7813 comments found.
We changed our hosting server, but when we log in to the admin or even the website, it doesn’t look good or respond well.
https://*.*/adminWhen we go to https://*.*/update, we see: “There are no active installations with this license key.” Please go to the /admin/settings/license page and re-enter your license key to validate your current installation.
But we can log in to the admin, so we can do this
Hi,
Good day to you,
Why can’t you login to the admin panel and do what the message is saying?
Please be a bit more detailed.
Regards,
AltumCode.
This file is missing from your site.
Regards,
AltumCode.
We just downloaded the file from CodeCanyon, and it doesn’t show up inside the custom-bootstrap; it is beside it not inside it
The file should’ve already been there generated by your admin panel, as that generates when you login into the admin panel – settings – theme page and change the theme to a custom one. Its not provided by default.
I see now its working on your side, but you are on Nginx server – so please follow the nginx documentation setup: 66biolinks.com/docs
Regards,
AltumCode.
On our hosting, they said, you cannot add custom NGINX rules. Only .htaccess or the built-in redirect tools are available, or if it supports Apache/LiteSpeed, so how to fix this?
You either setup nginx rules or you use the already provided .htaccess file for apache – but your host must support at least one or the other.
Regards,
AltumCode.
The login link or signup is not working after moving, or even the admin page is not showing
Yes, because you havent setup the .htaccess file or the nginx setup, thats why I was mentioning it above.
Regards,
AltumCode.
ok
Why did you post the file content here on codecanyon?
Please remove it immediately.
Regards,
AltumCode.
We restore the old .htaccess from the old hosting
As mentioned above, if your host is on Nginx – then you must do the setup mentioned in the documentation.
If your host is apache or you use Nginx as reverse proxy to apache, then you must make sure you have htaccess file properly in the script root folder and that mod_rewrite is properly working and enabled on your host.
Regards,
AltumCode.
This is the last email from Our new hosting, so what next please?: Your app needs a custom NGINX rewrite rule, but Hostinger Agency/shared hosting does not allow direct changes to NGINX configs. This is why your login and admin URLs aren’t working—there’s no way to apply the required rule on this hosting type. Only a VPS gives you full NGINX control, and it’s understandable that you don’t want to upgrade just for this app.
Hello again,
Well – as mentioned above, you must either support nginx rules or .htaccess rules, there is no other way around it.
Does your host at least support .htaccess mod rewrite rules?
Regards,
AltumCode.
We can ask them if there support htaccess mod rewrite rules, just give me the solution so we can send them to check
The solution is already included in the product and documentation for both htaccess and nginx.
66biolinks.com/docs
Product already comes with the proper built in .htaccess rules in the .htaccess provided file.
Regards,
AltumCode.
Which section in 66biolinks.com/docs so we can send them directly? the app site is down for 2 days now and we need to finalize this problem
Seems that custom 404 for individual domains does not let me set it to a different domain. No matter what I said it to it just revert back to the homepage of the domain. All of my domains are set as the root. I’ve tried this with all of my bio pages. And none of them will redirect correctly to the page I sent it to redirect to on the 404.
Hi, brentnatzle1
Good day to you
Please send me an email with the website link, admin login, FTP details and let me know which custom domain I should test.
Regards,
AltumCode.
Email sent. Thank you
Can you please try now?
Regards,
AltumCode.
That worked. Thank you. Merry christmas
Happy holidays!
Regards,
AltumCode.
When I update the script i have issue
Image attached: https://ibb.co/Csph8GCrHi,
Good morning,
You must do what the message is saying.
Regards,
AltumCode.
Hi I want to set up a free site like linktree where many people can set up their own bio links pages. Is your system good for this, or is it more for a single user with a single bio? Please let me know thanks.
Hi
Good day to you
This product can hold multiple users with multiple bio pages,
Please check the demo and you will see that you can do all of this
Let me know if you have any other questions
Regards,
AltumCode.
Hi thanks for getting back so quickly. Yes while you are there – I see the script has a lot of other tools, which actually we don’t need. Is it possible to turn those off and only use the biolinks publicly?
Yes, its possible to disable most of the main features as per your wish. You can again, check the demo admin panel and see all the available feature to confirm as per your wishes.
Regards,
AltumCode.
I have a problem.
I am trying to update from version 58.0.0 to version 63.0.0. When I click on “Update,” the following message appears:
There are no active installations with this license key. Go to the /admin/settings/license page and re-enter your license key to validate your current installation.
I don’t understand this message.
Hi,
Good day to you,
Did you do what the message is saying?
Regards,
AltumCode.
At the moment I get this error: Internal server error
Our website is having some issues right now.
We are actively working on fixing the issue.
That comes no matter which page I try to open
Please send me an email with your website link, admin login and FTP
I will check it for you
Regards,
AltumCode.
I tried to apply updates but its showing update to version 61.0.01 instead of 63.0.0 as shown in the update notification on my admin dashboard.
Hi,
Did you run the /update path on your site?
Regards,
AltumCode.
yes i did. It showed current version: 62.0.0 and final version: 61.0.1
I believe the final version is supposed to show 63.0.0 right?
Yes, correct
Please email me with your website link & admin login & FTP details so I can check
Regards,
AltumCode.
After updating the website, it crashed and I’m getting this blue screen.
Internal server error Our website is having some issues right now.
We are actively working on fixing the issue.
Please quickly explain the problem. My website has been experiencing issues with three different versions so far, and I am unable to update.
Hi
Good day to you,
Unfortunately, I can not explain the problem without actually checking out what might have went wrong on your side.
I would need your website link, admin login and FTP in order to check.
Please make sure you renew your support either via codecanyon or altumco.de/renew
Let me know
Regards,
AltumCode.
After updating the website, it crashed and I’m getting this blue screen.
Internal server error Our website is having some issues right now.
We are actively working on fixing the issue.
Please quickly explain the problem. My website has been experiencing issues with three different versions so far, and I am unable to update.
Hi AltumCode,
Thx for the update of the day.
I did a fresh install of the script and ALL the links are broken in the Frontend.
How to fix it ?
Thx in advance for you help.
Gorgeous Script :))
Regards Adam
Hi, Adam
Good day to you,
Please send me an email with the site so I can actually check it out.
Regards
AltumCode.
cc0a3b04-a67f-4191-9db1-6bb5a9bba143
merhaba lians keyin kurulum limiti dolmuş yardımcı olurmusunuzuz
Hi
Good day to you
Please do not share your private license key in a public comments section.
Please send me an email with your content in English via the contact form on my profile page.
Regards,
AltumCode.
Hey friend I would like to buy the ultimate blocks plugin can I get a discount please send me the link
Hi,
Please send me an email altumcode.com/contact
Regards,
AltumCode.
Ok I sent it check
Could you please reset my license I am unable to use it
Hi
Good morning,
You’re good to go!
Regards,
AltumCode.
Good job best script
Thank you kindly, nsmsay!
Enjoy!
Regards
AltumCode.
A couple of questions if I may.
Q1: Can I change some of the pre theme backgrounds to my own?
Q2: When a user adds their PayPal or payment details for a product or service, does this sale go direct to them?
Q3: In the extended version, are there any plugins included?
Many thanks
Hello
Good day to you,
1 – You can do any changes you wish to. Some of them can be done manually, some can be done via the admin panel – it just depends on the specific change you wish to do.
2 – Yes.
3 – The extended license includes all the payment related features, plugins are not included.
Regards
AltumCode.
Thank you.
Hi, I’m creating V-card in demo and when I’m trying to open, I’m getting file .vcf from browser.., it should be like that?
Hi,
Good day to you,
Yes.
Regards,
AltumCode.
Thanks for your reply. So point of V-card if I can create Biolink, can you please tell me bit more? Thanks in advance.
Hey,
That vcf file is the actual contact data that gets downloaded / opened on the device and it will automatically add the contact of the particular vcard page to the specific device used.
Regards,
AltumCode.
Hello, friend. I need a payment system for using Google Pay. Preferably, payment should be made through Google Pay. I would be happy to purchase your product so that my users can pay for purchases through Google Pay.
Hi
Good day to you,
Google pay is already available through Stripe – so it’s already possible to pay via Stripe with Google pay.
Regards,
AltumCode.
...
I’m sorry?
Regards,
AltumCode.
Agradeço pela rápida resposta em qualquer problema.
Thank you for the quick response to any problem.
This message appears when I try to upgrade from version 56 to 62, and it causes the site to break and go offline. What should I do?
“There are no active installations with this license key. Please go in the /admin/settings/license page and re-enter your license key to validate your current installation.”
I already did that, and the license is perfectly registered there.
I added it again, and it says everything is ok.
Message after entering the license key:
“Settings – License Valid license.
Updated successfully.”
All procedures were followed with due detail.
I await resolution.
Hi,
When you re-enter your license key in the admin panel, you must have the new files of v62 added – then run the /update page.
Regards,
AltumCode.
It doesn’t allow it. As soon as I upload the new files, the site goes offline and displays the message shown in the image at the link.
And because of that, I’m left without updates, and without the old ones.
I have to restore the backup every time I try.
https://prnt.sc/cDunqYoyeIH-Send me an email and I will share you an intermediate update to do first.
Regards,
AltumCode.
Hi, I’m interested in purchasing a new license of your software. I would like to know if the Extended version is required to enable payments? Thank you
Hi
Good day to you,
Yes – it is required (mentioned in the licensing terms, as well as my product description).
Regards,
AltumCode.
You did not have to do the work I will do the redesign my self I just wanted to know were in the code to find the page to make the changes please tell me i can’t afford to pay to renew support now
