This author's response time can be up to 1 business day.
Submit a FAQ form shortcode doesn’t seem to be working since 4.4 update.
Thanks for your feedback. I’m working on it now. Will update you soon.
Can you please send me a message via support page. So that I can send you updated version.
Interested in purchasing your FAQs Plugin, but wanted to know if I am able to add a FAQs Search Box on every page in my WP website?
Yes You Can.
Hi, thank you for your reply, however I have purchased your plugin and yes I can add a search box to every page, but I wanted to only add the search box and not the FAQs. I want users to enter a key word and then for the users to be redirected to the FAQs page where the key words have been found. It appears that this plugin doesn’t do this. If it does, how can I just add the search box and not the questions and answers?
Thanks for purchase my plugin. According to your requirement “Ajaxified FAQ Search – Advanced FAQ Addon ” can do search based on keywords.
It’s stick right side of your site, so users can easily click and search their required FAQ items. But, it does not redirect users to a FAQ page after search, instead of it display FAQs as a list. You can check addon from here-
Let me know your opinion/feedback.
Thanks for the reply. Won’t lie, I’m a little disappointed, its a good plugin, but it isn’t what I’m looking for. Really needed the option of having a stand alone search box, which I could add to the home page without having to add all the FAQs with it. Do you have any suggestion?
Thanks for your feedback. We have a KB plugin( With more advanced option ) which has a search box that can search based on keywords.You can check the demo from here-
If you like the search option of the plugin I’ll add that search style on “Ajaxified FAQ Search – Advanced FAQ Addon ”. Just let me know
The search option on this plugin looks great, but will it allow me to have just the search box on the home page on its own, so users can search the FAQs by key words from the home page and redirect them to the FAQs page? If it does, I’m happy to pay something towards the development cost as I really need this feature.
Glad to know that you like the search feature.
- Yes, it will allow you do display only the search box on home page using shortcode.
- For customization work payment, you can send me a message via my profile page. I’ll send you payment details in there. http://codecanyon.net/user/xenioushk#contact
The Add question form renders as shortcode. No form, just the
We fixed this issue in our latest 1.6.2 version. Updated shortcode is-
I’m interested in purchasing this plugin. Questions:
A) I want to create a group where I will define X number of questions & corresponding answers. Each question could have a video or image in the answer.
Then I want to create a new page in wordpress where I want to use a short-code for the group that I created in step A with the following features:
- Ability to search for question/answer in the current group only.
- Ability to vote each question (optional).
- Restrict the number of questions per page to 10 with pagination links at the bottom.
- Shows all questions in collapsed fashion and the user can click to open it (1-at-a-time).
I want to repeat the same process for many groups of FAQs that I want to make.
Let me know if I can achieve the above with you plugin.
Yes you can
Wow – that was a quick reply. I will buy it then.
Just to confirm, the search within the group will perform search only within the current group – correct? Not across all groups?
Please check demo-
Could you show me a page where you have just 1 group and all questions for that group with a search box at the top. In your sample demo page, it seems that you have many groups in a single page which will not be my setup.
Let me know. Thanks.
Sure. Please check following demo-
Great – one more requirement. Can I have ‘Ask Question’ section at the bottom of this page where any questions asked by the visitor would go into the current group that the page currently shows. Is that possible?
What’s the difference between category and topic? Is topic like a sub-category of a category?
- Yes, you can. But, ‘new question’ asked by user will go to default category and you can change it later.
- There is no basic difference between them. Few buyers asked to add ‘Topic’ taxonomy. You can use only ‘category’ or both.
ok – If the new question goes to the default category, how will I know which category does the question actually belong to?
Sorry, my mistake.
Where user submit a question they must need to select a category for their question. You can check following screenshot.
Cool – can I pre-select a specific category for which I show the category questions in a page? For example, if my category is “Apples” and have 20 apple related questions. I use a short-code for that category to show in a page where I would put the ask question section at the bottom of the page but pre-select the category to ‘Apple’ instead of letting the user selecting it. Is that possible?
The best option would be pre-select a category and make it read-only because I’m on a page where I show a specific group questions only and don’t want the user to change it….
Thanks for quick replies.
Right now this feature is not available. We need to customize plugin code to get that feature.
Is that in your road-map of this plugin or you can give some ideas on how to achieve this on my own? thanks.
- No one asked about that feature before and I never thought about it too
- You need to add script both front end and back end (plugin option panel) for that requirement.
Just bought it.
Hi, I need a support here. I want to display all questions in page from a group but I want to separate the questions by topics within the same page.
What short-code can I use to achieve it?
Any support for this plugin?
@jkfriends: Replied your support message.
I just can´t get the add a new FAQ option to work properly. I just get an answer saying ”Unable to add faq. Please try again!” When I’m logged in as admin, all works fine but for a normal user, I’m keep getting this error.
What is wrong and where should I look?
I’ve looked but can’t tell, is there any option or setting to have the faq “expanded” on computers but collapsed by default on screens say 480px or smaller?
I really need this functions for a project, hoping your’e my answer!
Thanks for your message.
If you purchase the plugin then I’ll create an “Addon” for FAQ plugin that will meet your requirement. Just inform me once after purchasing the plugin.
First of – thank you for an awesome plugin! I was wondering if you are planning to add a “link-feature” to the plugin? You can see example here: http://tech.epay.dk/en/faq-introduction#692
This could really be a great feature and would help my work a lot. Hope you will consider it
Thanks for your feedback.
I checked your example site. But, not sure about “link-feature” section. Can you please send me a screenshot and mark that “link-feature” section?
I can’t seem to get the translate file to work. I checked the default language in settings, I placed a nl_NL.po & .mo file in ‘lang’ folder and even placed a translation in wp-content/languages/plugins/bwl-kb-manager-nl_NL.po & .mo but no luck. Any ideas?
Change your language file name to “bwl-adv-faq-nl_NL.po”. It will work.
Great plugin man! I am using Light colour option from your plugin. Wondering if I could make the below changes:
1. Remove ‘Total 3 Pages!’ from pagination.
2. Highlight the current page number.
3. When FAQ opens, it opens quite fast. Can I make it open slowly so it looks smooth.
4. Customise the messages on ‘Like hand’ button:
4.1 Replace ‘People Found This Faq Useful’ with:
‘people found this useful’
4.2 Replace ‘Thank For Your Rating!’ with
‘Thank you for your rating’
4.3 Replace ‘You Have Already Give Rating’ with
‘You have already given your rating’
I have an urgent questions and I really hope that this is possible.
Can I have Topics in Tabs (yes I can) and in every tab all the faqs seperated by their categories (like headings in between).
If not, please make this possible
Current plugin can’t support your requirement. We need to customize the code/shortcode to achieve your required feature.
how can I show category/topic info under meta box? (:
I’m not sure about your question.
Can you please tell me details about your question. it will be great if you send a screenshot. So that I can help you more quickly.
Yea, sure, here is the screenshot –
I would love to show direct category of it in this meta box.
Right now, feature is not available. I need to customize the plugin code.
Ahh, ok, thank you anyway!
One more thing, xenioushk,
In wordpress core I can mix URL of two categories like this – site.com/?cat=ID,ID || site.com/cat/ID+ID
Is it possible do the same thing with your plugin? I can’t find the way to make things work.
I know i can use your shortcode to mix Topics with Categories, but it’s too heavy load for my site – We have like 150 FAQ posts and jQuery solution is just way to “resource consuming”. So it would be pretty cool to have just list of single posts by changing the url like site.com/bwl-faqs/categories+topics… (:
Sorry mate, it’s not possible.
Hi, In the short-code, how do I specify to expand all questions by default? In other words, I want to override the global settings just for one instance where I want to expand all questions by default without user specifically clicking at each question to open up?
Let me know how to achieve this?
Expand all questions features only managed from option panel. There is no option in to shortcode.
Hi, Can you please add this feature to short-code?
I’ll try my best
Hi our client wants to have a search field on home, when people search on homepage, and press search button, it will take people to FAQ page with the search result. Is this possible with this plugin? Here is the devlop site: http://d3529762.i105.quadrahosting.com.au/
Sorry mate, it’s not possible. To meet your requirement, I need to customize the code.
Great plugin! How I can fix the problem regarding category link. I need to remove, because if user click on this category, he see ugly page with image and describtion. Or can I modfiy the template some where?
Please check: http://quarterhorse.farm/pferde-lexikon/
Plugin uses your theme category.php page to display “FAQ category” posts. But you can create custom template to display FAQ category posts.
Just make a copy of category.php file and then rename it to
Then Customize that page code according to your need.
Since I updated to WP 4.5, this plugin breaks the Dashboard Menu in such a way, that the sub-menus won’t appear when you hover over the menus (appearance, plugins, posts, etc.). I think it breaks the page editor too.
Okay, it does not break the page editor. But I’ve found that when BWL Advanced FAQ Manager is activated, it will stop the LayerSlider WP (wordpress slider plugin) from being able to edit slides. They worked fine together before Wordpress 4.5.
Sorry, it does seem break my page editor. I just double checked.
Thanks for contacting us about the item you’ve purchased.
The issue you’ve raised requires personalized support and your support period for this item has expired.Please renew your support from product page.
Note: Item Support is a policy that was recently implemented by Envato. It’s designed to ensure high quality, consistent customer service for you, while providing authors with a sustainable way to support our items and keep them up-to-date.
I’m looking for a FAQ plugin with a feature that obviously does not exist on all of these top Pro FAQ plugins: The possibility to comment on FAQs like to comment on posts – simply to allow a discussion about a FAQ. I only found one FREE FAQ plugin that has it, but that does not have all the Pro features. Did really none of all these Pro FAQ programmer think on such a simple comment feature that every WordPress post and page has?
Thanks for you message.
You can check my Knowledgebase plugin which allows users to submit comments on posts. Here goes the demo link -
Let me know, If you need more info.
I don´t have a shortcode button or visual composer element since last update.
Is this a known bug?
I’ll check and let you know soon
Just checked your reported issue. FAQ shortcode button is working fine with Visual composer(5.0.1). WP version 4.7
You can update VC and WP version and try to fix the issue.
Let me know, your feedback.
Hi, is it possible to hide the FAQ and only show the seach box until the answer is found
Using “Ajaxified FAQ Search” addon you can hide the FAQ and only show the seach box until the answer is found. Check Addon-
You can check following example-
Let me know, If you need more help
Ive bought this item but I dont see how I can hide the FAQ and only show the search box
Add following shortcode in your page.
Let me know, If you need more help.
I’ve changed the mo files (FTP) to NL but the translate is not done. Wordpress and the theme are set to dutch. Can you help me
I still can’t get it to work
I’ll check and update you soon.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $8