112 Reviews

for Customer Support

Good plugin and good support. Quick and efficient. Thanks.

for Customer Support

Prompt response and problem solved. 5/5 :)

CodeTides

Author response

Thank you so much.

Certain reported bugs were not fixed by vendor and after a bit of work, I managed to still use the plugin, but with a lot of manual overrides

CodeTides

Author response

Hi, Sorry to hear about bugs you faced, did you create a support ticket for your issue? if yes then why it not been solved? Please inform at http://codetides.com/support so your issue can be fixed asap.thanks

for Customer Support

First off, this is the PERFECT PLUGIN!! Love having the flexibility of having the banner/floating content where I want - modify text, colors, etc... best of all It's super easy to use.

However, I'm not very savvy with plugins in general and I needed some help getting it to work the way I wanted. Like my "customer service" companies I figured I would leave a post wait a few days, leave another post and hope to get an answer within a few weeks.

I was SUPER happy when I posted, I got a response super fast just to let me know they were going to help me. Instead of pushing me to some BS FAQ article, then literally got into my site and helped me get it figured out!!!

YES!! What a relief to get a solid product and great assistance when you're in a pinch.

CodeTides

Author response

Thank You For Giving Positive Reviews.

for Customer Support

This plugin rocks - it works perfect as described and the support is beyond what I expected. Absolutely wonderful to find a great product with even better support.
So happy.. thank you!

All of a sudden just quit working.

CodeTides

Author response

Hi, Sorry to hear about its didnt working suddenly, Have you update your plugin to latest version from codecanyon? if you still have issue using plugin then please create a support ticket at http://codetides.com/support so i can fix this asap and become you in happy customer of advanced floating content.Thank You

for Customer Support

Plugin solved a painpoint that free plugins couldn't match. UI is a little cluttered but the functionality is perfect.

for Customer Support

This plugin has a host of great features and is improving all the time but they key to any plugin is support. From time to time there will always be issues and it is how quick and efficiently they are sorted that is important to me. I had a small issue recently. From the time of initially reporting it to a fix was just a few hours. Outstanding service.

for Other

In my opinion this plugin is a must have for offers and marketing.

CodeTides

Author response

Thank you so much.

for Customer Support

Great tech support. Fixed my domain name typo in the registration without missing a beat. Good job!

for Code Quality

Great plugin. I was in a bind and this pulled me through.

CodeTides

Author response

Thank you so much.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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