3972 comments found.
I was wondering if YouTube video supports on your roadmap to-do list? If not, I’m requesting and hoping you have YouTube video support soon. Thanks. One of the great scripts to buy.
Hi there,
Thanks for the feedback & kind words, really appreciate it.
As for YouTube embeds, this is an existing ticket in our internal board, but it always ended up being postponed (even though internally, the code base already has some level of support for embeds).
I moved this ticket higher in priority. I will try to have it included in the next update or so.
Thanks again, and as always, if you have any questions/issues, do let us know!
How does a content creator requeires a withdrawal? Does he has to require every single transaction and receive on small transfers or may withdrawal the entire balance? How does it´s show to Admin? Me as the Admin will receive a request of entire balance? Previously i asked about why not the Requiremente Payment and Withdrawal page on Admin side does not show the entire balance of the creator but only the single transactions.
What i am tryong to ask when a creator requires a withdrawal how it´s shown to admin? It appears o Payment Requests page ok? I want to understand the entire journey since the user clicked on S,bscription, pay the creator and receive their money by the side of the Admin. It deserves a video tutorial.
Sorry but are so many question. So when Subscriber uses Paypal for example to subscribe a creator , it´s automatically released do him? But The creator will just withdrawal after my Admin approval ok? When a transaction is Aproved or Declined it means it´s done by the Payment provider right?
Hi there,
All the money goes into the account of your payment provider. Users are getting their money as a local wallet balance (-taxes), which they can then request a withdrawal.
Thanks.
You mean taxes the site comission?
Hello, Hello,
I uploaded an MP3 file to use as a sound for Stories.The file uploads correctly and is saved in the database, but it does not appear when creating or viewing stories.
Is audio officially supported for Stories, or is there any additional configuration required?
Thank you, Diego
Hi there,
The thing you must pay attention to is the way you create attachments for the sounds. EG:
- It need the MP3
- It also needs a cover image (png/jpg).
You can check the demo examples to better understand. EG: https://justfans.qdev.tech/admin/sounds/6/attachments
Creating them like this will appear in the search box.
Thanks, and let me know how it goes.
Hey
Wanted to share my suggestions for next coming updates
My suggestions
1. Comments, if someone comments on a post it tells you how many comments are on that (can see it when you scroll)
2. Offers Free Trials and can be set by xx days
3. When someone subscribes it sends an automated message with maybe a welcome photo or video
4. If a person follows / subscribes and they don’t Next month but still following my profile and I do a post and click notify that person gets an email that I’ve uploaded content.
Can we make this optional in the next update? Personally, I want this turned off so only my subscribers get the email
Hi there,
1. We do plan other comments area-related improvements; this could be one of them, made a note on it.
2. This has been something on our backlog for some time, this is something we’d like to add with upcoming updates.
3. This is something we’d like to add as part of a bigger, messenger-related/targeting update. Definitely on our radar.
4. Made a note on this one; this could work, but I will have to look more into it.
Will let you know when we have any news on any of these.
Thanks for the feedback!
Thank you
Subject: Issue: Missing public/storage Symlink – Images Not Loading
Body: Hello JustFans Support Team,
I am using the JustFans Premium Content Creators SaaS Platform and encountering the following warning on my website:
“The public/storage symlink is missing. This may cause images or files to be inaccessible.”
I understand this is related to Laravel’s storage link. I would like your guidance on the proper way to fix this issue on my hosting environment to ensure all images and uploaded files are accessible.
Here are my setup details:
Domain: [https://starfansy.com/public]
Laravel version: 9.3.1
Hosting: [ Hostinger ]
Could you please provide step-by-step instructions or support to fix this?
Hi there,
If you’re still having issues with the symlink, you have to set it up per hostinger instructions over here at @ https://www.hostinger.com/support/1583694-how-to-create-a-symlink-at-hostinger/
EG:
- Connect via SSH (enable in hPanel first).
- Go to your project root, eg: cd ~/public_html
- Run this command. EG ln -s storage/app/public public/storage
If you need help, please send me a DM @ https://codecanyon.net/user/ic0de#contact, and I’ll give you a hand with this one.
Thanks & let me know.
Later update: I’ve just noticed on a different client’s site that, on Hostinger VPS, symlinks worked out of the box, but maybe it’s a matter of the hosting packages.
Subject: Request to Create Storage Folder and Verify Password for Hosting Panel
Dear Support Team,
I followed your instructions to access root via SSH, but even after entering the password, it did not get accepted. I tried all the steps you mentioned, but it still didn’t work. Kindly enter the password yourself and create the storage folder; once done, I will upload it into the safe folder from my end.
Domain: [https://starfansy.com/public] Thank you, Thendral Kumar
Replied to your DM. Thanks!
About 8 months ago people started to talk abou OpenPIX and nothing has changed till today. How long will it take to be implemented?
Hi there,
Unfortunately, we do not work around a public release schedule or roadmap.
We usually release updates as often as possible, when enough new features and fixes have been bundled up and tested. We might push a minor release sooner if there are any urgent fixes.
Thanks.
Hello, after trying even if your development is perfect it does not suit me for reasons out of additional costs and law of Europe too complex. To this extent could you give me the refund of my purchase. I apologize, and I hope you would be in the same alignment of my perception
Warmly
Hi there,
We can not offer on-demand refunds; you need to contact Envato support for further help on this matter. However, if the software has been downloaded and installed, it might be more difficult.
Thanks, and let us know.
Thank you, I send memo to envato for 02/13/2026, Icode, check the file there is a malfunction on the admin redirection, not accessible redirection login cordially
Hi there,
I am not sure what you mean by the admin panel redirection malfunction.
There is no public link for the admin panel in the public interface, on purpose, for security reasons.
Thanks.
f everything went fine, you can access the Admin panel at http://your-domain.com/admin. The initial admin credentials were set during installation/user creation.
icOde, page admin : An internal error occurred Sorry, something happened on our side. Please try again or contact us if the error persists.
Go home »
Well, at the end of the 5th installation problems solved
Hi there,
If you receive any errors during setup, feel free to send us a DM with your storage/logs/laravel.log file or a screenshot/details @ this contact form https://codecanyon.net/user/ic0de#contact.
Thanks, and let us know.
hi sir pls i need youtube link : Fix it
Warning!
The public/storage symlink is missing. This may cause images or files to be inaccessible.
Fix it
Hi there,
Regarding the symlink issue – does it go away if you click on the “Fix it” button on the admin side?
If not, it might mean your hosting account does not allow symlinks, and you have a couple of options:
- Contact the hosting provider, and see if they can enable symlinks
- Set up a remote storage driver (S3/Wasabi) and symlinks shouldn’t be required at all
- Use a different hosting alternative if symlinks can’t be enabled at all
You could even try to create the symlink using a manual method, like creating this symlink.php file in the public directory and running it:
https://pastebin.com/1sKriwZiIf symlinks are supported, you should be able to see the success message; if not, an error or no output.
Thanks & let us know.
A Golden tip:
How can i as the Admin see at the Admin Page>Withdrawal and Admin>Payment Request to see all the creator transactions sum of the week or month, instead of one by one. It should be easier to pay. I think the Withdrawal and Payment Request page should display the same Summary and Amount column at the bottom of the Subscriptions Page.
For example: I filtered Jeane transaction only and her has more than a thousando transactions. WIll i sum one by one? It´stoo much netter to pay all at once
Hi there,
I understand, this actually makes sense.
I made a note and will most likely have it included in the next update.
Thanks!
Oh Thank You. I think this is a Zero Priority Task, an local expression, same as ASAP.
A simple update maybe.
https://www.imagebam.com/view/ME1AKOQSIt´s so much better instead of download the CSV file
Greetings, great dev, I admire your coding, I have a question, is the demo the regular or extended license?
Hi there,
First of all, thanks for the kind words. Really appreciate it!
The demo instance is actually running a custom branch, and we disabled some actions, either globally or for the demo account, to prevent abuse.
But, overall, code-wise, there are almost no changes between the versions. EG: You could give the regular instance a try, and once you start earning money with your instance, you could then upgrade to an extended license to be fully compliant with Envato’s licensing terms.
Thanks, and do let me know if you have any other questions!
En la programación de post no se entiende cuando uno aplica programar post, presione salvar pero se publico inmediatamente. Es un detalle, ya que no asegura “Tu publicación esta programada”
Hi there,
To be honest, I think this is expected behaviour. EG: You select a future release date, and you will be able to see the post under your profile, but only you, and not your followers, meaning that you can manage the post (delete/edit) during this time.
Not sure if that’s what you mean, but do let me know.
Thanks!
Correcto, pero estoy viendo que cuando coloco la fecha de publicacion, se publica inmediato, no existe etiqueta al menos para saber si mi publicación esta programada para 2 hrs mas, algo asi.
Hi there,
I tried to reproduce this one but I was unable to.
When creating a scheduled post:
1. The post is hidden for followers/subscribers (until the date is reached) 2. The post is only becoming visible once that date is reached 3. The post is available for the creator, when previewing his own profile
Thanks, and let us know.
The logo is still missing (shorten the search field + logo in the menu).
Highlights are cool, but why can’t I pin on Rachel’s account (it says Stories are protected from pinning). Is it possible to open highlights with different names, several different ones on profile?
Hi there,
The logo is still missing (shorten the search field + logo in the menu).
Not sure exactly what you mean (regarding the search field), but regarding logo usage in-app, this is something we’ve got before, and we’ll be looking into the possibility of showing the logo instead of the user avatar (though that kind of serves its own purpose as well, so maybe an admin option is more fit)
Highlights are cool, but why can’t I pin on Rachel’s account (it says Stories are protected from pinning). Is it possible to open highlights with different names, several different ones on a profile?
Generally speaking, the demo instance and that demo account has some disabled features; trying to not have them abused, but you should be able to do that under a different account.
Thanks & let me know.
Ok. What I meant was that space for the platform logo can be saved by shortening the search bar on phones (it unnecessarily takes up the entire width of the phone).
Even just a Magnifying glass would be enough, and when you click it, a search window will pop up.
Plus, the logo is in the drop-down menu at the top. At this time, the logo is only visible before logging in. Logo instead of user avatar? I’m not convinced 
Hi again,
Ah, I see what you’re saying now; this makes sense now.
I’ve added this note to an internal ticket. I’ll play with it for a bit and will try to improve this aspect with the next update.
Thanks for the feedback!
Ok As always, I support you and look forward to your good work.
Hello dear Ic0de team i think buy but my waiting new modern landing page and design improvements. Thanks Regards
Thanks for your feedback!
Hello,
I’m using the JustFans – Premium Content Creators SaaS Platform and I’m trying to translate the homepage text into Traditional Chinese (zh-TW).
Here is my current setup:
Locale is correctly set to zh-TW
Translation files are located in the root /lang directory
lang/zh-TW.json contains entries like: “Make more money”: “賺更多錢”
On the homepage Blade file, the text is written as: {{ __(‘Make more money’) }}
However, the homepage still displays the English text, even after clearing cache (php artisan optimize:clear).
I’ve verified that:
The correct Blade file is being loaded
The translation works on other pages
This specific homepage text seems not to be affected by the Laravel translation system
So I’m wondering:
Is the homepage text overridden by JavaScript (e.g. public/js/pages/home.js)?
Or does the homepage use a different translation mechanism than standard Laravel __() / JSON translations?
Could you please advise the correct way to translate homepage strings?
Thank you very much for your help.
Best regards,
Hi there,
No, all translations should be treated the same. Overall, judging by your comment, you did everything right.
If possible, please send me a DM @ https://codecanyon.net/user/ic0de#contact with either your site link or maybe your translation file so we can try and reproduce it as well.
Thanks, and let me know.
Thank you for this update; the JustFans project becomes even more professional with each update thanks to your work.
Hi there,
Thanks a bunch for the kind words. I really appreciate it.
And yes, as previously mentioned, we do aim at offering a better product with each update, so stay tuned, many more things to come.
Thanks!
Do you provide an API? There is a mobile app？
Hi there,
Unfortunately, no, there is no API or native apps.
To be honest, we really want to offer the best experience as a web platform, more than anything, so mobile apps have never been a priority. This could change, but I don’t have any ETA on it.
In the meantime, you could check the PWA apps, which are basically the same as a basic webview, which most of the apps are using.
Thanks, and let us know if you have any other questions.
Why don’t you make a menu on your phone so that a logged-in person can easily explore profiles?
Hi there,
Yes, it would look like the explore link is missing on mobile, both from the bottom nav and the expandable one.
Created an internal note and will have this fixed in the next version.
Thanks!
After expanding the video to full screen, when I return to the video on the feed, I do not return to the same place on the feed, but a few posts lower and I have to scroll up to go back. This is about horizontal video.
Hi there,
At a glance, I was not able to reproduce this one, if possible send me more info on this one, like steps on how to reproduce, like which actual page (feed/profile), what kind of device (mobile or desktop), and I can check this out.
Thanks & let me know.
And it’s actually working fine today . I don’t know what happened. If it happens again, I’ll try recording it. What about adding vertical, horizontal, and square videos in one post so it doesn’t cut off? What about darkening or completely reddening the background in lightboxes? That’s quick and easy for you.
Sure thing, do let me know if you are able to reproduce/record this one.
What about adding vertical, horizontal, and square videos in one post so it doesn’t cut off?
Yes, I do have your older report on this aspect still saved in our ticket board; I know I postponed this one quite a bit, but as you might have noticed, we’ve put our dev resources into some new features.
Will definitely check this one next.
What about darkening or completely reddening the background in lightboxes? That’s quick and easy for you.
That’s also something on our radar, will check it out next.
Thanks for the feedback!
Ok, we are eagerly awaiting the corrections reported earlier and the new features you are preparing AS ALWAYS, WE SUPPORT YOU.
Hi there,
Yup, for these ones, I kind of postponed them as I wanted to proceed with a larger-scope, media/feed-related update, but these recent updates turned out to be quite big in their own sense.
Either way, will keep you posted on this one.
As always, thanks for the feedback!
Hello
Is there going to be anymore payment platforms added ?
I’m struggling here. I live in Australia and my site is classified as high risk.
So it’s either I can’t get accepted or I have to pay $500USD per month for a company who will approve me. Unless I do offline payments and since some of my subscribers are overseas it’s harder.
Any advice would be much appreciated.
Hi there,
Generally speaking, we do want to add more payment providers over time, with a slight focus on providers targeting specific regions, which we don’t already.
As for high-risk payment providers, if you really want to run a legit and offer a high-risk payment provider, there might be no way to get rid of that 500/y creditcard fee (it’s 500 for Visa and another 500 for mastercard afaik).
At the moment, for this scope, we’ve got CCBill and Verotel, which are both great services for this purpose, but yes, getting things started (like even getting accepted) might be harder than for a regular provider.
The other option you could try is indeed offline payments or crypto. Alternatively, based on the content type, domain, compliance settings, and advertising, you might even be able to use PP/Stripe for it, at least for a while (EG: If you don’t allow public content, only use wallet balance, etc).
Now, we have a gigantic list of possible upcoming payment providers, if you have anything in mind, let me know, and I’ll add it to our list/move it higher in priority (but can’t give you any ETAs on it atm).
Thanks, and do let me know if you have any other questions.
Thanks for your reply
1. I don’t mind paying their yearly price the ones that would approve me said $500+ Per Month
2. CCBill – I have to be located in the US, Canada, EU or UK. 3. Verotel – European Economic Area (EEA)
So as you can see that isn’t useful for me.
I can probably just get the customers to use PayPal to top up their wallet for now. Do you know where I can edit the cart page? So I can add text saying purchases need to top up their wallet first
Hi there,
I understand, at a glance, neither CCBill nor Verotel doesn’t explicitly mentions that you can register a merchant account within Australia.
Was actually under the impression that Australia is treated the same as the US/EU/Canada for these.
1. That doesn’t sound legit, afaik, all high-risk payment providers might charge the visa & Mastercard fee, but as mentioned, that should only be 500/yr per card provider, definitely not monthly.
2. Yes, it seems like they don’t mention this exactly, but if you already tried to apply, then this makes sense.
For PP deposits, I think you could try to edit this language string within lang/en.json: “After clicking the button, you’ll be taken to a secure payment page and then redirected back to the website once payment is complete.” ; which is placed right under the local wallet balance option on the checkout dialog.
I think in upcoming versions, I’ll have that label as editable from the admin.
As for high-risk payment providers that also accept Australian merchants, if you have any suggestions we could look into, let me know and we’ll look into it.
Thanks, and let me know!
Thanks did that. By the way, I keep forgetting to report this
When someone comments on my posts it doesn’t alert / tell me if someone comment. It only tells me if someone likes it.
And yes I do have it ticked in the settings
Hi there,
I’ve tried this on my end as well, but wasn’t able to reproduce it.
EG: If I comment on a post from another account, while having the notifications enabled from https://justfans.qdev.tech/my/settings/notifications, I do receive the on-site/email notification.
PS: Regarding Australia-based payment providers, one other thing you could do, but again, adds some costs, would be to register a company in an offshore-friendly state, EG, Delaware for the US or Malta/Cyprus for the EU, but those might cost 500/1k to register, as far as I remember.
Thanks, and let me know.
Hello
Script installed and almost all functions tested. I can’t turn on LIVE at all. For some reason the microphone and camera settings don’t appear. So all the viewer sees is a black image.
The hosting provider reported that all your requirements were met.
PUSHR connected and responded.
The LARAVEL log doesn’t report anything.
Please explain to me what and where to do it.
Hi there,
At a glance, haven’t seen that before and am not sure what might cause it, but most likely it’s happening within the client-side code/client-side device (cam/mic).
Feel free to send me a DM with more info, like the device on which this is happening (mobile/desktop, os, browser), so we can try to reproduce it as well.
The LARAVEL log file won’t contain anything, but you might be able to capture a client-side error by reproducing this and having the developer console opened in the browser (inspect element > console).
Thanks, and let me know.
I created a user in the admin group. Where do I send the login details?
Tested on multiple different devices.
Hi there,
Feel free to send us a DM with the credentials @ https://codecanyon.net/user/ic0de#contact, and we’ll have a look as well.
Thanks!
Sent by email
Hi there,
Seems like your websockets settings were missing, sent you more details over email.
I’ve set up a demo key on your end (you should replace it and use a fresh pusher acc); all working now.
Thanks & let us know.
