335 comments found.
Hi,
This script has only a dark theme? If the lite theme is available, then how can we check that?
Hi,
it has 12 themes. Light & Dark both.
All are shown in this link: https://codecanyon8.kreativdev.com/superv/
after visiting the link, you need to click on the relevant theme which you want to check: https://prnt.sc/xx0dISdDERZJ
I purchased this script, but unfortunately it has many critical issues. The POS system is not working properly – after placing an order, it often shows a 500 Internal Server Error. Also, the SMTP/email functionality is not reliable, and there are numerous other bugs affecting the overall performance. I hope the author can provide urgent fixes or updates soon.
Hi,
the mail code should be working fine if SMTP credentials are correct or the mail server of your hosting has no issues with PHP
We used Laravel Mailer here
for the POS issue, I am sorry to know that
Without debugging code , we cannot be sure from where issue coming
its working on our end
Comment section is not for support & I am not a tech person
For any technical assistance , Please create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code, necessary screenshots/screen records (if needed) , website link, website admin panel access & cpanel access in the ticket so that support team can debug it
Our weekends:
one week 2 weekend (Thursday, Friday), another week 1 weekend (Friday)
Thank you
after payment gateway redirect not working 500 internal server error after order status admin not working 500 internal server error and more bugs can i get refund for it its full of bugs
I am sorry for that , dear
it does not always comes from script, I can see the support is already checking your ticket
Please allow some time. support staff needs to check a lot of tickets daily within office hours
in final step this message coming “we take orders from 10 am to 11:59 pm on tuesday” everytime this message coming but how the order will be processed , Even i changed the time zone as well but its not working
I am sorry to know that
Please create a support ticket , they will take care of the issues
my website stopped working its coming Sorry, you’re offline…. is this any kind of connected with your server or which type of error it is ,, it feel me tension if that come in future with working website … than i will be in huge loss
Hi,
there is no connection from our server to your website
the offline screen comes if there is a internet issue
If you face any issue , then Please create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code, necessary screenshots/screen records (if needed) , website link, website admin panel access & cpanel / ftp access in the ticket so that support team can debug it
I am not a tech person, tech team is available on supportdesk
Our weekends:
one week 2 weekend (Thursday, Friday), another week 1 weekend (Friday)
how to change footer links like gallery blogs etc
You can manage footer links here: https://prnt.sc/97Qg-5ARoZXX
how to change QR Code URL
Unfortunately, you cannot change the URL here
By mistake, I purchased the single restaurant version instead of the SaaS version. I have a question: if I start developing APIs for the mobile app using the single restaurant version, will those APIs be compatible with the SaaS version with minor modifications, or will I need to create new APIs from scratch if I later purchase the SaaS version?
Hi,
there will be differences on each API of these 2 versions but the difference should not be much.
can i get the dummy database with it?
yes, you will but you will get images of 1 theme (https://prnt.sc/2Xo55yTUk6Wy) only
Hello
Can I register several restaurants on the site and sell their product?
Hi,
its single restauration site
We have a multitenant restaurant platform (https://codecanyon.net/item/eorder-multitenant-restaurant-food-ordering-website-saas/50718143) too where each restaurant gets his own website
This script need GMP on hosting? because i see on your other script no function without GMP on shared hosting, i want buy this but i want know if function without GMP this second script.
Hi,
without GMP some functions might not work (like some payment gateways)
please update script i want buy
I will recommend you to buy based on current version
Thank you
Hello a pre-buy question,
Is it possible to use for a bakery that has custom cakes? So the customer can order a custom cake? Are we allowed to play a little with the code to make this possible?
Hi,
the source code will be provided after purchase so you can modify as you want
Thank you
You may also contact us on telegram to hire us
Telegram Username: KreativDev (https://telegram.me/KreativDev)
In that case, Please write the brief requirements in telegram in the first message
Hi, is it possible to have a multiple payment? For example Invoice global, 50, but 20 in cash and 30 in CB… thanks
Hi,
unfortunately, it’s not possible, dear
Thank you
Hi, would it be with a dev? thanks
it will be customization work
But I am not sure about this feature because we cannot hit multiple payment method API at a time
We can only hit one payment gateway API & redirect customer to the payment gateway’s page
no, the idea is (not online but for a customer onsite) to be able to have payment fractionned in different method? CB, Cash, Check, Dinersticket, ... so I know that if I have a total table at 70€, 30€ was payed in CB, 40 in cash. So when I look back at the end of day payment I will know why for the table 4 I had just 30 in CB and 40€ in cash instead of 70€ total
I got your point somewhat
If you are interested to hire us to add this one , then You may contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)
In that case, Please write these requirements again in telegram or share screenshot of this comment
Thank you
Hi, can I have a regular email addresses to contact you ? thanks
Hi, I am waiting on your feedback. I would be ready to buy both version, Superv and Eorder!
sent you a ticket for the install. white page. thanks
hi, did you receive it?
Hi,
1) Please create a support ticket here: https://kreativdev.freshdesk.com/
please share website link, website admin panel access & cpanel access so that support team can debug it
NB: Friday is weekend here
2) We provide free installation support only for cpanel based hosting (apache)
Please create a support ticket here for cpanel installation: https://kreativdev.freshdesk.com/
NB: Friday is weekend here
For other hosting installation,
it will be charged.
You may contact us on telegram for hosting other than cpanel
Telegram Username: KreativDev (https://telegram.me/KreativDev)
NB: Telegram is not for support
Thank you
hi, I still haven’t any feedback from my last email. can you help me on the install please? thanks
Sorry, no news, can you help me please? thanks
If you have created support ticket here (https://kreativdev.freshdesk.com/), then they will reply / replied already
It was weekend here
Thank you
hello, thanks for your help. It works fine. Can I have the admin in french? How?
Glad to know that. Unfortunately, its not available yet . But if you contact support, then they may show you the location of HTML codes . from the HTML, you can change the texts may be
Please ask them to show the HTML code location of Admin dashboard
Hi, thanks, did you see my emails? I have a crash https://restaurant.xxx.fr/admin/users if you delete one of the admins (try the 2 last one, test and test1), I get: 500 SERVER ERROR
https://restaurant.xxx.fr/admin/user/deleteSame if I try to place an order in the POS : https://restaurant.xxx.fr/admin/pos/placeorder
500 SERVER ERROR
Those error are the same I have if I try to change the default languages!!!
Hi, thanks for all corrections, but I sent you a message yesterday! thanks
Hi,
Glad to know support helped you,
Please let me know Where have you sent message
great great script, and great support!!! I’ve sent you an email as we have questions and a small corrections. I know that we will purchase the multivendor script later one.
Thanks for the appreciation, dear
I was sick since Friday
I will join office tomorrow
I will check all the emails tomorrow
Thank you
what technologi are you implement ? node js or what and what version ?
Hi,
its built with laravel 9.x
thank you
and how about PHP version ?
it’s PHP 8.0
is this multi vendor?
its single vendor
demo link not working
Hi,
I am sorry to know that
Its working fine here
Unfortunately, Our hosting firewall blocks some ips
we have already contacted regrading this with hosting support but its not possible to turn off the firewall
In this case, I will request you to use a VPN to check our demo
It will work
Thank you
Hello Support, i have purchased this product and now i am having a concern like the category urls, product urls are not seo friendly, Hope the dev team will soon release update with these SEO friendly URL
for example the categories: /items?category_id=12 its passing the id like this way instead of slug
Hi,
thanks for the suggestions, dear
I will note it but we cannot provide any eta / promise for any feature
If you need now, You may contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)
thank you
Hello, I would like to try this once again after 2 years since I purchased. I have a new project to do and if ever it will fit my needs I will renew my support. But the issue is the error when installing, it says “Could not connect to the database.” I saw that there is another with the same issue 5 days ago. Can you please extend your support for now, I know I have expired support but I will renew this if it will fit for my new project.
Please disregard this
THanks for the update
Please renew the support for any support , dear
we have to invest a lot of time behid support
compre hace unos meses, quiero de nuevo instalarlo y no me permite la conexión de la base de datos me sale error: The Following errors occurred: Could not connect to the database.
Hi,
this error can only occur due to missing of mysql database drivers or database credentials missmatch
Please create a support ticket here: https://kreativdev.freshdesk.com/
NB: Friday is weekend here
Thank you
