31 comments found.
Bug Report:
All paid modules automatically deactivate them selves on v2.2.1 … while they were activated on the same version and were marked as active … after a day they deactivate on their own
apologies for reporting here… my support expired and i think its a serious issue on the system
You can create support ticket and share your details. Some customer are reporting this issue. Don’t worry about your support validity.
when trying to open a ticket using a license code with expired support you get this error :
The support period for this purchase code has expired. Please renew your support.
and you cant submit ticket without license code
thanks
Select reset purchase code option and explain your issue there.
Please kindly note i tried all sections of your support website … the reset license section says:
License Reset Temporarily Disabled
This feature is currently disabled to prevent misuse. To reset your license, please submit a support ticket with the following information:
just in case, after updating our script, your modules may appear disabled. This is expected behavior in some cases.
Please follow these steps:
Clear your application cache Activate the modules again, one by one
This will not cause any issues and should restore everything to normal.
Thanks got it
Hi team,
I’d like to suggest an improvement for the AI Agent / Knowledge Bot module.
Currently, agent training only supports text. I propose allowing training with multimedia resources such as images, audio, and video, so these can become part of the knowledge base.
The goal is not for the AI to analyze these files, but to store them as linked knowledge assets and use them in responses when relevant. For example, if a user asks about a house, the bot could reply with coherent text and attach the related images, audio, or videos for that property.
Additionally, it would be very useful to add an internal conversation indicator so the administrator/tenant can see whether the user was handled by an AI or by a human agent.
This would significantly expand use cases for sales, support, and product/catalog scenarios.
Guys, we need an internal notification in the chat to know that a user has interacted with the AI. Currently, this is not reflected anywhere. I understand that filling the chat with the history can overload the database, but we need at least an internal notification so that the tenant can know that the AI interacted with a person in the chat, as well as the option to manually stop the AI in each chat.
Please add support for Gemini AI / Vertex AI
You said that you are going to add support for flowwise.ai. When can we expect this?
Ok.
I tested the AI Assistant, uploaded the file for training data but it is not being used, instead the AI is just using a general information. Please test it
Can you please add a rule function, when a real human take over the chat (without any CTA trigger), the AI should stop responding (with restriction validation – set hour/s before the AI will reactivate to that corresponding user message). Now, it’s annoying, cause the AI will gonna response still even a real human is already replying via business whatsapp app.
hi every user will use their own openAI API and pay directly to openAi without us to handle any payment right?
correct.
Please kindly add GEMINI 3 multi modal with Function Calling if possible.
Can you please add input website URL for training data? and also, Function Calling feature?
actullay we are going to add support for flowwise ai too. https://flowiseai.com/
If you add 3rd party AI platform like flowiseai then all our clients will gonna use only thay 3rd party software for sure.. This is a very risky approach when selling SaaS to clients. Should think like the SaaS owner not a user.
Kindly check flowwise ai first, it’s completely selfhosted solution and you will have full control over your data. So you can’t say it’s third party software.
How many users or chats can the AI chatbot handle concurrently?
There is no limit. It’s relay on open ai api.
What are the limits on the knowledge base?
No limits
no limits for OpenAI usage quotas (e.g. API call limits) too?
Does the AI help to answer in the Flow Templates too?
For more information your can read our online documentation
can you use this in meta ?
i didn’t get you.
what I mean is can we use this for facebook to answer inquiries, and also can we add this to the website to answer chats ?
you can use ai give response on whatsapp. knowledge base responder and a bot integration with trigger-based flows — all within WhatsApp.
Hello, I have a few pre-purchase questions:
Payment Gateways: In the regular license description, I don’t see any information about included payment gateways. I also checked the super admin panel in your demo, and it seems that payment gateways are not visible or not included. Could you please confirm whether payment gateways are provided in the regular license? If yes, which ones?
Chatbot Flow Templates: Does the WhatsApp API platform’s super admin panel include any ready-made, pre-designed eCommerce chatbot flow templates that can be easily customized and assigned to new vendors?
Thank you. I’m looking forward to your response.
Hi Corbitaltech, I’m interested after trying WhatsMarkSaaS. I just need a few clarifications before making the payment:
- How many users or chats can the AI chatbot handle concurrently?
- If we train the AI using English documents, can it respond in other languages (e.g. Mandarin) when the user asks in that language?
- Can you guide us in setting up the OpenAI integration (API key, billing, and configuration) if I encounter any issues during the process?
- With this AI module active, will we need to submit WhatsApp message templates to Meta for approval?
- What are the limits on the knowledge base?
- Are there quotas (e.g. API call limits) for OpenAI usage inside this addon?
Can it Translate Message via AI?
No in current version. But it is already in our to-do list so definitely it will available in future version
Can I remove the footer “Replied with AI”?
yes thats possible. create support ticket our team will help you.
Hi, Can the AI assistant be stopped automatically after some configured period of last user interaction (like session expiry). Now, once the AI assistant is triggered, it always takes precedence for all messages from the user – Even it overrides the keywords which are used for other bots. A user who is interacting with AI assistant is not going to be interested to type the keyword ‘Stop’ to stop the AI assistant. Hence, once AI assistant is started for a user, none of the other bots (bot flow, message bot, template bot) are going to work for them.
if you created ticket. then wait for support team. thank you.
Helloo, will the Ai ssistant supports gtp 5 model any time soon?
yeap. in next update.
Great. Thank you. Any date? Also I have a feature suggestion. Imagine if we can feed the Ai assistant via chat conversations…
is this plugin also comes under new WhatsApp API policy?
yes this plugin follows all whatsapp cloud api policy
