8476 comments found.
Hello, I have recently purchased the Extended License for Magic AI on CodeCanyon. Since I’ve upgraded to the extended version, I would like to request a refund for my previously purchased Regular License. As mentioned, after activating the extended license, I am submitting this refund request for the regular one. Kindly process my refund.
Refund request ID: d6bdc714-9381-45c5-bc44-be6ff8c000ea
Hello, @youramosofficial,
Please create a refund ticket for the Regular License through our support system here: https://liquidthemes.freshdesk.com/support/tickets/new . Our support engineers will review, verify, and assist you with the refund process accordingly.
Best Regards,
Team MagicAI
Support System Documentation
Hello, how can I use a custom URL with OpenAI?
Hello, @hkvip8,
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about your desired outcome? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
Support System Documentation
Hi, I can’t see the price for the addons on the demo site, I logged in and looked, but cannot find it.
Hello, @amindana,
Thanks for your interest in Magic AI.
Please click on any add-on you’d like to view; this will open its description along with the pricing and detailed information.
Best Regards,
Team MagicAI
Support System Documentation
Hi there. When clicking on “Chat AI” I´m getting 500 error. I can´t change the upload_max_filesize = 2042M. Do you thing that´s might be the issue? Regards.
Nevermind. It was the Regular, Vip etc stuff.
Hello, @Sommapropaganda,
Thank you for the update.
I’m glad to hear you were able to identify the cause of the issue.
If you run into any other issues or need further assistance, feel free to submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Have a great day!
Best Regards,
Team MagicAI
Support System Documentation
Hi, I have a question. Can the extensions only be obtained when the script is installed, even if they’re free, or is there a way to get them without installing the script? Thanks, regards.
Hello, @albin39,
Thank you for your interest in Magic AI!
Please note that the Addons/Extensions are designed specifically for Magic AI and cannot be used independently.
Best Regards,
Team MagicAI
Support System Documentation
no no es para usarlo independiente, los voy a usar en la plataforma solo queria saber si se pueden obtener desde algun lugar sin que se instale la plataforma para poder estudiarlos y elegir bien antes de instalarlo ademas elegir los que me hagan falta a mi proyecto gracias
Yes, I know that. I won’t be using them independently; you need to create your own extension and you should look at how your extensions are written to create mine. Thanks for your reply. Regards.
Hello, @albin39,
Sorry, but I’m not entirely clear on your question. Could you please create a support ticket through our support system and submit your query there? Our support engineers will review it and assist you accordingly: https://liquidthemes.freshdesk.com/support/tickets/new
Best Regards,
Team MagicAI
Support System Documentation
I like the script, but I am confused at the same time.
Please after installing the script, I realised that it does not have the below Ai Engines:
AI Voice Clone Setup // Midjourney (PiAPI) Setup // AI Music (AIML API) // xAI Integration // OpenRouter Intergration //
Can you explain why these are missing in my script? Thank you
Hello, @v77533580,
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
Support System Documentation
Wie geht das mit den installieren? da es ja keine index.php gibt. habe ein Windows server.
Hello, @zillo320,
For complete installation guide, please refer to the documentation here: https://docs.magicproject.ai/installation/
If you have any issue, you can submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
Support System Documentation
Can you create, create articles and upload them to WordPress automatically?
Hello, @drsvirus,
Thanks for your interest in Magic AI,
Magic AI has an extension (WordPress Integration), Once you’ve generated your blog post in MagicAI, you can use this WordPress automation tool to push the content automatically to your WordPress website, ensuring a seamless publishing process.
Please refer to the documentation here: https://docs.magicproject.ai/wordpress-integration/
Best Regards,
Team MagicAI
Support System Documentation
Hi, I’m a little confused and don’t understand which features are actually included in the basic purchase. Could you help me understand?
Hello, @admsimeona,
Thanks for your interest in Magic AI,
+ Feel free to visit the demo marketplace to browse addons: https://demo.magicproject.ai/dashboard/admin/marketplace
Best Regards,
Team MagicAI
Support System Documentation
i bought addons with stolen credit card that my friend gave me and i didn’t know now the police is looking for me please i need a full refund of everything i purchased all the addon and theme and regular and extended licenses please no one is replying me. https://liquidthemes.freshdesk.com/support/tickets/55683
Hello, @asbrity4,
I can confirm that we have received your support ticket (#55683). Our support system processes tickets in a queue-based manner. Once the tickets ahead of yours are resolved and replied to, our support engineers will review, address, and respond to your request.
We appreciate your patience and understanding.
Best Regards,
Team MagicAI
Support System Documentation
Subscription plans auto renew by stripe and paypal?
Hello, @mmhsvg,
Thanks for your interest in Magic AI,
Yes, the subscription will automatically renew based on the plan. If it is monthly plan, the subscription will be renewed after the month and if it is yearly plan, it will be renewed after the year.
Best Regards,
Team MagicAI
Support System Documentation
Ok thanks
You’re Welcome!
Do you have api for create user, update user, update plan , one time login (sso) or get info?
Hello, @smartautotool,
Thanks for your contact,
Unfortunately, No, such API’s are not available.
Best Regards,
Team MagicAI
Support System Documentation
Hello, I had previously installed the product on an old domain. I have now completely removed it from that domain and reinstalled it on a new domain. However, the activation still shows the old domain. Could you please reset the activation so it can be used on the new domain? Thanks
Hello, @actcms,
I have reset your purchase code, please try to re-register the Magic AI again with the same purchase code on your desired domain and let me know the result.
Best Regards,
Team MagicAI
Support System Documentation
Hello team
Is magic AI 10 coming this year?
And will it include the ecommerce features on chatbots?
Hello, @AlienRavenWares,
At the moment, we don’t have an exact timeline for the release. However, I can assure you that our development team is actively working on the new update, which will include more advanced and powerful features. It will be released soon, so we appreciate your patience and ask that you stay tuned.
Best Regards,
Team MagicAI
Support System Documentation
Hi there. Where is the Podcast feature?
Hello, @soodaapk,
Thanks for your interest in Magic AI,
1. Have a long podcast, webinar, or video tutorial? Let AI Influencer extract the most impactful, share-worthy moments: https://docs.magicproject.ai/ai-influencer/
2. Viral Clips is a powerful add-on designed to help you turn long-form video content into short, engaging, and shareable clips. Whether you’re repurposing webinars, interviews, podcasts, or any extended footage, this tool automatically identifies the most attention-grabbing moments and transforms them into bite-sized videos perfect for social media. Save time, boost reach, and increase audience engagement—all with just a few clicks: https://docs.magicproject.ai/viral-clips/
3. Take full creative control to generate background scores, ad jingles, game music, or podcast intros, all without needing any musical experience: https://docs.magicproject.ai/ai-music-pro/
Best Regards,
Team MagicAI
Support System Documentation
Hello, @besalbkercuku,
Thanks for your interest in Magic AI,
Magic AI is the PHP script, It has the extension WordPress integration: https://docs.magicproject.ai/wordpress-integration/ It is used to setup the WordPress, create posts from MagicAI and directly post them on WordPress.
Best Regards,
Team MagicAI
Support System Documentation
I had previously installed the product on an old domain. I have now completely removed it from that domain and reinstalled it on a new domain. However, the activation still shows the old domain.
Could you please reset the activation so it can be used on the new domain? We are still finalizing which domain will be the primary one.
Hello, @spreaddreams,
I have reset your purchase code, please try to re-register the Magic AI again with the same purchase code on your desired domain and let me know the result.
Best Regards,
Team MagicAI
Support System Documentation
hi is external chnatbot option that we can embeded with webiste that is included with your scipt or extra addon
Hello, @kanishkaceo,
Thanks for your interest in Magic AI,
External Chatbot is an extension, please refer to the documentation here for detail description: https://docs.magicproject.ai/external-chatbot/
Best Regards,
Team MagicAI
Support System Documentation
we have to pay extar for extrenal chatbot or that is included
Hello, @kanishkaceo,
You can check all the paid and free extensions on our demo site in Marketplace: https://demo.magicproject.ai/login
Best Regards,
Team MagicAI
Support System Documentation
Hi there, I am unable to reply at the https://liquidthemes.freshdesk.com [ Getting Sever Error #55568 ] , the reply button is not working, Please help. Thanks
Hello, @bfact2015,
Thank you for letting us know, and sorry for the inconvenience.
It looks like you’re encountering a server-side error (#55568) on Freshdesk, which is why the reply button isn’t working. This is an issue on the support system side, not from your end.
Please try one of the following in the meantime:
- Clear your browser cache and cookies, then try again
- Try accessing the ticket from a different browser or device
- Log out and log back into your Freshdesk account
(You can reference your existing ticket number in the message.)
Our team will make sure your request is handled as soon as possible. Thanks for your patience.
Best Regards,
Team MagicAI
Support System Documentation
I want to buy this script, please for maximum performance, i would like the script to be installed by your team in order to get the best performance from the script, please the best. Please how much will it cost to get this installed for me.
Hello, @okekehenryo,
Thanks for your interest in Magic AI,
Please check the Installation and Configuration package details here: https://liquidlabs.uk/product/magicai-installation-config/
Best Regards,
Team MagicAI
Support System Documentation
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