Hi! Thank you for using the plugin! Just opened the link and it seems the carousel is working. I’m on a Mac and tried with Safari, Chrome and Firefox. I see the carousel working below the video on the frontpage. Did you manage to get it working in the meantime, or are you still experiencing the issue on your side? Greetings, Carlos

Hi Carlos, thanks for your prompt reply, still having issues using the carousel option on the home page, i can view if i open inspect element in Chrome but as soon as i refresh i just get the 2 x arrows and no logos, the grid 4 works a treat on another page but if i try the same carousel option, same issue, happy to send screen shots -http://swarmuav.com.au/partners/ but home page with carousel not working. Strange you say it works for you as i have tried all browsers and getting issues. thanks again

I was finally able to replicate the issue, navigating inside the website, and returning to the homepage, which has a loading effect animation, that is displaying the content with a transition, kind of a slide from bottom. It seems the problem is here, although it doesn’t always happen to me. When the page finishes to load the carousel code tries to calculate the height of the carousel viewport, but it fails because the carousel is not yet on the page due to this effect.

We can try to hardcode a height via css. Try adding this to the styles.css file of the plugin:

.lshowcase-logos .bx-viewport{
min-height: 150px;
}

If you experience problems with the images sizes, you can also hardoce them, something like:

.lshowcase-logos .bx-viewport img {
height: 150px;
width:150px;
}

Check if adding this extra css fixes the issue on your side. Greetings, Carlos

Hi Miquel. If you just replace the files via FTP for example, the data will remain intact. You won’t lose it. Read more about plugin update here: http://codecanyon.net/item/logos-showcase-multiuse-responsive-wp-plugin/4322745/faqs/20353

Greetings, Carlos

Hi! Thank you for using the plugin! You are using the slider in a widget area that is small, so the slider adapts in the available space. See here: https://drive.google.com/file/d/0ByFmN5uglkU9T3pDV0lSTDJEemc It’s the widget container that is small.

To fix this you can remove the css that says the widget is only that size, or force the logos widget to expand 100%, by adding this for example in the styles.css of the plugin:

.lshowcase_widget {
    width:100% !important;
}

Hope it helps! Greetings, Carlos

Thank you very much! You – super specialist and you have created a super plugin!

Ah, I understand now. Then it’s most likely a small problem in the shortcode generator. Maybe a css conflict in your installation that is hiding the shortcode. Could you provide me temporary admin access to your site so I could check what the problem could be? You could send me details via the contact form on my profile page here at codecanyon.

ok, but I need your email address to add as temp admin, I’ll PM you to get that off you now.

Ok, we’ll follow up via email. Cheers

You could send me a message via the contact form on my profile. Greetings, Carlos

sent.

A quick update to this thread, in case someone has the same problem: logos where not displaying because the entries where not in ‘published’ status, which made them visible in the administration preview, but not when using the shortcode in a page.

Hi! Thank you for using the plugin and I’m sorry for this setback. It might be related to the way WordPress crops images or a conflict with another plugin. Consider the following:

• If you changed the crop setting after you uploaded the images, the crop setting will not take effect, the images need to be re-uploaded for the new crop settings take effect. In this case you want the crop to be set to ‘No’ first and upload the images after.
• Image sizes will not be generated for images that are not at least as large as the specified dimensions.

When uploading a 229×70 image with the settings previously set to 200×200 with crop set to ‘No’, the image to be used in the layout should resize down to ~200×61.

It seems your images are getting cropped and you don’t want to. If the problem persists even after uploading an image after the crop settings are set to ‘No’, could you give me temporary admin access so I can try to check what could be wrong? You can send me info via the contact form on my email.

Greetings, Carlos

Hi Carlos,

Thanks for your code. I implemented and tested it with my own url (absolute path) and size, but it’s not working. It looks like, if no thumbnail is added from the admin, by default it doesn’t show nothing in the ticker.

Then I have another problem… Since there is no possibility to add the title or description underneath the image (always visible) I managed to force the alt text to show up underneath with css (the tooltips are not the solution). This worked until yesterday I updated to v1.3.2 , I tried to make it work again but don’t manage!

Here the css I used to make visible the alt text:

.bx-wrapper .bx-viewport a {
    position:relative !important;
}

.bx-wrapper .bx-viewport a[alt]:after {
    position:absolute !important;
    top:0 !important;
    width:68px !important;
    color:#FFF !important;
    content:attr(alt)!important;
    text-align:center !important;
    text-decoration:underline !important;
    font-size:10px !important;
    line-height:12px!important;
}

Hope that this can be solved somehow, thanks.

Regards, Fery

Hi Fery. It might be better if we follow up via email, but here’s some more info. I Forgot about this important line:

if (has_post_thumbnail()):

So this was preventing the entry to display if it didn’t have a featured image. You can replace that line with

if (1==1):

For example. Then the combination of code for the default image should be something like:

$image = wp_get_attachment_image_src(get_post_thumbnail_id($post->ID) , $thumbsize);
            $lshowcase_options = get_option( 'lshowcase-settings' );

            $dwidth = $lshowcase_options['lshowcase_thumb_width'];
            $desc = get_post_meta(get_the_ID() , 'urldesc', true);

            if($image == false) {
                $image = array();
                $image[0] = ''; //url to image
                $image[1] = $lshowcase_options['lshowcase_thumb_width']; //image width
                $image[2] = $lshowcase_options['lshowcase_thumb_height']; //image height
            }

            $width = $image[1];
            $height = " height = '".$image[2]."' ";

About the description below the image, I actually have a pre-implementation of this in the code. Search for this line:

//$html .= "<div class="lshowcase-description">".$desc."</div>";

And remove the // (comment bars). It might be better than the css solution. Give it a try. If you still have issues send me a message via the contact form on my profile and we can follow up via email. Greetings, Carlos

Hi Carlos,

Thank you so much! Now both things are working exactly the way I needed it, perfect!

Great job and great support! Regards, Fery

Hi Iris, about the tooltip, your theme has a javascript function hiding the ‘title’ of images when hovering, which is preventing the tooltip from working. To fix this you have to delete the line:

jQuery("img").on("hover", hideTips);

From the file /studiofolio/assets/js/main.js About aligning the icons to the right of your copyright info, add the following to the styles.css file of the logos showcase plugin:

#copyright .lshowcase-clear-both {
    clear:none;
}

#copyright > p {
    float:left;
    margin-top:15px;
} 

Check if it works. Greetings, Carlos

Yes, that worked perfectly! Thanks so much for your help and the great plugin!

Hi Carlos,
Thanks, that already helped a lot! Can you help me figure out how to remove the extra spacing around each logo? I’ve tried it with margin/padding in the style.css but that didn’t work. I hope you have an idea! Even if I use smaller images there will only fit 4 logos on one horizontal line. Thanks so much!
Iris

Hi Iris Can you check if changing the size of the images in the settings takes any effect? I see the images have 140px but the grid is taking 200px, most likely because that’s the size in the settings. Let me know if changing the size value in the settings doesn’t take any effect. Greetings, Carlos

Hi Carlos,
Thanks that worked! I didn’t even look at the settings before.. my bad.. Thanks again!
Iris

Hi! In the settings please choose minimum slides = 1 / maximum slides = 1 / move slides = 1. This should fix this particular issue. If it doesn’t solve it let me know. Greetings, Carlos

Hi! I simulated a speed change in your site and it seems to work with big values. For example: 100000 = slow, 9000 = fast The smaller the value, the faster it goes. If you are using the widget, or the default settings in the shortcode, you need to set the speed in the settings page. Otherwiser when building the shortcode with custom settings, you can choose a custom setting there. If the problem persists let me know if you’re experiencing this with a specific browser. Greetings, Carlos

Hi Dan! Thank you for using the plugin! I wasn’t able to test with IE yet, but wanted to write you asap. Do you mind writing me via the contact form on my profile so we can follow up via email? I won’t be online much tomorrow, but I’ll get back to you asap. Sorry for the current limited support capacity. Greetings, Carlos

Thanks Carlos, will do

Hi! Thank you for using the plugin. From what I see in the screenshot, there are other things on the website behaving differently. It seems some CSS are not loading. Could it be an extension installed on the browser, or some setting? I see that browser has a lot of extensions installed (we can see several toolbars above). Try going to the Extensions options of the browser and uninstall or disable all the extensions there. Greetings, Carlos

So the carousel displays with the widget, but not using a shortcode? Could you send me a link to your page, were you used the shortcode, so I can check what could be wrong? Greetings, Carlos

It’s a staging area, can I send this to you via a private message?

Yes, I see you already did. Will reply soon. Cheers, Carlos

Hi. Thank you for your interest. The plugin is compatible with WP 3.9 and there isn’t any big issue reported of incompatibility with the divi theme. It should work fine. Greetings, Carlos

Thanks for that info. What I need is to limit the number of icons displayed on media query of max-width: 1200px) Is this possible?

Ah, that’s a bit more tricky. You’ll probably have to use advanced selectors. It also depends on which layout you are choosing. For the responsive grid, something like this might work:

.lshowcase-logos div:nth-child(n+5) div {
    display:none;
}

This should only display 4 entries and hide the 5th and forward. Check if it works. Greetings, Carlos

perfect that did the trick

Ciao! Thank you for using the plugin and for the positive words. It seems there’s a small css conflict in your page. To solve this, do the following:

• Go to Plugins > Editor > Choose Logos Showcase
• Select the file logos-showcase/styles.css
• Add the following to the file:

  .widget .lshowcase-clear-both {
      clear:none;
  }
  

• Save the changes

This should fix the issue. Let me know if it doesn’t. Greetings, Carlos

Thank you so much, it did the work! Let me say that again, this is really a good plugin, so versatile and simple to set up. Keep up the good work!

Hi! Thank you for using the plugin! It seems your theme also uses bxslider and has a CSS rule hiding the controls. In the style.css file of your theme, you see this line:

.bx-controls-direction {
  display: none;
}

Which is hiding the controls. We can add the following CSS somewhere (like the style.css of the theme or styles.css of the plugin) to fix this issue:

.lshowcase-logos .bx-controls-direction {
  display: block;
}
.lshowcase-logos .bx-controls-direction a, .lshowcase-logos .bx-controls-direction a:hover {
  border:none;
}

Check if this solves the issue. Greetings, Carlos

Ah ha, that was it, thanks! I could see that the controls were greyed out in Firebug but it was only showing me the css for the plugin and not the theme when I hovered over that element. Thanks for your help!

I ma using: [show-logos orderby=’none’ category=’0’ activeurl=’inactive’ style=’normal’ interface=’hcarousel’ tooltip=’false’ limit=’0’ ]

Shortcode generator displays logos fine.

The shortcode looks ok. If the preview works well but not on the page, then it’s most likely some external element affecting the query. It will take longer to debug. If possible, could you send me a list of plugins you are using so I can try to replicate this issue? Or a temporary admin access to your site would also help. The best would be for you to write me a message via the contact form on my profile so we can follow up via email. Greetings, Carlos

All is ok, ty.

Hi! I do see the slider working well under the slider and on the other pages. Tested with several browsers on Mac OS. Are you experiencing the problem in a specific browser? The plugin should work well on the latest version of WP (3.8.3) since it’s the one I’m using in the demo site. Let me know if you still have the problem or if it was temporary. Greetings, Carlos