Hi there. I’d like to kindly suggest that in the contact form, the “Email” field value be included in the “reply-to” field on the formatted email that is sent through the plugin. It’s not ideal to have to copy and paste an email address to reply to a contact form submission. Thanks
Thanks for your suggestion. We’ll take in consideration for the next updates.
I have installed the plugin successfully
I need help for the social links which are not working when clicking on the social icons.
The redirections is as follows:
instead of simply having this redirection:
please help me to resolve this issue
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Just get in touch with our dedicated Support Team:
I have created a suport request
Looking forward to receiving your response.
I have updated my theme and plugins then deactivated all of my plugins as requested in the response of the support ticket.
Unfortunately the social links are still not working the same way as explained in my message.
The redirections are wrong.
How should I correct them?
thank you for responding to the ticket.
After the new wordpress update 4.9.2. The contact section will not work. Is there any possibility that you guys gonna upload a update for your awesome coming soon plugin?
The system have been tested on WP 4.9.2 few days ago and there was no issue or problem discovered. Even the Contact form workflow have been part of the test.
Check if there is no other script that may affect your expected workflow.
I have checked everything – see for yourself: http://absolutbeauty.dk/
There is nothing wrong with Contact section but with your custom content from About section where propably set some HTML in a wrongly way.
All i did is add some meta tags.
You have added mostly the entire section with custom HTML content but without being properly added. Revert to default content and you will that there is nothing wrong with the plugin itself.
I have now reverted it, but still won’t work.
There was nothing reverted, it is placed the same wrong content inside.
it’s the basic header_1.php that i have uploaded
please tell me which file that is wrong
Okay i will figure that out but the only reason why i put the meta code in, is only becuase you not made it possible to choose a self defined metaimage. so when sharing on social media, it without a picture, so maybe you guys could add the small big important modification to the next update maybe?
hi I just bought your plugin and installed it. but no changes are applied she I upload locos, change text etc. I have different browsers open where I am not logged in and can’t see the changes no matter what http://tobakdiamonds.com/
Be sure that you’ve actually enabled the Coming Soon Page and a proper End Time have been set.
ok got it! Thank you!...but I realized that I don’t really need this plugin althrough it works great. Is there a way to get refund?
Based on Envato terms and conditions a such refund process is applied only in exceptional situations. We recommend to check first the refund policy.
regardless of your support policy…Is there a way to get me the refund? I’ve been a good customer for years on themeforrest. I really like your plugin it just doesn’t work for me. I am sorry
Your refund request reason will be analyzed and if there have been bought twice, a license may be refunded.
Ok thank you!
How many times can i use a license before it can no longer use it?
Based on Envato terms and condition, one license can be used for only one product.
Ok. I just recently paid for a new license some minutes ago and it does not install. If disconnects from the installation server before it completes. How do I fix this. It’s getting me frustrated.
There is no connections or servers in charge during the Install process. It can be installed like any other regular plugin.
Hello. I have a presale question. If it is possible, what is the css code to add custom text above the countdown timer. Thanks in advance.
This is more likely a post-sale question. So, please, submit a support ticket on this way.
I have a problem. I have wp index.php outside of wp directory, which causes the web page to display with subfolders. An example:
My site is sampler.de and will be displayed like that. With her plugin my page is now displayed with sampler.de/subfolder, that’s not right?
How can I change the coming soon also on sampler.de is displayed.
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
Possible add new pages? Thanks
Unfortunately not, those can be enabled or disabled and the content managed but it can not be added additional pages.
When we purchase this plugin, is it coming with the pictures in the coming soon page presently appearing, or we have to purchase new pictures ?
Those pictures are for demonstrative purpose and there is no rights to be commercialized, so will not come with the Plugin itself.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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