76 comments found.
Hello, I’m evaluating your DRMS SaaS system for a multi-client healthcare project and I have some technical questions:
Does the system provide REST API? Does it support webhooks (for external integrations)? Is it possible to integrate with external services like DocuSign?
Does it support document versioning? Is there a detailed audit log (who uploaded, modified, downloaded files)? Can I track user activity on documents?
Can I create custom workflows (e.g. document approval, signature process)? Can workflows be automated or triggered by events?
Are documents and data encrypted at rest and in transit? Does the system support role-based access control (RBAC)? Is two-factor authentication (2FA) available?
1.No, currently, we do not provide a REST API & yes, you can integrate with external services
2. Yes, it supports document versioning & user activity on documents
3. No, but we will add it in the next version.
4. Yes, the system supports role-based access control (RBAC), & two-factor authentication (2FA) is also available
thank you
Hello, before purchase I need to confirm the exact included features.
1. Does the current package include a customer/client module? 2. Is the current version truly multi-tenant / SaaS under one installation and one domain? 3. What does your comment “version 9” mean exactly regarding multi-tenant support? 4. With the Regular License, can I run one SaaS platform with multiple customers in the same installation?
Please confirm exactly what is included in the package I would buy today.
1. Yes, the client module is available 2. Yes, it is a SaaS under one installation and one domain 3. Yes, you can manage multiple companies/owners’ accounts 4. Difference between regular vs extended https://codecanyon.net/licenses/terms/regular
Is this safe to keep medical records?
Yes
Hi I installed DRMS there is no clients module
We sent a reply in your support ticket, so please check it & give a reply
Hello, I’m very interested in your software, but I’d like to know which version is multitenant.
9
Will I be able to add a new language? I didn’t see that in the demo.
Currently, not able to add a new language, but we will plan to add it in a future version.
kindly need to know if i can add Expire date and link the reminder with this date lets say before this date come 5 days to show the user reminder , this option is so important for document
please need your respond ASAP to bay your software
At the moment, do not have this feature. We have taken note of your suggestion and will plan it for future versions.
i am interested in your system but i think it is quite annoying that every single and minor question has to be sent to the support page. How do we newcomers learn? You should give some answers here so we don’t have to contact you again for the same question
ok
i checked your demo site and i have a few questions: 1. can i bulk upload documents? 2. Can the system perform OCR on documents and full text search?
Do not have this feature, but we have noted your suggestion & we will think about it in the future.
Hello. It seems the demo site is not working.
When i buy this will I get help with installing in my domain and hosting Do u have any recommendations ?
If you have any queries or suggestions, please feel free to create a support ticket. Our support team will get back to you as soon as possible: https://smartwebinfotech.site/support-ticket
just submitted a ticket with pre sale questions, looking forward for the reply
Super admin can create multiple pricing package plans & the owner will purchase that plan based on their requirements.
How is this different from having multiple branches ? Since all of the employees are in the same branch why they need to buy the package plans ?
Please feel free to create a support ticket. Our support team will get back to you as soon as possible: https://smartwebinfotech.site/support-ticket
Thanks for the reply, Since the Branch features are not available, what is the pricing package list ? What is that used for ?
Super admin can create multiple pricing package plans & the owner will purchase that plan based on their requirements.
Thanks for the great work. How can i use this for multiple branches ? I am the main admin I want to over see all the documents and log history of different branches I want to have admin accesses to branch supervisor for that branch only. but the branch supervisor can access to their own branch data Is this supported if so how ?
Branch features are not available, but it is possible.
If you have any queries or suggestions, please feel free to create a support ticket. Our support team will get back to you as soon as possible: https://smartwebinfotech.site/support-ticket
Hello, is there any option to add QR code on uploaded documents?
What do you mean?
If you have any queries, please create a support ticket, and our support team will respond as soon as possible. https://smartwebinfotech.site/support-ticketI meant that when I upload a document, a QR code should be generated and attached to it, similar to a digital signature.
In other words, every document must have a QR code, and once scanned, it should redirect the user to the document, allowing them to view it online.
Not have this features
Can we also assign category or sub category wise folder access to other user? I mean instead of assigning each document one by one, I just assign full category access and user can access all documents linked under that category.
We have taken note of your suggestion and will plan it for future versions.
Checked the demo, but unfortunately in “My Reminders” menu there is no document associated with the current reminder when viewing a reminder
As of now, you can edit the landing page from this file resources/views/layouts/landing.blade.php
Hi, After register, there is no confirmation email, how do I know my mail settings are working perfectly or not.
Hi, Inside documents, there is a filed called ‘Expired At’ , what is this for, I did not put the date how it is coming automatically
Hi, how the reminder will work, it will intimate by email or ?
Hi, How to create the packages, there is no add button
I got it, After settings the payment, it appears.
Okay