314 comments found.
Hi. I can’t find where to configure Plivio in my installation, i can see twilio and the rest but plivio. please help
Go to admin panel > voice ai > there you will find, plivo settings at bottom, once you have a key, enable the plivo engine.
Ok. Thanks
Hi. Every time I tried to upload my logo and favicon, it fails. Please how do i resolve these.
Please raise a ticket to diploy.ticksy.com however please note we are in Festival Holidays till Sunday on the occasion of Holi in India. Hope you understand, wish you great week ahead.
Quick question just to make sure, On ElevenLabs, which of these 3 category I should subscribe on -ElevenCreative -ElevenAgents -ElevenAPI In case it’s “ElevenCreative” can I start with the Starter Plan or Creator Plan is mandatory?
ElevenAPI and yes start with any plan
Just for a re-confirmation. Below is the message from your post and it says “Recommended Plan: Creator Plan” but there’s not Creator Plan in “ElevenAPI”. these are few available plan option: Flash / Turbo, Multilingual v2 / v3, Scribe v1 / v2 etc…
“Required Third-Party APIs AgentLabs uses the following external services to enable Voice AI and call functionality. Please review the details below and create your accounts accordingly.
1. ElevenLabs (AI Voice Generation) Used for: Converting chatbot replies into realistic human-like voice responses.
Recommended Plan: Creator Plan”.
they have recently changed their look & feel along with plans. Dont get confused, still start with Creator plan.
I think you need to check again elevenapi is just a section to make you understand the variety they have. Go down to elevenapi, you will find same plan.
Alright. Now I went down and saw Creator plan below Model pricing. there also it’s set per section such as “Text to Speech API, Speech to Text API, Music, Voice Isolator, Voice Changer, Sound Effects and Dubbing v1”. Whiches ones among the list should I sign for?
All these are products of the elevenlabs, which you can use within same account. Please dont get confused, create a free account and check them out.
I’m new into this and it’s be nice if you guys can add clear screenshots in your documentation about specific required products your script need. Don’t assume it’s easier for everybody like it’s for you. This is so confusing to me at this point. I just need a clear specific product name that I need to buy to make this system work PLEASE. As you can see everything I mentioned in my previous message are separate subscription and they don’t come together as a bulk unless I’m wrong. Forget about the optional ones, I just need te ones that are required.
We do understand, we are coming up with a detailed video by this week, explaining from top to bottom whole system.
Guys can you bring DODO payments integration?
We dont have a plan to add extra PG however we can do this for you as custom work, reach to our sales team
Ahh I see, is it possible for you to share or have a public link for your plug-in development documentation?
sorry not possible.
I understand let me reach out to sales team and get a quote for the same then will decide. Thanks guys.
Dear developer , Version update is a difficult task and senstive, please add update feature in admin panel
yes we are working on it. Like we have plugin installer, we are bringing app update feature as well.
Hi can we use other open source provider than Twilio & Plivo?Thank you
If you want to use other providers then you can buy the plugin SIP trunk.
Hi Team, regarding the Webhooks setup of twilio section (Voice Webhook, Status Callback, and Recording Callback), could you please clarify exactly where these URLs should be configured in the Twilio Console?
Specifically:
Should the Voice Webhook and Status Callback be set in the TwiML App settings or directly on the Phone Number configuration?
Where should the Recording Callback be configured — in Twilio Console, TwiML, or within the application code?
A quick step-by-step or pointer to the correct location would be really helpful to ensure we set this up correctly.
Thanks!
You don’t need to manually configure any webhook URLs in the Twilio Console. Our platform handles all of that automatically.
In the setup guide these steps are mentioned.
Set Up Webhooks Configure webhook URLs in Twilio Console:
Event URL Voice Webhook {APP_URL}/api/twilio/voice Status Callback {APP_URL}/api/twilio/status Recording Callback {APP_URL}/api/twilio/recording
We have setup the platform and could buy numbers and calls are happening but we dont see the analytic updates or recordings . it shows empty dashboards.
For support, we have a ticket portal, dont use comments for use as they are pre-sales query.
Go to diploy.ticksy.com & raise a ticket. Mention your issue & share PM2 logs as well.
So if I understand this very well, 1. the extended licence allows white-labelling, whereas the regular licence does notallow for that . 2. Is a VPS CPanel server okay for extended licence installation? 3. Are you able to provide enough video materials and pricing guidance for white-label?
1. yes extended license also includes free installation & branding
2. Yes VPS is required
3. We have videos & docs, we are coming up more videos as well in upcoming weeks.
Good I will go ahead and buy today
Thanks
If I have any problems installing it after purchasing it, will you install it for free?
Our support team will assist you but we dont offer free installation
Hi Team, is there any plan to integrate the internal calendar with users’ Google or Outlook calendars for appointment syncing?”
No such plans for now. We have webhook & RestAPI for this
Hello, do I need all these 3rd party services (Twilio, Plivo, ElevenLabs, OpenAI Voice API Key and OpenAI API Key) all together in order to run this system?
yes sir
to make sure we’re on the same page, you mean it’s mandatory to have a paid subscription for all these 5 systems?
Yes, you need paid account or APIs to use their services on agentlabs
please tell us the changelog of ver Version 4.1.0
It is version 5.0.0 – we have added plugin installer in the admin and few bugs reported were resolved.
Dear bro, please tell me installation and setup charges on my server, and please also give your WhatsApp number
Sir, whatsapp us to +919310797700
Inbound and outbound? supported? or just inbound? I couldn’t find outbound options and also auto campaign outbound calling auto follow ups etc?
Both incoming & outgoing calls are supported
Hello can i use regular licence for saas or must i buy extended licence
Regular is suffice.
When I buy can I install it on shared hosting or I have reseller panel with whm or I need vps hosting is mandatory or cloud hosting also work
VPS is mandatory, shared hosting doesnt support Node js apps
PRE Purchase Question: Does purchase of this product includes full source code ? OR any module code is hidden or obfuscated ?
Yes it includes 100% codes. Read the item description carefully.
in future can you add servam ai indian own startup for voice because its chepper than elevanlabs
We dont have this in our plan.
Hello,
Could you please clarify which backend technology and programming language this system is built on (e.g., PHP/Laravel, Node.js, Python, etc.)?
Additionally, if we want to make custom modifications and add new features, what type of developers would be required? For example:
Backend developer (which specific stack?)
Flutter/Android/iOS developer?
DevOps engineer for server configuration?
We are planning serious customization and would like to understand the technical stack before proceeding.
Thank you.
We have used Node JS for backend and details are mentioned on the item page.
Full Stack developer with experience can handle the code.
I was told $49 for installation fee and then I’ve been sent a payment link of $299 + 18% GST ? diploy.in/installation
While other similar script providers are providing installation for free , your installation fee is higher than the script price ?
I guess you have already discussed with whastapp team, pls dont post same query at multiple places.
