479 comments found.
Hello, Can I set a minimum price per item?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately, there is no option to set the minimum price per item.
You can set the minimum price for the whole product and the minimum range for the dimensions, using our plugin.
Thank you
Hello, we are experimenting this:
Uncaught Error: Call to a member function get_type() on false in [...]/wp-content/plugins/extendons-price-calculator/Include/extendons-price-calculator-variable.php:388
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this and log a ticket: https://support.extendons.com
regards,
Presale Q – I have a scenario where I want people to measure in CM but get the price is SQ-M. Is that possible ? Thank you!
Hello,
Thank you for touching base with us and showing interest in our plugin.
Yes, you can achieve this once you purchase the plugin. Contact our support team at support.extendons.com ,and they will take care of it for you.
Thank you
Hi, I would just like to ask this plugin can be used with:
1. selling wallpaper products (with two variations – meaning calculations will depend on the variation price) 2. Unit is mm and sq/m (wallpaper)
Thanks!
Hello,
Thank you for touching base with us and showing interest in our plugin.
1- Yes, the calculations are dependent on the variation prices.
2- Yes, you can use the units you want to use as units are given in the backend.
Thank you.
Thank you!
I just have a few more questions please:
1. Does it work with the Avada theme? 2. Does it support global configuration for certain products? (ex. applying the same values settings for certain products globally) 3. Is it possible to use shortcodes? I was hoping to place this to the custom product page layout for our site.
Thank you very much
Hello,
1- Yes, our plugin works with the Avada theme, but not with the custom build single product page.
2- Unfortunately, there is no global rule setting option; you have to manually configure the plugin for the product by product.
3- Unfortunately, there is no shortcode available in the custom product page layouts.
Thank you
Hi, thank you for your response. I would just like to ask if there’s any chance you also have a back-end demo for the plugin please? Thank you very much.
Hello,
Unfortunately, we cannot share the backend demo access with the users due to security reasons.
Thank you
Ok thanks.. I just also submitted a ticket last night via your support portal
Hello,
Please share the ticket number so we can check the status of your ticket.
Thank you.
Could I, with your plugin, perform the same development of calculations along with other swatch variables, just like this example product: https://cortinasdecohogar.cl/producto/verticales-sunscreen-rustic/
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately, we haven’t tested our plugin with the variation swatches plugin.
With the default variable products, you can see the attached demo link with our plugins calculations.
https://woodemos.extendons.com/pricingcalculator/?product=picture-frames-variable-areal-x-wThank you.
Hi, i’m new here. The price listed price in regular license. Is that meant for a lifetime license or is there suppose to be a recurring payment? Please clarify. Thanks.
Hello,
Thank you for contacting us and expressing interest in our plugin.
Please note that the plugin is a one-time purchase. Support for the product is included for six months from the date of purchase. If you require support after the initial six-month period, you will need to renew your support plan. The product license itself does not require renewal.
Thank you for your understanding.
Sincerely, Extendons Info
Hi, I understand the plugin supports tile box sales, but I have a few questions before the purchase:
1. We require variable products as the same tiles come in different size options. Is this possible? 2. Can clients input the total area needed (e.g., 10.05 sq m) directly, rather than providing the length and width dimensions? 3. Does the plugin account for a cut loss percentage in the calculations? 4. Will the required tile quantity automatically round up to the nearest whole number?
Hello,
Thank you for reaching out and expressing interest in our plugin. We’d be happy to address your questions:
1. Unfortunately, variable products are not currently supported within the box tile options.
2. While there isn’t a single field option available for the box tile at this time, we would be happy to develop this for you as a custom solution if you’re interested.
3. No, a cut loss percentage option is not currently available for the box tile.
4. Yes, the quantity displayed in the box tile will always be a whole number, not a fractional number.
Please let me know if you have any further questions.
Best regards,
Hey!
I have 1000 products. Do I really have to manually create and add each calculator one by one? Isn’t there a global option?
All Best!
Hello,
Thank you for choosing Extendons as your WooCommerce provider.
Unfortunately, there is no option for global rule available in the plugin. You have to configure the plugin for the products one by one manually.
Thank you
Hey!
The product is good, but it doesn’t suit me because I have too many products and I can’t set them up manually. I have initiated a refund. Please accept it because I haven’t received any response from anywhere yet.
All Best!
Hello,
Sorry to hear that!
Please open a refund request and our concern team will proceed further. You don’t need to ask for a refund here or mention it as you have to open a proper request to claim a refund.
The Envato support team can also take care of it for you.
Thank you
Hello,
I have a site selling flooring by m2 with a calculator that allows me to define a number of items based on surface area. Example: https://after-hall.com/parquet-contrecolle-afterhall-boiseal-aspect-naturel-05-lame/However, I have a compatibility problem between the automatic item import system and the calculator.
I’d like to test your plugin. But can you confirm that my request is feasible? I haven’t seen a similar demo on your site.
Thank you in advance for your reply.
Have a nice day,
Samuel
Translated with DeepL.com (free version)
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately, we haven’t tested our plugin with the automatic item import system and at the moment there is no demo available for calculating the no. of box based on surface area.
Thank you
Hello, I saw your system, it looks perfect, I have a wall paper product, it is measured by width and height, I would like to be able to do the admin or have you create a demo for me to see everything in detail from the administrator. It is possible. Thank you for deciding whether to purhase this plugin
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately, we cannot provide access to the backend demo due to security reasons, there is only a frontend demo available for the testing.
Let us know what you want to check in the backend and we can let you know accordingly.
Thank you
Hi , i think this is the plugin ive been looking for. We sell banners and custom posters, by lenght and height manily in meters but id love the customer to be able to pick how they enter there measumrnets, such as inchs, cm, mm and meters. Is this possible as I couldn’t find a demo of this? Thanks
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately, there is no option for selecting the measurements by the users on the frontend, the measurements can only be set by the admin in the backend.
Thank you
Hi, does this work on the back end. For example, I get a lot of calls for custom size orders and I have to enter them on the back end. It would be great if this works on the back end.
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately, there is no option to rewrite the sizes in the backend once the order is placed.
Thank you
My question is actually about placing an order from the back end for custom size products. Not about modifying existing orders. Is this possible?
Hello,
Unfortunately, there is no option to place a custom backorder using our plugin.
Thank you
OK thank you. Would be a great addition. Still considering to get it but wouldn’t hesitate if it had that option.
Hello,
Thank you for the suggestion, we can try to add this in the future.
Thank you.
Just purchased it with extended support. Looking forward to great results and hoping you can keep up the support.
Can’t believe a month passed since I first left a comment. Time is flying!
Hello,
Thank you for the purchase.
Your suggestion is in our update pipelines and, if it is approved then our development team start working on it.
Thank you
Hi, Can we set minimum and maximum value for measurement. i.e : the lenght must be between 200 and 1000 mm Otherwise, we must display an alert or hightlight the wrong vlaue.
Does the add-on can do that ? Thanks
Hello,
Thank you for touching base with us and showing interest in our plugin.
Yes, you can set the min and max value for the input using our plugin.
Thank you
Thanks for your reply. I am looking for a solution for the following steps: Selecting the shape of the product (square / rectangle, square or rectangle with a cut edge, right trapezoid, right triangle, circle, half circle, Etc.) that I created as an attribute (with Product variation swatches) that will determine the price of the custom product based on the dimensions: > length and width for a square or rectangle > length 1, length 2, width 1 and width 2 for a square or rectangle with a cut edge > Etc Each of these dimensions has minimum and maximum values: i.e.: length is between 210 and 1800 mm (we must display an alert if the values are over these data).
Also possible with the add-on ?
Hello,
Unfortunately, that is not possible in our plugin as there is no specific shape definiation avaiable in the plugin.
Thank you
Hello,
Thank you for touching base with us and showing interest in our plugin.
As you can see in the attached screenshot https://tinyurl.com/2damjvjz the area covered by the box is 21.12, and is less than the total area calculated by 2”x5”.
That is the reason you are seeing the price of 21.12 and a 1 box for your area,
Use 20×50 and then you can see the change in the values.
Thank you
Este plugin es compatible con breakdance?
Hello,
Thank you for touching base with us.
Please elabortae on this what is this breakdance?
Thank you
I bought this plugin already. But I can not sent ticket to you because the support page not contain this plugin in woocommerce part. Your page: extendons.com have many message error and spam traps. What’s happen with your website?
Last time, I sent to you 1 ticket about Custom Product Addons plugin that also purchased, but I didn’t get any notification email and now I forget number of ticket. Having to remember ticket numbers is a terrible experience.
Hello,
Thank you for touching base with us and sorry to hear that you are having difficult in contacting the support via support portal.
You can log a ticket on support.extendons.com and when the support member replied on your ticket you will receive a email notification on a registered email and the support tema also mentioend the procedure of how to loginto your ticket to get in touch with them.
So please log a ticket and you will receive support properly, if you still have an issue then let us know, and we can take care of it for you.
Thank you.
i downloaded the latest update, install in the WP there is no pricing pre box, or pricing table per quantity . can you please share the demo of the backend as it looks completely different.
i change the to product type as : Extendons Measurement type. the pricing still not appear on page
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this and log a ticket: https://support.extendons.com
regards,
question
Can you combine the “Area” option with variable products?
Example:
Color: blue, red, yellow
Length: Width:
For me it is important that the same area changes price depending on the color i selected.
Hello,
Thank you for touching base with us.
Please elaborate more, what do you mean by combine with the variable products?
Thank you
Presale questions:
On your demo site, in the cart page, in the “Price” column, I see that it doesn’t mention the measurement unit after the price : it mentions 10$ instead of 10$/Kg for example.
I want to use your plugin on a webshop selling both product with classic price (simple or variable product), and product priced by measurement. In cart/checkout page, I want the unit price to reflect the measurement if it’s available. So - for the simple product (1 bottle of beer) it should mention 5$, - for the product priced by measurement (tomato) it should mention 6$/Kg (instead of 6$).
a) It this the case already ?
If not, I can write a function to overcome that with filters like woocommerce_cart_item_price and/or woocommerce_checkout_cart_item_quantity. I can loop though the cart items and target the product that use your plugin.
b) Does your plugin save its data (weight of tomato entered by the user, in my example) into the product[data] array ? c) If yes, is it saved into a distinct attribute so I can find product using your plugin among other classic variable product? d) If no, can you explain if there’s a way to target the product using your plugin when I loop through the cart/checkout item ? No need for details, just some hint.
Thank you
Hello,
Thank you for touching base with us and showing interest in our plugin.
Measurement unit cannot be mentioned with the price in the cart.
a) Mentioned hooks already used in our plugin.
b) Yes saves the data in the array.
c) Please elaborate this more.
Thank you
Hello,
Thank you for touching base with us and showing interest in our plugin.
Measurement unit cannot be mentioned with the price in the cart.
a) Mentioned hooks already used in our plugin.
b) Yes saves the data in the array.
c) Please elaborate this more.
Thank you
Alright I see…
“Measurement unit cannot be mentionned with the price in the cart”, why ? I can use the mentionned filter to overcome the HTML output without changing your value, right?
c) Elaborate : when saving data to the product[‘data’] array, you link the value to a key. Do you use a semantic trick to define your key (like a prefix or a distinctive name)? So I can easily target the product where the key used by your plugin has value.
Thanks again.
Hello,
We have never tried this before, it is difficult for us to let you know about that.
We use the woocommerce hooks to send the order item to the checkout and order page.
Thank you
This regular price can be different? like 5, 4, 3, etc. without using the discount pricing???
Compatible with elementor?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Yes, you can set the different price for regular tab in the pricing table.
What kind of compatibility you want to confirm?
Thank you
Compatibility with elementor to show it in the singe product page built with elementor widget…
Hello,
Unfortunately, this is not possible as the custom built single product page does not allow our plugin to work on the single page.
Thank you
Be smart. Almost all of the websites use elementor today, then any plugin that works with this builder is a great money-earning way
Hello,
Thank you for your suggestion, this is included in our update pipeline and we are keen to add this in to plugin functionality.
Thank you
