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Good day. I can’t understand how your plugin works, I activated the “Display webp images in your website” function, cleared the cache, went to the site through the Google browser and decided to download the image, it remained in jpeg, then I tried to additionally activate the “Use <Picture> Tag” , cleared the cache, still the images remained in jpeg, then deactivated the “Use <Picture> Tag” function, then activated the “Change image extension”, cleared the cache, went to the site still in jpeg
please updete this item and add new feature
woks with openlitespeed web server and litespeed cache plugin?
hello, I wrote a question to email@example.com, but the answer came from firstname.lastname@example.org and it wants FTP access. Is it someone from you or is email@example.com a scam?
Thanks for the reply.
What happens if I change domain after 1-2-3 years? I lose access to this plug-in and I have to buy a license a second time?
Do we have the possibility to activate and deactivate a license in the case of the migration of our site to a new domain name?
For example: domain.com—> domain.zip
Thanks in advance!
hello, the licenses are non transferable, there are 2 licenses, one for testing, one for live site.
Hi there, I was wondering if your plugin has the ability to convert to AVIF format, and if so, whether the conversion process can be self-hosted on my VPS.
hello, no it does not
I did the bulk but everything on my website remains png.
Tried in google explorer and edge.
hello, it depends on the settings you have activated, if you have apache and do not change extension, you need to check the network tab in developer tools to see image type even in the source code you have png
Hi is this plugin still receiving updates? Any change to add .avif conversions too it? Thank you
Hello, the plugin is updated when neccesary, however all functionalities work as intended so there is no need for current updates. There is no plan of adding avif conversions
I am not able to run an image quality test. It always says There is an error when compressing your image please try again later.
please cont us via email so we can continue the discussion there at firstname.lastname@example.org
I want only webp image on allover website. how to delete only jpg images?
You cannot have only webp abd delete jpg, not all browsers support webp so you need to serve jpg to them. Both jpg and webp must be on the server.
Please send link or video for detailed documentation
Hello, send documentation or video for what? the plugin has the documentation included, we do not have a video to provide.
Hi, hopefully simple question. I’ve switched on both ‘convert future images’ for webp and compression. I uploaded a test .jpg image of 131kb to the media folder – when I then check in the media folder, the image I have uploaded is the same size and has not converted to webp. Could you let me know why this might be? i was expecting it to be a bit smaller in size and also that I’d be seeing a webp image there instead of a .jpg.
Hello, please contact us the support email, you should have seen the webp image also converted;
The compression may not be visible if the image has been compressed before uploading;
Hi, I sent an email through the codecanyon support. Let me know if you didn’t get it. Tku
Hi, looking to convert / compress images. I’ve read the documentation. What I do is click on the ‘webp’ tab, choose my options, and then try to go to the folder for which images to apply this to. The page just seems to hang up, says it’s fetching the tree but just get a white screen. Any pointers? Tks vm.
Hello, that may happen if you have a large number of images, the only way to prevent this is to load by smaller loads (folders), press the little triangle in front of the folder and it will open subfolder;
perfect thank you
you are welcome
I sent a msg to support but did not get a response yet. the plugin is not working is just stuck at 1% spending 12hrs to figure out the problem but no luck
hello, we have replied to the email but no follow-up was recieved.
Any idea why the plug-in won’t compress anything? It simply just “spins” and nothing happens. I have tried to reinstall – same result.
Where can I see a log / the progress ?
Hello, you may have a js error, please contact us with an email at email@example.com so we can better assist you
Can I use wordpress multisite for subdomain? (without the need to buy again.)
and resize ?
thanks. best regards.
Hello, we have not tested on subdomain but it should work correctly with the multisite feature.
without the need to buy again for subdomain?
and resize ?
if you do not have multiple independent installations on subdomains, it will require to activate only once. The plugin does not resize in pixels, only compresses to reduce size in KB
hmm. thanks. but
if there is no resizing then i need to buy another plugin for it. and the two plugins conflict with each other. must first be resized and then compressed. it won’t do me any good without resizing. and the needs of all your other customers. Make the add-on fee $25 but have the resize feature.
or just what is the customization fee for me? if i buy a customization then you can’t put the resize property in the existing plugin. It’s a special service for me.
There are free resize plugin available and there should be no conflict between them as the resize you regenerates the images after image size is changed.
After an image is resized, your plugin compresses it. have I got it right? Can you tell me which resize plugin? pre-purchase. thanks
and, I use openlitespeed.
i cannot recommend any regenerate image plugin, just search regenerate images in the add new plugin in your wordpress directly. after resize, you can just convert/compress the images. Open lite speed is very good as it has htaccess
sorry, I don’t understand. so, The resize plugin will resize it automatically. then i will compress it manually with your plugin? I just want to be sure. thank you so much. best regards
Image resize is generally done for images with a different image size that are not already at that size, there is no need to auto resize after the initial resize has finished.
Does your plugin automatically kick in after the other plugin resizes the image? Or does your plugin resize after compression? I think I’ve asked clearly enough. i.e. I need compression after an image is resized. The reason is this: I think that compressing a 5MP image is not the same as compressing a 1MP image. if your plugin works before, the other resizing plugin can increase the file size after making the image resize.
I did not get a full answer to my question. Let me explain to you this way. You can save a 5MP image by compressing it in Photoshop. You can record a 1 MP image without compressing it. A 5MP image and a 1MP image can be the same file size. If the latest resize plugin is working, it may save at higher file size because its algorithm is bad. do you understand me now?
I am uploading a new image to my website. Does your plugin automatically compress it after the other plugin resizes the image?
That is the compression part, you call it resize, we call it compression. Every image uploaded is compressed based on the settings you select.
I have given you a very descriptive information. I have listed each one separately. I am happy now that I am not working with you. because I see we didn’t get a good deal. i wrote you different things between FILE SIZE and IMAGE SIZE (resize). If you perceive the two as the same, thank you so much. bye
I do not perceive them the same, that is exactly what I pointed out, that in your previous example you did not make clear the difference between resize and compress.
We have developed a plugin to compress/convert images to WebP, lazy load and handled in different situations/environments, we are far from not knowing the difference between resize/compress.
Based on your message, we are happy you did no purchase the plugin too.
We wish you have nice day.
You gave an irrelevant answer to the question I asked:
Image resize is generally done for images with a different image size that are not already at that size, there is no need to auto resize after the initial resize has finished.”
This is not the answer to my question.
Please read my question again and answer accordingly. actually, i think i have to write the file size and photoshop examples. Because I asked you if your plugin compresses the file after a Resize operation is done. Or, after your plugin compresses the image, does the other plugin resize the image? The question is pretty simple. I also explained why I asked this. your plugin may have very good compression algorithms and if your plugin works first, the other plugin that resizes a compressed image may expose the image to a higher file size when saving it. in short, the file size of the 1MP image saved by the other plugin may be larger than the file size of the 1MP image compressed by your plugin.
thanks, have a nice day.
As mentioned before, we are happy you did not purchase the plugin as you seem to think you know better and I stand by what I said, multiple things make no sense in your message, “the less you know the more you think you know”. At this point, I wish you a nice day and will not answer any more messages.
I didn’t tell you that I know better. I didn’t tell you that you know less. you can’t give a clear answer to a buyer. You’re skipping my questions. You always give the same answer. this is annoying. I just asked you how your plugin works. You are a rude writer. You have the attributes of your last message. And I have never insulted you. you are insulting. behavior that suits you.
Can this plugin work on a web that separates the Image server from the main website like using S3 Amazon?
Hello, CDN’s can cause issues if they cache the images depending on how your webserver is setup and the WebP display options. For example if you select the option to keep the original extension and serve WEBP and the amazon cdn caches them, it will serve webp images to non supporting browsers.
The plugin does not add watermark
My hosting doesn’t support images in webp format, would it still work?
Hello, the plugin uses our inhouse api to convert the images so your hosting does not matter.
Hi, I love your plugin. So much so that I have Cache Wamer and now I have Automatic WBEp & Image compression, which I love too! A question, when I leave activated the option to compress future image uploads, every time an upload file of photos, it generates a cookie.txt file in the root of my site. The file has references to Nestcape. My Wordfence accuses as modified file. Is he safe? what is his purpose? Congratulations two for the excellent plugins.
I made sure that this cookie.txt is generated by your plugin, as I had ftp open and I tested it. The file is only generated if the option “convert future files” is enabled.
Hello, that file is used a cookie jar and generated by the plugin, there is no reason to be in alert, that just generates to store the temporary cookies or curl whe it is used.
Does it work with autoptimize and cloudflare?
Yes, it does
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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