1818 comments found.
Pre Sales Questions:
1) Is it an all-in-one hotel booking management portal, or do I need to buy additional plugins?
2) Is RTL fully editable or just machine-translated?
3) Can customers choose from two different locations on the same page?
4) I noticed a delay in support—how long does it usually take to get a response?
5) Does the regular license include free installation, or is there a fee? If so, how much?
6) Can I add Apple Pay? Will it be supported via API?
7) customise guest recieve an sms (via sms provider API) when booking in?
Hi i3bdsai,
1. Basic functionality allows you to rent rooms, yes. We do have addons for additional payment gateways, SMS notifications and wordpress integration plugin, which are sold separately.
2. No support for RTL at the moment, sorry.
3. They can switch the calendars/services in the top right corner of the calendar. That dropdown will show all services/rooms in a single dropdown.
4. We reply to each support ticket within 24-48 hours, excluding weekends and holidays.
5. We can install for a fee – $50.
6. No Apple Pay support at this time.
7. through addon which is sold separately.
Hello. Interested in your script. Wondering is a future update coming soon? I read a previous comment on it coming at the beginning of 2025. Thanks.
Hi yumtoastandjam,
Thanks for your patience! The update is long overdue, and while the team has been tied up with other projects, we’re working to carve out time to complete it. We’ll release it as soon as we can.
Hi.
I just bought a license!!! Your system does not allow sending support tickets, what you say is not true:
A potentially unsafe operation has been detected in your request to this site Your access to this service has been limited. (HTTP response code 403)
If you think you have been blocked in error, contact the owner of this site for assistance.
Block Technical Data Block Reason: A potentially unsafe operation has been detected in your request to this site Time: Mon, 24 Feb 2025 12:30:16 GMT
Integrate Into Your Site Java script does not work, it appears loading. Please give me a working email address so I can receive support for my purchase!
Best regards,
I was able to send the Ticket, I await a response, thank you very much.
Happy Holidays guys!
Wanted to ask, is there an update in the near future expected? Please advise as you’re able to. Kindest thanks.
Happy Holidays,
We do plan to release an update, however, I cannot confirm whether it will be in December or later, early in the new year.
Pre-sale question: is it possible to embed just the booking form for customers outside of the system? (ie. An html front page) Looking for a booking management system that can easily integrate directly to an existing site. Thank you!
Hi Frachelk,
Yes, our system offers a JavaScript integration option. Simply insert the provided code into your HTML page, ensuring that your server supports PHP and MySQL. The integrated calendar will maintain the same design as seen in the demo, but without the top header and footer. When a calendar day is clicked, the booking form will appear in a popup.
I hope this helps! Let me know if you have any further questions.
Do you have api?
Hi caygrisrl
Unfortunately, no, we don’t have it at this time.
Hello!
I have a two part pre-purchase question.
We offer to book a sports ground for minimum 1 hour and half an hour increments after that, for example 5 to 6, 6 to 7:30 or 7:30 to 10 PM.
Question 1.1:
Now suppose someone books the ground for 1 hour – 5 PM to 6 PM. And someone else wants to book the ground from 6:30 to 7:30. They shouldn’t see the timeslot to book from 6:30. So that the empty time between 6 PM and 6:30 PM is not wasted. They can book from 6 to 7 or 7:30 to 8:30 PM or even 10 to 11:30 PM. So that there aren’t any empty 30 minute slots which leads to revenue loss. Is there a feature which allows us to add some logic to the slot availability so that there are no 30 min gaps between bookings?
In other words, The time slot from 6:30 PM should not be available if a previous booking is for 5 to 6 PM. Only 6 PM onward slots should be available to book – for example 6 to 7, 7 to 8, 7 to 8:30, 7:30 to 8:30, 8:30 etc. Again, if there is a previous booking for 5 to 6, and someone books from 7 to 8:30, then the 9:30 slot should not be available to book.
I hope I was able to explain this.. if you need any clarifications, please ask.
Question 1.2:
In case the above functionality is not possible, could we charge the customers for that empty 30 mins between bookings if they want to book the 6:30 slot?
Say we charge $100 for 1 hour. Someone books 5 to 6 PM slot for $100. Along comes another customer and they want to book the 6:30 slot. Because the difference between last booking and the current booking they are trying to make is 30 minutes, additional $50 is added to their booking amount to make up for the empty 30 minutes. A note is displayed on the payment screen saying that additional charge for 30 mins payable or a separate sub-total row is displayed.
If they change the time to 7 to 8, the prices go back to $100.
Hi irisdigital,
1.1 It’s all clear, but unfortunately, there is no such functionality. We can only offer custom development for this.
1.2 Since there is no functionality that prevents customers to leave empty spaces – there is no functionality that allows customers to charge for the gaps in the booking. But again, it can be custom developed if needed. If interested in custom development – please reach out through our codecanyon profile form.
Presale Question: Do your booking plugin have option or features for attributes? For instance, if i want to create a booking service for Hair service and i want it to have many attributes like (size, small, medium, large) also has options for color choice ( which is a box to write your request and also option to load a sample photo or video)
Do your plugin have such features, or is there an addon for that?
Hi Admacity,
You can create booking options for customers to select, but it’s not possible for customer to upload their photos or videos. They can only select from offered options that you set up. Any other comments they can leave in the booking form comment field.
Hi, I have just purchased this script and looks good so far but cant’ work out how to do recurring events. I have created a event and set it to recurring event and selected monthly in the repeat dropdown and to repeat every 1 month and recurring period end date is the same as the end date of the event but on the front end, the event is showing each week instead of each month
Can you help please?
Hi Ian,
We received your support tickets and are in process of replying to them.
I have been asked to make a class/course booking system and was seeing if this script is suitable enough
The full requirements are below
1) Create classes as the client wants to run courses at her studio
2) A maximum number of seats/places be available for each class, for example if each course has 4 places available then no more places are available for the class for that day
3) Classes are to be created for single day classes or multiple day classes for example classes that have 3 parts, the first class is on a weekday in week 1, the second is on a weekday in week 2 and the third is on a weekday in week 3, I guess it could be bit like a group booking 3a) The classes will run on Monday, Tuesday, Wednesday, Thursday and Friday and they start at 10am and finish at 1pm 3b) if possible the classes that have 3 parts could they be linked/grouped somehow to prevent users from booking other parts in the wrong order for example if they try and book part 2 without booking part 1 or they book part 3 without booking part 1 or 2
4) Discounts need to be created for a class for example “classes can be booked individually for £38.00 per person or a package of three classes £102.00 (saving of £12.00)” 4a) “The three classes package must be used within 1 calendar month (28 days) of the date of sale.”
Hi Ian,
We received your support tickets and are in process of replying to them.
I just purchased it but I’m at work for the moment so I won’t be able to test it out till tomorrow. I do multiple services and was wondering if a client books me for a date time, will that date and time no longer be available for the other services? I don’t want different services getting booked on the same date and time.
Ok I found my answer. But I have another question: After running a payment test I noticed that the booking was still not confirmed, is this the correct behavior?
Hi Brodephat,
Thank you for purchasing our product.
In order to block the same date/time on other services – just enable the “single provider” mode in the booking settings.
Once somebody places the booking – their booking is unconfirmed, until either admin confirms the booking manually, or payment is submitted. If booking is not confirmed automatically after the payment – there may be an issue with the payment provider. In this case – I suggest you open a support ticket at criticalgears.io/support-tickets
Yes thanks, I came across that setting . On another note, can Instructor and Organization sign ups be turned off?
There are no Instructor or Organization accounts. In fact, there are no accounts at all, at the moment.
Hmmm I’m getting signups under the Organization accounts. I know there needs to be the plugin installed but it’s happening
Maybe you are confusing our plugin with some other system? There are no any kind of accounts in our booking system.
Lol you are right!!! Sorry
I want to test intergrate, your system, I try ”<script type=”text/javascript” src=”//demo.criticalgears.io/booking/includes/javascript.calendar.php?serviceID=6&showServices=n&theme=cupertino”></script>” but not loding to my site. I tested on the html file.
Hi,
It won’t work like that. You’d have to include it from your own server, on the same server where html page is located.
OK,
This is use for Hotel reservation.
1) If I want to use on html site, and payment by credit card, which product I need?
2) One more question, can I insert room picture in booking system?
If click the date, then show available room and picture and price, and customer can select the room for reservation.
Can you show me sample site for hotel booking? If working like that I want to buy your script, as much as I need.
Apologies for the long delay.
Your server must support PHP, even if your site is in HTML – otherwise, none of our products will work on your server.
Is it possible to remind the user with their booking through e-mail from the edit page?
Hi davidgoco,
There is automatic reminder which is configured in settings (when is it sent can be configured). Unfortunately, no way to trigger the reminder manually.
Hi admin, I’m now using the application and I’m trying to submit a ticket from your site regarding e-mail notification. Upon submitting the ticket, I’m always getting a 403 error from Wordfence. Where can I reach you for support?
Hi David,
We have just tested submitting a ticket and it works fine. We received your email and will reply soon.
Is it possible to integrate other booking agencies to the script such as booking.com, Expedia, Agoda, etc ???
Hi maurywilliam654,
It is possible through custom development at the moment. There is no such functionality within the current version of the product, unfortunately.
Hi we send you message for our sms api can you please integrated is not complicated we can send you example of our api will be faster for you to integrate.
I’m in the process of considering a booking system for my website. Before making a purchase, I’d like to inquire about the possibility of installation and customization services. Could you please provide me with more information on how this can be arranged?
Hi rastagoswimming,
Thank you for your interest in our product. Yes, we can install the product on your server and yes, we do provide custom development services. Please contact us through codecanyon profile page to get pricing on these services.
is it possible to use full and half days as time blocks (12h / 24h) e.g. for overnight stays? and can i set a daily limit of available slots (i have 2 free overnight slots, then 2 customers can book, the third not anymore)!? Thank you for your help!
Hi Stefan,
We’ve replied to your support ticket – please review.
Hi, is it possible to have each service/appointment with its own time schedule and availability;
Hi rgegeo,
Yes, it is possible – please try demo.
Hi, is it possible to translate both the admin and front end? is it possible to add another payment gateaway?
Hi,
Yes, both admin and front end is translatable. Other payment gateways are available through separate addon “BookingWizz Credit Card Payments” or through custom development.
Hi, can show different services within the same calendar?
Hi,
Service = Calendar. In addition to timed bookings you can show events on the calendars, but you cannot show services on the calendar as each service is the calendar.
Where is the admin panel?
