xenioushk

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180 comments found.

Submit a FAQ form shortcode doesn’t seem to be working since 4.4 update.

Thanks for your feedback. I’m working on it now. Will update you soon.

Cheers!

Hi,

Can you please send me a message via support page. So that I can send you updated version.

http://codecanyon.net/item/bwl-advanced-faq-manager/5007135/support/contact

Thanks.

Interested in purchasing your FAQs Plugin, but wanted to know if I am able to add a FAQs Search Box on every page in my WP website?

Hi,

Thanks for your feedback. We have a KB plugin( With more advanced option ) which has a search box that can search based on keywords.You can check the demo from here-

http://projects.bluewindlab.net/wpplugin/bkbm/

If you like the search option of the plugin I’ll add that search style on “Ajaxified FAQ Search – Advanced FAQ Addon ”. Just let me know :)

Cheers!

The search option on this plugin looks great, but will it allow me to have just the search box on the home page on its own, so users can search the FAQs by key words from the home page and redirect them to the FAQs page? If it does, I’m happy to pay something towards the development cost as I really need this feature.

Hi,

Glad to know that you like the search feature.

- Yes, it will allow you do display only the search box on home page using shortcode.

- For customization work payment, you can send me a message via my profile page. I’ll send you payment details in there. http://codecanyon.net/user/xenioushk#contact

Regards,

Mahbub.

Hi! The Add question form renders as shortcode. No form, just the

[bwla_form="1" /]
in frontend. All other shortcodes work

We fixed this issue in our latest 1.6.2 version. Updated shortcode is-

[bwla_form status=’1’]

Thanks.

I’m interested in purchasing this plugin. Questions:

A) I want to create a group where I will define X number of questions & corresponding answers. Each question could have a video or image in the answer.

B) Then I want to create a new page in wordpress where I want to use a short-code for the group that I created in step A with the following features:

- Ability to search for question/answer in the current group only. - Ability to vote each question (optional). - Restrict the number of questions per page to 10 with pagination links at the bottom. - Shows all questions in collapsed fashion and the user can click to open it (1-at-a-time).

I want to repeat the same process for many groups of FAQs that I want to make.

Let me know if I can achieve the above with you plugin.

Thanks.

Hi, I need a support here. I want to display all questions in page from a group but I want to separate the questions by topics within the same page.

What short-code can I use to achieve it?

Thanks.

Any support for this plugin?

@jkfriends: Replied your support message.

Thanks.

I just can´t get the add a new FAQ option to work properly. I just get an answer saying ”Unable to add faq. Please try again!” When I’m logged in as admin, all works fine but for a normal user, I’m keep getting this error.

What is wrong and where should I look?

Regards.

@jkfriends: Replied your support message.

Thanks.

I’ve looked but can’t tell, is there any option or setting to have the faq “expanded” on computers but collapsed by default on screens say 480px or smaller?

I really need this functions for a project, hoping your’e my answer!

Thanks

Hi JaredTheQuad,

Thanks for your message.

If you purchase the plugin then I’ll create an “Addon” for FAQ plugin that will meet your requirement. Just inform me once after purchasing the plugin.

Regards,

Mahbub

Hi Mahbub,

First of – thank you for an awesome plugin! I was wondering if you are planning to add a “link-feature” to the plugin? You can see example here: http://tech.epay.dk/en/faq-introduction#692

This could really be a great feature and would help my work a lot. Hope you will consider it :-)

Regards.

Hi,

Thanks for your feedback.

I checked your example site. But, not sure about “link-feature” section. Can you please send me a screenshot and mark that “link-feature” section?

http://codecanyon.net/item/bwl-advanced-faq-manager/5007135/support/contact

Thanks.

Hi,

I can’t seem to get the translate file to work. I checked the default language in settings, I placed a nl_NL.po & .mo file in ‘lang’ folder and even placed a translation in wp-content/languages/plugins/bwl-kb-manager-nl_NL.po & .mo but no luck. Any ideas?

Thx

Marco

Hi Marcho,

Change your language file name to “bwl-adv-faq-nl_NL.po”. It will work.

Thanks.

Great plugin man! I am using Light colour option from your plugin. Wondering if I could make the below changes: 1. Remove ‘Total 3 Pages!’ from pagination. 2. Highlight the current page number. 3. When FAQ opens, it opens quite fast. Can I make it open slowly so it looks smooth. 4. Customise the messages on ‘Like hand’ button: 4.1 Replace ‘People Found This Faq Useful’ with: ‘people found this useful’ 4.2 Replace ‘Thank For Your Rating!’ with ‘Thank you for your rating’ 4.3 Replace ‘You Have Already Give Rating’ with ‘You have already given your rating’

Thanks man! Will

Hello,

I have an urgent questions and I really hope that this is possible.

Can I have Topics in Tabs (yes I can) and in every tab all the faqs seperated by their categories (like headings in between).

If not, please make this possible :)

Current plugin can’t support your requirement. We need to customize the code/shortcode to achieve your required feature.

Thanks.

Hello there,

how can I show category/topic info under meta box? (:

thank you

Yea, sure, here is the screenshot – http://i.imgur.com/PFGZ69x.jpg

I would love to show direct category of it in this meta box.

Right now, feature is not available. I need to customize the plugin code.

Thanks.

Ahh, ok, thank you anyway!

best regards

One more thing, xenioushk,

In wordpress core I can mix URL of two categories like this – site.com/?cat=ID,ID || site.com/cat/ID+ID

Is it possible do the same thing with your plugin? I can’t find the way to make things work. I know i can use your shortcode to mix Topics with Categories, but it’s too heavy load for my site – We have like 150 FAQ posts and jQuery solution is just way to “resource consuming”. So it would be pretty cool to have just list of single posts by changing the url like site.com/bwl-faqs/categories+topics… (:

Sorry mate, it’s not possible.

Thanks.

Hi, In the short-code, how do I specify to expand all questions by default? In other words, I want to override the global settings just for one instance where I want to expand all questions by default without user specifically clicking at each question to open up?

Let me know how to achieve this?

Thanks.

Hi,

Expand all questions features only managed from option panel. There is no option in to shortcode.

Thanks.

Hi, Can you please add this feature to short-code?

Thanks.

I’ll try my best :)

Thanks.

3x3

3x3 Purchased

Hi our client wants to have a search field on home, when people search on homepage, and press search button, it will take people to FAQ page with the search result. Is this possible with this plugin? Here is the devlop site: http://d3529762.i105.quadrahosting.com.au/

Sorry mate, it’s not possible. To meet your requirement, I need to customize the code.

Thanks.

Rohmer

Rohmer Purchased

Hi Great plugin! How I can fix the problem regarding category link. I need to remove, because if user click on this category, he see ugly page with image and describtion. Or can I modfiy the template some where? Please check: http://quarterhorse.farm/pferde-lexikon/

Hi,

Plugin uses your theme category.php page to display “FAQ category” posts. But you can create custom template to display FAQ category posts.

Just make a copy of category.php file and then rename it to taxonomy-advanced_faq_category.php.

Then Customize that page code according to your need.

Thanks.

Hello,

Since I updated to WP 4.5, this plugin breaks the Dashboard Menu in such a way, that the sub-menus won’t appear when you hover over the menus (appearance, plugins, posts, etc.). I think it breaks the page editor too.

Okay, it does not break the page editor. But I’ve found that when BWL Advanced FAQ Manager is activated, it will stop the LayerSlider WP (wordpress slider plugin) from being able to edit slides. They worked fine together before Wordpress 4.5.

Sorry, it does seem break my page editor. I just double checked.

Hi Farlon,

Thanks for contacting us about the item you’ve purchased.

The issue you’ve raised requires personalized support and your support period for this item has expired.Please renew your support from product page.

http://codecanyon.net/item/bwl-advanced-faq-manager/5007135

Note: Item Support is a policy that was recently implemented by Envato. It’s designed to ensure high quality, consistent customer service for you, while providing authors with a sustainable way to support our items and keep them up-to-date.

If you would like to know more about Item Support, please view the policy here. http://themeforest.net/page/item_support_policy

Regards,

Mahbub

I’m looking for a FAQ plugin with a feature that obviously does not exist on all of these top Pro FAQ plugins: The possibility to comment on FAQs like to comment on posts – simply to allow a discussion about a FAQ. I only found one FREE FAQ plugin that has it, but that does not have all the Pro features. Did really none of all these Pro FAQ programmer think on such a simple comment feature that every WordPress post and page has?

Hi Karl,

Thanks for you message.

You can check my Knowledgebase plugin which allows users to submit comments on posts. Here goes the demo link -

http://projects.bluewindlab.net/wpplugin/bkbm/knowledegebase/can-i-allow-comment-on-knowledgebase-single-post/

Plugin Link:

https://codecanyon.net/item/bwl-knowledge-base-manager/7972812

Let me know, If you need more info.

Thanks.

Hello friend,

I don´t have a shortcode button or visual composer element since last update. Is this a known bug?

I’ll check and let you know soon :)

Thanks.

Just checked your reported issue. FAQ shortcode button is working fine with Visual composer(5.0.1). WP version 4.7

http://prntscr.com/djqsg8

You can update VC and WP version and try to fix the issue.

Let me know, your feedback.

Thanks.

Hi, is it possible to hide the FAQ and only show the seach box until the answer is found

Please check documentation for details instruction :) http://projects.bluewindlab.net/wpplugin/baf/doc/#translatePlugin

Let me know, If you need more help.

I still can’t get it to work

Hello,

Please send your site FTP and admin panel login information via support page. http://codecanyon.net/item/bwl-advanced-faq-manager/5007135/support/contact

I’ll check and update you soon.

Thanks.

Hi. I want to export my products to another website. Is there a way to export them along with all the FAQs as well? Kind regards

Hello,

Thanks for your message.

You need to export FAQ separately using WP export option and then import in your new site using WP import option.

You can check export/import video tutorial from here- https://www.youtube.com/watch?v=ZV6BdPRdOEw

Thanks.

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