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Discussion on Stackposts - AI Social Media Management & Marketing SaaS Platform

Discussion on Stackposts - AI Social Media Management & Marketing SaaS Platform

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Current issues in version v10.0.1:

• Posting images/videos on Instagram still doesn’t work when the script is hosted on a subdomain HTTP request returned status code 400: {"error":{"message":"Only photo or video can be accepted as media type.","type":"OAuthException","code":9004,"error_subc (truncated...)

• It’s not possible to schedule posts at specific minutes (e.g. 21, 22, 23, 24); posting is limited to 5-minute intervals only, which doesn’t make much sense

• While writing a post caption, the cursor keeps jumping out of the text field, which forces me to constantly click back into it just to continue typing.

I would have sent this via email, but you don’t respond there and seem to ignore messages, so I’m posting it here instead.

If communication continues to be this difficult – especially at a critical moment when the platform isn’t working and I can’t do my job – I’ll have to reconsider my rating.

I understand that you’re working on this script alone, but you also chose to release v10 in a buggy state. I’ve been recommending for over a year that you create a Discord community – this would help centralize feedback and likely prevent situations like this.

A simpler solution would also be to respond to emails and allow all users to report bugs, even without active support. Right now, it’s not possible to report actual bugs through your ticket system unless you have an active support plan, which doesn’t make sense.

I understand paid support for general help or user issues, but it’s hard to justify paying for support when the problem is clearly a bug in the script that requires a fix on your end.

A few observations after using version v10:

The calendar view was definitely better in v9 – more clear and easier to understand. It would be great to have the same (or very similar) layout in v10. When scheduling posts with a repeat option (e.g. weekly), v9 had a really smart solution that didn’t clutter the calendar. The next scheduled post would only appear after the previous one was published, which worked very well.

In v10, the calendar feels very messy when using recurring posts – it’s honestly quite overwhelming. Would it be possible to go back to the v9 approach?

I’d really like the features from v9 to be preserved in v10, because in my opinion v9 was excellent in terms of functionality. With v10, it feels like we’ve taken a significant step backward in both features and overall capabilities.

Pls reply

Publishing doesn’t work if I have this script installed on a subdomain. How do I fix this? I reinstalled it, but that didn’t help. I get this error.

HTTP request returned status code 400: {"error":{"message":"Only photo or video can be accepted as media type.","type":"OAuthException","code":9004,"error_subc (truncated...)

Only subdomain – u can fix?

Why can’t I choose, for example, 21, 22, 23, 24 minutes when scheduling publications? I only have 5, 10, 15, 20, 25…

Hi,

Please be patient — no update is ever perfect, especially with a major release like v10. I’m continuously collecting feedback from users and will keep improving and fixing issues in upcoming updates.

For the Instagram issue on subdomain, I’ll review it further and include improvements soon.

Thanks for your understanding and feedback.

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I found one more issue, if we click on System information.. the page is not displayed.. page is redirected to admin/dashboard

Thanks for feedback. We will continue update new problems and update every 1 -2 weeks

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solved. thank you

Ticket – ehWi8ppEl7

I already followed your doc for updation, but error is still coming, You just closed the ticket.

Kindly check

You need renew support on correct product

System not allowing to create ticket

Ticket id VyhpWTLkVD

new install -> signin not possible -> nothing… new user -> not possible -The password field confirmation does not match.

Please open a support ticket here: https://stackposts.com/app/support

I’ll follow up and assist you as soon as possible.

Thanks for your understanding!

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I’d love to do that, but the support has expired… regardless, I’ve now purchased my fourth license from you over the years to continue supporting the project, and I find it a shame that I still have to pay money :(

Hi Team

Where are the terms and privacy pages in the admin panel as we don’t see them anywhere?

We have also done this latest update to 10.01.

Thanks

We have located them now, so please disregard the last message.

Marketplace error

The installed package path is invalid.

Pls reset my license normal and extendet

“Marketplace error

This license is already installed on another domain. Please request a license reset at https://stackposts.com/app/purchase"

Update.. and

“HTTP request returned status code 400: {error photo or video can be accepted as media type.”,type (truncated…)”

Cant post IG/FB

Update is not working:

Marketplace error

The installed package path is invalid.

do not ignore and reply

thank you

Install plugin from marketplace is not working..

The install path returned by the marketplace is invalid.

Hi, please amswer this ticked : 2b6VE4wnKZ ) I have bought a script but I can not see it available to install via marketplace.

I’ve had the module since 2021. It’s not allowing me to submit the request without renewing support. I don’t want support right now; I want the module to be used as I’ve been doing. Thank you.

Please try now. I changed for you

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It was perfect. Everything is working. Thank you for your attention and support.

I have to admit it’s a bit frustrating to see v10 released in its current state. In my opinion, v9 was already very stable and worked really well, so I was expecting the new version to bring improvements without compromising that stability.

Right now, v10 seems to have quite a few issues, and some things don’t work as expected. I’m not sure what your testing process looks like, but it might be worth considering more thorough testing – or even involving users – before releasing a major update like this.

When I see a new version, I naturally expect things to be more refined and reliable, not the other way around.

I do appreciate the effort you’re putting into this project – it’s clear a lot of work goes into it. At the same time, it might be better to take a bit more time before releasing updates, test everything properly, and include a detailed changelog.

I think that would help avoid frustration, because right now some users are struggling with things not working as they should.

a few issues on V10:

- posting on instagram not working:

HTTP request returned status code 400: {error photo or video can be accepted as media type.”,type (truncated…)

- posting on pinterest is not working

Parameter ‘image url’ with the value ’/storage/app/public/files/user-1/2026/04/64851-zgkui8.jpg’ is not a valid URL format.

Your forget to add static pages to setting as menu point

/admin/settings/static-pages

Hello! I purchased the WhatsApp module in version 8, and when it changed to version 9, I waited a very long time for the adjustments to be made. Now that it has just been released, version 10 is back again without WhatsApp. I would like to know what will happen now?

Now you can use replix standalone. You can contact us to change license

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Successfully installed, but signing in is not working.

After entering details, once you click on “Log in”, it loads and returns back to the login page.

Kindly look into this

And trying to register as a user, it returns “The password field confirmation does not match.” Even when I’m absolutely sure that the passwords match by simply doing copy and paste

I ordered add-ons and my whole site crashed when I tried to install it, I opened a ticket yesterday please HELP asap. I have 2 tickets open for the same and need help.

Please waiting 1 – 2 days for support. On this time i just work alone

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hi stack post,  i would like to request for reset of my license on my stackpost, i havent been able to use the service at all , tried installing  but didnt find it working for me, now ill be installing it again, will try this once again ,but i need to get the license registration reset, its not allowing me to install it,  i tried submitting this but it keeps saying invalid code

Ludz007

Ludz007 Purchased

cant post on instagram

HTTP request returned status code 400: {error photo or video can be accepted as media type.”,type (truncated…)

Thanks for great feedback. Continue if have problems

We are checking your problem and will fix for you and release new update 1 – 2 next days

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I cant find where to edit terms and conditions, refund policy and privacy policy in new version?

We found this missing and will udpate 1 – 2 next days

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Kindly add these three pages,

Not only two as v9 has only two

VyhpWTLkVD

Thanks for the new Stackposts v10 release.

But I have a concern: Is this how we’re going to keep having new versions of Stackposts every year without maintaining/updating the past versions?

Two years ago, you release v8 that couldn’t update the previous version 7. Last year, you released v9 that couldn’t update v8. Now (this year), it’s version 10 that can’t update v9.

Is this how we’re going to keep going, without maintaining/updating previous versions to match up with php updates? (Knowing quite well that we can’t migrate our users to the new versions?).

How can we have something stable that we can keep updating?

Hey, great look for V10, but it full of issues fam.

That glass overlay keeps loading The area of focus keeps shifting Tables don’t migrate properly – issues like can’t sign up, can’t login, etc…

We need V10.1 with them patches like yesterday :D

Hey,

Thanks a lot for your feedback — really appreciate it

At the moment, V10 is running stable on our side and we haven’t seen any critical issues so far. However, we have identified a few minor things that can be improved and will continue optimizing in upcoming updates.

Regarding the issues you mentioned (loading overlay, shifting UI, login/signup, migrations), in many cases these can be related to server configuration, cache, or setup — not always directly from the script itself.

Could you please open a support ticket and include screenshots or details? We’ll check it carefully and help you fix it.

Thanks again for your support

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One more thing, I notice your IG example is still showing 1:1 ratio, is that how it will crop and post it?

Ok, no problem

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