9 Reviews

for Customer Support

CTL Arcade- Wordpress Plugin is really nice and It definitely worth the money! Support team really fast and they are really awesome!

codethislab

Author response

thank you for giving us the access keys to the website soon. Everything is much more easier when developer and customer cooperate ;)

for Customer Support

I rate it before bad, but.....that's my fold!
I must reed first....and I didn't.
Excuse me very much and you all doe the best you can.
Forgive me please,

Ron
Antwerp./Belgium

codethislab

Author response

Hi Ron, thank you very much for changed your mind :)

for Customer Support

Plugin developer is not willing to make the plugin compatible to my theme which was purchased here on Themeforest. There is a major conflict with CTL Arcade's facebook share and social logins, and this was the developers response:

"I'm sorry but we can't help you. The problem is related to the theme not to our plugin.
We can't be held responsible for this kind of issues and we can't neither offer support, because we can't intervene on themes built by other people."

The industry standard is that plugin developers make their plugins work with their customers themes. Especially well coded high quality themes that are within the top 10 of the sales charts for their category.

Developer is always responding with upselling. Otherwise the games are good for the most part.

codethislab

Author response

As we already tried to explain you, we can't make our plugin working with any wordpress stuff and neither we can solve any conflict with thirdy party plugins. It's technically impossible.

CTL Arcade have been already sold more than 120 times and none of our customers have had any problem whith their themes.

Furthermore, we have almost 300 reviews from customers satisfied of our products and customer support. And you can't deny that we have been helping you for months with any request or issue, so we don't think to deserve this 1 star rating about something that doesn't depend on us.

for Design Quality

This product is total genius :D

codethislab

Author response

thank youuuuuuuuu!!! :D

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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