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Discussion on Directories Pro - Directory plugin for WordPress

Discussion on Directories Pro - Directory plugin for WordPress

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onokazu supports this item

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This author's response time can be up to 2 business days.

3519 comments found.

just a thank you for continued development…

Thank you!

jesseowc

jesseowc Purchased

Please allow the option to display directory image at original size. I do not want to scale it to x% of width.

jesseowc

jesseowc Purchased

It seems that I am not the only site taken down after 2.0 update; please take urgent actions… thanks.

Hello,

Thank you for using Directories Pro.

We have not seen any major issues. If you are having issues, please contact support.

Dzhuma Purchased

Could you please tell me? In the listings (Summary), each linguist displays a Title (Field) with a link.

I want to create two title options: the long name and the short company name.

I want the short name to display in the Summary listings, but the long name elsewhere.

How can this be accomplished?

The short title should have the same properties—link to the listing page when clicked/be a link/not be a link.

(Disabling and overriding the title isn’t an option. Both options need to work simultaneously.)

I’d be grateful if you could suggest a solution.

https://scrnli.com/files/afXQAkckftUCJ3

Hello,

Thank you for using Directories Pro.

If you are looking for support, please contact support as this page is for pre-sales questions only.

Dzhuma Purchased

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After this last update still no duplicate field groups?? You told me it would have been added in this last update, in support… Some news coming?

Hello,

Thank you for using Directories Pro.

What do you mean by duplicate field groups? We are currently releasing bug fixes for version 1.14. No new features will be added to this version.

It’s a good professional plugin, but it doesn’t have saved search functionality. I’ve been waiting for it for seven years now :)

Hello,

Thank you for using Directories Pro.

We are currently working on this feature for v2.

Hello,

First thank you for a great plugin. I have a question though: How do I add e.g. left margins on the add listing form (see link below). I have tried with all CSS stuff I and Claude could think of, but it doesn’t seem to work.

What am I missing?

All the best Finn

https://findsupervisor.com/add-directory-listing/?bundle=supervisors_dir_ltg&plan=660

Issue solved! In Divi I realised I had to make the customisations in the header and not body section.

Everything works fine now!

Hello,

Thank you for using Directories Pro.

That’s great news. Thank you for the update!

About duplicating single listings in a directory. Is there any known way to do this? Tried wie post duplicate plugins, but most of the details will not be copied.

Is there a working solution to get this done? WooCommerce have this option to copy single products – just because it is saving a lof of time.

Hello,

Thank you for using Directories Pro.

We will see what we can do in a later version of the plugin.

It has been more than 7 years that we have been waiting for true repeater fields.

During all this time, the answer has always been the same: “this feature is planned for a later version”. After so many years, this no longer sounds realistic.

So the honest question is: Is this feature actually going to be developed at some point, or should users assume it will never happen and look for alternative solutions?

Clear communication on this would be much appreciated.

Hello,

Thank you for your response. I currently do not have a valid support package, but I am interested in purchasing one. Could you please provide more information about what has been developed and what features are included in the new version? This would help me decide if the support package is worth purchasing.

Thank you.

Please contact support for details.

I did.

Pre-sale question: In your demo with the Features area for a listing, the icons are either red or green designating whether the location has the feature or not. Can that area just show the features the listing has rather than also showing the ones it does not? Similar to how the related listings below it only show the features those locations have.

Hello,

Thank you for your interest in Directories Pro.

> Can that area just show the features the listing has rather than also showing the ones it does not?

Yes, there is an option for that.

What is the essence of paying for support if it’s going to take weeks to respond to a support ticket that are critical? Or is it that you have thousands of support tickets, which is why it is taking you more than 5 days to respond to support tickets that have serious issues?

To say that I am frustrated is an understatement. I sent you a detailed support ticket that caused a fatal error and has left my website unreachable before you came here to respond to comments, thinking I would get a response, but it has been 5 days after that, and there is no response from you.

I’m literally at a standstill waiting for your response. My AdSense application got disapproved because my site has a fatal error when you visit it.

Imagine that I have paying customers, and my site experiences a fatal error caused by your plugin, is this what I have to go through to get paid support?

You have sold so many copies of this plugin, and people are trying to build their businesses on your plugin. Can you improve on your support, or is it that you don’t give a damn about whatever happens to the buyers after the sale?

Well, I have already put in a lot of time into building and setting up my website with your plugin, so I guess I should still be patient until whenever you feel like responding to my ticket, since that is the only option I have at the moment.

Hello,

Thank you for using Directories Pro.

We’ve replied to your support request e-mail. You didn’t include the actual error message you’re seeing for that file, so please paste the error message and reply to the mail. As for the support delay, I’ve had some family issues that needed to be resolved since the New Year. We’re sorry about that.

Hi again,

Thank you for your response.

I understand things happen that are outside our control. It would have been nice to send an email to that effect. No one will crucify you for attending to family issues.

I hope you have been able to sort out your family issues.

Please, stay in touch.

Thanks

Hello. Is there any known issue with Polylang? I noticed that when I activate Polylang all my pages that contain Directories Pro are redirected to Home.

Hello,

Thank you for using Directories Pro.

We are not currently aware of any known serious issues with Polylang.

Directories Pro no longer works and causes a fatal error on our site. I have reached out for support but received no response. Below is the fatal error caused by the plugin: Fatal error: Declaration of SabaiApps\Directories\Component\Claiming\FieldType\StatusFieldType::fieldTypeSchema() must be compatible with SabaiApps\Directories\Component\Field\Type\AbstractType::fieldTypeSchema($type, $name, array $settings) in /var/www/vsiwp/wp-content/plugins/directories-pro/lib/components/Claiming/FieldType/StatusFieldType.php on line 30

Hello,

Thank you for using Directories Pro.

We’ve replied to the same question that we received through support. Please ensure that all plugins are running the same version.

Hi! will saved searches notifications be in the next update?

Hello,

Not yet. However, we have changed how notifications work in the next major update, so it should be much easier to implement.

Hi okay. Interesting. Any eta and maybe some context how this make it easier? Also any change to lazy load markers in the next update?

Hi, any eta?

Hi Kazu, Happy New Year!

It seems that the DirectoriesPro plugin has not been updated for the last five months. Are you still working on it?

Thanks.

Hello,

Yes, we are actively working on the next major release.

I can’t figure out how to get the search page on the home page like in the Demo. Right now it is showing a static page that I built before I got the plugin. Thanks

Hello,

Thank you for using Directories Pro.

We’ve replied to your same question via support e-mail. If you have further questions, please continue the discussion there.

Regarding homepage customisation, you recommended this plugin: https://wordpress.org/plugins/homepage-control/ but it has not been updated for the past 5 years. Is it the only way to customise the homepage?

Hello,

Thank you for using Directories Pro.

The homepage control components are simple a wrapper for views in Directories Pro. You can display the same content using views. Please see the following page and contact support if you need support since this page is for pre-sales questions only.

https://directoriespro.com/documentation/getting-started/displaying-content-with-views.html#examples

Support: https://codecanyon.net/item/directories-pro-for-wordpress/21800540/support/contact

GregW1

GregW1 Purchased

How do I set the height of the map on the front end submit page?

Currently the height is applied by a direct style

height: 300px; position: relative; outline-style: none; ....

GregW1

GregW1 Purchased

Is there a shortcodes list with description available anywhere?

GregW1

GregW1 Purchased

I found them, sorry.

I think there might be a conflict with the WordPress 6.9. Shortcodes don’t work after update the WordPress

Hello,

Thank you for using Directories Pro.

We are not aware of such an issue. If you need support, please contact support from https://codecanyon.net/item/directories-pro-for-wordpress/21800540/support/contact

Another presale question for my new project. As for as subscriptions go is Woocommerce subscriptions the only woo subscription plug-in that will work with Directories Pro?

Hello,

Thank you for your interest in Directories Pro.

For the current version, yes. However, we have a development build that does not require WooCommerce or WooSubscriptions.

So booking and independent ecommerce are both in development? Any ETA of release trying to plan for the project

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