also adding tickets, and a knowledge base in the live chat

Hello, @tech372,

Thank you for your suggestions.

We kindly ask you to submit them as feature requests on our forum here: https://magicai.sleekplan.app/

This will allow our development team to review them properly and consider them for future Magic AI updates. Thank you for your understanding and patience.

Best Regards,
Team MagicAI

Support System   Documentation

Hello, @nuzhnyy1998,

Thanks for your interest in Magic AI,

Please check the free and paid addons on our demo site here: https://demo.magicproject.ai/dashboard/admin/marketplace

Best Regards,
Team MagicAI

Support System   Documentation

Hello, @tmahzm,

Well nothing special server requirements, but the one already listed in the documentation, we need to check the situation on you site, so please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about your desired outcome? This will enable our support team to assist you more effectively.

We are committed to helping you resolve this issue and ensuring a smooth experience for you.

Best Regards,
LiquidThemes Team

Support System   Documentation

Hello, @choose-project,

Could you please write and ask your question via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new so that our support engineers will check and assist you accordingly.

Best Regards,
Team MagicAI

Support System   Documentation

Hello, @Bibekthapamagar,

Thank you for reaching out and for your interest in Magic AI.

Magic AI has extension “Social Media Suite” The Social Media Suite Extension allows you to automatically publish AI-generated content to your favorite social media platforms—boosting engagement and saving time.

What You Can Do with Social Media Suite:

• Generate posts using AI with MagicAI’s content tools
• Schedule or instantly publish to multiple platforms
• Maintain a consistent online presence with minimal effort
• Connect your social media accounts securely and manage them in one place
• Please read more and all about it in the Magic AI documentation here: https://docs.magicproject.ai/social-media-suite-setup/

Best Regards,
Team MagicAI

Support System   Documentation

for normal user can’t to do create developer app an connect app id ,secret code to hard to do connect social media can you guy make, simple addon for connect social media like singup or connect embald

Hello, @Bibekthapamagar,

Please write us through our support system, and our support engineers will review your request and provide you with the detailed description of your concern: https://liquidthemes.freshdesk.com/support/tickets/new

Best Regards,
Team MagicAI

Support System   Documentation

Hello, @Optima89,

Please contact us through our support system, and our support engineers will verify your request and provide you with the specific coupon code: https://liquidthemes.freshdesk.com/support/tickets/new

Best Regards,
Team MagicAI

Support System   Documentation

Thanks for the swift reply. Created the ticket with my purchase code. See ticket #55769.

Hello, @Optima89,

I can confirm that we have received your support ticket (#55769). Our support system processes tickets in a queue-based manner. Once the tickets ahead of yours are resolved and replied to, our support engineers will review, address, and respond to your request.

We appreciate your patience and understanding.

Best Regards,
Team MagicAI

Support System   Documentation

Hello, @kimfull,

Kindly submit a support ticket, and our team will promptly provide you with a private invitation link.

Best Regards,
Team MagicAI

Support System   Documentation

Hello, @denzeemusic,

Thanks for your interest in Magic AI,

Your request isn’t completely clear to me. Could you please explain the issue in more detail so I can review it and assist you accordingly?

Best Regards,
Team MagicAI

Support System   Documentation

If I purchase the Regular License, will I be able to charge my users a subscription fee on my website?

Hello, @denzeemusic,

To charge end users for the final product or service, you should buy the extended license in compliance with Envato’s terms of service same as other projects https://codecanyon.net/licenses/standard

Best Regards,
Team MagicAI

Support System   Documentation

Hello, @NovaGraphics,

Thanks for your interest in Magic AI,

1. Magic AI has an add-on available in the Marketplace called Menu Manager: https://demo.magicproject.ai/dashboard/admin/marketplace/menu You can install it and add a link to the video tutorials playlist or an external site.

2. Yes you can translate Magic AI into your desired language, we have the detailed article on it, please refer to the documentation here: https://docs.magicproject.ai/managing-languages/ & https://docs.magicproject.ai/translating-built-in-templates/

Best Regards,
Team MagicAI

Support System   Documentation

Hello, @christrosemutia,

Thanks for your interest in Magic AI,

AI Persona: AI Persona uses the HeyGen API and HeyGen API does not currently support custom avatars. AI Avatar and AI Persona uses different AI models and technologies: https://docs.magicproject.ai/ai-persona-setup/

AI Avatar: Ditch the conventional slides and step into the future with AI Avatars. Transform the way you create engaging videos for informational, sales, customer service, or marketing purposes. With AI Avatars, you can effortlessly produce studio-quality videos complete with avatars and voiceovers. All you need is your text input, and the platform will handle the rest. Plus, you can do this in over 130 languages, making it easier than ever to reach a global audience with polished, professional content: https://docs.magicproject.ai/ai-avatar-setup/

For AI Influencer: AI Influencer is a powerful add-on that works with either a Topview or Creatify API key to help you generate engaging, professional-quality influencer-style videos in just a few clicks. Whether you’re promoting a product, repurposing long-form content, or building your social media presence, AI Influencer saves you time and effort by automating video creation from start to finish: https://docs.magicproject.ai/ai-influencer/

Best Regards,
Team MagicAI

Support System   Documentation

Hello, @Tloneley,

Thanks for contacting us.

I’ve confirmed that the last domain where your license was registered is no longer active, so I’ve reset your purchase code. Please try registering Magic AI again on your preferred domain using the same purchase code, and let me know the result.

Best Regards,
Team MagicAI

Support System   Documentation

Hello, @webfellows,

Kindly submit a support ticket, and our team will promptly provide you with a private invitation link.

Best Regards,
Team MagicAI

Support System   Documentation

Hello, @valentin128,

I have reset your purchase code, please try to re-register the Magic AI again with the same purchase code on your desired domain and let me know the result.

Best Regards,
Team MagicAI

Support System   Documentation

Hello, @jnzjota,

Thank you for your interest in Magic AI.

We appreciate your suggestion. We’re continuously working on improvements and are already adding new payment gateways

To help our development team review and consider your idea for future updates, we kindly ask you to submit it as a feature request on our feature request forum here: https://magicai.sleekplan.app/

Thank you for your understanding and support.

Best Regards,
Team MagicAI

Support System   Documentation

Hello, @aarm,

Thank you for contacting us.

Yes, our development team is actively working on integrating Gemini 3.0 Flash with Magic AI, and it will be included in an upcoming version of Magic AI. At the moment, we don’t have an exact release timeline to share, but please be assured that our developers are actively working on it and the update will be available soon.

Thank you for your patience and understanding.

Best Regards,
Team MagicAI

Support System   Documentation

Hello, @youramosofficial,

Please create a refund ticket for the Regular License through our support system here: https://liquidthemes.freshdesk.com/support/tickets/new . Our support engineers will review, verify, and assist you with the refund process accordingly.

Best Regards,
Team MagicAI

Support System   Documentation

Hello, @hkvip8,

Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about your desired outcome? This will enable our support team to assist you more effectively.

We are committed to helping you resolve this issue and ensuring a smooth experience for you.

Best Regards,
Team MagicAI

Support System   Documentation

Hello, @amindana,

Thanks for your interest in Magic AI.

Please click on any add-on you’d like to view; this will open its description along with the pricing and detailed information.

Best Regards,
Team MagicAI

Support System   Documentation

Nevermind. It was the Regular, Vip etc stuff.

Hello, @Sommapropaganda,

Thank you for the update.

I’m glad to hear you were able to identify the cause of the issue.

If you run into any other issues or need further assistance, feel free to submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.

We are committed to helping you resolve this issue and ensuring a smooth experience for you.

Have a great day!

Best Regards,
Team MagicAI

Support System   Documentation

no no es para usarlo independiente, los voy a usar en la plataforma solo queria saber si se pueden obtener desde algun lugar sin que se instale la plataforma para poder estudiarlos y elegir bien antes de instalarlo ademas elegir los que me hagan falta a mi proyecto gracias

Yes, I know that. I won’t be using them independently; you need to create your own extension and you should look at how your extensions are written to create mine. Thanks for your reply. Regards.

Hello, @albin39,

Sorry, but I’m not entirely clear on your question. Could you please create a support ticket through our support system and submit your query there? Our support engineers will review it and assist you accordingly: https://liquidthemes.freshdesk.com/support/tickets/new

Best Regards,
Team MagicAI

Support System   Documentation