934 comments found.
Hi I’m interested in purchasing your product and had a few presale questions:
1️⃣ Can WhatsApp messages be sent using the WhatsApp API without Facebook Business verification? 2️⃣ In which cases does the sender’s number show to the receiver, and when does the brand name appear instead? 3️⃣ Is the drag-and-drop bot builder fully responsive on mobile and tablet devices, and does it function properly on them? 4️⃣ Does your application support WhatsApp Web API connection via QR code or pairing code? Also, does it send messages via the official WhatsApp API, and is there any risk of number blocking?
Please confirm so I can proceed with the purchase. Thanks!
Hello saransh172, Please avoid creating more than one comment. Your query was answered already.
Thanks
Is your app work with waba coexistence? if yes can i integrate multiple number under one same account?
I have set up the CRM on my local server at my laptop (Express Js)successfully. However, I can only see the frontend files located in the public/client folder, which contains assets, media, favicon, robots.txt, and the index.html file. There doesn’t appear to be a separate development structure or uncompiled source files. To proceed with frontend development and customization, could you please clarify: Whether there is a separate frontend source code repository or project Or if there is a way to run the frontend in a development mode from the current public/client setup Any additional setup steps required to work on the frontend Please let me know how I can access the editable frontend files. Looking forward to your guidance.
Does it refresh the inbox (automatically) without refreshing the browser? Web Socket?
Is there a meaning full doc available along with support to deploy a project in new freshly installed OS? may i know if you can share a doc if possible.
Do you support firebase for notification also?
Hello waqaspuri, Yes Inbox is realtime no refresh. We have Doc for it with dedicated support.
Thanks
i have sent an message to support, my campaign is pending, it’s not being sent, am using the user@user account for testing purpose.
Hello waqaspuri, I hope the issue was already resolved. Whenever you send a message to our WhatsApp support, please ensure they take some time to reply.
Thanks
Is there a option to add more than 1 api number in a single user?
We are a Meta Partner and would like to make the signup process easier for users. Currently, in your process, users are required to create a developer account, set up an app, and manually add API keys and other configurations.
We would like to understand your plan for developing an automated signup process for users. Kindly let us know when this feature is expected to go live and how frequently you will be providing updates on its progress.
Hi, how are you? Can it be used with Apache or only via Nginx?
Hello deltagestor, Yes you are right it can be installed using nginx/apache but the nodeJS version 20 or above is required.
Thanks
I need access to the frontend files in the user panel to integrate with CRM and ERP systems, but unfortunately, they are not in the expected folders. I kindly request that you take action to rectify this situation; otherwise, we will unfortunately be unable to use the product.
Hello athenametrics, Thank you for writing to us. Please contto our whatsapp support in the working hours they will resolve your confusion.
Thanks
I’ve reviewed your demo, but I can’t find where to add or manage quick replies to the questions asked of the agents. In other words, I need a list of replies that the agent can select and send immediately.
Hello mynorgaray, Meta currently supports three quick reply messages.
Thanks
DOes this support WhatsApp payment integration flow
Is the source code for frontend and backend provided?
When is the next update expected?
I’d like to buy the app, but I saw some bugs in the demo and I’d like to know when they’ll be fixed, such as not being able to delete the chat flow or not having a link in the plans to put on landing pages.
Hello eduardomikael, We don’t have any bugs in production. Moreover, Demo is also restricted.
Thanks
I want to get the multiple values returned, but it points to the single entry every time without fetching the multiple values. For example, I want to fetch multiple categories in the body. ( A, B, C ,D) but its pointing the only one body0.Category0.CategoryName. but when i do like this to fetch multiple categories it show the result error body0.Category.CategoryName. (Error: {{{catogoryname}} print).
Also map function to fetch the all categories not working in it. how i use the map and solve above query in your WhatCRM.
Thanks & Regards
Hello DevMPPL, Please contact to our WhatsApp support.
Thanks
Pre-Sales Questions
Is this the official WhatsApp solution supported by Meta?
Why do we need to scan a QR code? Because Meta provides an instant ID and phone number—so what is the reason for scanning?
Do we need to verify the token and the phone number?
For the messages we receive, can we view them in a mobile app? Do you have a mobile app developed, or do we need to check messages only through your portal?
whatver we create templet will be auto sych or need to to do manual prcoess?
when received msg any notification or need to see everytime either some msg are recived or not? is there any notification?
for client can we control pricing ? i know pricing is fix by meta but for client iam saying?
NO REPLY SINCEEEEEEEEEEEEEEEEEEE 21 DAYS????
Hi pre sale questions
1. Can we scan few whatsapp’s numbers using QR only? 2. Can we have quick responses an agent can use? 3. Can it save all history conversation as backup even if the whatsapp is disconnected and reconnected 4. Can we manage all chats from the app itself see clients, respond, etc
Thanks.
Possible for you to add Telegram add on this would be perfect
Hello bitcodeit, Please contact to our WhatsApp support.
Thanks
Hi Team, pre-sale Question, Can i trigger multiple flow for different keywords? I have created flow (flow name: Presales1-orandif) , will it work as expected? could you pls confirm at the earliest?
I have created the test flow in your demo site. pls check and confirm ASAP
Hello orandifdigital, Please contact to our WhatsApp support.
Thanks
Does the WhatsApp API platform’s super admin panel provide ready-made, pre-designed eCommerce chatbot flow templates that can be easily customized and assigned to new vendors?
Quick question about the extended license - Hello — if I purchase the extended license, will I receive the full project source code (Nodejs, frontend, assets) and be permitted to modify it for my product? Also please confirm any restrictions on modifying code.
Hello patanivatsal, You can clearly read the terms of the extended license on Envato. However, to clear your confusion, the code will remain the same in any license. The extended license allows you to charge the end buyer for the SAAS. You should also read the description of the requirements and product.
Thanks
I understand your concern, let me clarify it properly.
I already went through the item details, but I want to confirm one thing clearly. If I buy the Extended License, will I receive the complete source code, including all Node.js files and other backend components, so that I can modify everything according to my requirements?
Please confirm, so i can get benefits of this black Friday offer.
Thank you.
Pre-Sale Question: I am planning to purchase WhatsCRM (Regular License) and also buy the following add-ons separately:
1️⃣ AI Chat for WhatsApp – Add-on for WhatsCRM 2️⃣ QR Code Login for WhatsApp – Add-on for WhatsCRM 3️⃣ Webhook Automation Add-on for WhatsCRM – Automate WooCommerce, Shopify & More
Before I complete my purchase, I just want to confirm: ➡️ Will all of these add-ons work properly with the WhatsCRM Regular License?
I’m ready to buy the main script along with these add-ons — just need your confirmation.
Please reply before the Black Friday sale ends.
Thank You
please reply
Hello grover261, Please contact our WhatsApp support for your queries as you have purchased now.
Thanks
Why is the Broadcast feature showing as deprecated in the demo? Also, does it support importing contacts with a scheduling option? Additionally, is there an API available for users?
Also are the files editable , if we want o change a few things like Laravel
Hello bansridesignindia, “Deprecated” means those options have already been replaced with better ones. Also, try not to post multiple comments for things that are already written in the product description. If the answer is already there, we won’t respond to it again since it’s just an oversight on your end.
Thanks