198 comments found.
Next update ?
Hello,
Thank you for your question.
The next Frezka release, which is currently in the final testing phase, will include the Manager role functionality along with other improvements and fixes. The update is planned to be rolled out in the upcoming days once testing is completed.
We will share the release details as soon as it is available.
Thank you for your patience and support.
I am reporting a critical issue regarding the Vendor Branding settings. While the Super Admin can change global settings successfully, individual Vendors/Tenants cannot update their specific branding information.
Steps to Reproduce:
Log in as a Vendor.
Navigate to Settings > General Settings.
Modify the App Name, Footer Text, or Copyright Text.
Click Save.
The system displays a “Successfully Saved” notification.
Refresh the page or view the vendor storefront.
Expected Result: The new App Name and Footer text should be saved to the database and reflected on the frontend.
Actual Result: The settings revert to the original/default values immediately upon refresh. I have verified via phpMyAdmin that the corresponding rows in the database table are not being updated.
Environment & Troubleshooting Performed:
Confirmed on Demo: I have reproduced this exact same bug on your official demo website https://apps.iqonic.design/frezka-saas/app/settings/, confirming it is a core logic issue.
Permissions: I have already reset all server permissions (chmod -R 775) on lang/, storage/, and Modules/ folders.
Cache: I have cleared the application, config, and view caches using php artisan optimize:clear.
Logs: The frontend shows “Success,” but the backend fails to execute the update query for the tenant/vendor scope.
Request: Please provide a fix or a patch for the Controller/Service responsible for updating vendor-specific settings. It appears the multi-tenancy logic is not correctly identifying the vendor’s record during the Update request.
Please create a support ticket at the link below and include your website URL, server details, and admin access so our support team can review it properly:
https://iqonic.desky.support/Our support executive will assist you accordingly.
Hello, can you please confirm support for 24-hour time format in Frezka? I still see only AM/PM even after setting it in the administration.
Hello,
Thank you for your clarification.
You are correct. After reviewing this from our end, the 24-hour time format setting is not working correctly at the moment, and the system is not reflecting the dynamic time format in some areas.
This is a known limitation in the current version, and our team is working on fixing it so the dynamic time format is applied consistently across the frontend.
We appreciate you pointing this out, and we’ll make sure this improvement is included in an upcoming update. Once it’s resolved, we’ll share the update details.
Thank you for your patience and understanding.
What? There is no staff member login? ...
‘Staff member login is currently under development and will be available in upcoming updates.’
When will this be added, any date? Thnx
Hello,
Yes, that’s correct. The staff member login is currently under development.
We’re actively working on it. At the moment, we don’t want to commit to an exact release date until testing is complete, to ensure stability and proper role-based access control.
We’ll share an update as soon as the feature is finalized and ready for release.
Thank you for your understanding.
Alright, also for the 24h notation. Hopefully it will be soon 
.
Yes, We will release new update as soon as possible.
Any rough releasedate? This week, next week, next month?
Hello,
Thank you for your question.
The next Frezka release, which is currently in the final testing phase, will include the Manager role functionality along with other improvements and fixes. The update is planned to be rolled out in the upcoming days once testing is completed.
We will share the release details as soon as it is available.
Thank you for your patience and support.
No problem, hopefully its almost there.
Thanks for your response. We released Staff member login functionality and our next release target is Manager App (Addon) and User App UI revamap.
And the 24h time notation also right? Thats an important one for Europe.
Sorry for the inconveience. We released Staff member login functionality in our Frezka Product. For Frezka- SaaS next release in upcoming days for Staff member login functionality.
So to be clear: 1) staff member login will be added in the upcoming days.
And 2) the fix with the 24h notation also we addressed in the upcoming update?
Hello,
Thank you for the clarification. To confirm:
1) Staff member login is planned as part of our upcoming updates.
2) The issue with the 24-hour time notation has been identified and addressed on our side, and the fix will be included in an upcoming update.
Both items are planned improvements and will be delivered once they pass through the required development and validation stages.
Thank you for your patience and understanding.
Thats a bit vague. Are they coming in the next update?
‘planned as part of our upcoming update’ and ‘an upcoming update’ is too opaque. Are they part of the next update or not?
I’m waiting for the 24h annotations, without that its useless in Europe.
Hello,
Thank you for your patience and for asking for a clear confirmation.
To clarify explicitly:
• The 24-hour time format fix will be included in the next Frezka SaaS update. We understand this is essential for European usage, and it has been prioritized accordingly.
• Staff member login is not part of the immediate next release. It is planned as a future enhancement, but it will not ship in the very next update.
We understand the frustration caused by vague timelines. From our side, we want to be transparent and avoid committing to features until they are fully validated and ready for release. Certain changes require careful testing across multiple roles and regions to avoid regressions.
We appreciate your trust and patience while we ensure these updates are delivered correctly and sustainably.
Thank you for your understanding.
Eta of the update? Almost a month has passed. Thnx.
Hello,
Thank you for following up. To clarify and avoid any confusion:
The staff member login feature is currently on hold and has not yet entered active development due to internal prioritization reasons. It is planned as part of a future update, but at this moment, we do not have a confirmed ETA to share.
We understand it has been some time, and we truly appreciate your patience. We prefer to communicate timelines only once development has officially started and progress is stable, rather than committing to dates that may later change.
As soon as this feature is taken off hold, enters active development, and is scheduled for release, we will announce it clearly in the update notes.
Thank you for your understanding and continued interest.
But 20 days ago you said: Thank you for your question.
The next Frezka release, which is currently in the final testing phase, will include the Manager role functionality along with other improvements and fixes. The update is planned to be rolled out in the upcoming days once testing is completed.
We will share the release details as soon as it is available.
Thats why im confused…..
Hello,
Thank you for pointing this out, and we sincerely apologize for the confusion caused by our earlier message.
At the time of the previous response, the Manager role and related changes were being evaluated during internal testing, and it was communicated as being in a final testing phase. However, during validation, we identified dependencies and edge cases that required additional review to avoid releasing something unstable or incomplete in a SaaS environment.
Because of this, the scope and timing were reassessed, and the feature was not included in the immediate release. We understand that this change in status was not communicated clearly, and we appreciate you calling it out.
To clarify the current situation:
The Manager / Staff role functionality is planned, but it is not part of an imminent release
We do not want to provide a new ETA until development is formally restarted and progress is stable
Our priority is to release features only when they meet stability and permission-control requirements expected in a production SaaS system
We completely understand your frustration, especially given the earlier message, and we appreciate your patience. Going forward, we will be more careful to communicate timelines only when they are locked and reliable.
Thank you for your understanding and continued trust.
The manager role fine, but the 24h annotation…. Please let a person answer, no ai boilerplate answers please.
Regarding the 24-hour time format, this can be handled through our support channel. Please raise a support ticket, and our technical team will review the issue in detail and provide the appropriate fix or guidance based on your setup.
Thank you for your patience and continued support.
But if is not a structural fix, it will be nulled at the next update. So please make it a default setting.
What is the status?
Thank you for following up.
We understand your concern about the fix being overridden in future updates. At the moment, the requested change has not yet been implemented as a default structural change in the product.
The request is already noted on our side, and our team is reviewing it to determine the best way to implement it so that it remains stable and does not get reset with future updates.
Once the implementation approach is finalized and scheduled within our development roadmap, it will be included in a future update.
We appreciate your patience and continued feedback.
Hello, I bought this system a while ago and it wasn’t working. Salon owners or SaaS clients couldn’t create staff members, and staff members couldn’t log in.
I’d like to know if this is still the case and if the system is unsuitable for starting a real business.
Staff member login is currently under development and will be available in upcoming updates.
hi,
Can sync the appointment to google calendar or any webhook available?
Thanks
hi, could you please check demo – vendor credential , keep redirect to pricing.
Hi,
Google Calendar sync or webhook integration is not available by default.
We have checked the demo and it is working properly. Please use the correct vendor demo credentials and try again.
Thank you.
first i want to use this in my test server/domain and then want to move to my main domain. is it possible?
i just buy this item,
Yes, it is possible.
You can first install and use Frezka SaaS on your test server or temporary domain, and later move it to your main domain. Just make sure to update the domain-related configuration (such as .env settings, URLs) when migrating to the main domain.
Hello, Can you help with these two things: 1) When you select country, the related states populate under states dropdown, but when you select a state, cities does not populate under cities. I have added about 40,000 cities across all the U.S. states with all their status set to active. If I take any stateID and go to cities database and filter, I get the cities, but it does not work on the website. Also, the ability to search under the “select2” searchbox against any of those (country, state or city) is not working. It’s as if that field is “readonly”
2) When I update/change anything in the “Vue” template, clear cache, even do hard refresh (Ctrl + Shift + R), etc., the changes does not reflect. For instance on the login page (/login-page), I removed the section that says “Login As:” with the 2 buttons “Super Admin” & “Vendor”, but they are still showing. Also under “General Settings”, removed “Footer Text”, “Copyright Text”, “UI Text” fields and made them “hidden” input fields to avoid my users changing those, but they’re still showing. I want changes made in the “Vue” templates to reflected in real time.
Also, how do I make U.S. the default on the phone country code dropdown instead of India? Thank you
Hi there, pre-purchase question: are you guys planning to include an offline payment option? These payment processors don’t work in the Caribbean – outside of paypal, which is very costly here. Vendors and the SAAS would need an offline payment option where we can enter bank details for direct transfers as a payment request. The payments can be applied once confirmed.
Hi, thanks for your question.
At present, offline payments are handled from the Super Admin side, where subscriptions are manually activated after payment confirmation. We also plan to add a user-side cash/offline payment option in future updates.
This site can’t be reached documentation.iqonic.design
Please let us know where we can verify the currently installed version on the server, so we can clearly identify which update is required.
check the installed version:
Check the project files on the server (usually in config/app.php file ).
You can also compare your codebase with the change log entries to identify the matching version.
Latest version: Please refer to the last entry on the official change log page to see the most recent release and changes: https://documentation.iqonic.design/frezka-saas/change-log/change-logsOnce you confirm your current version, you can clearly identify which update is required.
Can i use regular license as Saas, and charge my clients?
Yes, You can purchase regular license and charge your clients according to your needs.
Nice. Is het stable and plug & play ready? I see a lot of upsell options, what is perfectly fine, so hopefully its not slow, ‘buggy’ by design .
Thanks for your interest. You can purchase whenever you are ready so our team will happy to assist you if have any query or issues.
I was reviewing the demo and it seems one of the most important features is still missing:
_ Allow a vendor to IMPORT products, customers, services, orders to Frezka dashboard.
Every SPA nowadays use a specific system for their daily work and in order to convince them to switch to our Frezka White-labled platform, at least we should allow them to IMPORT data exported from old systems in csv format for example
Thank you for pointing this out. Currently, Frezka saas does not include a built-in CSV import feature for products, customers, services, or orders.
We understand this is important for vendors migrating from old systems, and we will plan to add an import option to make data onboarding easier.
I am very interested in your SaaS version but I will have to wait until the import feature is added as it is a must for my business success
We understand that the import feature is essential for your business. It’s not available yet, but we have added it to our roadmap and will be implementing it soon to support smooth data migration for vendors.
I want to launch my own services with app saloon service so which product buy mobile or saas because i also need mobile app and saas services?
If you need both a SaaS web platform and a mobile app, then Frezka SaaS alone is not enough because the Frezka SaaS package does not include a mobile app yet.
Buy the Frezka Mobile App version (Flutter + Laravel) if you want app-based booking.
https://codecanyon.net/item/frezka-powerful-flutter-solution-for-salon-and-spa-business/46312310?Buy Frezka SaaS only if you need a web-based SaaS platform without a mobile app.
Hello, I hope you are doing well. I have been reviewing the demos, and it seems that some JavaScript errors are preventing several features from working correctly. For example, the tables are not loading in the public admin demo.
I was planning to present the product as a proposal, but the issues in the demo make it impossible to test the functionality. Will these errors be fixed soon? I would like to proceed with the purchase once the demo operates as expected.
Thank you in advance for your support.
It normally works fine it likely stopped only due to a technical issue, so please check again.
hello salon wise domain and salon wise app is available in this also if yes how the salon wise app work
Salon-wise domain (multi-domain) and salon-wise app (separate app for each salon) are not available in the system.
Currently, we provide vendor-wise user websites, so each vendor can have their own storefront page, but not a separate domain or individual mobile app.
Hi! Does Frezka SaaS support service-specific intake forms (custom questions/fields per service that the customer fills during booking)? If not, is this on your roadmap, and where can I check your roadmap or upcoming features? Thanks!
Hi! Frezka SaaS currently does not support service-specific intake forms (custom questions per service during booking). However, “Custom Form Integration” is listed on their official product roadmap as an upcoming updates.
HI, are you planning to add marketplace website and app for customers where customers can search registered businesses by location and book appointments?
Currently, the marketplace website and customer app are not in our roadmap. However, the feature to let customers search registered businesses by location is in our roadmap, and we will include it in upcoming updates.
Please make frontend for customers like fresha.com
We already provide a complete user specific website. If you want a UI similar to fresha.com, then it will require customization of the existing code.
fresha.com is not user specific website. its like a marketplace where customer can search the salon/spa with name, service or by location. Please check the page once.
Thank you for the clarification. Search by branch based on location is already in our roadmap. We will also add filters by services and employees.
Hello,
I noticed that the “Coming Soon” section for the customer and vendor mobile apps in the Frezka SaaS system has been removed. Has there been a change of plans? Does this mean the mobile app versions will no longer be released?
Currently, a vendor mobile app is not included in our roadmap.
Our Upcoming Roadmap Includes:
Referral & Loyalty Points System
Code Optimization & Stability Improvements
Gift Card Module
Membership & Recurring Booking Features
what about a customer mobile app, is it in your Roadmap?
About the customer mobile app — it’s not in our roadmap right now. We’re currently focusing on strengthening the web platform first before exploring mobile app options for the SaaS version.
When will the responsive design be available for all end customers, a responsive design for mobile devices?
Our product is already fully responsive across all mobile devices. If you notice any layout or responsiveness issues on your side, please create a support ticket, and our team will be happy to check and resolve it for you.
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