403 comments found.
i have videos stored in s3 bucket , but i couldn’t download them.
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Send us a ticket for the developer support.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues
For logedin users course detail not showing issue fixed on this new version?
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Send us a ticket for the developer support.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues
I didn’t send you a ticket. Now I tried the new update but that issue I mentioned before still not fixed. Please that issue is major problem fix it. If not fixed can’t use the web 6.0v
Please contact our Support Center regarding your issue.
Does the latest version contain iOS in-app purchases?
Thank you so much for getting in touch!
The latest version doesn’t contain iOS in-app purchase.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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Too much delay in support.
Thank you so much for getting in touch!
Can you please share your ticket number?
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
33101
Our support team will get back to you soon. Please have some patience.
Hello Please consider the API level 33 to work offline download on the next update.
Thank you so much for getting in touch!
We have noted your comment as a suggestion. Our team will research it.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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Number of authorized devices funcation working on mobile app ?
i tested and i know this function not working on the mobile app but how come? You secure the content on the website and do not protect it on the mobile application
Students subscribe to one account on the mobile application and login on more than one device at the same time I thought that all the features in the back end work in the mobile application
Please don’t tell me I have to make an customize and charge me $300
Thank you so much for getting in touch!
You will need the customization service to get your required features.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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Hi, I just purchased this. I was under the impression the app is functioning upon purchase. When will you have your update complete so I can go live? I understand by reading the comments that certain features don’t work because of Academy LMS update. Can you please give an estimate so I don’t waste time. I needed this to go live ASAP
Thank you so much for getting in touch!
Our developer team is working on the product version update. We hope that we can publish a new version this week. Stay tuned with Creativeitem.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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has this been updated yet? its been almost 2 weeks
We will publish a new version this week. Stay tuned with Creativeitem.
There is a splash screen?
Thank you so much for getting in touch!
Yes! Academy mobile application has a splash screen.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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YouTube videos are not working in mobile applications and websie
Thank you so much for getting in touch!
Send us a ticket for the developer support.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues
sir ;
Should I show one by one eveerything with screenrecord ?
do you think to check your demo app ?
course details page doesnt work in top course section if you. logged in.actually not just top course section.
non of course doesnt open if you logged in.
please login your demo app and click the any course.
and please use. your demo app in codecanyon.not in your personel computer ! it may different.
please dont say me send us our support team or something like that.
I didnt buy your app.just I check the demo app.
So you must check it and you must talk about your team.
Hi, thanks for your interest in our product.
As Academy LMS recently received an update, some futures may experience issues with the mobile application. However, our development team has already begun working to resolve the problems. It’ll be resolved soon.
Send us a ticket at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
all videos uploaded on my server working fine on the web but not working on the app
Thank you so much for getting in touch!
Send us a ticket for developer support.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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Is this compatible with version 6 or when do you plan realeasing new version?
Thank you so much for getting in touch!
1. Yes, it works with the most recent version. 2. Our development team is working on it. It will be updated soon.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
Mobile app are multi language supported.?
Thank you so much for getting in touch!
Academy mobile application is not multi language supported.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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it can work individually?
Hi, thanks for your interest over our product.
Please provide a thorough explanation of your inquiry.
Send us a ticket at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
Hello I saw one question “intellizetm” asked before me… This issue came after updated the website to 6.0v please fix it. I can’t use 6.0v because of this. You can even check your demo App. If you are logged in, it will not show the course detail.
Thank you so much for getting in touch!
We took notice of what you wrote. Our development team is looking into the issue. Stay tuned with Creativeitem.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
hi sir ;
does the app work properly ?
I download and installed my phone and logged in.
it doesnt come to page when I click a course under the Top Course section in homepage.
Also course details page too.if you logged it doesnt open
Thank you so much for getting in touch!
Send us a ticket for the developer support.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues
sir I think no need to open ticket.I didnt buy your product yet.Just I tested it to buy if everything works properly and ther ewas some problem like I told above.
Your comment has been taken notice of. Our development team will look into this.
Didi you solve it sir, I will buy but I am waiting to solve it.I dont want to buy it before solve the problem.Because. of there are too. many waste. product in my account and I dont want to throwaway this. product too.So I think its not a big problem.If someone who is your time. spend some time like 1-2 hours he can solve…
in app features i find live class, how it work?
Thank you for writing to us. Academy Student App is an addon of Academy LMS, which enables the students to access their course contents from their mobile app.
Similarly, Academy Live Class is an addon of Academy LMS. It allows the Instructors to host Zoom live classes, and the students to join these classes.
If both the addons are purchased along with Academy LMS, then the Student App feature “live class” facilitates the students to join these live classes from their smartphones.
For using this feature The Academy Live Class Addon is required. Please write back to us if you have any more queries.
You can also reach us at http://support.creativeitem.com for any additional query or customization. Have a nice day.
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I asked you twice here whether this service is available in the application. You said no. I want to make sure whether this service is available or not. i will buy your system 55$ + application 35$
This service is available, but you will have to make an additional purchase. Academy LMS: 55$ + Student App: 35$ + Live Class Addon: 35$. I hope this will clear any confusion. Please, write back to us for any additional query. You can also reach us at http://support.creativeitem.com. Have a nice day.
are you going to add in-app purchases please
Thank you so much for getting in touch!
We have noted your comment as suggestion. Our developer team will research on this. Stay tuned with Creativeitem.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
Does App support zoom live sessions??
Our Zoom live class addon for the mobile application is available, however, our development team is working on improving it. This addon will be updated soon. Keep an eye on Creativeitem.
Can i make the courses not to be downloadable
Hi, thanks for your interest over our product.
This application only allows for the download of HTML5 and MP4 files only. But if you want your videos not to be downloaded, we can remove the download option out of your application.
Send us a ticket at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
