Code

BMSDesk - Helpdesk Ticket System

BMSDesk - Helpdesk Ticket System

“BMSDesk – Helpdesk Ticket System – Angular 7” is help desk software that collects all your customer support requests from various channels and manages them from one place.

Technology : C#, ASP.NET MVC Web API, Angular 7, ADO.NET, SQL Server

For Admin/Agent Login : Username : admin & Password : abc@123

For Client Login : Username : client & Password : abc@123

Prerequisite

Visual studio 2015 with update 3 or greater version

Node js

Typescript

Features

  • Fully Dynamic Customized Ticket System
  • Angular 7 Support
  • Integrated with ASP.NET MVC
  • ASP.NET Web API used for data fetching
  • Webpack AOT Bundling
  • Fully mobile friendly responsive bootstrap 4 design
  • Dynamic Outgoing Email Configuration
  • Roles Base Module Permission
  • 16 Multi Languages Support
  • Multi Admin/Agent
  • Dynamic Chart Summary
  • Email Notification
  • Announcement for Agents and Clients
  • Powerfull Admin And Client Portals
  • Export Tickets
  • Dynamic Custom Grids with Column Filters
  • Easy To Generate Tickets
  • Export Tickets
  • Highlight new tickets on ticket listing page
  • and many more…

Version History

22-November-2019  - version 1.0
- Fix some bugs and impprovemtns
5-September-2019  - version 1.0
- Initial Version
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