329 comments found.
Hello. Sorry, but your response is still confusing to me. I will restate the question. I reiterate that I want to offer my customers the loyalty card service as a gift. I will not charge for this service. Does the regular license allow registering multiple accounts, multiple businesses, or partners? Thank you for your patience.
I can only interpret that as a package deal. Otherwise anybody could say “purchase our service, loyalty platform access included” and call it free.
For questions about which license applies to your use case, check Envato’s terms or contact their support directly: https://codecanyon.net/licenses/standardThey can advise on whether your scenario requires a Regular or Extended license.
Hello, the product interests me, But I do humanitarian work, like Amnesty International. Now I would like to use it to generate membership badges for my NGO association, is that possible? For example, checking if a member is actually from our NGO or not
Hi, it’s a loyalty platform, not an identity management platform. For these specific features you’d have to modify the source code.
Hi, where can I get more information, including the price of Stampify?
For info on that contact us directly.
Your script is good, and visit possible for the admin to create a card or voucher which will be redeemed any partner business. Like when people become members and they will receive welcome gifts from the admin and they can redeem points from some partner business?
Please send feature requests and support inquiries via support tickets: https://codecanyon.net/item/reward-loyalty/46120964/faqs/59354
Hello, it would be good if the script included a network-based search feature, where each network displays its associated clubs and campaigns. This is very important for those of us who have extended licenses and will be working with merchants across different areas.
Feature requests go to support tickets: https://codecanyon.net/item/reward-loyalty/46120964/faqs/59354
Hi team. Thanks for your wonderful work a,d for Anonymous member features. But when it is activated, it is impossible to check if email of cutomer is real email. Could you use always OTP feature to check email for each customer.
Feature requests go to support tickets: https://codecanyon.net/item/reward-loyalty/46120964/faqs/59354
> Hello. I would like to purchase this script, but I have a question. Please confirm the following:
I have a SaaS script for digital restaurant menus, and I would like to add a loyalty card service for free for my clients (restaurant owners) who purchase my menu. However, I need each of them to have their own assigned account, with a username and password, so they can create and manage their campaigns independently.
Is this possible with the regular license?
Thank you
Hello. Sorry, I forgot I already answered that question. I’d like to know about the support process?
Hi, if you add this to a paid service, the extended license is required. Also read this on SaaS: https://rewardloyalty.co/docs/getting-started/who-is-this-for
Support is by email: https://codecanyon.net/item/reward-loyalty/46120964/support
Hi, Is this saas based platform?
It supports multi business but no built-in subscription billing: https://rewardloyalty.co/docs/getting-started/who-is-this-for
Can extensions be developed for this app? Can I add extra functionality without interfering with new updates?
There’s no plugin system integrated. Full source code is included, but updates may overwrite modified files.
Hello, is there a module for physical or online direct raffles that businesses can offer to their customers?
There’s no raffle module. Current features are in the demo at https://rewardloyalty.co/demo and docs https://rewardloyalty.co/docs
Hello, I have reviewed the script and the feedback is very positive. It looks like an interesting solution for restaurant loyalty programs, and I would like to evaluate its commercial fit. I would like to understand how the loyalty card generation works:
Are the cards created manually one by one? Is it possible to generate them in bulk and assign them to customers later? Additionally, I am interested in a more automated flow. I currently operate a digital menu SaaS for restaurants that works through QR codes. When a customer scans the menu, a welcome popup is displayed, for example:
“Your welcome gift: we offer you a loyalty card with X points for your visit.” From this popup, the customer can click a button to claim the points, which redirects them to WhatsApp. A WhatsApp CRM then replies automatically, requests some basic information via a form, and based on that data, the loyalty card is created with the predefined initial points. This type of automation allows the restaurant to: Easily capture customers Create loyalty cards without manual intervention Maintain ongoing communication via WhatsApp (promotions, daily menu, etc.)
In this context, I would like to know: Does the script support this type of automation or integration?
Does it allow customers to create their own loyalty card through a form with minimal data? I look forward to your response to assess whether this solution fits into our commercial offering.
Thank you in advance for your time.
Thanks for the interest. Customers sign up themselves through the web interface, cards aren’t generated or assigned.
Best to check the demo at https://rewardloyalty.co/demo and docs at https://rewardloyalty.co/docs , but what you describe seems custom development.
I saw some people are asking for adding raffle in the feature and I am also interested the raffle system with spinning wheels where partners/shop owner can different rewards on the wheel and custom can click a button to make the wheel rotate and he can can win the prize when the wheel stops
Thanks for sharing! We try to keep feature discussions and requests out of comments: https://codecanyon.net/item/reward-loyalty/46120964/faqs/59354
I see. If I buy the regular license and later I decide to upgrade to the extended license, I’ll only pay the difference price right?
Yes, you only pay the difference. Envato handles the upgrade process: https://help.market.envato.com/hc/en-us/articles/115005593503-If-I-choose-the-wrong-license-or-need-to-upgrade-my-license-how-easy-is-it-to-change-to-the-correct-license
I don’t know if they refund the regular and then charge the extended, but it comes down to only paying the difference.
Error 500 when redeeming a discount coupon
For support questions please open a ticket: https://codecanyon.net/item/reward-loyalty/46120964/support
Include the error log as described here so we can address the issue: https://rewardloyalty.co/docs/troubleshooting/support
I’m not asking for help or support, I’m reporting a bug. You should have a simple form for submitting reports if you don’t like being contacted this way. It’s frustrating and in poor taste to have to write via email. I don’t want you to change your business model, just make things easier for those of us out here. You avoid comments like these on CodeCanyon, so take this as advice. This isn’t the only script we’ve purchased, and developers have found better ways to manage things than email. Take it or leave it, but this is the only script where reporting a bug is so complicated.
You’ve already sent multiple emails without issue. I couldn’t reproduce this issue, so if you can send the log that would be helpful. This is how support works on CodeCanyon.
I think there’s a bug in the stamp logic when a user collects all their stamps and a staff member needs to issue the reward. I currently have a stamp card with exactly 6 stamps. When the last stamp is collected, it should give a $50 bonus to another loyalty card, but I have it set up so that a member of our team has to scan the QR code to issue the reward. I see that the $50 reward arrives immediately. Shouldn’t it wait for the staff member to scan the QR code before the points are actually transferred to another loyalty card? That would be the logical thing to do. Or what’s your logic behind this? I really like your script and the effort you’re putting into the updates. Great work! Cheers, bro!
Thanks for the kind words! For support and feature discussions we ask you to open a ticket, here’s why: https://codecanyon.net/item/reward-loyalty/46120964/faqs/59354
You can open one here: https://codecanyon.net/item/reward-loyalty/46120964/support
Hello,
I am very interested in purchasing the Extended License of your “Reward Loyalty” script to launch a SaaS business in the US market.
However, I noticed that the script does not seem to have a built-in Payment Gateway or Subscription Manager for Merchants (SaaS Tenants).
Could you please clarify the following points regarding the billing workflow:
Subscription Automation: How can I automate the "Account Creation" and "Account Expiry" based on payments? Is there an existing API or Webhook available?
(My goal is to connect an external billing system like Stripe, WooCommerce, or WHMCS to your script. When a client pays, their account is created. If payment fails, the account is suspended).
Expiry Date Management: Does the Super Admin panel allow setting an "Expiry Date" for a specific merchant account? Does the system automatically lock the account when this date is reached?
Custom Development: If these features are missing, is the code modular enough for a developer to easily integrate a payment gateway (like Stripe) for monthly subscriptions?
I need a fully automated SaaS flow (Payment -> Account Activation) to proceed with the purchase.
Thank you for your clarification.
Please read this on the current state of SaaS: https://rewardloyalty.co/docs/getting-started/who-is-this-for
Thank you for your reply. I have read your documentation. If I may suggest an option, it would be to give your client (like myself) the ability to activate or deactivate the payment system, such as Stripe, and to choose the appropriate subscription.
Sincerely.
Wow! Great updates! I have a few questions:
1. I have version 3.16.2. Can I update to the latest version immediately?
2. I have some demo loyalty cards to show my prospective clients. If I update to the latest version, can I use the database from version 3.16.2 with the new version?
Thank you so much for everything!
How can I modify title and description for each page?
For support send a support message: https://codecanyon.net/item/reward-loyalty/46120964/support
I purchased your script two days ago, and I like it, but it has two serious errors during installation:
1. Mailgun doesn’t seem to work during installation; it can’t find the transponder. I checked config/mail.php and Mailgun isn’t listed.
2. When I change the language to Spanish, I can’t access the admin panel, and the site crashes with a 500 error.
Please check this.
https://prnt.sc/DASeAxClvcSH https://prnt.sc/JhMFvzpsaZBeFor support, please send a message: https://codecanyon.net/item/reward-loyalty/46120964/support
Thank you for your responses. Were you able to check what I told you on your server side? I don’t think the problem is with me; it seems to be with the script. However, I will write to your support team. Thank you.
Hello author, your site has the same problem as mine; it seems to be related to script version 3.15.0. I also checked Mailgun in the installer, and it’s not working. Screenshots attached.
https://prnt.sc/VZIUyO6WeCgk https://prnt.sc/ink2-OzB-NSKIn lang/es_ES/common.php you have ‘settings’ duplicated: as a string: ‘settings’ => ‘Configuration’, and further down as an array: ‘settings’ => [ ‘general’ => ..., ... ]
Review: Config/mail.php Config/service.php
Mailgun is not configured during installation, which is why you see this error. https://prnt.sc/DASeAxClvcSHI’ll wait for them to release a patch, since the problem isn’t on my end. I hope they fix it soon.
Finally, I made some changes to common.php, located in the lang/es_ES folder, and the admin panel worked in Spanish. In Config/mail.php and Config/service.php, I added the definitions, and they worked, but only for user registration emails. Password resets and creating new partners didn’t work, only did receiving emails for new registrations and one-time login codes. I didn’t investigate further due to lack of time.
Thanks for reporting this!
Thank you for your email support. You sent me config/mail.php and lang/es_ES/common.php. The Spanish language is now working correctly, but Mailgun is still having problems because it’s not defined in config/service.php. Please take this into account in the next update.
Another issue is that when creating a new Partner, the email with the password isn’t sent to the Partner, nor is the “forgot my password” message. Please look into this. Thank you very much for your assistance.
Please respond to my email. I don’t provide support in the comments. Thank you.
Thank you for the updates in version 3.16.1; the system is working much better now. Recommendations and corrections:
Recommendations: 1. Allow users to have both login options when registering: OTP and the password they assigned in their dashboard. That is, when a new user registers, only OTP registration should be displayed (this is already working), but once registered, the system should allow the user to create a password within their dashboard. Then, when they return, they should have both login options. This is especially important for those of us with basic plans, such as Mailgun.
Corrections: 1. A message is not being sent when staff members add a transaction manually, only when the QR code is scanned.
2. Partner emails are sent in English even though the system is in Spanish.
I want to congratulate you on your work; I was very happy to purchase it!
One more thing; sending points between users isn’t working. The “send points” option isn’t enabled even when there’s a balance. Thank you very much.
https://prnt.sc/w7zJzRvweOOZThanks for the kind words! For support, feature requests and bug reports, please use the support channel so I can track them properly. Comments are for pre-sale questions only. It’s too much to keep track of, and some of the things you mention are resolved or need more clarification to be addressed.
Hello. Please help me with a question before buying: if I buy the regular license, can I create accounts for multiple tenants or businesses?
Thank you.
Yes, there is only one codebase. One installation supports multiple partners/businesses. Each gets their own dashboard and loyalty cards.
https://rewardloyalty.co/docs/getting-started/who-is-this-forCan we enable or disable card type (Loyalty, Stamped, Voucher) from the admin area!! so we can allow the partner to use the card type that we enable only?
We don’t discuss feature requests in comments because they stay public permanently, even after features ship or change. Current features are documented at rewardloyalty.co/docs. For specific requests, reach out through the support channel.