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Discussion on Directories Pro - Directory plugin for WordPress

Discussion on Directories Pro - Directory plugin for WordPress

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onokazu supports this item

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3493 comments found.

About duplicating single listings in a directory. Is there any known way to do this? Tried wie post duplicate plugins, but most of the details will not be copied.

Is there a working solution to get this done? WooCommerce have this option to copy single products – just because it is saving a lof of time.

It has been more than 7 years that we have been waiting for true repeater fields.

During all this time, the answer has always been the same: “this feature is planned for a later version”. After so many years, this no longer sounds realistic.

So the honest question is: Is this feature actually going to be developed at some point, or should users assume it will never happen and look for alternative solutions?

Clear communication on this would be much appreciated.

Hello,

Thank you for your response. I currently do not have a valid support package, but I am interested in purchasing one. Could you please provide more information about what has been developed and what features are included in the new version? This would help me decide if the support package is worth purchasing.

Thank you.

Please contact support for details.

I did.

Pre-sale question: In your demo with the Features area for a listing, the icons are either red or green designating whether the location has the feature or not. Can that area just show the features the listing has rather than also showing the ones it does not? Similar to how the related listings below it only show the features those locations have.

Hello,

Thank you for your interest in Directories Pro.

> Can that area just show the features the listing has rather than also showing the ones it does not?

Yes, there is an option for that.

What is the essence of paying for support if it’s going to take weeks to respond to a support ticket that are critical? Or is it that you have thousands of support tickets, which is why it is taking you more than 5 days to respond to support tickets that have serious issues?

To say that I am frustrated is an understatement. I sent you a detailed support ticket that caused a fatal error and has left my website unreachable before you came here to respond to comments, thinking I would get a response, but it has been 5 days after that, and there is no response from you.

I’m literally at a standstill waiting for your response. My AdSense application got disapproved because my site has a fatal error when you visit it.

Imagine that I have paying customers, and my site experiences a fatal error caused by your plugin, is this what I have to go through to get paid support?

You have sold so many copies of this plugin, and people are trying to build their businesses on your plugin. Can you improve on your support, or is it that you don’t give a damn about whatever happens to the buyers after the sale?

Well, I have already put in a lot of time into building and setting up my website with your plugin, so I guess I should still be patient until whenever you feel like responding to my ticket, since that is the only option I have at the moment.

Hello,

Thank you for using Directories Pro.

We’ve replied to your support request e-mail. You didn’t include the actual error message you’re seeing for that file, so please paste the error message and reply to the mail. As for the support delay, I’ve had some family issues that needed to be resolved since the New Year. We’re sorry about that.

Hi again,

Thank you for your response.

I understand things happen that are outside our control. It would have been nice to send an email to that effect. No one will crucify you for attending to family issues.

I hope you have been able to sort out your family issues.

Please, stay in touch.

Thanks

Hello. Is there any known issue with Polylang? I noticed that when I activate Polylang all my pages that contain Directories Pro are redirected to Home.

Hello,

Thank you for using Directories Pro.

We are not currently aware of any known serious issues with Polylang.

Directories Pro no longer works and causes a fatal error on our site. I have reached out for support but received no response. Below is the fatal error caused by the plugin: Fatal error: Declaration of SabaiApps\Directories\Component\Claiming\FieldType\StatusFieldType::fieldTypeSchema() must be compatible with SabaiApps\Directories\Component\Field\Type\AbstractType::fieldTypeSchema($type, $name, array $settings) in /var/www/vsiwp/wp-content/plugins/directories-pro/lib/components/Claiming/FieldType/StatusFieldType.php on line 30

Hello,

Thank you for using Directories Pro.

We’ve replied to the same question that we received through support. Please ensure that all plugins are running the same version.

Hi! will saved searches notifications be in the next update?

Hello,

Not yet. However, we have changed how notifications work in the next major update, so it should be much easier to implement.

NetRoute Purchased

Hi okay. Interesting. Any eta and maybe some context how this make it easier? Also any change to lazy load markers in the next update?

Hi Kazu, Happy New Year!

It seems that the DirectoriesPro plugin has not been updated for the last five months. Are you still working on it?

Thanks.

Hello,

Yes, we are actively working on the next major release.

I can’t figure out how to get the search page on the home page like in the Demo. Right now it is showing a static page that I built before I got the plugin. Thanks

Hello,

Thank you for using Directories Pro.

We’ve replied to your same question via support e-mail. If you have further questions, please continue the discussion there.

Regarding homepage customisation, you recommended this plugin: https://wordpress.org/plugins/homepage-control/ but it has not been updated for the past 5 years. Is it the only way to customise the homepage?

Hello,

Thank you for using Directories Pro.

The homepage control components are simple a wrapper for views in Directories Pro. You can display the same content using views. Please see the following page and contact support if you need support since this page is for pre-sales questions only.

https://directoriespro.com/documentation/getting-started/displaying-content-with-views.html#examples

Support: https://codecanyon.net/item/directories-pro-for-wordpress/21800540/support/contact

How do I set the height of the map on the front end submit page?

Currently the height is applied by a direct style

height: 300px; position: relative; outline-style: none; ....

Is there a shortcodes list with description available anywhere?

I found them, sorry.

I think there might be a conflict with the WordPress 6.9. Shortcodes don’t work after update the WordPress

Hello,

Thank you for using Directories Pro.

We are not aware of such an issue. If you need support, please contact support from https://codecanyon.net/item/directories-pro-for-wordpress/21800540/support/contact

Another presale question for my new project. As for as subscriptions go is Woocommerce subscriptions the only woo subscription plug-in that will work with Directories Pro?

Hello,

Thank you for your interest in Directories Pro.

For the current version, yes. However, we have a development build that does not require WooCommerce or WooSubscriptions.

So booking and independent ecommerce are both in development? Any ETA of release trying to plan for the project

Hi there, I emailed you my offer but no answer. I asked for updating directory pro for php 8.2 or more. cause i need change my hosting to 8.2 but directory pro does not work with php .8.2

Best Regards m.maddahfar

Hello,

Thank you for using Directories Pro.

Directories Pro works fine with PHP8. If you are having issues, please contact support.

Presale question before I buy another license for a new project. Can a page list for the owner of a listing similar to the post listing using Display Posts be implemented?l

I want to implement the above scenario with Directories Pro BuddyPress integration

Hello,

Thank you for your interest in Directories Pro.

Do you mean that you want to list pages instead of posts? If so, yes we do think that is possible using Display Posts.

Yes that’s what I mean.

Has anyone got the contact form or blog post integration working I would like to see an example.

Hello,

Thank you for using Directories Pro.

Please see the documentation on contact forms. If you need support, contact support as this page is for pre-sales questions only.

I am looking for examples beyond the basic stuff in the documentation I have it implemented but would like to also see how others have done it

After years of trying to make things work, I will now give up on DP. When I ask a question, I am always reminded first that support is out of validity. Support answers are cryptic anyway. DP possibilities appear nothing more than a collection of individual directories. They cannot be interlinked, only through some fields, but that offers huge disadvantages from a searching and seo point of view. Although the impression is given that taxonomies can be shared between directories, this is not true. Each taxonomy for each directory needs its own data input. Directories Pro is NOT the right tool for multi-directory shared-taxonomy ecosystems. It is trying to be too clever and ends up being too restrictive. Documentation should be clear about that, so that you do not waste lots of time.

Hi, recently purchased DirectoryPro

The storefront theme works ok, but it seems tricky to make any layout adjustments. I tend to use the Divi builder, but I seem to be experiencing some issues with that and DirectoryPro.

I was wondering if any other themes work well and are easy to make layout adjustments with? Thanks

Hello,

Thank you for using Directories Pro.

> Another quick question on Listing ‘Features’ – Is it possible to add to these?

Sorry, but we’re not sure we fully understand your question. Could you please clarify?

The features section of a listing, ie ‘Tales reservations’, Áccepts CreditCards’, Ápple Pay’, etc.

Also, on this subject, I don’t find this section clear about what is selected and what isn’t. Can I change the colour of non-selected icons, maybe to a light grey?

You can edit the field from tne Manage Fields section for listings in your directory. We’re sorry but if you are looking for support, please submit a support ticked as this page is for pre-sales questions only. https://codecanyon.net/item/directories-pro-for-wordpress/21800540/support/contact

I have a few questions – currently using Sabai But I need answers for this one.

1 Do Stripe subscriptions work directly with this plugin, or do I need WooCommerce Subscriptions to use Stripe?

2 Membership fields: Can I restrict specific memberships and membership fields based on user roles? I already have a membership structure built around user roles—can I continue using my existing payment system with this plugin?

3 Membership changes: Is it possible for users to upgrade or downgrade their memberships through by changing user roles?

Hello,

Thank you for your interest in Directories Pro.

1. The current version does require Woo Subscriptions. However, we do have a development build that does not require either WooCommerce or Woo Subscriptions.

2. When you say “membership fields,” are you referring to directory listing fields? If so, yes, it is possible to restrict certain fields based on user roles.

3. If you are referring to directory listing payment plans, unfortunately that is not possible.

1. The current version does require Woo Subscriptions. However, we do have a development build that does not require either WooCommerce or Woo Subscriptions.

CAN YOU SHARE HOW THIS WORKS? Andy tutorials?

3. If you are referring to directory listing payment plans, unfortunately, that is not possible.

BASED ON WHAT IS YOUR PAYMENT METHOD NOW? i mean, I can restrict the add listing page and allow to add only listing 1 per account – but that’s not ideal. I also mean that I do have this function for users to upgrade or downgrade their memberships through upgrading and downgrading accounts using my payment function to change user roles? im just looking for another simple payment method. WooCommerce or Woo and very big for what it does
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