fronted loading page builder are including in your application? for example https://whatsway.diploy.in/

Hello friend,

We checked the demo of your application but it shows sent message only failure, but the reason for showing failure is not shown as error code reason. So are you going to implement display by error code reason?

Hello,

I am interested in purchasing WhatsWay for a professional project, but I need to clarify some technical aspects regarding team organization and the “Team Inbox” workflow before moving forward.

1. Department Queuing & Assignment Logic: Does the system allow me to create ‘Departments’ (e.g., Support, Sales, Finance)? Can I assign a conversation to an entire department so all agents in that group can see it, or can I only assign it to one individual agent at a time?

I have a specific workflow requirement for lead/ticket distribution. Could you clarify if the system supports these scenarios:

Scenario A (Manual Pickup/Claim): If a contact is routed to a ‘Support’ department (with 3 agents), will all 3 agents see the contact in an ‘Unassigned’ queue? Once one agent ‘Accepts’ or ‘Claims’ the chat, does it automatically disappear from the other agents’ views, becoming exclusive to the one who took it?

Scenario B (Automatic Distribution): Does the platform support automatic chat routing, such as Round Robin (sequential distribution) or distribution based on Agent Online Status?

2. Access Control & Visibility: Is it possible to restrict an agent’s permissions so they only see conversations assigned to them or their specific department? I need to ensure that a ‘Sales’ agent cannot access or view chats from the ‘Finance’ department, for example.

3. Chatbot Routing: Does the Visual Automation Builder (Flow Builder) allow me to route a contact to a specific Department or Team based on the user’s choice in a menu (e.g., ‘Press 1 for Support’)?

4. Manager/Supervisor Role: Is there a specific role that allows a manager to monitor all chats across all departments, while keeping regular agents restricted to their own assigned tasks?

Thank you for your time and I look forward to your response.

Otra pregunta. El acceso al código es solo descargando o tengo acceso directo al repositorio?

Planeas incluir compatibilidad con docker y docker compose?

sorry

Hello Friend,

Do you plan to add coexistence and embedded sign up, and if so, how long will it take to update?

Is voice messaging supported or not? Are we able to send voice messages through this script?

Pre-purchase question:

1. Can the contacts will be able to opt for not to send further message that remove them from contact automatically? This is required from Meta for not to get the number banned.

2. In your documentation, do you have steps on how to install on AAPanel?

Hi. I noticed WhatsApp Coexistence is already on the roadmap. Is there any estimated timeline for its release, even if approximate?

Hi diployin , Could you please add demo credentials, it helps a lot understand the app and boost confidence. Is there SAAS version is available for the same? Any plan to make it as SAAS? Thanks.

If this uses official API, what does it need nodejs for? I understand that nodejs use scripts that are based on third-party APIs

Pre-purchase question: In the case of campaigns that use templates with dynamic values, for example {{1}}, etc., can the imported contact fields be used for customization? For example: “Hello {{1}}” becomes “Hello Juan” (taking this value from the contact data; I explored the demo and didn’t find that the information could be mapped).

Hi, when the API willbe released

Hi, any plan to add webhook capability in near future so that we can integrate with 3rd party like shopify, woo commerce and many more?

Hi I’m interested in purchasing your product and had a few presale questions:

1️⃣ Can WhatsApp messages be sent using the WhatsApp API without Facebook Business verification? 2️⃣ In which cases does the sender’s number show to the receiver, and when does the brand name appear instead? 3️⃣ Is the drag-and-drop bot builder fully responsive on mobile and tablet devices, and does it function properly on them? 4️⃣ Does your application support WhatsApp Web API connection via QR code or pairing code? Also, does it send messages via the official WhatsApp API, and is there any risk of number blocking?

Please confirm so I can proceed with the purchase. Thanks!

can you also document an installation video on youtube. I think people are feeling a bit confused. ill buy after that as VPS server installation you documented in the documentation part is a bit confusing. Thanks

Which License do i need to buy? If I wanted to charge for subscription from the clients to use the platform?

Will Embedded signup will support coexistence? And when will be available

The app is good, but automation need to be more powerful, looking forward to see more advance fetures.