601 comments found.
We are currently experiencing an issue in our LMSZAI LMS platform regarding course renewal and course listing. Whenever a student’s course expires and the same course is renewed, the system adds the same course again instead of updating the existing enrollment. As a result, the same course appears multiple times for the same student.
This problem occurs in both the web platform and the mobile application. After several renewals, students can see the same course repeated many times in their dashboard, which creates confusion and makes the course list messy.
We would like your guidance on the following points:
How can we prevent the duplication of courses when a student renews the same course?
Is it possible for the system to extend the existing enrollment instead of creating a new one?
If duplication cannot be avoided, can expired courses be automatically hidden from the student dashboard?
Is there any setting or configuration available to manage course renewal without creating duplicate entries?
Kindly suggest the proper solution or the recommended method to handle course renewals without duplicating courses.
Ticket : #LMS002453
Hi,
I am contacting you regarding your script. Could you please confirm whether it supports the SCORM format (SCORM 1.2 or SCORM 2004) for integrating e-learning content? If so, could you also specify which SCORM features are supported (progress tracking, score reporting, completion status, etc.)? Thank you in advance for your reply.
Best regards,
Hi, my client has provided me code for your system and i have both key and his email as well but when i am trying to install it it just reload configuration page without any error just show red column that shows error
For quick support, please create a ticket: https://ticket.zainikthemes.com/
Please help. Razor pay integration is not working in LMS.
Create a ticket: https://ticket.zainikthemes.com/
Hello, I want to know how can I change this menu https://prnt.sc/buC_lgcOIADE ....the docs is not clear enough. I can only change the nav inside the Pages. please help
For quick support, please create a ticket: https://ticket.zainikthemes.com/
Why We do not have the ability to add courses through super admin account?
In LMSZai, the Super Admin account is designed strictly for platform-level management rather than content creation, where organizations and instructors operate independently; therefore, courses belong to specific organizations or instructors and can only be created by their respective organization admins or instructors, while the Super Admin focuses on system configuration, subscription management, feature control, security, and overall platform operations to ensure proper data separation, privacy, and scalable platform management.
What is SaaS concept? what does it do and what does it mean? why should I enable it on my platform?
SaaS (Software as a Service) enables LMSZai to operate as a multi-organization LMS platform where multiple organizations and instructors can independently register and manage their own users and courses, while the Super Admin centrally controls plans, features, and system settings, allowing you to scale your platform, host unlimited organizations and instructors, generate recurring subscription revenue, automate onboarding, and transform LMSZai into a complete business-driven learning management ecosystem.
what is the different if I disable SaaS Mode? I didn’t notice anything changed, the organization and instructors still can register and publish courses. Could you please clarify more?
Please add job page so the admin (or hr) can post job on the system
We offer a paid customization service.
If you need this script on your demand, then you can take our customization service.
WhatsApp: +8801952973806
Hello author, I hope you are doing well. Unable to create gmeet live class while integrated gmeet successfully Would you like to help me in this issue?.
Created many support tickets from last 5 days, please reply any of one, so that I could create my first live class. Unable to understand why you are not supporting for me. Should I raise request for refund?
Within a month you are doing such things…Its very bad experience for me.
What is your ticket number?
Ticket submitted..but not getting any mail of ticket number. Are you not getting my request? Please confirm. FTP already has been shared with your team. kindly resolve this.
Log in to your account or create an account on Ticket and create ticket, we do not see any ticket of your user
1. ticket created successfully recently and not received any email. 2. account already created but unable to login and reset password.
We already replayed this issue on sevarel ticket
not getting a single reply on my e-mail except Whatsapp that is folllowing:
1. The script is ok many user are using
(I think, they are not using the script but facing issues and got denied to support from your side and just repenting that why bought this theme)2. We already replied many times,
( That means there is a limit for reply after that you will not reply for any issue..)
All credentials submitted and even database created… still error in google meet (Kindly fix)
Still Waiting for Any Update/resolution…
Error when clilck on sign Up: Email already has taken
Error when click on forgot password : Please enable and configure Email settings
Log in to the ticket account and check the reply on the ticket, sometimes the email is not delivered. This issue is not related with script, you need to configure your Meet account perfectly
unable to login,,,said previously…issue in the script..not fetching data correctly.. kindly check and resolve.
if authorization done successfully in instructor dashboard then why error comes when creating live class for a specific program.
ticket raised again from new ID : LMS002388
PHP 8.1 will reach its official end-of-life (EOL) on December 31, 2025. Would you update this? if yes, then please share the estimated time. I am planning to purchase an extended license.
Unable to reset admin password…tried two times but failed..kindly help
Create a Ticket: https://ticket.zainikthemes.com/
.
Horrible platform, I had a terrible experience.
Could you please share what specific issues you faced?
Please reply #LMS002300
hello i need link apk app demo to check it i cant find it because I want check screenshot and screenrecord because it’s must be disable those
What is course rules and benefits used for ?
hello
Create a ticket: https://ticket.zainikthemes.com/
I need help
I am interested in purchasing the theme
I like to know – do i need to buy any other plugins to make it SAAS or is it builtin
I want to buy the regular licence – will i get the SAAS version
Please guide
I like to know want is the difference between the regular and extended licence
just installed the app, it’s up and running, but didn’t get the super admin credentials, where can i find it ? is there a default one ?
also how can i change the theme ?
Please, create ticket: https://ticket.zainikthemes.com/
I did. Thank you
the worst mistake i made was to buy this your script. How on earth would you expect me to pay for customisation for the email notification template that should be a basic part of a functional script? You even put your credit on a paid script and you expect further payment. Worst script ever bought. Demn!
Its very natural, you have to pay for the customization.
Its really impossible to sale this kinds of big software at only $49 and also offer free customization.
If you can’t afford the customization and if you can’t use this then ask refund. I will approve it.
Thanks
We discovvered that these email notification templates are not functioning and the others are not available in the scripts. I have replied to the ticket.
Wallet Recharge Pending for review (Admin): No email notification delivered.
Wallet Recharge Pending for review (Student): no template for this.
Wallet Recharge Completed (Admin). No email notification delivered.
Wallet Recharge Completed (User). No email notification delivered.
Ticket Created (Student): no template for this. Ticket Replied (Student): no template for this.
Ticket Created (Admin): no template for this.
Ticket Replied (Admin): no template for this.
New Student Registered (Admin): no template for this. Instructor Submitted (Admin): no template for this. Instructor Approved (Instructor): no template for this. Instructor Rejected (Instructor): no template for this. Course submitted (Admin): no template for this. Course Approved (Instructor): no template for this.
QUESTION: My site has 1 super admin and two admins. Which account receives the admin email notifications?
Check on ticket replay
What’s the function for Instructor Request in Instructor Panel?
Could you please clarify what you mean by function or clarify more about this issue
Just don’t understand or can’t find more information about the purpose of the feature or how it works in the documentation; it’s just mentioned. Instructor Request is a link in the left menu of the Instructor Dashboard when you log in as an instructor.
Hello..
Before Purchase I want to clarify the following:
1- Sidebar Manager where ??
2- In All Courses edit not available .. and export Courses not available where ??
3- In category or subcategory Section enable / disable where ??
4- In student section >> Import Student by xls or csv where ??
5- quiz section that must contain ( Question Group – Question Bank – Question Import – Add Question – Add quiz – Quiz Setup – Quiz Report – Quizzes Export ) where???
6- In Device Control section ( What happens if a student logs out of their account? Can others log in with the same account or will they be blocked from logging in?) ???
waiting for your replay..
Regards,,
1- Sidebar Manager where ?? ans: not available
2- In All Courses edit not available .. and export Courses not available where ?? ans: course edit is available, export not available
3- In category or subcategory Section enable / disable where ?? ans: not available
4- In student section >> Import Student by xls or csv where ?? ans: not available
5- quiz section that must contain ( Question Group – Question Bank – Question Import – Add Question – Add quiz – Quiz Setup – Quiz Report – Quizzes Export ) where??? ans: not available
6- In Device Control section ( What happens if a student logs out of their account? Can others log in with the same account or will they be blocked from logging in?) ??? ans: yes
We offer a paid customization service.
If you need this script on your demand, then you can take our customization service.
WhatsApp: +8801952973806
This item was featured on CodeCanyon
Elite Author
Contact the Envato Market Help Team
