1830 comments found.
Hi bro, my site does not load correctly but loads the files and folders, what do I do or how do I fix this? Can you help me pls or advise? Your urgent response will be appreciated. Thanks
If your site is loading files and folders instead of the website, it usually indicates a server or document root configuration issue.
To assist you properly, please raise a support ticket at the link below so our team can review your setup in detail:
https://support.nativecode.inOnce the ticket is created, please share the ticket ID with us and we will take it from there.
Please note, we are an India based company. Further replies may be delayed.
Okay, what if my support is expired and I am using extended license from you?
Store and vCard both demo are not working.
How I can get your email and whatsapp number for communication?
You can contact NativeCode through our official CodeCanyon profile using the link below.
https://codecanyon.net/user/nativecodeeHello, when will you release the directory listing feature? i mean, is not difficult because you can bring the data from blades from the script, and the digital card itself will be the listing, i was even building one but i prefer to wait for yours
Thank you for your interest in the directory listing (addon) feature. This functionality is planned for the next update. We are currently finalizing the implementation and will share more details once the update is released.
We appreciate your patience and your feedback.
Great, i see you are already working on it
Thank you for your message.
Yes, this update is scheduled to be released next week. We will notify you once it is available.
How to received contact from and appointments on WhatsApp?
To receive contact form submissions and appointment requests via WhatsApp, the system works as follows. After a guest submits a contact form or appointment request, they are redirected to WhatsApp. If they choose to proceed, they can send a pre-filled WhatsApp message directly to you.
This allows you to receive inquiries instantly on WhatsApp without storing or processing messages within the system. To enable this feature, the business owner must enter their WhatsApp number in their vCard settings.
I have a suggestion Need to implement V card booking system because professional like doctor, advocate , trainer , consultant etc. have multiple chamber with multiple location so need location based like option Place/Location , date and slot. Thanks . Ref Screen short https://prnt.sc/eI7-UawAbn2y
Thank you for your suggestion. We understand the requirement for a location based booking system for professionals such as doctors, advocates, trainers, and consultants who operate from multiple locations.
At the moment, this feature is not available in the default version. If you would like to implement this functionality, it would require customization of the script.
Hi, can you please explain better why it is needed NFC Cards? Why the consumer needs to purchase it, i mena point to buy it? Thanks in advance
Thank you for your question.
NFC cards are designed to make sharing digital information fast, contactless, and professional. Instead of printing traditional business cards, an NFC card allows the consumer to share their digital vCard instantly by tapping the card on a smartphone.
Key reasons why customers purchase NFC cards:
1. Instant sharing of contact details, vCard, store, or profile with a single tap
2. No need for paper business cards, which reduces reprinting costs
3. Information can be updated anytime without changing the physical card
4. Works for networking, marketing, appointments, and lead generation
5. Creates a modern and professional impression
6. Supports analytics and engagement tracking depending on the setup
For businesses, NFC cards help improve brand visibility, simplify customer interaction, and provide a smarter way to connect offline users to online content.
Dear Team,
We have removed several payment gateways which were not required. In near future we we are in need of few of them, how to we add them later? couldn’t find any process to do so in the documentation. Please advise.
Thank you for your message. If you need to add or re-enable payment gateways in the future, please contact our support team. We will guide you through the required steps based on your setup.
At the moment, this process is not covered in the documentation.
Please note that responses may be delayed during weekends. We will get back to you on Monday if your ticket arrives on Saturday or Sunday.
Thank you for your support.
Hi, in the next update can you include a barber’s vcard with haircut appointments and a vcard for homestay bookings?
Thank you
Thank you for your suggestion. We have noted your request to include a barber vCard with haircut appointments and a homestay booking vCard. We will review this and consider it for inclusion in a future update.
Please note that responses may be delayed during weekends. We will get back to you on Monday if your ticket arrives on Saturday or Sunday.
Thank you for your support.
is there somewhere to download more detailed documentation pdf instructions all possibilities GoBiz – vCard SaaS , I bought the script but would like to know more details
Thank you for your message. At the moment, we do not provide a separate PDF with extended documentation. If you need more details on any specific feature or setup, please let us know which information you are looking for.
You can also check our official documentation here: https://nativecode.in/docs/gobiz For any specific queries, you can raise a support ticket at: https://support.nativecode.in Our team will provide the exact details you need.Please note, We are an India based company. So, further replies may be delayed until tomorrow morning.
Whsts a benefits for external lisence?
Hello, good day. Could you guide me on how to change a word that isn’t being accepted in the Spanish translation? In the plans section, it’s showing “juicio de días” instead of “dias de prueba.” Thank you in advance, and I look forward to your response.
To correct the Spanish translation, please edit the file located at:
resources/lang/es.json
In this file, update the text that currently displays “juicio de días” and replace it with “dias de prueba.” After saving the changes, clear your cache if needed to see the updated translation.
Is the subscriptions payments is automatic detections via razorpay is supported now ?
Automatic subscription payment detection via Razorpay is not supported yet. This feature will be included in an upcoming version of the addon plugin.
How to configure Email Settings?
Admin – Plugins – SMTP
Hi. I need clarification on an upgrade issue.
My current app version is 7.0.0. The latest release is 20.3.0. When I attempt to update from 7.0.0 to 20.3.0 the updater fails and throws this error:
GuzzleHttp\Exception\ServerException Server error: POST https://verify.nativecode.in/update-code returned a 500 Internal Server Error response with truncated HTML output.
This looks like a backend issue on your verification endpoint rather than a local config problem. Can you confirm if older builds require a specific migration path or if the update server has a fault? I need a working method to upgrade without breaking the install.
Waiting for your guidance.
Thank you for the details. You cannot upgrade directly from version 7.0.0 to 20.3.0. The difference between these versions is too large, and the old build does not contain the required migration files needed by the new updater.
This is why the update fails and shows the server error from our verification endpoint. It is not a local configuration issue.
To resolve this:
1. Direct upgrade from 7.0.0 to 20.3.0 is not supported.
2. The only working method is to take a full backup and perform a fresh installation.
Thanks for the clarification. One concern remains.
You said a fresh installation is the only supported method. If I back up my current project and perform a clean install, will I lose all existing data such as user records and contact cards? If so, how do you expect customers to preserve production data when upgrading from older versions? Do you provide any migration script or database import guide?
I need a concrete process for restoring my data after the fresh setup because reinstalling without a proper migration path is essentially a reset. How should this be handled?
You cannot reuse your old data in this case because many core methods and database structures have changed between versions. The older database is not compatible with the new version, and attempting to connect it will cause errors in multiple modules.
A fresh installation is required, and the previous data cannot be migrated automatically due to these internal structural changes.
Helo we can not show the image for store etc why is like this?
Our team is already responding to your ticket. Please wait until they get back to you. Kindly avoid creating duplicate tickets, as this may delay our response.
Where can I download the latest update directly? How do I install it directly without going through several steps?
We are currently working on the next version in the existing file, so we are unable to send the latest version right now.
You can renew your support from CodeCanyon or through our store at: https://store.nativecode.inQuestions before extended version purchase.
Can I turn off the NFC card function?
Can I turn off the custom JS and Custom CSS? (because of security issues) If not, how is this custom section protected?
Can I create my own store themes? If so, are they easy to upload to a theme folder.
What addons are included in the extended version, Payment addons etc..
Is there an option to reserve vcard/store names?
Many thanks.
Another couple of Question if I may.
With the auto-updater. What happens I have edited files etc. will they need to be uploaded manually.
Also, there are css button issues on the page: https://gobiz-demo.trynativecode.com/user/media They are not fluid on a laptop screen.
Thank you for your detailed questions. Please find the answers below to help you make an informed decision.
1. Turning Off the NFC Card Function Yes, you can turn off the NFC card feature directly from the admin panel. It is fully optional.
2. Turning Off Custom JS and Custom CSS Please confirm which side you want to disable them on. We can guide you based on your requirement.
3. Creating Your Own Store Themes You will need developer assistance to create your own store themes. Custom themes require development work.
4. Addons Included in the Extended License i) The Extended License includes all built-in addons that come with the main script. ii) Payment addons included are one-time payment gateways already listed in the script. iii) Additional premium addons such as the 2FA addon, Mobile App addon, recurring payments addon, etc., are sold separately.
5. Auto-Updater and Edited Files i) If you have edited core files and use the auto-updater, your changes will be overwritten. ii) In that case, you will need to reapply custom code manually after the update. iii) We always recommend keeping customizations separate from the core wherever possible.
6. CSS Button Issue Please share a short video of the issue so we can check it clearly.
7. Reserved vCard / Store Names This feature is currently not available.
Thank you for quick response.
Additional answers:
2. I would like this option to be disabled for the customer side. Not for the admin. (so user cannot add code)
3. Themes, I am capable of creating html, php or css themes based on the code. is it possible to edit these themes to my own designs etc.. Or add more through a folder?
6. I will create a short video of you soon and link you via the contact form this afternoon.
Please find the answers below:
Disabling Custom JS and CSS for Customers: If you disable the Advanced Settings option in the customer’s plan, the customer will not be able to add Custom CSS or Custom JS. The admin can still use these features as normal.
Creating and Editing Themes: Yes, you can create your own themes. You can edit the existing themes or add new themes through the theme folder. All themes follow the same structure and variables, so you can build your design based on the existing theme system.
Video: No problem. Please share the short video via the contact form this afternoon when it is ready.
Hello Author. Thank you again for your reply. May I ask if I turn off the advanced settings in the user Plan, what advanced settings will be also turned off.
I have also posted a video demo to your contact email.
All the best
Thank you for your message. We have replied to your email as well.
If you turn off the Advanced Settings in the user plan, the following features will also be disabled:
• Custom CSS / Custom JS • SEO Configuration Settings • Disable Password Protection option
Would it be possible to add a function in your next update to turn on and off the custom CSS and JS as these are very dangerous. Anyone could inject code into this input.
Thank you for your message.
We want to assure you that the system already cleans and filters anything added to the custom CSS and JS fields so harmful code cannot run. This means your site is protected even if someone enters incorrect or unsafe code.
However, we understand your concern. We will consider adding a simple on/off switch in a future update so you can disable these fields completely if you prefer, without needing any technical knowledge.
In website demo. Blog demo is not available
Hi Mate,
I just installed and tested your demo mobile app and it shows just a web viewer app (it just exactly open the website in browser) instead of native mobile app, and when I check the plans then it just open the website’s pricing plans page instead of Google playstore in app subscription is it your demo app still just a mock up?
When I buy it then do you provide the real native mobile app with native Google playstore in app subscription or just a web viewer app just like your demo?
Thank you for your message. Our mobile application is built using Ionic and Angular, which means you will receive a hybrid mobile app with native capabilities. Ionic allows us to use one codebase while still providing access to native features such as:
• Native Google Play in-app subscriptions • Native iOS in-app subscriptions • Smooth app performance
Although the demo uses a simple web view for preview, the actual purchased version includes full Ionic-based mobile app source code with native integrations.
Why doesn’t the Contact page include a contact form?
The Contact page does not include a contact form by default. It is designed to display basic contact details only. If you would like to add a contact form, you can create a custom page and add your own form or integrate a third-party form service.
