315 comments found.
I was told $49 for installation fee and then I’ve been sent a payment link of $299 + 18% GST ? diploy.in/installation
While other similar script providers are providing installation for free , your installation fee is higher than the script price ?
I guess you have already discussed with whastapp team, pls dont post same query at multiple places.
Hi, the script looks good. I was wondering—if this is set up as a SaaS, do you have any white-label video tutorials or a knowledge base that can be provided to users? This would help ensure that paid users don’t have to guess how to make it work.
We hv several videos and detailed documentation
ok soo lets say… I’m planning to purchase the Extended License to offer as a service to clients. Could you help me understand:
What do most buyers charge clients per month for this service? What are the typical monthly operating costs (API fees, usage costs, etc.) per client? Do you have any recommended pricing tiers or packages that work well?
Any guidance would be greatly appreciated before I purchase. Thanks!
Yes we can help with this. Once you buy extended license, we will offer installation & guidance for everything you are asking for.
when you adding SIP Trunk plugin and where i found that plugin?
It will be available in few days
can you provide its documents link please ?
can it created AI agents and plateform support SIP/WebRTC calls handle?
We are adding SIP support and plugin will be listed soon.
When it will be listed?
Cann I add or integrate my local number for inbound and outbound calling instead of twilio?
We are adding SIP Trunk plugin and it will be possible with that only. However make sure local number should support SIP Trunk connection
Hi, another pre-sales question: Does this platform offers inbound call handling or just outbound calling?
Example client calls the business and business voice agents acts like receptionist. Is it possible?
AgentLabs supports both incoming & outgoing calls. Yes AI Agent can act like receptionist, sales team or any with knowledge base to act like expert.
When is SIP trunk plugin coming? I can see your statement that it can do work of BYOK, can user add SIP numbers from twilio, plivo and other if we add that plugin?
SIP TRUNK plugin will support all the SIP providers which are natively compatible with elevenlabs & openAI
Okay, can we disable balance system for some users in main system if we add sip trunk plugin? As our end purpose is to on/off feature which users can use own credentials, for users using own credentials system’s own balance system would not show?
We dont have any such arrangements.
Ok i want to understand how will this exactly work or if this can serve our purpose. When will that launch?
Hi, I’m really considering to buy. Please bring an option for BYOK method for Twilio. Users should be able to use their own twilio credentials besides admin owned twilio. Admin should be able to toggle this feature on/off.
We are bringing SIP Trunk which is do the same work. Thanks
Hi, I want UAE number ai Call Agent its possible.
Unfortunately, twilio & plivo doesnt support UAE numbers however we are coming up SIP Trunk Plugin which will open up the telephone provider to custom SIP as well. That will help you.
Plugin will go live by next week for sure.
I have bought Agentlab and enjoyed using it. Would be nice if we have an option in the widget to select chat and voice via the dropdown box. I would definitely buy the plugin when available.
It is a good suggestion, will share with the team.
Excellent and thanks for considering. Looking forward to have this feature made available soon.
Is BYOK coming now? Been waiting for that.
Hi, I am realy interested in buying this product but i have a few pre-sale questions. 1- At the moment, this script support only call. So what about Chat functions? 2- is there any upcoming discount/promo on this script?
1. Yes its based on AI Voice Solution, we dont have any plans for chat for now however in future we will add chat function as well
2. No discount or sale for now.
Hello,
You mentioned that the SIP Trunk add-on has been submitted and is currently under review. Could you please let us know the average review and approval time on Envato?
Thank you.
We have no control over this, envato takes their time. Their avg time is 5 working days. We are also waiting & hopefully it will be live next week for sure.
this is for calls what about for chat assistance any plugin coming ?
It is voice based solution. We might bring chat in future.
Hello, can I use this in South Africa?
yes you can use it for any country supported by twilio or plivo or SIP Trunk (coming as plugin)
Thanks and is it possible to have a voice/accent of South African?
You can check elevenlabs for similar voice.
Is it possible to manage multiple lines and channels through a single SIP Trunk, and how many concurrent calls are supported?
For inbound calls, is there a queue or overflow mechanism? If an agent is busy, is the call queued, routed to another available agent, or handled by the AI agent as a fallback?
Finally, since the SIP Trunk add-on has not been released yet, is there an estimated release timeline?
SIP Trunk plugin is already awaiting for approval.
SIP trunk limitation will be defined by SIP provider i.e. elevenlabs & SIP trunk both. Check elevenlabs pricing for concurrency and your ISP provider as well.
No, once incoming call is not picked up, status will be updated.
Can this be installed on shared hosting? If yes how?
No it requires VPS
Hello, amazing application.
I have set everything up but when I call the number it says application error.
I have used OpenAI + Twillio combo.
it works, I made a mistake where I changed the subdomain after installation so I had to restart and deploy again.
Glad to hear. If you support, pls raise a ticket to diploy.ticksy.com
1. Current end users still can’t use it because they can’t add a phone number, right?
2. The SIP Truck plugin isn’t on sale yet, so it’s not usable at all?
3. Can’t users add their own phone number? I don’t know how to add a personal phone number for testing, please guide me.
Firstly, you need to understand the model, before making such statements.
1. We have twilio & plivo as telephone provider which means users will buy & use their numbers (admin’s account wil be used)
2. SIP Trunk plugin will be available soon and its use is to allow users to bring their own existing numbers incase they dont want new numbers, 3. Already answered above
Users referred above are those who will use your system as saas. Admin is you. Hope its clear now.
Is it possible to manage multiple lines and channels through a single SIP Trunk, and how many simultaneous concurrent calls are supported? For inbound calls, is there a queue and overflow mechanism in place, and if an agent is busy, is the call automatically placed in a queue, routed to another available agent, or handled by the AI agent as a fallback? Can SLA-based fallback scenarios be configured (for example, when a maximum waiting time is exceeded), and after a human agent ends the conversation, can the call be automatically handed back to the AI agent for closing or next actions? Additionally, the SIP Trunk add-on has not been released yet — do you have an estimated release date or timeline for its availability?
