6643 comments found.
Hello! I can’t recover my admin password. It asks for an activation code when I change the password, but it’s not sent. I can’t access the panel or recover the password. I tried the method in your manual, HOSTMAIL:log, but it doesn’t work even after following all the instructions.
Hi,
After the last update, all my waveforms disappeared. How can I fix this? I already sent an email last week. Thank you.
Hi,
We did not hear back from you for some time. If you did not receive an email for some reason, you can check and reply to the ticket directly on our support site at https://support.vebto.com
hi subscription system for customers available with regular license?
Hi,
Extended license is required to enable live mode for payment gateways. Sandbox mode is available on either license.
Hey Vebto, got 1 question. It seems like the script does not support WAV files. If this is true, please put that in the next update. Even when I put it in as accepted media, it says file type not supported.
Hi,
Wav files are supported. If you are not able to upload them, can you try leaving “Allowed file types” field empty and see if it works then?
Hello! We’re having some issues with the latest version:
1. The custom theme colors aren’t working, and the black background of the dark theme isn’t changing either.
2. Is there a way to make the CSS so the site automatically opens at 90% zoom? That’s the best resolution for the experience on all screens.
3. Is there a way to keep the player playing even on the settings pages and throughout the backend?
Hi,
1. Can you create a ticket regarding this here and include your site url so I can take a look?
2. You could do this via some custom css from “admin > settings > custom code” page.
3. It’s not possible currently.
Which CSS code do you recommend? I’ve tried several and the site either doesn’t accept it or it breaks.
You can try:
body { zoom: 0.9; }
One suggestion: For a website that uses this script to grow and display lyrics legally and professionally, it would be advisable to use the Musicmatch API: https://docs.musixmatch.com/
Hi,
I’ll see if we can add this with next update.
Hi Vebto, I’m having a problem with the new version. When I import an album, artist, or anything else from Spotify, I get this error. In this case, I tried to import an artist:
i have this error: SQLSTATE[HY000]: General error: 1364 Field ‘name’ doesn’t have a default value (Connection: mysql, SQL: insert into `artists` (`spotify_id`, `owner_id`, `updated_at`, `created_at`) values (5vcMbINLOHB48QEkbu91JD, 1, 2026-01-17 10:30:46, 2026-01-17 10:30:46))
Can you fix this?
It is also necessary for the playlists to be displayed separately on the page so that people can see all the playlists, such as artists or albums, because now this format is not very convenient! This can also be added to the update!
+ sorting music works in some strange way, for example, if you import a playlist to Spotify and there are 50 tracks, then the list does not end, the pin continues to 100 – 1500 tracks, but there are really 50 tracks in the playlist!
On the main page, when you choose not popular tracks and your playlist, the order is not displayed correctly, not like on Spotify
On the mobile version, when many characters are not displayed correctly in the playlist, it is necessary to make sure that the playlist name container is formed regardless of the name and that it does not stretch the template only on the mobile device!
Only 191 sivloms are available in the playlists, you put more, it happens, what I described above
So you need to optimize it
Hi,
These issues should be fixed now (If new update is not showing in ‘admin > settings > system > update’ page, click ‘re-install current version’ button instead).
Surprisingly, the problem did not disappear from TypeError: undefined is not an object (evaluating ‘r[”@context”].toLowerCase’)
I sent you a ticket system so that I don’t spam here
after connecting sentry.io
i tried to register new users account and i was getting errors but this is the error sentry gave me
Illuminate\Database\QueryException SQLSTATE22001: String data, right truncated: 1406 Data too long for column ‘language’ at row 1 (Connection: mysql, SQL: insert into `users` (`name`, `username`, `image`, `password`, `email`, `language`, `country`, `timezone`, `email_verified_at`, `created_at`, `updated_at`, `type`) values (?, ?, ?, qybh3Th3G26y, bepress@gmail.com, english, GH, Africa/Accra, ?, 2026-01-16 13:09:57, 2026-01-16 13:09:57, user))
please fix this
This is the explanation A.I gave me
What it means:
Your users.language column in the database has a maximum length smaller than the value being inserted.
Laravel tried to insert “english” into the column, but MySQL says it doesn’t fit.
From the trace:
insert into `users` (..., `language`, ...) values (..., “english”, ...)
The database schema defines language as something like VARCHAR or CHAR .
“english” is 7 characters → too long → SQL 1406 error.
Why It Happens in BeMusicSome scripts have short fixed-length fields, assuming language codes like:
en, fr, de (2–3 chars)
But the frontend sends full language name (english) → exceeds column length
Result: registration fails, account cannot be created
Hi,
After updating, all my waveforms disappeared.
Hi,
I’m getting an error during the update:
Filesystem: “Make sure /home/admin/web/deejayrikki.com/public_html/.htaccess has been uploaded properly and is writable (0664 permission).”
I can’t set this to 664.
i have custom work on our website, do it need to be compiled or what for this update?`
i dont have that option?
Which option do you mean?
yhe update menu in admin?
Update section in admin area was only added in last version. You will need to do a manual update if upgrading from older version.
After the update, I ran into a lot of problems. For example, when I try to manually export an album from Spotify by ID, I get this error: SQLSTATE[HY000]: General error: 1364 Field ‘name’ doesn’t have a default value (Connection: mysql, SQL: insert into `albums` (`spotify_id`, `owner_id`, `updated_at`, `created_at`) values (5lxqoACoFFCyZaISr77Hdj, 1, 2026-01-16 03:06:36, 2026-01-16 03:06:36))
When I try to clear the cache, I get this error: Trait “Common\Search\Searchable” not found
Due to these problems, I can no longer use your engine. I ask you to help me regardless of the level of my current support license.
cant update – ticket – #27325
Hi, i’m installing your app on nginx server the installation is asking for .htaccess error and also index files and public folder rewrite rules…
how can these be achieved in my nginx server
500 Internal Server Error An internal server error has occured.
After Update the code this above error showing
Hi,
Please send a message regarding this via contact form here and include your site url.
Kindly Reply to my mail. I have shared my url
We did not hear back from your for some time. If you did not receive the email reply for some reason, you can view it and reply on our support site at https://support.vebto.com
Update failed: Could not make ’/home/folder/web/domain.com/public_html/public/vendor’ folder writable, try to apply 0755 permissions manually.
I have already applied 755 permission…
Hi,
Try to create that folder manually if it does not exist, that should fix the issue.
updated successfully, but mobile view is still not responsive
Can you clarify a bit on what is not responsive specifically?
I have shared video link. kindly check support portal
Kindly reply my mail
hello
We did not hear back from your for some time. If you did not receive the email reply for some reason, you can view it and reply on our support site at https://support.vebto.com
Hi Vebto, We requested the ability to create channels by period (e.g., Top Pop of the Week), so a channel that displays the best listened to pop songs during the current week, and you assured us that it will be available in the next period.
Hi,
We were not able to include channel changes in this update, but it should be available with next one.
Hey there, I am migrating from other platform, do you have android iOS & winnows apps
Hi,
We’ve no native app currently, but PWA functionality is built-in, including offline support.
In the same way, when you go to genres, artists, albums, and tracks are displayed there, how to make only artists displayed?
You need to make an optimization of the names of the playlists because when the name is large and the description is large, it displays the letters running very crookedly, they don’t know where)))
https://prnt.sc/0zwkq1YptlXnAnd the most important thing is to solve the problem with the language because it throws out errors in the browser, I attached screenshots above
Hi,
You can edit the genres channel from “admin > channels” page to only show artists there.
The other issue will be fixed with an update later today.
The DELETE method is not supported for route api/v1/channels/7. Supported methods: GET, HEAD.
This should be fixed with the update as well.
Okay, thank you very much, we look forward to the update and would like to know when it will be, it will be released today
