265 comments found.
I have WP 6.9 version and I see on the page here you have only up to 6.6.X, so would not work with 6.9.x? I mean I see a lot of comments about video background not working so is it fair to assume those may be related to outdated plugin because here are very limited setting options?
Oh we are on Divi builder also.
YouTube video is not displayed in the background. I bought it just for this feature but it doesn’t work.
Hi, the YouTube video is not starting to play in the background. Can you please advice without having to extend the support. Thank you
It doesn’t look good on mobile phones
Hi,
The mobile display is quite unsightly! This is on an iPhone 12 Pro Max.
Could you please fix this and update the plugin?Thanks in advance for your quick action.
Best regards,
Florence.
Hi,
Please, fill out a Support request with your concern, providing the necessary details to have a look from our side and the Support Team will get back to you.
Hi,
I’m not going to spend time creating a support ticket when you have the domain name on the screenshot, and I’ve already provided you with the specifications of the smartphone where I noticed a display issue. Moreover, the same problem occurs with your demo page at the address: https://demoics.wpindeed.com/demos/demo10/
https://i.imgur.com/71lFUvb.jpeg
Best regards.
Florence.
Hello! Is it possible to preview what the coming soon page looks like before it is made public? To be able to be viewed on the administration side, for example. Thank you!
Hi,
There is no such a preview. You may enable the coming soon page and test it in a separate browser window.
Hello, again! On With Special CountDown how can I remove the countdown? In the version Middle Magic Title the menu is not very visible and the proposed color scheme is not sufficient (ideally I would like the menu background to be the same as the rest of the background, with a bolder font that I can choose the color of in contrast to the image I have). Thank you!
Hi,
Please, fill out a Support request with your concern, providing the necessary details to have a look from our side and the Support Team will come back to you.
With the latest update, I have noticed that in the mobile version, the menu with the four lines is showing, but no menu is activated. It should not appear at all.
Thank you for your attention to this matter.
Hello, in the subscribe option you can choose E-Mail list – where is this list saved ?
Into the Opt-in module you will find the the dedicated field for this data.
In the “Coming Soon” section, I have the Subscribe tab, but I do not see any opt-in module there. Can you please provide more information or clarify what you mean? Thank you.
See how it is working with v.4.0. which has just been released
Much better ! Thanks !
You’re Welcome!
Azzaroco, can you please describe the following in better detail? The documentation has left me scratching my head.
“E-mail List” “The emails will be saved into the DataBase and can be copy from the “Saved E-mail List” field”
Okay, so where in the database are the emails being saved? I’ve been searching my wordpress database for 2 hours now and scratching my head. There’s no database table named anything obvious like “coming-soon” or ‘indeed’ etc… I do see elements of this plugin living within wp_options table, but no saved emails.
It would be great if you can also update the documentation to be more descriptive as well, please, as I’m sure it will help others. This is just way too vague.
I’ve run SQL queries looking for anything related to ‘saved e-mail list’ and Im not finding it either.
Can you please tell me precisely where I can find my saved emails (since I selected “E-Mail List”) when I set my site to Coming Soon mode?
Thanks in advance! 
The option is called “ics_email_list”. Still, you should see that list inside the plugin dashboard->Subscribe tab without being necessary to look into the DataBase. If this is not happenig, please get in touch with support team and they will help you.
I bought your plugin in 2015 so unfortunately no longer have support, and also video background has been added in later updates.
So I sincerely hope that I can get support here anyway
Have added several youtube backgrounds but NONE start automatically, also see at the top right in the back round that there is a play button and a rewind button.
Is that how it’s supposed to work?
Any one that feels want to answer from the author?
So no answer at all it seems. Really sad azzaroco
Cant install this, it says: The uploaded file exceeds the upload_max_filesize directive in php.ini.
I cant find the suggested settings in the document?
Hi,
You may try to upload the plugin file via FTP or get in touch with hosting provider to increase your narrow limits.
Hello,
What’s the ID of the video on this demo, please?
https://demoics.wpindeed.com/demos/demo6/Thanks in advance for your help.
Best regards, Fanny.
The ID is ab0TSkLe-E0 but that video is not available anymore on YT, unfortunately.
But I can see it here: https://www.youtube.com/watch?v=ab0TSkLe-E0
Is it possible for the website to automatically refresh after the countdown finishes, so that it shows live without the user needing to manually refresh the page?
Yes, it is possible, you have a such functionality inside the plugin dashboard.
can you please tell me where is this setting? under which tab?
I’m still waiting for your reply..
Hi, The video bg auto-play doesn’t work … It doesn’t start playing automatically in any of the browsers i use. I´ve lastest v3.7.1 Thx
Be sure that your video is set to auto-play, actually.
Sorry not video Bg but Video Bg and SOUND … It doesn’t start playing automatically. see my screenshot here -> https://ibb.co/Vq1zBdG
Thx
You can not have the background sound and to start automatically when website is opened, this is something related to the browser and YT related to privacy.
why does the demo version (demo) work? How did you do ?
demo6
because of the yt video settings. You may try with that video id: ab0TSkLe-E0
I used this id (ab0TSkLe-E0) video. it’s the same. it does not work
On this case, we recommend to get in touch with support team via https://support.wpindeed.com
I purchased this and love it, but I can’t find the 2 background images?
It is not clear about what background images is about.
¿Cuanto tiempo dura la licencia y en cuanto sitios web puedo hacer la instalación? Solo consulto antes de comprar, gracias…
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
Hi there, Is it possible to increase a “LINE” link? It is a very popular social media in Taiwan, Korea… Thank you!
For now, there is no development plan to add a such social media by default. Still, can be easily replaced one of existent social networks icons with something else and to place a custom link over it.
Can you please kindly inform me where I can find the file which you put the social media link? Thank you!
Same issue than predator729. I bought the theme a few months back. Now to reinstall it, in Wordpress, the installation fails and it says it “style.css missing”.
Sorry my bad. Of course it cannot work if installing as THEME… If you upload it as a PLUGIN, works flawlessly.
why is style.css sheet missing? how to install this or fix?
It is not clear about what “style.css” file are you asking. The plugin has its own style and all the assets included.
Hello, I set Slideshow (effects) and added 6 images, yet only one images shows.
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
I great addition and update to this plugin could be adding a way in the settings to edit the fonts for the frontend so we can customize it more inline to the main site.
