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Discussion on Bookly Customer Groups (Add-on)

Ladela

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15 comments found.

Sorry for the duplicate.

Hello, How to make users pay a fee to be part of a customer group, that have a 10% discount on their purchases, as an example? Also, any way to automatically add users to a customer group if they pay a member fee? Thanks

Hello,

Unfortunately, currently, ‘member fee’ functionality is not available in Bookly.

Thanks!
Kirill

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Hi,

can I assign a payment method to a specific group ?

Hi,

Unfortunately, currently, Bookly does not provide an opportunity to assign a payment method to a group.

Thanks!
Kirill

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Hi,

How does the “special price for each customer category” work? Is that customer have to key in all 3 field ( Name, Phone, Email ) correctly to match it?

Also, does it work with the cart summary which show the booking detail ( price, time and extras ) and Book more option? Because in your demo all these features are unavailable.

Regards

Hi, thanks for the interest!

1) When the customer books an appointment online he should fill in the same details, with which he registered initially, so we would “recognized” that he’s part of the customer group that has a discount.

2) This add-on will work properly with Bookly’s built-in cart.

Thanks!
Alex

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Hi,

Will it autofill the customer details and apply the correct group and discounts for the registered Wordpress user?

Regards

Hi,

Yes, if the customer is associated with a WP user account and is logged then discount will be applied when he will book an appointment.

Thanks!
Alex

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Hi,

I’m trying to find a solution for a client running bookable products on their website, who also want to apply a discount to previous customers.

Is there a generic ‘registered’ customer group that users will get added to after registering or buying a product? Trying to avoid the client having to manually add every new customer into a customer group to receive an automatic discount in the future.

Looks as though this add-on can achieve everything else we need, just wondering if it can perform this bit of automation for the client.

Cheers, Sam

Hi Sam,

Thank you for contacting us.

Currently, you have to manually add each customer to a group in the back-end.

Thanks!
Kirill

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Would this work to give an external agency the ability to book appointments for their customers at a reduced price? Similar to a reseller special price?

Hello,

The idea behind the Customer Groups add-on is that you can combine some customers into the group so that their booking process would differ from the rest of the customers. For example, you can have VIP customer group with several customers included in it. These group can have the default Approved appointment status (while the rest of the customers outside of the group may have the default Pending approvement appointment status); the customers may have a discounted price coming by default, while the rest of the customers have to pay the full sum set in the service settings.

Thanks!
Kirill

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Following up on this. Could i set that the members of a particular group don’t have to pay online? Instead of credit card, they’ll get an invoice later via email.

Hi,

Currently, this functionality is not supported.

Thanks!
Alex

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Hi – regarding Customer groups. Can a discount rate be applied for x# of guests booking together? Thanks!

Hello,

I am not sure I understand the question. The discount is applied for each member of the Customer Group individually.

Thanks!
Kirill

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is it possible to display the address in the list of appointments? for Staff Cabinet Bookly.

Hello,

Unfortunately, the requested functionality is currently not available in Bookly.

Thanks!
Kirill

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would this require the customers to be logged in with an account? or they’ll be identified by their email?

Hi,

We apologize for the delay with the answer. The last week was really tough for all our team. Thank you for your patience.

Customers need to be logged or fill in the correct details in order to receive the discount that’s set in the customer group.

Thanks!
Alex

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Thanks for the answer, just one more: could a group be prevented from booking if the date is less than x days apart? meaning, “group alpha” can only book up until 2 days before the event, “group beta” can book up until 7 days before.

Hi,

This functionality is not supported at the moment.

Thanks!
Alex

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Can I set exactly different pricing to certain group instead of %

Hi, thanks for the interest!

Currently, this functionality is not supported.

Thanks!
Alex

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Hello,

am i able with the extension to send Emails to specific customer groups?

Hi, thanks for the interest!

Unfortunately, this functionality is not available at the moment.

Thanks!
Alex

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We sell courses. Our customers fill out the registration form on behalf of their staff with the name and surname of each participant. Which plugin can they use for this?

Hello,

Thank you for your message.

You can check our Customer cabinet add-on: https://codecanyon.net/item/bookly-customer-cabinet-addon/22060627 please, follow this link to check the detailed description of the add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360005099314-Customer-Cabinet-Add-on

Let me know if it works for you.

Thanks!
Kate
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I would buy this if I could set a group to a customer after buying an specific product on woocomerce.

Hello!

Thanks for reaching out.

Could you please tell me more about your scenario so that I could better understand your request?

Thanks!
Julia
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Hello,

Thank you for your message.

Bookly plugin supports WooCommerce integration. But the purpose of this integration is to have access to other payment gateways that are not available in Bookly (but are supported by WooCommerce So, if you enable this integration, customers will be redirected to a WooCommerce cart after the details step and payments from Bookly will be disabled. To set this integration, you’ll need a “fake” product that will serve as a “bridge” between Bookly and WooCommerce. Though, even if you use this integration you’ll sell services from Bookly and not WooCommerce products.

So I’m afraid such option is not supported.

Thanks!
Kate
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twt1234

twt1234 Purchased

Hello I am wondering if there is way to automatically add a customer to a customer group based on email. i.e. @thiswebsite.com

Hello,

Thank you for your message.

I’m afraid such option is not supported. You can assign your customers to a specific group only via backend. You can find the detailed description of the add-on by following this link: https://support.booking-wp-plugin.com/hc/en-us/articles/360000201873-Customer-Groups-Add-on

Thanks!
Kate
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