2640 comments found.
Hello,
The Razorpay payment gateway is not working in the Android app. Showing 500 error. But it is working in website.
Thanks
App search bar is also not working showing gray screen
Please create a ticket at http://support.activeitzone.com Our developer will trace the issue. Thanks.
which flutter version and dart sdk version support?
Please do not post any internal code’s screenshot on comment section.
Tax amount is not showing in the invoice in Flutter App, it shows TAX 0.00
Only Flutter App is not showing but web browser is showing
We will check and if found the problem we will solve it, Thanks.
The flutter app AJAX is not working properly when searching for a product in the search bar, it displays a blank screen when typing the product name. This problem is only in the flutter app. the web browser is working properly.
Ok. But when you are planning for renewing your item support pack?
Hello, I would like to kindly request that my support request #4131 be addressed as soon as possible. Thank you.
Our support team already respond you.
Additionally, our team is currently on vacation for Eid ul-Fitr,2026 for one week. As a result, support responses may be slower than usual during this period.
Hello, frankly, it’s difficult to find the Android Studio you recommend for the latest Android version, “Android Studio Panda 1 | 2025.3.1 Patch 1.” It’s impossible to find the archives of older Android Studio SDKs on the Google Developers page.
It’s available here https://developer.android.com/studio/archive
Shiprocket API is compatible with the Active eCommerce Flutter App? Thanks
There is no connection to flutter app at this level of integration. In future when customer could select options the it will be needed. But now orders from app or web both could be handled by admin via shiprocket.
1. Razorpay payment is setup as Intent flow, it needs to be in collect flow so that custoer can pay directly from the available upi app. Docv: https://razorpay.com/docs/payments/payment-methods/upi/google-pay/ 2. Can we remove the pending order if not paid after 24 hrs
Thanks for your suggestion.
Hi I checked the updates but seems like the razorpay UPI App payment is still the same… can you please interegate the UPI app otherwise nobody use the current flow anymore.. people wants o pay dirrectly from payment app.
1. Razorpay payment is setup as Intent flow, it needs to be in collect flow so that custoer can pay directly from the available upi app. Docv: https://razorpay.com/docs/payments/payment-methods/upi/google-pay/
Yes this is already in our update pipeline and we are regular on item update. We will take care of your requirement surely. Thanks for your concern.
Along with improving your website, it is also necessary to make the mobile app more user-friendly. Currently, the app is not very convenient to use. We kindly request you to give more attention to improving the mobile app experience
Thanks for your suggestion.
Please fix this in the next Flutter app update.
The app banners (Level 1, Level 2, and others) only work with category links. Any other links such as coupon links, classified product links, auction product links, or even the main website link are not clickable and only show “UNKNOWN LINK” when tapped.
This issue occurs only in the Flutter app. The web version works properly.
Noted, Thanks. We will check and analyze this.
You Should Redesign all of your apps
Thanks! We have plans also.
Hello, on the application’s home page, I think the products should be displayed, but it’s the flash deal banner that scrolls.
Thank you for pointing this out. We’ll keep it in mind for future enhancements to the application.
I want to know which Java version I should install — 17 or 21 for latest version 5.5— and how to run the Java version OpenJDK Runtime Environment (build 21.0.5-12932927). Please provide a video that can help, because I am not able to run the new version.
login reCAPTCHA not working not working reset time in app
According to our records, item support for both of your purchases has been expired since December 2023—over 24 months ago.
A 50% support renewal discount is currently available, and we strongly recommend taking advantage of this limited-time offer.
After renewing your support, please submit an item support ticket. Our support team will then review your case and provide the necessary technical assistance.
Dear support team, please see my tickets updated i have replied before 3 days.
Would you please inform your support ticket no?
I purchased Active E-Commerce CMS. The app that comes with the Active Ecommerce CMS customers app, how many customers can use it, and what are the limitations, if I buy a regular license? And what are the benefits of an extended license?
do u have any plans on designing the app like modern design
Designing of the app os mostly depends on images and banners design.You can suggest us some of your favorite designs what make you feel that those are modern.Our research team will work for that.
How much does it cost to build an Active eCommerce Flutter App with you?
For custom work please send us item support ticket from here http://support.activeitzone.com
Hello Support Team, I would like to inquire if there is an upcoming update for your app? Also, will all the features and functionalities available on the website be integrated into the app soon? Thank you.
Maximum feature of the main item is already available in the app. Within this month we have plan to release another update.
Hello,
I noticed that many features and add-ons available on the website are not available in the mobile app. This causes inconsistency, as both the website and the app should offer the same features.
Please clarify why this difference exists and whether future updates will be synchronized between the website and the mobile app.
Thank you.
At the moment, not all features are available in the mobile app, and many of them are not essential for mobile use. The most important features are already included, and additional necessary features will be added gradually through updates. No worries—we’re continuously improving the app to enhance your experience.
For better consistency, I hope the remaining important website features will be added to the mobile app soon. Please let me know if there’s an expected timeline for upcoming updates.
However, app updates are very delayed compared to the website. In our region, users rely 100% on the mobile app, not the website, so it’s critical that the app mirrors the website features and updates. I hope future updates will address this.
Yes sure. Thanks for your concern
Would really like that products are sorted (listed) randomly on the homepage to keep customers intrigued otherwise the oldest items keeps showing up first. Also would be nice if products doesn’t list all 1000 items on the homepage but shows same layout as on CMS with categories and “new”, “featured”, “auctions” etc
Thanks for your suggestion.
Hello Admin,
I am not truly happy with the support am receiving, I bought all 3 scripts both Active eCommerce CMS, flutter app and seller app.
I have not been able to get the apps running and I have raised a ticket for 4 days now and they asked me to provide a screenshot of my setup which I did to prove its correct, but no one has responded to me since then.
I need this up and running because I paid for it and I also need it for my business.
Thanks for your purchase of our items. We are continuously updating the item with bulk of new features with efficiency. Are you saying about the app installation and playstore update?
App installation, I have a ticket opened but am not getting responses that’s why am sad.
I spent a lot on these items
Already you are connected with us.
