BHDesk | Complete Helpdesk & Support Ticket Management System – Angular 19 & ASP.Net Core 8
BHDesk is a robust helpdesk ticketing system designed to provide you with round-the-clock support, wherever you are. With a sleek interface and intuitive features, you can easily submit tickets, share files, and receive personalized assistance from our highly skilled team. Experience the convenience of hassle-free support at your fingertips.
Built using Angular 19 & ASP.NET Core 8 , it provides an intuitive interface for managing customer support queries and internal IT requests.
Features
- Latest technology used Angular 19, ASP.NET Core 8 & Tailwind CSS 3.4.
- RTL support for Arabic language.
- Light/Dark theme support.
- Easy ticket generation and tracking.
- Email to ticket generation.
- Role-based access control for admins, agents and clients.
- Real-time notifications for ticket updates.
- Powerful Admin And Client Portals.
- Customizable ticket Statuses, Categories, Priorities, Departments etc.
- Detailed reports and analytics for performance tracking.
- Dynamic Incoming/Outgoing Email Configuration.
- 16 Multi Languages Support.
- Export Tickets.
- Highlight new tickets on ticket listing page.
- Agent auto assign to ticket support.
- Fully Responsive Tailwind CSS Application.
- Fast Performance.
- Easy to Customize.
- Clean and Robust Code.
- Standalone components based application.
- Free Lifetime Updates.
- And many more…
Get free lifetime updates
Every purchase of the BHDesk – Helpdesk Ticket System is entitled to free updates – for life. This means you’ll benefit from every enhancement, improvement, and newly added feature indefinitely.
Documentations
Support
Submit ticket here to get support: https://support.sbthemes.com/portal/en/newticket
Version History
08-April-2025 - version 2.2.0
- Upgraded to Angular 19 standalone components
- Upgraded to ASP.NET Core 8
- Upgraded to Tailwind CSS 3.4
- Added new features and fixed bugs
- Improved performance
- Applied new theme which supports dark mode
12-September-2022 - version 2.1
- fixed SQL disconnection problem
- improved performance
15-May-2021 - version 2.0
- Added new features and fixed bugs
14-June-2020 - version 1.2
- Added new features and fixed bugs and improvements
22-November-2019 - version 1.1
- Fix some bugs and impprovemtns
5-September-2019 - version 1.0
- Initial Version
