942 comments found.
i’ve updated to 5.4 if someone message me it repeats more then 3 -5 times + previous message (repeats with new message and expiry timer resets) anyone also having this issue also ?
Hello waqaspuri, Please get in touch with our WhatsApp support.
Thanks
Hi team when is next update coming what about embed signup process as we meta partner Manuel on boarding is very late process.
Hello webtigertechnologies, The Embed login addon has been published, and you can purchase it on our Portfolio.
Thanks
Hello,
I have been trying to contact the support team for the last 2 days, but the response time has been quite slow. In some cases, I do receive a reply, but it does not clearly resolve the issue.
I also tried to fix the problem using AI tools, but without success. I requested documentation to help with setting up the script; however, no documentation has been provided yet.
I hope the support team can improve response times and provide clearer guidance, as customers who pay for the product expect professional and reliable support.
Hello Amarinfotech_Official, Please send your WhatsApp mobile number to us via the Send Message option, using the same WhatsApp account you used to contact our WhatsApp support.
Thanks
Hello there, I’m really confused of the support level you have.
I had bought the script 2 days ago and trying many times to get support from your whatsapp support team with low response rate that can reach 30 hours without any reply or support.
I solved the deployment issues with ChatGPT in more than 4 hours of hard work after getting no support from your side for more than one day.
And now, already installed the script. But after redirection from domain to installer, I got an error message. and as usual no one supported me till the moment.
Hello abudawood_eg, Please contact to our WhatsApp support they will assist you.
Thanks
Prepurchase question. Do you provide source code for frontend? i have seen unanswered comments on this one
Hi Team
I have a question - What things i have to do with the Official WhatsApp Cloud API? i have to purchase credits or what, please guide. After purchasing your script, what next things I have to do to start sending WhatsApp messages?
Thanks
Are you planning to add WhatsApp Embedded Signup features ?
Because most of the whatsapp panel has this feature already
Hello webauratech, Yes, you are correct we have plan.
Thanks
Do you have auto assigning role for new chats to agents?!
Hello abudawood_eg, Yes you can auto assign the chat to any agent.
Thanks
Great. Another question. Do you have permissions setting that makes each agent only view his assigned chats?
Hi I’m interested in purchasing your product and had a few presale questions:
1️⃣ Can WhatsApp messages be sent using the WhatsApp API without Facebook Business verification? 2️⃣ In which cases does the sender’s number show to the receiver, and when does the brand name appear instead? 3️⃣ Is the drag-and-drop bot builder fully responsive on mobile and tablet devices, and does it function properly on them? 4️⃣ Does your application support WhatsApp Web API connection via QR code or pairing code? Also, does it send messages via the official WhatsApp API, and is there any risk of number blocking?
Please confirm so I can proceed with the purchase. Thanks!
Hello saransh172, Please avoid creating more than one comment. Your query was answered already.
Thanks
Is your app work with waba coexistence? if yes can i integrate multiple number under one same account?
I have set up the CRM on my local server at my laptop (Express Js)successfully. However, I can only see the frontend files located in the public/client folder, which contains assets, media, favicon, robots.txt, and the index.html file. There doesn’t appear to be a separate development structure or uncompiled source files. To proceed with frontend development and customization, could you please clarify: Whether there is a separate frontend source code repository or project Or if there is a way to run the frontend in a development mode from the current public/client setup Any additional setup steps required to work on the frontend Please let me know how I can access the editable frontend files. Looking forward to your guidance.
Does it refresh the inbox (automatically) without refreshing the browser? Web Socket?
Is there a meaning full doc available along with support to deploy a project in new freshly installed OS? may i know if you can share a doc if possible.
Do you support firebase for notification also?
Hello waqaspuri, Yes Inbox is realtime no refresh. We have Doc for it with dedicated support.
Thanks
i have sent an message to support, my campaign is pending, it’s not being sent, am using the user@user account for testing purpose.
Hello waqaspuri, I hope the issue was already resolved. Whenever you send a message to our WhatsApp support, please ensure they take some time to reply.
Thanks
Is there a option to add more than 1 api number in a single user?
We are a Meta Partner and would like to make the signup process easier for users. Currently, in your process, users are required to create a developer account, set up an app, and manually add API keys and other configurations.
We would like to understand your plan for developing an automated signup process for users. Kindly let us know when this feature is expected to go live and how frequently you will be providing updates on its progress.
Hi, how are you? Can it be used with Apache or only via Nginx?
Hello deltagestor, Yes you are right it can be installed using nginx/apache but the nodeJS version 20 or above is required.
Thanks
I need access to the frontend files in the user panel to integrate with CRM and ERP systems, but unfortunately, they are not in the expected folders. I kindly request that you take action to rectify this situation; otherwise, we will unfortunately be unable to use the product.
Hello athenametrics, Thank you for writing to us. Please contto our whatsapp support in the working hours they will resolve your confusion.
Thanks
I’ve reviewed your demo, but I can’t find where to add or manage quick replies to the questions asked of the agents. In other words, I need a list of replies that the agent can select and send immediately.
Hello mynorgaray, Meta currently supports three quick reply messages.
Thanks
DOes this support WhatsApp payment integration flow
Is the source code for frontend and backend provided?
When is the next update expected?
I’d like to buy the app, but I saw some bugs in the demo and I’d like to know when they’ll be fixed, such as not being able to delete the chat flow or not having a link in the plans to put on landing pages.
Hello eduardomikael, We don’t have any bugs in production. Moreover, Demo is also restricted.
Thanks