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BMSDesk - Helpdesk Ticket System

BMSDesk - Helpdesk Ticket System

4.93 (14 ratings) 4.93 stars
Cart 80 sales

“BMSDesk – Helpdesk Ticket System – With .NETCORE 3.1 Web API and Angular 11” is help desk software that collects all your customer support requests from various channels and manages them from one place.

Technology : C#, ASP.NET CORE 3.1 API, Angular 11, ADO.NET, SQL Server

If above live preview login not working then please use direct below url, it will work.

https://bmsdesk.com

For Admin/Agent Login : Username : admin & Password : abc@123

For Client Login : Username : client & Password : abc@123

Prerequisite

Visual studio 2019 or greater version
SQL Server 2012 or greater version
Node js
Typescript
Windows server for deployment.

New Features

  • Upgraded angular 9 to angular 11 and .netcore 2.1 to .netcore 3.1.
  • RTL support for arabic language.
  • Live ticket chat in ticket detail page.
  • Remembered grid column visibility.
  • Separate admin and agent user page.
  • Separate all language resource files.
  • UI updates.
  • fixed some bugs

Features

  • Fully Dynamic Customized Ticket System
  • Angular 11 Support
  • Integrated with ASP.NET MVC
  • ASP.NETCORE 3.1 Web API used for data fetching
  • Fully mobile friendly responsive bootstrap 4 design
  • Dynamic Outgoing Email Configuration
  • Roles Base Module Permission
  • 17 Multi Languages Support
  • Multi Admin/Agent
  • Dynamic Chart Summary
  • Email Notification
  • Announcement for Agents and Clients
  • Powerfull Admin And Client Portals
  • Export Tickets
  • Dynamic Custom Grids with Column Filters
  • Easy To Generate Tickets
  • Export Tickets
  • Highlight new tickets on ticket listing page
  • Technician auto assign rules
  • and many more…

Version History

15-May-2021  - version 2.0
- Added new features and fixed bugs
14-June-2020  - version 1.2
- Added new features and fixed bugs and improvements
22-November-2019  - version 1.1
- Fix some bugs and impprovemtns
5-September-2019  - version 1.0
- Initial Version
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