1512 comments found.
Hi Daan,
I noticed that the site is still using the old “I’m not a robot” reCAPTCHA method. I was wondering if you could update it to the latest version (reCAPTCHA v3 or Invisible reCAPTCHA) so that it runs without the visible checkbox.
Thanks!
Hi,
Thank you for your suggestion. I’ll have a look into this.
Realistically, when do you plan to release a new version?
Hi, At the moment I can’t give you an ETA.
Hi,
Can you add an API module I want to make it possible to use my CRM with Droppy. Now i need to it all manual.
Hi,
At the moment Droppy only provides an add-on for contacting to LDAP or Azure AD. Is this something that helps? At the moment there are no other options for connecting Droppy to another external user/customer API.
Hello Proxibolt Team,
I am reaching out again to clarify the current support situation for Droppy, as the lack of feedback has become increasingly concerning.
Over the past weeks, I have submitted requests via your ticket system without receiving a response so far. In addition, I have reviewed the Droppy support board here, on Codecanyon, where the latest recent replies from your side also appear to be approximately two months old.
Given that we are preparing an active client implementation, this raises a legitimate concern on our end regarding ongoing support and responsiveness.
Before escalating this topic further, I would appreciate a clear statement from your side on the following points:
- Is Droppy currently under active support and maintenance?
- Are support tickets being processed at the moment, or is there a known backlog or pause?
I fully understand that response times can vary. However, the combination of unanswered tickets and prolonged inactivity on the Codecanyon support board makes it difficult for us to plan reliably, and at this point it has become rather frustrating.
Thank you in advance for a short clarification. I look forward to your response.
Kind regards, Max
Hi Max,
Droppy is still actively maintained (a new update was released a little over a week ago). New features are still on my list but my current focus is on stability and security.
My apologies a response to your ticket took a little longer than usual. I’m still active on Codecanyon and replying to all comments over here. Please note that most customers contact me privately through tickets so the comment section on Codecanyon is not a correct representation of the “activeness” of Droppy.
Hi Daan,
thank you very much for your clarification and for taking the time to respond. I really appreciate it.
That explanation makes perfect sense, and it’s good to hear that Droppy is actively maintained and that your current focus is on stability and security. Thanks as well for the note about Codecanyon comments versus ticket-based communication… that helps put things into perspective.
Just to clarify on my side: there was absolutely no intention to create any kind of panic or pressure. I’ve simply seen a number of other authors disappear from Codecanyon just recently, and combined with the delayed response, that made me a bit nervous in the context of an upcoming client implementation. Sorry if it came across more strongly than intended.
Thanks again for the reassurance and the update(s).
Kind regards, Max
Hi Max,
Glad to hear I was able to answer your questions! And thanks for clarifying, but don’t worry, I didn’t feel any pressure. I’m always open for some good feedback! 
You mentioned that previewing images and supported video formats is available in the latest version of Droppy. However, we have not received any notification about a new version being released, and this functionality is not available on our end.
Currently, our installation is running Droppy version 2.6.7.
Could you please clarify whether a newer version has been released and why we haven’t received an update notification?
Hi,
Image previewing has been available for over 2 years, video previewing was added at the begin of this year so if you’re running 2.6.7 you should have the feature available. Please note you need to enable “File preview” in your admin panel on the upload settings page.
I installed the script but it’s not working. With debug mode on, it reports missing database tables. The script didn’t create any tables automatically. I tried manually importing droppy.sql and updatev2.sql, but it still shows an error about the missing droppy_uploads table. Please advise how to fix this.
Hi,
I’m sorry to hear. Make sure your database connection details are properly set in your config file and that you’ve followed the installation steps on the installation page. Please clear your database and follow the documentation installation steps again.
Hope this helps!
I think you should use this code to install completely new to test before responding to blame the customer. I waited more than 1 day and only received one answer, which made me quite disappointed. I spent money to buy the product but now I have to find the null version online to get the missing sql to use it.
I’m not aware of any installation issues with the current version of Droppy. It may be that a specific step in the database setup fails. If you need help setting up then feel free to reach out at support@proxibolt.com
Hi,
Quick question: is it safe to update to PHP 8.5?
Will the script still work?
I couldn’t wait and tried it
everything’s fine so far…
Great to hear, thanks for your feedback!
Quick question
Where can I set when files in the uploads/tmp folder are deleted? Files always remain when an upload is canceled. I would like to know where to set the deletion times. Thank you.
Files that are being uploaded by users are first placed in the uploads/temp/ directory, they will stay there until the user completes uploading a files and the file completion process is finished (zipping, encrypting etc.). If a user stops their upload while uploading or leaves the website while uploading then the files are not immediately removed from the temp folder. Eventually after 12 hours the cron job will remove these files from the uploads/temp/ folder to free up space.
Now the only question is where I can adjust this value. I think 6 hours should be enough.
Sorry, I found it and opened a ticket for it. Everything else can be discussed there.
I’ve replied to your ticket.
Do you have any recent plan to add Text , ms word to PDF and preview on them?
Hi,
Thank you for your interest in Droppy!
Previewing images and supported video formats is possible with the latest version of Droppy. PDF support is something I’m looking into, the other file formats are not on my todo list for now.
Any ETA?
I’m sorry, I can’t give an eta at this time.
FEATURE REQUEST: Can you add the feature to be able to SEARCH uploads from the admin area? Search via certain parameters—example keyword from “Message” table, etc…
Sometimes, I need to look for a certain file that I uploaded but I have to skim through the uploaded list. If I have hundreds of files uploaded, it will be difficult to look for specific uploads. A search feature would be really useful.
Thanks!
Hi,
Thank you for your feedback. There are currently some filtering options using the admin panel upload list, but indeed no general searching option. I’ll look into this and see if I can implement it in a future update.
Would love to see that feature! Thanks for looking into this, if possible. You have a great script here!
Hi I do not see anywhere where we should add our S3 storage keys!
Hi,
You should add them in your settings file. Please check the documentation or http://support.proxibolt.com for all the steps.
Hi do we need to buy add on?
Hi,
Yes, both Droppy and the Droppy – S3 addon need to be purchased to have Droppy working with S3.
Hope this answers your question!
Hi Daan,
Every now and then, the message “Internet_down” appears to the right of the upload interface, but then the upload works again, yet the message remains. Is there no way to remove the message once the connection is back, or to define a time period for how long it should be displayed?
Hi Mauro,
I’m sorry to hear. Are you sure this happens on a non-modified version of Droppy. In my tests the message disappears once the upload resumes. Did you try the demo page and are you experiencing the same issue there? If so then may I know which browser and OS you’re using so I can test it myself?
Thanks!
Hi Daan,
Thanks for your reply. Would it be too much to ask if you could test it on my site? You should still know the address 
In your demo mode, I have the same problem. When I close the Wi-Fi connection, the message appears, and when I restore it, it’s still there.
Thanks
Hi Mauro,
Good point, I’ve just tried it myself on your site but for me after disconnecting and connecting the WiFi the message is shown and hidden after.
Could you let me know your browser and OS so I can try that myself?
Thanks
Liebr Dann
Thanks for your test.
Yes, that’s also the case with a MAC and Firefox, Google Chrome, Edge, and Safari. The message remains—the funny thing is that the upload continues after reconnecting to the Wi-Fi, but in the end it’s not on the server.
However, I watched your test and it seems to have worked 100%.
For me, when I disconnect and reconnect, the upload continues and the message remains, but in the end it is not on the server.
The whole thing is very strange.
Hello, How do I update from 2.6.6? I click in /admin/system at Update or Download and nothing happens. Can I just reupload the installation files? Please advise.
Hi,
I’m sorry to hear! This may happen because Droppy is either unable to contact the update API or the automatic updater is unable to unzip and/or write the files. Have you tried the manual update method? https://proxibolt.zendesk.com/hc/en-us/articles/207205125-How-do-I-update-Droppy-manually
Also, are you sure you’re using the purchase code of Droppy and not one of the Droppy add-on items?
That really worked! THANKS!!!
Hello support
I bought this long time ago and the first time I installed it got hacked so I deleted.
Can you please help me do the setup please.
I need your help.
Hi,
Please send me an email at support@proxibolt.com and include some more info about the issues you’re facing setting up Droppy.
Thanks!
Hi Dann,
There are two new MariaDB upgrades available in Plesk: 10.11 and 11.4
The current version installed is 10.3.39
with PHP 8.4.13 and nginx.
Which MariaDB should I use so that it remains compatible with DROPPY and does not cause any errors?
Hi Mauro,
I’ve been running MariaDB 11.4 since march this year and did not experience any issues with Droppy. Also 11.4 does not include any breaking changes that should impact Droppy, so it should be safe to update.
Thank you for your quick reply. I updated it in two steps and can now confirm that everything is working.
Why trying to install, this is what I get: A Database Error Occurred Unable to connect to your database server using the provided settings.
Filename: controllers/Home.php
Line Number: 10
Hi,
Please contact me at support@proxibolt.com and include some screenshots of your database.php config file with your credentials. Make sure you’ve done all the installation steps from the documentation.
Thanks!
Macedonian lng is default but i still see english maybe this is because browser is eng. so where is code to change this and be mkd always
Hi,
Does your English language option have the locales set? If so then Droppy will match the locale of your browser with the Droppy locale and override the language to English.
Also please note that a language is stored in the browser after the first visit. So changing the default language in the admin panel will not immediately take effect for existing users.
Hi, Does your English language option have the locales set? i dont understod bro
Hi,
In your language settings you have the “Locales” field for each language. This is probably set to something like “en-EN” for your English language. Please remove all values in the locales field to disable automatic language switching.
Since I purchased this script I just wanted to upload it and there is issue. Wrong connect database
Hi,
I’m sorry to hear! It seems like your database credentials are either incorrect or not entered. Did you follow all the installation steps mentioned in the documentation?
hi Daan
If I select the predefined recipient option, how can I still allow users to enter their own recipients?
Currently, this is not possible.
Hi,
At the moment you can either preset a defined list of recipients or set the form open so users can enter any email. It’s not possible to have both options enabled at this time.
Hi
Is that planned? If so, when?
Can you help me briefly or send me the appropriate file or the relevant code passage?
Thanks
Hi,
At the moment such feature is not planned. You’ll have to change the views/themes/modern/upload.php file and look for the email_to input. This will be replaced by a select dropdown once the predefined recipient is set, so you’ll have to make it possible to switch between a custom input a the predefined dropdown list.
Hope this helps!
How do you disable in the mobile version the ability to pull down refresh in the mobile browser?
Hi,
Pulling down to refresh is something managed by the browser of the phone, such action can’t be prevented.
