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Discussion on Stackposts - AI Social Media Management & Marketing SaaS Platform

Discussion on Stackposts - AI Social Media Management & Marketing SaaS Platform

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Hi!

instagram-unofficial don't work.

Thanks

Please open a support ticket here: https://stackposts.com/app/support

I’ll follow up and assist you as soon as possible.

Thanks for your understanding!

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I installed the script, but after that I can’t log into the admin panel with my username and password.

I wrote to support but you don’t respond.

I’m supporting you. no need worries. :)

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I cannot help you check your problem because your FTP folder is empty

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If I installed the license on a server but it became corrupted, how can I use the license on another server?

You can send request reset license at here: https://stackposts.com/app/purchase

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When publishing, I’m unable to select the groups I previously assigned! Every time, it only offers Facebook and Instagram—or selects everything at once—but never a specific group.

Please open a support ticket here: https://stackposts.com/app/support

I’ll follow up and assist you as soon as possible.

Thanks for your understanding!

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joeaut

joeaut Purchased

I agree with Devil-user: It would be nice if the v10 calendar looked the same or similar to v9 – that is, the entire month could be visible on one screen, without having to swipe the calendar left or right.

Dear User,

Thank you for your feedback regarding the calendar view in v10. We appreciate your suggestion to make it more similar to v9, allowing the entire month to be visible on one screen. Your input is valuable, and we will consider it as we work towards enhancing user experience in future updates.

Best regards, Stackposts Support Team

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Currently, I’m mainly waiting for an update that will change the way I schedule recurring entries. Instead of creating, for example, 50 calendar entries, I want it to work just like it did in v9.

Firstly, it saves a lot of space in the database. Secondly, it would look nicer and more aesthetically pleasing in the calendar. It would be nice if the v10 calendar looked the same or similar to v9 – that is, the entire month could be visible on one screen, without having to swipe the calendar left or right.

There is no publication interval between posts if we publish the same media on several profiles at the same time.

Only after these changes will I be able to start using v10.

Thank you for the detailed feedback.

I understand your concerns regarding recurring scheduling, calendar layout, and posting intervals between profiles. I’m currently reviewing and improving these areas for future updates.

The recurring schedule behavior from v9 is something I’m considering again because, as you mentioned, it helps reduce database load and keeps the calendar cleaner and easier to manage.

I also understand your point about the monthly calendar view and the need for a better visual overview without excessive scrolling.

Regarding simultaneous posting to multiple profiles, I’m also looking into improving interval handling between publications.

Thank you again for your patience and support. Your feedback is very helpful for improving v10 further

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joeaut

joeaut Purchased

I am trying to update to version 10.03 from the marketplace , and it giving a server error download fail . someone reported same bug ? a ticket already opened ?

Hi,

Yes, a few users have already reported the same issue while updating to v10.0.3 from the Marketplace updater.

The problem is related to the current download/update server, not your installation.

A support ticket has already been opened and I’m currently checking and maintaining the server. I will try to fix it as soon as possible.

For now, please wait a little and try again later.

Sorry for the inconvenience

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joeaut

joeaut Purchased

Still not resolved ?

Thanks for your feedback

I fixed it. Now you can update normal :)

Thanks again

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Tremvi

Tremvi Purchased

yesterday i tried to update to the latest version on marketplace i clicked and after, i get 500 Server Error what’s wrong with your new update ??? now my app not working, help please

Tremvi

Tremvi Purchased

After analyzing your error logs, the current blockage is due to the application failing to load the following component: Modules\AppAppearance\Providers\AppAppearanceServiceProvider.

This type of error typically occurs after an update if:

The module folder is incomplete: The physical file is missing from the Modules/AppAppearance/ directory on your server.

The module cache is outdated: The application is looking for a component in a location that has changed or no longer exists in your new version.

Tremvi

Tremvi Purchased

solution please ? i don’t want to reinstall all, please

Please open a support ticket here: https://stackposts.com/app/support

I’ll follow up and assist you as soon as possible.

Thanks for your understanding!

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Good day, I have a question. Can I receive messages (inbox) from social media and also comments on your system, where everything can be kept in one place?

P.S.: Sorry for my English, I speak Spanish

Hi,

Currently, Stackposts mainly focuses on social media publishing, scheduling, automation, AI tools, analytics, and content management.

Some social platforms may support limited interactions depending on their official API capabilities, but Stackposts is not designed yet as a full unified inbox/live chat CRM system where all messages and comments from every social network are managed in one place.

This is mainly because many social platforms have strict API limitations for inbox and messaging access.

However, we do have plans to improve inbox, comments, and engagement management features in the near future

And no worries about your English — I understand you perfectly

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Hi, since version 10.0.2 you’ve been including the 55MB zip package without the installer and node_modules folders, making new installations impossible.

Yes, New version no need it

Thanks :)

When I try to update from marketplace I get this error:

“Marketplace error- Download failed.”

Please open a support ticket here: https://stackposts.com/app/support

I’ll follow up and assist you as soon as possible.

Thanks for your understanding!

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Can you extend my support in your website? I purchase Support from codecanyon, but I am not able to create a ticket.

Done

You can do it at here on next time

https://stackposts.com/app/purchase

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hrdvs

hrdvs Purchased

Dear Admin,

I hope you’re having a great day! I’m reaching out because my dashboard seems to be playing a bit of hide-and-seek with my license, and I could use your magic touch to get things running smoothly.

I originally purchased Waziper, and while it technically shows up in my dashboard, it’s acting like a bit of a ghost. Here is exactly what is happening:

• The Disappearing Act: The module appears in my dashboard, but when I click “View License,” it comes up blank. • The Support Flag: Over in the purchases section, it’s throwing an error that reads: “1 item with expired or missing support dates.” * The v10 Identity Crisis: When I try to add my old purchase key to install it in Stackposts v.10, it installs under a completely different name (something like “unofficial WhatsApp etc.”). • The Phantom v9.0 Module: In v.9.0, it shows up in the module list, but it isn’t physically installed anywhere that I can find. It seems this is because it’s tied to the older 9.0 Replix basic version.

Could you kindly update or sync my license so that the system recognises it properly? I’m just trying to get waziper 9.0.2 fully activated and ready to go.

Let me know if you need me to provide the old purchase key or any other account details to help track this down.

Hi,

Thank you for the detailed explanation.

After many days of consideration, we decided that Waziper/Replix will no longer be released or maintained as a Stackposts module. It will now only be supported as a standalone product.

Because of this transition, some old licenses/modules may appear with different names such as “WhatsApp Unofficial,” “Replix,” or older v9 references inside the marketplace and purchases area. That is why you are seeing inconsistent module information and missing license details.

Please note:

• Waziper 9.x was connected to the older Replix/WhatsApp unofficial structure • Stackposts v10 no longer officially supports the old integrated module version • Some old module entries may still appear in the dashboard even though they are no longer actively distributed as installable v10 modules • The “expired or missing support dates” message is related to the old Envato/support sync system and does not affect your original purchase ownership

If you want, we can help transfer your existing setup/license to the standalone Waziper version instead.

Please send us:

Your old purchase code Your account email Current domain/license URL

and we will check what migration options are available for your account.

Thank you so much for your patience and long-term support

hrdvs

hrdvs Purchased

Dear Admin,

Thank you for clarifying the situation and explaining the transition from Waziper/Replix modules to the standalone Waziper product. I now understand why the license appears under different names and why the dashboard shows inconsistent module information.

As requested, I am sharing the following details to help with the migration at your email:

Check your email for detailed information regarding Old purchase code:, Account email:, Current domain/license URL:. Please let me know the next steps once you have reviewed these details. I appreciate your support in transferring my license to the standalone version so I can fully activate Waziper 9.0.2.

Thank you again for your guidance and assistance.

Hello sir, I have updated the Stackpost main script, but it takes a long time to load, unlike the demo version 10.0.2.

Hi,

I’m not completely sure what may be causing the issue on your server at the moment because the latest version is still working well on my own sites and many other customer installations.

In most cases, slow loading is usually related to server configuration, PHP extensions, cache, database performance, or third-party modules.

Please try clearing the cache first:

php artisan optimize

If the issue still continues, please open a support ticket here: https://stackposts.com/app/support

Please include:

Your domain URL PHP version Server specs Any installed custom modules/plugins

and we will check further.

Thanks

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Erika33

Erika33 Purchased

Hello guys, when trying to create a new account, the password field shows an “incorrect password” error. I’ve tested multiple accounts and different passwords, but the issue persists every time. Could you please check if there’s a problem with the registration system? https://imgur.com/a/pGsJQFn

Hi,

The issue has been identified and fixed. The next update will be released within the next few hours.

Thank you so much for your report and patience

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Would you add an option for Telegram or Email notifications when a post has not been published for some reason?

Thank you for your suggestion! We appreciate your input regarding Telegram or Email notifications for unposted content. We’ll take this into consideration for future updates. If you have any more ideas or questions, feel free to share!

Currently, I’m mainly waiting for an update that will change the way I schedule recurring entries. Instead of creating, for example, 50 calendar entries, I want it to work just like it did in v9.

Firstly, it saves a lot of space in the database. Secondly, it would look nicer and more aesthetically pleasing in the calendar. It would be nice if the v10 calendar looked the same or similar to v9—that is, the entire month could be visible on one screen, without having to swipe the calendar left or right.

Only after these changes will I be able to start using v10.

There is no publication interval between posts if we publish the same media on several profiles at the same time.

How can I disable the homepage theme in the script? I don’t see it in the script like V9.

I fixed it whith ChatGPT.

Hi, I just updated to the latest version and now the ‘Connect new channels’ page is showing as unavailable. I’ve cleared the cache and checked the plan settings, but the channels still don’t appear. Any help would be appreciated.

Please open a support ticket here: https://stackposts.com/app/support

I’ll follow up and assist you as soon as possible.

Thanks for your understanding!

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This license is already installed on another domain. Please resend request reset license at here: https://stackposts.com/app/purchase i am instaling updatewd version on same domain Please help

Dear User,

Thank you for reaching out. To assist you with resetting your license, please visit the following link: https://stackposts.com/app/purchase. Ensure that you provide the necessary details, and our team will help you promptly.

If you have any further questions, feel free to ask.

Best regards, Stackposts Support Team

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luke6 Purchased

https://doc.stackposts.com/docs/stackposts-v9/upgrade-v10-0-0-to-v10-0-1/ it doesn’t work; I always get a 500 error without any further error message, even though the corresponding option has been configured under PHP.

luke6 Purchased

Hello,

as I already mentioned, the instructions for the StackPosts Upgrade v10.0.0 → v10.0.1 do not work for me. I always get a 500 error without any additional error message, even though the corresponding option has already been configured in PHP.

Using your ticket system is only possible if I renew the support, which should not be necessary in this case, since your changes have made the script unusable.

Please open a support ticket here: https://stackposts.com/app/support

I’ll follow up and assist you as soon as possible.

Thanks for your understanding!

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luke6 Purchased

Hello,

as I already mentioned, the instructions for the StackPosts Upgrade v10.0.0 → v10.0.1 do not work for me. I always get a 500 error without any additional error message, even though the corresponding option has already been configured in PHP.

Using your ticket system is only possible if I renew the support, which should not be necessary in this case, since your changes have made the script unusable.

Erika33

Erika33 Purchased

Hello, where can I update the website description, keywords, and other SEO metadata? Updating them from the dashboard does not seem to work.

Erika33

Erika33 Purchased

Is this the correct path for the head/meta section?

`resources/themes/guest/default/resources/views/partials`

I already cleared the Config cache and Application cache, but the meta description and keywords still don’t update, even in the demo version. It seems the changes are being loaded from a different file or source.

Please open a support ticket here: https://stackposts.com/app/support

I’ll follow up and assist you as soon as possible.

Thanks for your understanding!

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Erika33

Erika33 Purchased

DyWGWbXMDa this is the ticket, check it please

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