4995 comments found.
Please reply to all of them issues. TIcket ID: #49074
Sir, don’t worry. Our technical team will review and will respond to all of the issues shortly. Thank you for your patience.
Hello Team, Waiting for another response. TIcket ID: #49074
ticket id : 51769 pls resolve
Hi, may I know if there is a way we can turn off the orders in particular zone incase we don’t have active riders. At present I just turn off the payment gateway but it disables orders in all the zones.
Sir, Currently, there is no option to specifically disable the orders for any specific zone. You can disable the home delivery from the system and if you disable then the orders will be disabled for all the zones. Thank you.
Hello, i have a question, i see if the restaurant request withdrawal i am able to see bank details, not if the restaurant do not request withdrawal and i need to pay the restaurant where can i see the bank details for that restaurant, please provide screenshot, also for driver thank you
Sir, In the system, the admin can view the restaurant’s bank details only when the restaurant submits a withdrawal request. At that time, the admin can review the details and process the payment manually. There is currently no separate option in the admin panel to view or access a restaurant’s payment information without a withdrawal request. The deliveryman does not have any option to set the payment details. The deliveryman will get their amount manually. Thank you.
I want to know what the commission setting means in this app. Is it different from Swiggy and Zomato? In those two apps, restaurants have to add the commission to their food prices. So, in your app, will the commission be added separately to the food price, or will it be set by the admin? This means restaurants will simply list their food items, and the customer will see the price including the commission set by us.
Sir, In the StackFood script, the commission is fully set and controlled by the admin. The commission is automatically calculated and deducted from the total order value and added to the admin’s earnings.
Restaurants do not need to add the commission separately to their food prices. They simply list their food items at their own prices, and the system applies the admin-defined commission in the background.
Thank you.
Hello, any ETA for new update?
Sir, the release is ready. However, due to back-to-back public holidays in our country, along with a period of national mourning following the passing of our former Prime Minister, the release was slightly delayed. We expect to deliver the update as early as possible next week. Thank you for your understanding.
i try to buy this script but here show No support, why ? you are not provide after sell support ?
Sir, Obviously we will provide support. Did you create any ticket? If not then kindly create ticket from here – https://support.6amtech.com/. Team will guide you sir. Thanks
if i buy all apps then your team support me for all setup and installations ?
Sir, yes! obviously our team will help you though the installation service.you can check our installation service packages from here- https://6amtech.com/installation/#stackfood. if you are interested in hiring us for the any installation service package then you can submit a ticket here- https://support.6amtech.com/ . Our team will assist you accordingly. Thank you.
you have combo apps package, in this package have all your apps regarding restaurant ?
Kindly check the pricing details sir https://stackfood.app/pricing/ Thank you.
ok, i want: Admin Panel, Restaurant Panel , Customer App , Flutter Web App , Restaurant App, Deliveryman App
Sir then you need to purchase the combo package. Go for that is there any issue? Thank you.
Hi, I’m planning to use Razorpay as the payment gateway for our food delivery app. I need clarification on the payment split flow: 1. When a customer places an order, Razorpay will collect the full amount and settle it only to the admin’s bank account by default, right? 2. Does Razorpay automatically split and pay the order amount to: • Restaurant • Delivery partner • Admin Or should this split be handled by our system logic? 3. If Razorpay settles only to the admin account, how will restaurants and delivery partners receive their payments? 4.Since Razorpay does not have access to the admin’s bank account, am I correct that Razorpay cannot pay restaurants or delivery partners from my account automatically?
Hello sir, no we don’t have split payment system, the money will goes to admin account and later admin will deal with the restaurant and delivery partner and transfer the amount manually through bank or other medium. If you need any modification based on your business feel free to open a ticket here – https://support.6amtech.com/ and discuss with our business team sir. Thank you.
Which server you recommend us to host ? I’m thinking about Google cloud platform will it work ? But here in the documentation you’ve not mentioned the path, can you please tell me about that.
Sir, we have provided detailed instructions for hosting on a Virtual Private Server (VPS). You are free to choose any VPS provider, and the process will remain the same as long as the provided instructions are followed.Thank you
Hello, can you add in footer restaurant login option. For faster restaurant panel access here and 6ammart too please
Sir, Thank you for your valuable suggestion.
We truly appreciate you taking the time to share this idea with us. Your feedback has been forwarded to our product team for review and consideration. While we’re unable to guarantee that this feature will be implemented, suggestions like yours help us evaluate future improvements to the system. Thank you.
Hi team, I’ve a doubt. Who’ll collect the tax amount. Restaurant owner or admin ?? As per india policy. The GST must be paying by app owner. Not by the restaurant owner.
So now Tell me, who’ll collect the tax amount.
Sir, in this script, tax is collected by the Admin directly through the platform at the time of order. This ensures compliance with regulations, and the restaurant/vendor does not handle the tax collection.
You’ve used some payment gateways, for suppose.
I’ll use razorpay,
Will razorpay automatic money split to the restaurant and delivery man and admin ?? Will it do ?
Or the system will do ?? Like this split ?
Sir, If the customer makes a payment through the payment gateway, the amount will be received by the admin. Automatic payment splitting is not currently available. However, the system will track the amount payable to each vendor, and the admin will manually disburse the vendor’s share accordingly. Thank you.
Sir, If Razorpay settles the entire payment amount directly to the admin bank account, please clarify the following: • How should the restaurant owners and delivery partners be paid after settlement? • Do I need to manually transfer the amount from my bank account (UPI/Bank transfer) to each restaurant and delivery partner? • Is there any need to add funds back into Razorpay to make these payouts, or will payments be done outside Razorpay? • Will the system only calculate and track payable amounts, while the actual payment is handled manually by the admin?
Add next update Membership Plan include like plan price Rs100, they get one month unlimited delivery and Instant Delivery and Loyalty point because regular customer asking this features, thank you
Sir, Thank you for your valuable suggestion.
We truly appreciate you taking the time to share this idea with us. Your feedback has been forwarded to our product team for review and consideration. While we’re unable to guarantee that this feature will be implemented, suggestions like yours help us evaluate future improvements to the system. Thank you.
please respnd to ticket 51616
Don’t worry sir our team will get back to you ASAP. Thank you.
Hello,
I have purchased your script, but I noticed that the OTP-based login/registration (without password) option for sellers is not available or not showing on my panel.
Could you please clarify:
1. Is OTP-based login/registration for sellers included in this script?
2. If yes, why is it not appearing on my side?
3. Does this feature require any additional configuration, plugin, or paid add-on?
4. Is this feature available only in a specific version or demo?
Please guide me on how to enable seller OTP login/registration without password.
Thank you.
Sir, The OTP login feature is not currently available in the StackFood script for the restaurants. The OTP login feature is only available for the customers.If you need then you can do this by paid customisation. For that you can hire us also. Thank you.
Sir, I am talking specifically about the customer login. The OTP login option is not showing for customers in our app. I have checked everywhere but could not find this option. All OTP-related features are enabled in the admin panel, and I have followed all the steps as mentioned for the app. However, the OTP login option is visible in the demo app, but not in our live app. Kindly check this issue and let us know why the customer OTP login feature is not visible or working. Thank you.
Sir kindly open a ticket here – https://support.6amtech.com/ our tech team will guide you.
Is it possible for a user to pay with their wallet? I don’t see that option in the demos. They can fund their wallet but can’t pay with it?
Also I’m not sure if I’m testing with the right apk etc, but when I test subscription orders, it only works if i enable COD, but if i disable COD, it doesn’t work. When COD is enabled, it only allows the customer to pay via COD and not online payment. Is that on purpose?
Sir, if the customers have the amount in their wallet then the customers can pay the order amount with the wallet. You need to enable the wallet add fund and order option from the admin panel business settings section. The subscription order only accepts the COD payment. So, if you disable the COD option then you will not be able to make the payment process for the subscription orders. Thank you.
Hello are you plan to release new update soon?
Trying within this month sir. Thank you.
Hello i have a question can user track the delivery guy turn by turn in real time because I checked and i dont see it not even a line between to points. could explain please and thank you
Sir, Yes, the system provides real-time tracking of the delivery man. Once a delivery man is assigned to an order, the user can see their live location updated every 10 seconds in the Order Tracking section of the app.
Please note, the system does not show a connecting line between points—it only displays the delivery man’s current location.Thank you
thank you, understood
