argthemes

argthemes supports this item

Supported

This author's response time can be up to 1 business day.

259 comments found.

Hello

I’m using the plugin of yours. Congratulations, it’s cool.

but I have a problem

sometimes duplicating customer orders

I was able to replicate by clicking twice on the “checkout”

can you help me?

Att joannes site www.trinket.com.br

Hi @jowjow,

Thank you for the kind words and purchase of ARG Multistep Checkout.

Please deactivate the plugin and see how things are working on the default checkout page because the submission of an order (including how many times an order is sent) is controlled by the woocommerce plugin, not by our plugin.

The checkout forms (login, coupon, billing, shipping, payment methods…) are and work like on your default checkout page, we only transform them into a multistep for a better user experience during purchase.

Hope this helps. If you have any other questions or further assistance is needed please send us an email at support@argthemes.com and we will do our best to help you.Thank you!

Btw, the multistep looks very well on your website! :)

Have a great day,
ARG Team

Hi,

I’ve installed your plugin on a website that is under development. A strange thing happens with the form – it is not show in full width, but cut in half.

https://screencast.com/t/hgy7W3BN

Do you know what could be wrong here?

Thanks!

Hi @surfsurf11,

Thank you for choosing ARG Multistep Checkout.

Sure, please send us your site url at support@argthemes.com and we will help you. Thank you and looking forward to assist you.

Have a great day,
ARG Team

Hi @ARG Team,

Thank you for the lightning fast solution for the problem. Much appreciated!

cheers!

You’re most welcome. If you have any other questions please send us an email at support@argthemes.com and we will gladly answer them. Thank you!

Just bought this plugin. But, can you please added compatibility with Enfold theme.

Hi @bopar,

Thank you for choosing ARG Multistep Checkout.

The plugin is compatible with all the WooCommerce and Wordpress based themes. Could you please send us your site url and a temporary username/password at support@argthemes.com to better assist and guide you? Thank you and looking forward to assist you.

Have a great day,
ARG Team

Hi @bopar,

We’ve already sent a reply to your email. If any further assistance is needed, just reply back to the email we sent you and we’ll go from there. Thank you!

Best Regards,
ARG Team

I would like to know if it is possible to include validation in the output of the custom fields like date of birth and CPF (id for Brazilians). Is there a function that can implement this?

Hi @marcoloborv,

Thank you for choosing ARG Multistep Checkout.

Sure, this is the normal behavior, to check if all required fields (doesn’t matter if this fields are custom or not) are filled correct before proceed to the next step. Please send us your site url and a temporary username/password at support@argthemes.com and we will do our best to help you.

Looking forward to assist you.

Have a great day,
ARG Team

We do not have need for “Shipping”.

Can we remove the “Shipping” step ?

Hi @turner2f,

Yes, you can remove the Shipping step. In order to remove the Shipping step please navigate to Admin Dashboard -> WooCommerce -> Settings and set the “Shipping Location(s)” option to “Disable shipping & shipping calculations”. Also, after removing the Shipping step you will still be able to keep/move the “additional information” box (give users the possibility to leave a message) to the Billing step or you can remove this box too from the multistep built-in options.

Hope this helps. If you have any other questions please feel free to ask.

Have a great day,
ARG Team

I’m using the plugin of yours. Congratulations, it’s cool. but I have a problem in form

Link: http://prntscr.com/hkmcbt www.animestore.com.br

Demo: http://prntscr.com/hkmcv2

What do I do ?

Hi Rafael,

Thank you for the kind words and purchase of ARG Multistep Checkout.

Please send us your site url and a temporary username/password at support@argthemes.com and we will do our best to help you. Thank you and looking forward to assist you.

Have a great day,
ARG Team

Sorry I typed this in the wrong plugin. Please delete/disregard. Thank you.

This comment is currently being reviewed.

Hi @JereKel,

It’s ok, don’t worry about it.

Have a great day,
ARG Team

Hi there, I am very satisfied with your plugin!

I currently try to add a custom message at the top of the checkout tab with an “add_filter” in my functions.php

this one : add_filter(‘woocommerce_checkout_before_order_review’, ‘message_checkout’);

The content appear at the bottom of the previous tab (billing adress). Do you know how I could remove this one?

Thank you !

Arnaud

Hi Arnaud,

We love to hear you’re enjoying using the ARG Multistep Checkout! Please send us an email at support@argthemes.com with this request and we will help you. Thank you and looking forward to assist you.

Have a great day,
ARG Team

Dear Sirs,

I have bought your ‘ARG multi step checkout’ and I am extremely happy with it.

I would require your assistance with the following: when a non-registered customer checks out in ARG as I have it, he has the possibility of ticking a box and creating a user. If that box is ticked two required fields show up: user and password. The thing is, I would like to use in this part the Userpro plugin registration form (they have plenty of shortcodes, etc). How do you suggest I adapt your plugin for this (eg functions.php, etc)?

Thank you very much, Luis Capitão-Mor lcapitao_mor@yahoo.com

Hi Luis,

Thank you for the kind words, we love to hear that our customer’s are enjoying using the plugin. We’ve just sent a reply to your email. If any further assistance is needed, just reply back to the email we sent you and we’ll go from there. Thank you!

Have a great day,
ARG Team

We are using the points and reward plugin, so we actually have a number of cart messages displayed on our website. One cart message says “you will earn x amount of points if you complete your order”, and another says “redeem x numbe tof points towards your order. Currently both messages are shown at the top of the cart and checkout page. Is there anyway that this plugin will be able to show the first cart message on page 1 of the multi step checkout and then the 2nd message about redeeming points on the last step of the checkout (Jorge payment or order page)?

Hi @trademark2k6,

Thank you for your interest in ARG Multistep Checkout.

The checkout forms (login, coupon, billing, shipping, payment methods…), including their interaction with other plugins, will be and work like on your default checkout page, we only transform them into a multistep for a better user experience during purchase. If you’ll want to add other custom messages on specific steps, please send us an email at support@argthemes and we will guide you.

Hope this helps. If you have any other questions please feel free to ask.

Have a great day,
ARG Team

Hey!

So i’m trying to integrate this plugin with Woocommerce One Page Checkout and it seems there’s a conflict. I searched comments and it seems you helped another user with this conflict. I wonder if this was resolved cause I would love this combination to work.

Thanks

Hi @jaduger,

Thank you for choosing ARG Multistep Checkout.

Please send us your site url and a temporary username/password at support@argthemes.com and we will do our best to help you. Thank you and looking forward to assist you.

Have a great day,
ARG Team

Thank you for the prompt reply! I sent you that email!

You’re most welcome. We’ve sent a reply to your email and if any further assistance is needed, just reply back to the email we sent you and we’ll go from there. Thank you!

Guys, could you help me. In my store have 3 steps, 1st login or restista, 2nd billing and shipping, 3 request and payment. I would like to leave a compulsory from the 1st to the 2nd, equal to the 3rd that only enables after step 1 and 2.

In short, go to step 2 only when you make 1.

URL: http://lojadesmontech.com.br/vta/

Hi Felipe,

Thank you for choosing ARG Multistep Checkout.

Sure, if you want to force users to login or register before proceed to the next step please follow this guide: Optionaly Force Users to Login or Register.

Hope this helps. If you have any other questions or further assistance is needed please send us an email at support@argthemes.com and we will do our best to help you.

Have a great day,
ARG Team

cescsie

cescsie Purchased

Hi team, first of all, I want to say that this plugin works very well, and I like it very much.

I’ve just got a problem with the checkout form: the plugin is generating another checkout fields that are identical with the previous ones, which were generated by woocommerce and theme functions (I’m using Flatsome Theme).

Here are what appear in my Chrome developer tool: [DOM] Found 2 elements with non-unique id #_wpnonce [DOM] Found 2 elements with non-unique id #password [DOM] Found 2 elements with non-unique id #reg_email [DOM] Found 2 elements with non-unique id #rememberme [DOM] Found 2 elements with non-unique id #username [DOM] Found 2 elements with non-unique id #woocommerce-register-nonce

Can you advice me some ways to resolve this problem?

Many thanks!

Hi @cescsie,

Thank you for the kind words and purchase of ARG Multistep Checkout.

Sure, please send us your site url and a temporary username/password at support@argthemes.com and we will do our best to help you. Thank you and looking forward to assist you.

As a side note, the plugin does not generate another fields, the checkout forms and fields (login, coupon, billing, shipping, payment methods…) are the same and work like on your default checkout page, we only transform them into a multistep for a better user experience during purchase.

Have a great day,
ARG Team

cescsie

cescsie Purchased

I’ve just sent an email to the email you mentioned. Please check, thank you!

We’ve just sent a reply to your email. If any further assistance is needed, just reply back to the email we sent you and we’ll go from there. Thank you!

Hi,

I’ve added a custom address field(House number) to the checkout. How can I display its content in the order review step? (Where the billing and shipping addresses are displayed)?

Thanks, Kamen Borisov

Hi Kamen,

Please send us an email at support@argthemes.com with this request and we will help you. Thank you and looking forward to assist you.

Have a great day,
ARG Team

Hi, my forms are not rendering correctly. The titles of the forms are showing to the side and not on top like your example.

Can you help me fix this so they show more professionally?

Hi @djdart829,

Thank you for choosing ARG Multistep Checkout.

Please send us an email at support@argthemes.com with this request and we will do our best to help you. Thank you and looking forward to assist you.

Have a great day,
ARG Team

Hello. Sorry, the plugin does not support RTL Mode Fully!

Styles: tabs-arrow-alt and tabs-progress-bar

https://ibb.co/ejHDgm

You can not fix?

Thank you very much for thinking about helping us. We are always listening to our customers for feature requests and feedback (we’re already working on version 3.4 which will include new tab layouts and it will be released very soon), we will also very much appreciate if you can please send us an email at support@argthemes.com regarding this and we’ll go from there. Thank you!

themefour

themefour Purchased

ok. tnx.

You’re most welcome!

Hi,

I cant insert product image to order table even I already select “SHOW”

It show when loading but disappear when finish load.

Thank.

Hi @pongsakornm78,

Thank you for choosing ARG Multistep Checkout.

Please send us your site url at support@argthemes.com and we will do our best to help you. Thank you and looking forward to assist you.

Have a great day,
ARG Team

I use Nielsen theme. Is this plugin compatible with that?

Hi @my_codecanyon,

Thank you for your interest in ARG Multistep Checkout. Yes, the plugin is compatible with all the WooCommerce and Wordpress based themes.

If you have any other questions please feel free to ask.

Have a great day,
ARG Team

Hello the buttones next and previous do not show up actually it seems that only one part of the page is visible do you know what might cause that?

Hi @wolverine1982,

Thank you for choosing ARG Multistep Checkout.

Please send us your site url at support@argthemes.com and we will do our best to help you. Thank you and looking forward to assist you.

Have a great day,
ARG Team

by
by
by
by
by
by