2361 comments found.
Hello, we have changed the domain for our Extended License. Can you please reset the license key from the backend?
Hi,
License key is not tied to specific domain, you don’t need to do anything extra to update it.
Hi! Just started to use your product, a couple of things that bothers me, or I’m not finding them:
-Drag and drop feature is useless, not working, drag as much as you want, nothing happens. I’m using Chrome browser - would be nice to edit HTML or add some code. Maybe I can’t find it, but so far there is no such a feature. -adding links under pictures, not possible. This could be sorted if I can edit HTML
I’m still getting used to it.
Anyway, for client management is made well, but when you’re actually making templates/sites it’s not that easy as it should be.
OK, drag and drop magically started to work, so no issue there anymore. 
Hi,
Adding links to images should be easier with next update.
Are you already working on v.2.2.4? If so is there anything you can already share with us? Is your focus on usability improvement of the website editor? Please give us some updates on upcoming features.
Hi,
We’ve no changelog we can share yet unfortunately.
when will a big update finally come?
Hi,
We’ve no ETA for it yet.
Hi, can I charge my customers with regular licence? 2 Also, the projects are only static/html , or include also a dashboard? 3 It have any custom block for JavaScript? Thanks, Tranca Gheorghe-Doly
Hi,
You need extended license in order to change customers.
Projects are static html.
There’s no built-in option for custom js currently.
Hi, is there a way to make a default subscription that is applied to all new signups?
Hi,
Yes, you can create a free plan, it will be applied to all users automatically.
Hi Admin,
I am interested but I have some few important concerns, hope you could answer me…
1. What if I do not know how to set up the script on my own server, how can you help me with it and do you charge, how much?
2.How much would you charge for the set up?
3. In case I need some modification on the script, what is the right developer that I need to contact with?
Thanks and looking for your great response.
Hi,
We have an installation guide in video and text formats. You mostly just need to upload Architect files and following the installer.
Regarding modifications, anyone familiar with angular framework should be able to make them.
Thank you for your immediate respond. I really appreciate.
when building the page, is it possible to add 1 custom html element?
Hi,
Yes, you can add custom elements. It’s explained in more detail in the documentation.
Hi How can i show “Support Board” chat widget inside your system so my employees can use it ? *Support Board mentioned the below instructions to shows the chat widget in any PHP application/website but i don’t know in which file should i inject the code so the widget shows properly inside your system and in all pages
Display the chat To display the chat on your website include the following scripts into the <head></head> or <footer></footer> area of each page where the chat is shown. Replace [YOUR-SUPPORT-BOARD-URL] with the URL of your Support Board installation. Ex. https://example.com/supportboard/js/main.js.
<!- Not required if jQuery is already loaded ->
<script src=”[YOUR-SUPPORT-BOARD-URL]/js/min/jquery.min.js”></script>
<script id=”sbinit” src=”[YOUR-SUPPORT-BOARD-URL]/js/main.js”></script>
Link: https://board.support/docs/#installation
Your support is appreciated Kind Regards
Hi,
We’ll get back to your ticket regarding this shortly.
is it possible to add a custom html object?
Hi,
Yes, you can add custom elements. It’s explained in more detail in the documentation.
Some guys told me that it’s not working to choose a project from Templates when they use php 8.x. Can you confirm that? Any updates?
Hi,
It should work properly. If you have any issues, please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Can you create an ecommerce with this tool?
Hi,
There’s no built-in option for this currently.
Can i use this as a business? Like customers will build Thier website with this using my domain? Then there is a plan subscription ?
Hi,
Yes, Architect can be used as a SaaS application.
does this offer also a domain, or my customers have to create thier own domain provider?
Users can connect their own domain via Architect dashboard.
Hello What is the future in your next update
Can I cancel the new page insertion structure?
Hi,
Can you clarify a bit please?
I want to use it as a one page builder. So, I want to remove New page creation.
This would require some custom modifications.
Hi, is this script compatible with PHP 8.0 or greater? I really wanna buy it but my hosting provider forces me to use php 8.0 or higher …
Hi,
Yes, it will work with any PHP version above 7.4
Hi, how can I add ready-made html themes from canvas for example to be edited in the builder and become available?
Thanks
Hi,
You can upload new templates from “admin > templates” page.
I tried but what is the default structure I should use to import any html template?
Architect does not require specific structure for template itself, only there should be a “index.html” file at the root as main template file.
Hi Support,
We are using Google login, but Google has mentioned to changed its icon to get approval. Please advice how can It change the icon. Please check the following image on the request we received from Google.
https://i.postimg.cc/nrqDG9Yf/Microsoft-Teams-image.png
Hi,
There’s no built-in option to change it currently, but it should be done with next update.
So, I can not use the Google Login?
Can I change in the code?
or When will be the next update?
It should still work. We did not have any issues on demo site.
Regarding update, we’ve no exact date for it yet.
Dear Support, It does work but only in development mode. To get approval for production Google requested to update the Icon. My OAuth consent screen in Google is in Pending developer action status.
This will be improved with next update, but there’s no quick fix for it unfortunately.
we have still not had our ticket resolved and it has been hours as your system crashes on a clean install. We want to request a refund as your system has too many bugs. It shouldnt craseh on a clean install.
Hi,
We’ll get back to your ticket shortly.
Hi we have been still waiting and we have still not had this resolved. If we cannot resolve this, we would like a refund.
Hello, we made an account change on stripe payment and saving new api information gives an error.
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
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