49 comments found.
Hi, Is anything paid code in this app? For QR, do we need to purchase plugin?
no, QR is integrated within the system, no need for any addon plugin.
I checked your demo. If I purchase regular license, will I be able to cater multiple hospital? and how is extended license beneficial to me?
If you want to white label and make modification and want to resell, you need extended license. If you don’t want to modify and resell then no need for extended license. For Multiple Hostpitals, Yes you can create multiple hospitals in single setup.
It means, I have to use equicare as product name and use it under regular license so what is the use of getting code from you. Just a soft query, may be I am missing something. Pls explain.
You can rename it with your business. The Extended license is only for reselling purpose. If you want to launch a product based on our product, That will require Extended license. If you are using this for only one client or for personal use, You can go ahead with regular license.
Yes, I would like to rename it to some local language and need to change graphics as per my concept theme.
yes you can do that all in regular license. But one thing here is that if you are modifying the code yourself, that would void the support as We provide support for our product only and not for third party changes.
Actually, I checked the market requirement and it shows that many modification will be required in UI part because every hospital is having some specific need. Even I take regular license, I need to modify it as per market requirement. I am ok with support clause but I need full access to change code. If any part of code is restricted then I need refund because it will be of no use for me. I am talking about single client only.
You get full source code in the the bundle. You can change anything you may want. There is no restriction as we send full source code. Apart from that you check everything in demo. So once you have checked and you are sure, You can purchase it. We can not do a refund if a developer is unable to utilize or modify a particular code, It depends on their skill level. From our side we send you full code in a zip, That is yours for one client, You can do anything you like with it.
Ok, perfect. Few Technical Query – 1. How to assign newly generated QR to equipment? 2. Why internet is required when installing on localhost? 3. What is the purpose of QR Scan tab?
1. You can scan the unassigned QR code and directly add new equipment. This helps when you have a sticker print out of all unassigned QR and quickly want to add new equipment directly.
2. Internet is required to verify the purchase key
3. QR scan: like discussed before, You can scan the QR on sticker printouts and assign them on the go. Also QR scan is useful to Technicians to know current status of the equipment on already assigned QRs.
Thanks, I am in discussion with end client. BTW, If I change server in future, purchase key will be valid?
if the domain is same, then yes. Keys are based on Domain.
So I think this will come under customization work :
1. Geo tagging of equipment 2. Equipment Photo 3. How much hosting space/bandwidth will be required to cater 200 equipment’s and 1000 views using QR? 4. Any other customization – What will be the charges?
Hello sir, can you explain more about Geo Tag and send us the full requirement on the email at support@music-worx.com and we’ll send you the reply there.
Thanks
Ignore the about email address, please use this email to send requirement to us: support@hyvikk.com
The tool seems very intuitive, and I see that you’ve been responsible with the comments, which gives me confidence. I only have a little more information to learn since I can’t find it in the comments: it’s the specific handling given to the software’s language or translation. That is, in the demo, it’s not clear if the software can be translated easily and quickly. What I understand from some comments is that it’s time to share, so that hyvikk can change those who use the translated strings, or something similar… For short-term customization management, what would it be like? Thanks.
Hello Tito, Thanks for taking your time to check out our product. About your question for the translation, The code is written such that it’s easier to use multiple languages. We have a language file, which can be translated easily and we can add the new language really quick. What we need help is in translation as auto-generated translation is not always accurate. BTW which languages are you looking to add? Once we have the translation, we can fairly quickly integrate it, and can also give a setting in the settings page to set a language.
Let me know if that works for you.
Thanks.
I have left a email for instatllation issue. can you please response
Our team will contact you in 24hours.
Dear team , your script is good but can you makeover GUI attractive , and please add dashboard for clients so they can create tickets and they can know all details status about tickets and other requirements or resuest . Also if we give you what’s app api can you intigrate for reminders and other notifications send to hospitals and users ???
Hello Mandeep, Thanks for contacting us. We can do all those changes as customization, can you send your complete requirement to support@hyvikk.com ?
Hello,
I’m experiencing a problem while trying to install the software:
When I access the URL http://domain/install, a 404 (Page Not Found) error is generated. At the same time, the browser console displays the following error: TypeError: Unable to read properties of an undefined file (reading ‘getWithTTL’).
It appears that either:
The `/install` directory does not exist or is not correctly deployed on the server; Or a required file is missing or incorrectly referenced in the installation scripts.
Can you check:
- The presence of the `/install` directory at the root of the domain,
- The access rights (permissions) on this directory,
- And the integrity of the files related to the installation initialization?
Thank you for your prompt response so that I can continue with the procedure.
Sincerely,
Hello Sir, There’s no folder named ‘install’, it’s a route. Rest assured, we will help you install the script, Can you send me email with your purchase key at support@hyvikk.com and if possible share the hosting details, so we can take a look and identify the cause of the error.
Thanks.
Dear team, i can’t find install folder, iam getting 404 error, while http://doman/install,
also iam getting error in browser console as below
Cannot read properties of undefined (reading ‘getWithTTL’)
There’s no install folder as such… just follow the steps as in installation guide https://msupport.gitbook.io/equicare/getting-started/installation-guide and that should be enough. If you run into any problem, you can reach us at help.hyvikk.com and we can help you install it. Thanks.
i fixed install issue myself, there is bug in the code
Hi can i suggest making things friendly. installation already a head ache. so sad.
thank you! all good now.
i am planning to buy today if my pre purchase questions can be answered; 1. is installation assistance free? 2. what are the clear features of this system? 3. if there are updates in the future, will the purchased old versions is free from this updates? 4.is there a user portal to request for the service breakdown?
1. Yes 2. It’s essentially an CMMS used for maintenance of assets, all features are listed here: https://codecanyon.net/item/equicare-a-medical-equipment-maintenance-system/27594925 3. Yes all future updates are free. 4. there’s a setting in admin, which if active, anyone can scan the equipment QR and report the breakdown
Ok thanks im doing the purchasing now. i will try to install it if else please do assist me. thank you
I have PHP version 8.2. Still I get error “Composer detected issues in your platform: Your Composer dependencies require a PHP version ”>= 8.1.25”.
i just purchased and i got the first error to install I have PHP version 8.2. Still I get error “Composer detected issues in your platform: Your Composer dependencies require a PHP version ”>= 8.1.25”.
can you respond pls
TC709F515-001-OPM ticket number
can anyone help me with installing this app? i am getting php composer issues requiring a version =>8.1.25 when my php(info) is already 8.1.31 and php version is 8.2 why? please someone has an answer?
Sir please allow at least 24 hours for support to respond. We’ve already replied to your ticket yesterday.
About the PHP version, if your using cpanel/shared hosting, you might have different php versions on different projects… It’s important that the php is 8.1 or above in the installation directory.
We’ll be still in touch in the ticket, so that You can share your hosting details, so we can look at it and help you install it.
can you do anydesk now?
yes, please reply to ticket
ok sent thank you
thank you! all good now.
I have PHP version 8.2. Still I get error “Composer detected issues in your platform: Your Composer dependencies require a PHP version ”>= 8.1.25”.
Please check using phpinfo() what php version you are getting in web. if your phpinfo shows 8.2 then you can create a ticket on our support platform: https://help.hyvikk.com/ along with hosting credentials, so we can check there for the issue.
Your system does not accept SMTP settings; you need to revise it. The SMTP setting line does not accept the punctuation
Is there anyone who can provide any support on this issue?
Thanks for pointing it out, yes we’re uploading a new release today.
Do you have any plans to fix the referenced issues? We do not use the system effectively.
yes the issue is fixed in the last update done 2 days ago
i stucked on the installation, i already sent email to support with my case as localhost installation to make my changes in project to upload it after to global link I need fast response as you can please , and thanks for the project save my deadline
and there is an option in the software to translate into other languages => arabic or I should to translate it manualy
Hello Thanks for contacting us, We’re looking into your ticket and will contact you there.
Pre purchase question:- Can you create a new “Breakdown Maintenance Add New” button under the Equipment history page. When the user scans the QR code, He see the button. When he clicks the button, directly open the “Create Breakdown Maintenance” page and auto fill up “Unique Id No” from QR code equipment History page.
Hello there, Yes this is possible to do.
Can I please have installation manual or instructions?
Here is the Installation URL : https://msupport.gitbook.io/equicare/getting-started/installation-guide
There is an option in the software to translate into other languages such as Brazilian Portuguese, for example?
yes, the system is language compatible. We just need the translation and it can work in Portuguese BR.
Can you create a saas module or make a saas version?
yes, please contact us as support@hyvikk.com
Pre purchase question, can you provide for monitoring equipemnt with status such as good, error, broken, proses to fixing and etc
Yes that can be added. You can contact us at help.hyvikk.com we can add that as customization.
I stucked on the installation and please required your support, thanks
Hello Sir, please send us email at support@hyvikk.com , We’ll install it for you.
i stucked on the installation and please required your support in creating video for doing the setup , i already sent email to your support in setup
Hello Thanks for reaching out, have responded to your email.
hola me gustaria saber si me puedes ayudar con algo resulta que en la sección de costo de mantenimiento pueda haber una lista desplegable que me traiga una lista de un repuesto yo hice unos cambios para poder guardar un producto y n serial pero me pregunto eso, espero pronta respuesta gracia
Thanks for contacting us on help@hyvikk.com, I see you have all issues resolved now. Thanks for being a valued customer.
