8477 comments found.
Hello, I purchased the Extended License and activated MagicAI. Could you please let me know where the maintenance mode is? I read that you can purchase the free mode, but I don’t seem to find it. Could you please assist me with this?
Hello, @natlia,
To activate maintenance mode:
1. Install the free Maintenance extension from the Marketplace. 2. Navigate to General Settings and click on the Maintenance link. 3. Configure the maintenance mode settings according to your preferences.
Best Regards,
Team MagicAI
Support System Documentation
Could you please reset my license code so it can be used on a new domain?
Thank you
Hello, @shishir123,
I have reset your purchase code, please try to re-register the Magic AI again with the same purchase code on your desired domain and let me know the result.
Best Regards,
Team MagicAI
Support System Documentation
Thanks
You’re Most Welcome!!
Can you reset my license? Thank you.
It’s done! Great support team.
You’re Most Welcome!! 
Hello, I need translation for Slovak/Czech langauges do you have something pre-build ? I know you have that auto translation but its not translating correctly 50% is nonsese. Is there any way to have translation ? Thank you
Hello, @kfchk8,
Sorry for the inconvenience. You can easily modify any string translation using the Magic AI Translation feature according to your requirements. Please refer to the documentation here: https://docs.magicproject.ai/managing-languages/
If you encounter any issues, please reach out to us through our support system and include the login details of your site. One of our support engineers will review the issue and assist you accordingly.
Support System: https://liquidthemes.freshdesk.com/support/tickets/new
Best Regards,
Team MagicAI
Support System Documentation
Hello the Team Liquid, I’m interested in your script but how can I see all the add-ons and do you offer add-on bundle purchase with discounts? Thanks
Hello, @donqtechnologies,
Thank you for contacting us and for your interest in Magic AI.
You can explore the available add-ons on our demo site here: https://demo.magicproject.ai/dashboard/user
You can purchase from MagicAI Marketplace; however. For further details, please feel free to contact our support team by submitting a ticket through our support system here: https://liquidthemes.freshdesk.com/support/tickets/new
Best Regards,
Team MagicAI
Support System Documentation
Hello, I’ll like to know what is included in the script purchase without the add-ons. Will also like to see the add-ons and the prices. The demo doesn’t show all these details. Please kindly provide these to enable quickly purchase asap. Thank you
Hello, @donqtechnologies,
1. The demo shows all the details, you have to click on the paid addons filter and then click on any addon to see the price and details of that addon, please refer to this screenshot: https://ibb.co/9mHHb1H6
2. Script includes all the functionalities mentioned on the item main page.
Best Regards,
Team MagicAI
Support System Documentation
Add youtube and whattapp & telegram for social media suit (:
Hello, @nsmsay,
Thank you for contacting us.
We kindly request that you submit your suggestions as a feature request on our platform here: https://magicai.sleekplan.app/
This will allow our development team to review and consider them for future updates of Magic AI.
Thank you for your understanding.
Best Regards,
Team MagicAI
Support System Documentation
Hi, can you add ai voice agent with twilio and elevenlabs and openai so customer can make calls, Flow-Based Agents, incomming and outgoing calls – lead management from the call and booking appointmnet, webhook and restapis, i also asked for the shopify and wordpress integration for pulling orders and order status, product details and so on, also it can slo be connected to the external chatbot, also can you create a new frontend theme and dashboard for ai customer service and support which will include the external chatbot, knowldegebase, ai voice calling agent and all the other feature for support
Hello, @tech372,
Thank you for contacting us.
We kindly request that you submit your suggestions as a feature request on our platform here: https://magicai.sleekplan.app/
This will allow our development team to review and consider them for future updates of Magic AI.
Thank you for your understanding.
Best Regards,
Team MagicAI
Support System Documentation
Dear MagicAi Team,
I hope this finds you well. My name is Dev, and I’m reaching out with a pre-purchase query regarding your MagicAi SaaS product listed on CodeCanyon.
Could you please confirm if the following features are available in the current version?
1. AI-Powered Autoreplies 2. Scheduled & Bulk Messaging sending, brodcast, CSV file upload. 3. Full WhatsApp Marketing 4. Social Media Marketing 5. Email Marketing 6. Full white-label capability and GDPR compliance 7. Campaign Management 8. Webhook Management
If any of these features are not included, is it possible to add them as customizations?
Additionally, can we customize the product by removing certain features and retaining only those aligned with my specific requirements?
Thank you for your assistance. I look forward to your response.
Best regards, Dev
Hello, @bebodev,
Thanks for your interest in Magic AI!
For points 1 and 2, could you please submit a ticket through our support system here: https://liquidthemes.freshdesk.com/support/tickets/new
Please include all relevant details about your concerns so our support team can assist you more effectively. We’re committed to helping you resolve any issues and ensuring a smooth experience.
Points 3, 4, 5, and 6 are already available.
Regarding customizations: if you’re familiar with coding, you can implement them yourself. If you’d like our team to handle the customizations, you’ll need to purchase premium support or contact us via our support system.
Best Regards,
Team MagicAI
Support System Documentation
can i add ollama or wan local api for generating ?
Hello, @keekhost,
Thanks for your interest in Magic AI,
Llama models are available through OpenRouter.
Best Regards,
Team MagicAI
Support System Documentation
I’m not asking for free api am asking for local llm integration
Hello, @keekhost,
No, locally hosted LLMs cannot be integrated.
Best Regards,
Team MagicAI
Support System Documentation
Hello, Seems is no AI project support in AI Chat or AI Chat Pro?
Hello, @MXCNF,
Sorry for the inconvenience, but I’m unable to fully understand your concern at the moment. I recommend that you please review the documentation here: https://docs.magicproject.ai/ai-chat-pro/
If you still have any questions or concerns, please submit a support ticket through our system here: https://liquidthemes.freshdesk.com/support/tickets/new
Kindly include all relevant details about the issue you’re experiencing, as this will help our support team assist you more effectively.
We’re committed to helping you resolve this issue and ensuring a smooth experience.
Best Regards,
Team MagicAI
Support System Documentation
Hi,
i have a problem, i can not complete the installation because my license is already connected to my old domain, so how can i remove the it and use the license on a new domain?
best regards
Hello, @bensaad164,
I have reset your purchase code, please try to re-register the Magic AI again with the same purchase code on your desired domain and let me know the result.
Best Regards,
Team MagicAI
Support System Documentation
I saw in your demo that if you open or put a chat output in canvas. And you will edit and save the document. it will not save the document in the documents folder. When will this bug be addressed?
Hello, @VanderChoice,
It has already been reported to our development team and will be addressed in an upcoming Magic AI update. Thank you for your patience and understanding.
Best Regards,
Team MagicAI
Support System Documentation
And another bug: if you use multi modal + canvas, the chats are not responsive, they are out of screen.
Are there new features being added for canvas?
I would like to suggest that you can select text from a single (or double) chat and get the function: push to canvas.
Because that way you can mix the best outputs from the llm into the canvas!
I have a problem with the website. I purchased the script, but after installation, I changed the admin username and password. Then the admin settings disappeared.
Hello, @Astylishly,
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
Support System Documentation
Please check my ticket #55769. Thanks.
Hello, @Optima89,
Thank you for contacting us.
I can see that your support ticket #55769 was already replied to by one of our support engineers about an hour ago. Please review the response in the ticket and, if needed, reply directly there. Our engineer will get back to you accordingly.
Thank you for your patience and understanding.
Best Regards,
Team MagicAI
Support System Documentation
Hello,
Could you please get back to me regarding my support requests?
Thank you for your attention.
Hello, @saniykslc91,
Thanks for your patience and contact,
I can confirm that we have received your support tickets (#56018, #56055). Our support system processes tickets in a queue-based manner. Once the tickets ahead of yours are resolved and replied to, our support engineers will review, address, and respond to your request.
We appreciate your patience and understanding.
Best Regards,
Team MagicAI
Support System Documentation
All the demo posts that were successfully published using the AI Social Media Suite on the MagicAI demo version cannot be found. Does this mean that they were not actually published successfully, or that the social media accounts were suspended because of using MagicAI’s AI Social Media Suite? What I mean is, is the AI Social Media Suite functioning properly and is it safe to use?
Hello, @tworange,
It appears that the issue is specific to your website and needs to be investigated directly on your setup.
We kindly request that you contact us through our support system at: https://liquidthemes.freshdesk.com/support/tickets/new
Please include your login details so our support engineers can review the situation on your site and assist you accordingly.
Best Regards,
Team MagicAI
Support System Documentation
Presales question – does the saas version support BYOK for Openai, Openrouter, gemini, LiteLLM etc. Can users set their custom open_ai base url.. Does this support teams feature.
Hello, @mattrin,
Thanks for your interest in Magic AI!,
1. Currently, you have the option for users to integrate their own OpenAI API.
2. You can explore our team features in the product documentation here:
https://docs.magicproject.ai/team-members/
Best Regards,
Team MagicAI
Support System Documentation
Hi. I’m interested in the product. Before I buy, I want to know the pricing for add-on’s is there a website or marketplace link I can check the price?
Hello, @cicorpdigital,
First of all, thank you for your interest in MagicAI.
You can view the pricing for our add-ons on the demo site by visiting the Marketplace section here: https://demo.magicproject.ai/dashboard/admin/marketplace
Best Regards,
Team MagicAI
Support System Documentation
Is the limited offer still up?
Hello, @mit0w,
Thanks for your interest in Magic AI!,
Yes, the limited time offer is still valid. Please check it here: https://codecanyon.net/item/magicai-openai-content-text-image-chat-code-generator-as-saas/45408109
Best Regards,
Team MagicAI
Support System Documentation
I got the license how can I claim the offer 1
Hello, @mit0w,
Please create a support ticket through our support system using the link below. Our support engineers will review your request, verify the details, and provide you with the offer coupon:
https://liquidthemes.freshdesk.com/support/tickets/new
Best Regards,
Team MagicAI
Support System Documentation
Hello, what is the price for developing the Android and iOS apps? This is a fundamental requirement for acquiring this platform. I would also like to know whether I can integrate my own APIs from local LLM projects. Thank you.
Hello, @ALBERTOMC87,
Thanks for your interest in Magic AI,
Check here for more information about our mobile app: https://mobile.magicproject.ai/
We provide you all the source code, you can implement whatever you want.
Best Regards,
Team MagicAI
Support System Documentation
This item was featured on CodeCanyon
Power Elite Author
Contact the Envato Market Help Team
