The newest update has error: when user loged in, its photo and user details + orders are not showing, there is only “blank” fileds, screens and general user icon. Please repair it.

Hi, it needs update for Google: 1) Build your app with support for 16 KB devices 2) We found that the app is not compliant with how the READ_MEDIA_IMAGES/READ_MEDIA_VIDEO permission is allowed to be used. Thanks for info and update soon please.

Hi, the app will have our company name or will it show your company name in app store?

I have some doubts, 1. if i m using edumall theme and lms system , can i connect my site to this app 2. the is complete running app , how the backend works means admin part

App needs an update to google play billing library at least 7.0.0. (better 8.0.0) Please let me know which row of code do i need to change. So far my tries did not work. Thanks

I requested the service for upload mobile apps in November, it is January now. Every email I sent you response that you will work next week. Please I need you to start my work urgently, I already paid for the service and I didn’t get any progress at all.

Hi, do you have a web version of EDUMA ? For people who want to use computer browser. For instructors to download their courses and lessons. Regards,

Hi ThimPress Team,

I Purchased the React Native Mobile Apps and I am having trouble running or building them for release. My support for the apps is still valid because I just bought them last week. However, my Eduma Theme support has expired because I bought it a while ago. I thought I could get support from your team for the app because it says so on the product sale page on codecanyon but to my surprise, it is not listed on the list of products we can create tickets for. My question then is, HOW do we get the support that is valid for 6 months without a means to get the support on your support platform?

Even the user forums for this particular product (Mobile Apps) has been disabled now (last posts are over a year ago) and we can’t read the old posts because they are marked as private.

I sent you an email requesting for assistance with the app build and deployment process but its been 3 days now, and no response.

So I decided seek help here. The following are the challenges I am facing;

1. The latest versions of the react native apps don’t run when one follows your provided setup documentation. It has a few outdated dependancies that keep giving problems.

2. Your documentation for the app is very poor, how can you write so little for such a complex set of tasks? There is no FAQ on the documentation and nothing to guide users on what to do if they encounter even at least the common errors. Even with some level of developer skills it is a huge headache just to get the apps to run. Even just the order is mixed up. How do you start building and deploying a release bundle before setting up firebase and incorporating the google-services.json file? only to be told while building that the file is missing. I think a simple 8 minutes video tutorial and replace your entire documentation site, and prove to be more helpful.

3. Following your instructions on app name change also results in a problem because the build gradle will tell you that there is a mismatch in the app package names.

4. Its almost like you prefer to just do the app deployment yourselves I guess, you should probably just say it outright. Or better yet, re-price the product to include set up fees so that we know what we are getting upfront. But if even inquiring about this takes a few days for response to come through, one may wonder what your game plan truly is.

The EDUMA theme is a masterpiece, I was hoping the apps would have even just half the excellence in the theme.

Please help me resolve these issues urgently.

You can create and send push notifications to users by going to your WordPress admin dashboard > LearnPress > Notifications > Add New. It says but there is no Notifications field even though I made all the updates. Even though Notifications has just been added, I cannot get support because my 6-month support period has expired.

Hi,

Could we have an estimated timeline for the off-line functionnality release?

Thanks in advance

Hi, Google Play says that Apps must target Android 14 (API level 34) or higher for updates starting August 31 2024, will there by an update or if something easy can be modified inside code? Your latest version is targeting Android 13 (API level 33).

Hi,

I am trying to access the quiz functionality through Postman but it fails with the error “Signature Verification Failed”. Error Code 403.

We are using “JWT Authentication for WP REST API” plugin with Learnpress installed on our wordpress installation. (https://wordpress.org/plugins/jwt-authentication-for-wp-rest-api/)

Can you please advise how we can fix this problem. It seems to work fine in the Eduma app.

Hi, i have version 2.0.0 but google play says Google Play Billing Library has to be updated. I cant see any reference to this library in app code, please give me instructions if i need to update to 2.0.1

This is pre sale question Hello is there an option to disable the screen record or a captured option to prevent downloading video from the app

I am the buyer of the theme for the website. Is it possible to purchase this application and link it to my website https://www.aact-web.com?

Is the finishing done through your team and what is the procedure, please?

Do you have any services to help synchronize and publish the app?

Hi

Is the complete source code for react native included? We want to build our own app with a different feature set and UI and use your code as a reference.

I noticed that offline mode has been upcoming for about more than year already. When will this be released? any updates

I have already purchased the React version of the app which is updated last on Nov 2023. Now you have released the flutter version in March 2024. So you have released the latest version in flutter. Will all update be available in react version in future? Can existing react version purchaser can download the updated flutter version???

hola, me podrían dar información sobre cómo puedo desplegar la aplicación o que conocimientos necesito para hacerla funcionar una vez descargada, por favor