Best App
Author response
Hey nax1to, thanks a lot for your review! We are glad to hear that you love our WebViewGold app. We have a lot in store for it and look forward to your continued feedback & suggestions. Thanks again for your review! :-)
This never worked. In first few days itself i asked for refund also. it is not done yet.
Author response
Thanks so much for your comment! We know your special case. However, we did not receive your refund request yet. Please get for the refund here: https://help.market.envato.com/hc/en-us/articles/202821460 – thank you :-)
I downloaded the zip file. WHAT'S NEXT?
Author response
Thanks for your comment, gp0195 – however, it hurts to read such a statement because support & easy setup are our #1 priority. You find the documentation inside the .zip download file. There are many ways to receive support from us: You can reach us via our 24/7 live chat on WebViewGold.com, via the contact form on the website, or in the documentation or via mail to codecanyon-comments@onlineappcreator.com :) Alternatively, you can also apply for a refund:
https://help.market.envato.com/hc/en-us/articles/202821460
Have a great day, and thanks!
Okay I purchased mostly all WebView apps on code canyon, and to be honest, WebViewGold iOS and Android are the best in the market. Great apps! I purchased both iOS and Android apps, work perfectly, and with a good design, you can build amazing apps, that would be impossible to know it's a webview app. I really recommend these products for any developer with limited coding skills or no skills at all.
the support team is simply amazing, been replying to all my questions with great solutions as well. Thank you so much guys, and keep up the great work.
Author response
Hey, moeehajj, thank you so much for your kind words! We're thrilled that you're enjoying the experience and the apps built with WebViewGold. Creating the best possible app templates with native paradigms is our primary objective. That's why we are super proud to hear that you think our solution is the best solution available. We will continue to give 100% to deliver quality code and quality support, and it's because of people like you who help us grow. Please keep in touch with us if you have any questions or need any assistance. Thanks a lot again & have a great day! :-)
Customer support not upto the mark
Author response
Thanks for your honest feedback about your feelings, 96pgoel! :) However, it hurts us to read such a statement because support is one of our top priorities, and there are many ways to receive support from us: You can reach us via our 24/7 live chat on WebViewGold.com, via the contact form on the website, or in the documentation or via mail to codecanyon-comments@onlineappcreator.com :) We are happy to give you a 100% refund (see envato FAQs), or a free 1:1 video live coaching via Zoom, as well. We are looking forward to hearing from you! :) Have a great day! :)
toppp
Author response
Hey, symarcos! We can't thank you enough for your nice review about WebViewGold! :) This means a lot to us and shows us that we are on the right track! To show our appreciation, we would like to invite you for a coffee at our office in Freiburg, Germany if you are ever in the area. Feel free to contact us in advance by mail and we will arrange an appointment. Either way, WebViewGold will get even better in the future - thanks to great customers like you. Thank you again – and continued success with your app! :)
They have fixed several bugs !!
Maybe you change its support mode, maybe a forum where you can see the code of someone who has gone through the same thing? Maybe it would be faster instead of spending many days waiting for an answer.
Author response
Thanks for your honest feedback about your impression, pennita! :) Good idea, we just introduced our Support Center this week: https://www.webviewgold.com/support-center/ :) By the way: If you are ever in the area, we want to invite you for a coffee at our office in Freiburg, Germany. Feel free to contact us in advance by mail, and we will arrange an appointment. Either way, WebViewGold will get even better in the future - thanks to great customers like you. Thank you again – and continued success with your app! :)
I tried the Android template. It has many good features and flexibility in modifications which are easy to edit by yourself. The documents are well organized and clear, I did all the configurations by myself only following the instructions in the documents.
This is what I was searching for longtime ago.
The only negative point is the technical support. It may take a long time and several tries by email/zoom till they start to read well and understand your problem. With the zoom meeting which I booked twice, the experience was not so positive. So just in case you need the support for a bug/ problem it may take a lot of time and energy.
Else this template is really helpful for my business and I'm going to buy the iPhone version.
Thank you for the efforts.
Author response
Hello waleedelerksosy! Thank you a lot for your kind, honest feedback about WebViewGold! :) Your review means a lot to us and shows us that we are on the right track! In terms of technical support via Zoom, we are continually improving the support workflow. If you are ever in the area, we want to invite you for a coffee at our office in Freiburg, Germany. Feel free to contact us in advance by mail, and we will arrange an appointment. Either way, WebViewGold will get even better in the future - thanks to great customers like you. Thank you again – and continued success with your app! :)
If you have YouTube videos in your application, google and Apple will not approve it. Because somehow if power button pressed (turned off_, YouTube still playing, and it's violating the terms. I didn't get to the store yet. Looking for solution by myself
Author response
Hello, roma4ke! Thank you for your feedback! :) In your case, Google probably wants to prevent you from enabling background playback functionality that they only allow to paying YouTube Premium customers. There are plenty of ways to avoid that; for example, you can completely restrict the background functionality of the app so that Google accepts it. Feel free to contact us if you'd like to learn more about this. Moreover, you are always invited for a coffee at our office in Freiburg, Germany, if you are in the area. Feel free to contact us in advance by mail, and we will arrange an appointment. Have a fantastic day! :)
Great product
Author response
Thanks so much, aesafety – such feedback feels so great! Congratulations on your app and have a great day! :)
There’s no chapter for build the app or build an *.apk file in the documentation, so you'll run into building problem by problems! Very angy!!!
Author response
Hey JR_DVM! :) Please check out the "Build & Publish" chapter of the documentation. It hurts us to read such a statement because clarity and support are our top priorities, and there are many ways to receive support from us: You can reach us via our 24/7 live chat on WebViewGold.com, via the contact form on the website, or in the documentation or via mail to codecanyon-comments@onlineappcreator.com :) We are happy to give you a 100% refund or a 1:1 video live coaching, as well.
We are looking forward to hearing from you! :) Have a great day! :)
by deody 5 years ago
Awesome app and perfect support
Author response
Hello, deody! This is such kind feedback; thanks a lot! :) Your words mean a lot to us and show us that we are on the right road with our product! We want to invite you for a coffee at our office in Freiburg, Germany if you are in the area. Feel free to contact us in advance by mail, and we will arrange an appointment. And WebViewGold will get even better in the future - thanks to customers like you. Thanks a lot – and much success with your app! :)
SUPPORT DOES NOT RESPOND TO MULTIPLE EMAILS, LIVE CHAT IS ONLY FOR PRE-SALES. With no modifications this has an error with the newest version of Android Studio "Gradle sync failed: Sync failed: reason unknown (9 s 438 ms)"
Author response
Hey apex-online! :( Sorry to read this demotivating 1-star review. Please re-check your spam folder, we replied to you multiple times, see proof here: https://tinyurl.com/83jfed43r We are ALWAYS highly committed to fast IT support. Have a great day and please update this review! :)
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