1301 comments found.
What is “Web Push Notification Keys” ?
You can check in superadmin -> Settings -> Web push notification.
Thank You
Do you plan to add an affiliate system?
Yes we do have plans for it in future
Hi, I have a few concerns and suggestions that I hope can be addressed in future updates:
1. POS UI Improvements: The current POS interface feels time-consuming. Assigning a table from the side panel takes extra steps. It would be much faster if the POS displayed the table layout directly, so we can simply tap a table and the POS automatically opens with that table already assigned.
2. Item Highlighting on Selection: When we select an item on the POS to add to the bill, it should get highlighted. This will help staff immediately understand which items have already been selected.
3. Mobile Layout Confusion: The POS layout on mobile is quite confusing and takes time to learn, especially for staff members who are not very tech-savvy. A simpler and more intuitive design would make daily operations much easier.
4. Product Security Concern: There are many cracked versions of your software being sold online. It would be great if you could strengthen product verification and licensing security to prevent unauthorized use.
These improvements would really help with speed, usability, and security.
We will send the suggestions to our development team to review these suggestions.
Thank You
Hello, I wanted to purchase the Universal Modules Bundle for TableTrack, which includes the Kiosk module. Before buying, I noticed a few essential features missing in the current Kiosk system. These features are very important for real restaurant operations. 1. Missing Payment Options The kiosk currently allows only cash payments. A complete kiosk system should support card readers and digital payment methods. Customers should be able to pay by card, tap, or mobile payment directly on the kiosk after placing an order. 2. No Automatic Invoice Printing After placing an order, the kiosk only shows the order number on the screen. In professional restaurant setups, the kiosk normally prints a receipt automatically. It would be helpful if the system printed a receipt that includes: • Order number • QR code • Payment status (unpaid/paid)
This allows the cashier to scan the QR code or enter the order number to complete the payment smoothly. 3. Cash Payment Workflow Needs Improvement If a customer selects cash, the kiosk should automatically print the invoice so the cashier can collect payment immediately. This is the standard workflow in restaurant kiosks.
These improvements would make the Kiosk module more complete, practical, and ready for real restaurant use. I hope you will consider adding these features in future updates.
Thank you.
We will plan this soon
hello i want to ask for example i activated automatic reorder as purchase order how it works like will it send order when reach low quanitity and will it send automaticly and how many items wil it order if yes can you explain more 2. what is the batch inventory the new one you added in inventory how it works 3. the more accounting as system like Chart of Accounts or if can connected to accounting system
1. While creating inventory ite, there is option to set the value below which automatic order to the preferred supplier will placed automatically.
2. Batch inventory is for the cases where the item is prepared in bulk and then distributed to the end customer on portion basis.
3. We will plan accounting
Presale Question: Can i use TableTrack as table water production management system that has module for stocks management, production book, sales book, inventory and the likes? Where user or staff can enters the number of productions daily, number of orders, inventory et?
no
How to disable the popup asking the order type everytime the customer website launch? I have tried to disable it from custom order types and enabling “Disable Order Type Popup” checkbox. But it is still showing the popup everytime. And I dont need “Book a table” feature on some customer sites. How to enable/disable that?
We have fixed “Disable Order Type Popup” issue now. you will get in upcoming update.
We will send suggestion for “don’t need Book a table feature” to the team.
Thank You
Dear Support Team,
I am facing a problem with the Direct Printing feature. When I use a Mac with the printer direct-connect software, the printer works perfectly. However, when I use a Windows PC, the printing does not work properly fisrt time print parfectliy second time print not working.
Since the Mac setup works without any issues, I believe the problem may be related to the Windows version of your software. It seems like the Windows client needs an update or a compatibility fix from your end.
Please review the Windows printing module and provide an updated version or solution as soon as possible.
Thank you.
Ok. We will also cross check the windows printing module
I would suggest please use SumatraPDF and install such that it apear in C: drive program files. SumtraPDF is good for silent printing
not working for me, i flow all step
hello i have question if i have accounting system seperated and i want to make like daily export for reports to added to accounting system but for this the items should be with sku to keep tracking is there sku in this system?
2. how to translate in items the variations ? like no option to translate variation like small medium for arabic and english like this i can translate main item name but not variation
You can export report according to your selected date range or daily.
Variation translation is not available now. But you can edit variation and add it in your language.
Thank You
okay but i meant in exporting adding to items SKU meaning when export to another system can recognize by item sku i have not name if i have more than one item 2. is there way to make like menu item for specific areas? like outdoor have shisha but rooftop have specific menu
Item SKU feature is not available. Area wise specific menu is not available.
Thank You
Your software is amazing and i love it… but the major issue that should be a concern is being neglected and delayed, which is the lagging or slowness on the pos, when punching items .. alot of us have been complaining and you have been promising that it will be fixed in next update, but you done several updates but not fixed yet. I am loosing customer because of this bug,, this should be given a priority as it is a major function of the software ,,, i am beginning to loose confidence on whether there is a solution to this problem.. it is long over due.
We have released an update today with the speed of POS. Are you still face slow POS. then please contact us via support
When does the IOS App come out?
We have plan for it but not now.
Thank You
You can check it in https://tabletrack.froid.works/ login as admin and then go to customer site then you can see the option for customer login.
for more details please contact via support ticket.
Thank You
Does the system support online orders for customers? Here a customer logs in and makes an order
Yes, Customer logged-in and can make order.
Thank You
Okay, so that’s the frontend, kindly share with me a demo link
Hi most improvement module should be POS. too lagging when punching any item. and other feature too check proper and update and minor css in right side billing section should be fix all six button. only item should me scrollable. major report should be like petpooja. and all 1. Offline sync. 2. Zomoto ,swifggy api integration. 3. CRM + Loyalty . so i can make decision to buy.
We are working on pos lagging. We will fix it by upcoming update.
1. Offline sync. This is in our to-do list.
2. Zomoto ,swifggy api integration. We don’t plan for it now.
3. CRM + Loyalty . We have in our to-do list.
Thank You
1.Sometimes the system creates duplicate KOT and Order IDs (they should always be unique) – minor but very dangerous.
2.If we have two orders valued at ₹1000 (received ₹800, due ₹200) and ₹100 (received ₹50, due ₹50), total due for 2 orders is ₹250. It shows individually (fine), but sales report shows outstanding for 2 orders as ₹900, which is wrong.
NOTE: You need to carefully check financial calculations. | Report should be more robust.
3. After KOT print, if user wants to cancel some items from all kitchen KOTs, they are removed from the list with a reason (fine), but if cashier wants to print updated KOT, cancelled items still print.
4.Instead of showing main menu and item categories in dropdown, add one vertical option in left sidebar. Currently you hide app menu bar on POS screen (fine), but when clicking to show vertical category menu bar, add one icon to toggle horizontal view (what you did right now) and after toggle it should switch most business as per Petpooja – vertical is good. Also POS right side items are easy to use, bottom button should be fixed (most clickable), and when new item added in cart it should auto scroll.
You removed item qty price total table heading which is very helpful for new members and looks cool – make this sticky when scroll (only items should scroll).
Or more easily, instead of click, one suggestion: here items should search via short code like “veg biryani: vb” – that code should appear in item add option.
Specially when i tested using discount 1. Correct (as per our think GST Law ) its more clear minor but buggy Qty Item Name Price Amount 1 Matka Biryani ₹330.00 ₹330.00 Gross Total ₹330.00 Discount -₹130.00 Taxable Value/Sub Total ₹200.00 SGST (2.5%) ₹4.76 CGST (2.5%) ₹4.76 Total Tax: ₹9.52 Balance Returned: ₹0.00 GRAND TOTAL: ₹200.00 This format ensures that, which is correct for a ₹200 transaction.
2. Current your calculation and display: Qty Item Name Price Amount 1 Matka Biryani ₹330.00 ₹330.00 Sub Total: ₹314.29 Discount -₹130.00 SGST (2.5%) ₹7.86 CGST (2.5%) ₹7.86 Total Tax: ₹15.71 Balance Returned: ₹0.00 Grand Total: ₹200.00
NOTE: All report and financial calculation should be AS per GST law if GST Bill is issued.
3. Optional to and GSTIN while create customer. And if GST no is entered then GST will work CGST / GST / ISGT (I hope you know Intra & Inter State sale) This feature is rarely usable. but if someone ask give me corporate Tax invoice.
Note: HSN/SAC code is optional while adding item and display in Bill. AGAIN: All report and financial calculation should be very clear.
For 200-500 daily bills, Prioritise accuracy, promptness, and daily reconciliation for financial integrity. I will try to plan these into our product development
I am damn sure it’s also an incorrect GST total tax in all reports where GST tax calculation is involved
1.Sometimes the system creates duplicate KOT and Order IDs (they should always be unique) – minor but very dangerous.
We have fixed this issue in latest code update.
2.If we have two orders valued at ₹1000 (received ₹800, due ₹200) and ₹100 (received ₹50, due ₹50), total due for 2 orders is ₹250. It shows individually (fine), but sales report shows outstanding for 2 orders as ₹900, which is wrong. We have fixed this issue in latest code update.
NOTE: You need to carefully check financial calculations. | Report should be more robust.
3. After KOT print, if user wants to cancel some items from all kitchen KOTs, they are removed from the list with a reason (fine), but if cashier wants to print updated KOT, cancelled items still print.
We will check this issue.
4.Instead of showing main menu and item categories in dropdown, add one vertical option in left sidebar. Currently you hide app menu bar on POS screen (fine), but when clicking to show vertical category menu bar, add one icon to toggle horizontal view (what you did right now) and after toggle it should switch most business as per Petpooja – vertical is good. Also POS right side items are easy to use, bottom button should be fixed (most clickable), and when new item added in cart it should auto scroll.
We will check the issue.
You removed item qty price total table heading which is very helpful for new members and looks cool – make this sticky when scroll (only items should scroll).
We will check the issue.
Or more easily, instead of click, one suggestion: here items should search via short code like “veg biryani: vb” – that code should appear in item add option.
Specially when i tested using discount 1. Correct (as per our think GST Law ) its more clear minor but buggy Qty Item Name Price Amount 1 Matka Biryani ₹330.00 ₹330.00 Gross Total ₹330.00 Discount -₹130.00 Taxable Value/Sub Total ₹200.00 SGST (2.5%) ₹4.76 CGST (2.5%) ₹4.76 Total Tax: ₹9.52 Balance Returned: ₹0.00 GRAND TOTAL: ₹200.00 This format ensures that, which is correct for a ₹200 transaction.
We will check this, its working, and if the issue exists, we will fix it in an upcoming update.
2. Current your calculation and display: Qty Item Name Price Amount 1 Matka Biryani ₹330.00 ₹330.00 Sub Total: ₹314.29 Discount -₹130.00 SGST (2.5%) ₹7.86 CGST (2.5%) ₹7.86 Total Tax: ₹15.71 Balance Returned: ₹0.00 Grand Total: ₹200.00
We will check this, its working, and if the issue exists, we will fix it in an upcoming update.
NOTE: All report and financial calculation should be AS per GST law if GST Bill is issued.
3. Optional to and GSTIN while create customer. And if GST no is entered then GST will work CGST / GST / ISGT (I hope you know Intra & Inter State sale) This feature is rarely usable. but if someone ask give me corporate Tax invoice. We will send suggestion to the team.
Note: HSN/SAC code is optional while adding item and display in Bill. AGAIN: All report and financial calculation should be very clear.
For 200-500 daily bills, Prioritise accuracy, promptness, and daily reconciliation for financial integrity. I will try to plan these into our product development
I am damn sure it’s also an incorrect GST total tax in all reports where GST tax calculation is involved
What I mentioned are minor bugs in what you developed—without any wrong calculations for financials and GST discounts.
NOTE: The POS UI still lags badly, and browser printing and silent printing.
Minor issues: Show the biller name in bills and KOTs—the system always shows the logged-in user’s name instead of the waiter unless assigned.
AND Really some button ui is not in sequence just as fo eg. merge table vs assigned table lots of ui cosmetics improvement. And most and important UI Improvement in POS Screen in right section. still button is not fixed only item should be scrollable and order details pages very annoying to scroll to and do any related activity. really suggest looks these UI.
Really, take an example from the best F&B apps, but fix these minors so we can decide to move forward. Make it polished with correct sorting.
We will check and fix the issue as soon as possible.
Please contact via support ticket for more details.
Hello, I believe there is a bug in the header section on mobile. Specifically, the button for the 30-day trial is showing and taking up too much space, causing the other buttons to disappear. Additionally, the logo is not displaying properly. Can you please help check this? Thank you!
Please contact via support ticket with screenshot so we can check and fix the issue.
Thank You
I just created a ticket for it, but it was also visible in the demo for the mobile version. Thanks.
Ok, We will check and solve the issue as soon as possible.
Thank You
hello, there is a bug, payment due inside report showing full amount after split payment and due
Please contact via support ticket we will check and fix the issue.
Thank You
there is bug here https://tabletrack.froid.works/inventory/reports/usage error 50O
We will check and fix it as soon as possible.
Thank you
Hello,
I’m facing an issue with the Track Theme in the admin panel. It seems related to Livewire navigation. When I switch to another page inside the panel, the page returns a 503 Service Unavailable error and all JavaScript functionality stops working. After refreshing the page manually, everything loads correctly again. The problem is clearly visible in the video link attached.
Please help me resolve this issue as soon as possible. Thank you!
https://drive.google.com/file/d/1BtlSWInDgYMBmGsLwosJ0bRMu1qk-xe8/view?usp=sharingSorry for the inconvenience. Please contact via support ticket with require details so we can check and fix the issue.
Thank You
do you have video teaching how to translate when you do not have modulo. I just need brazilian language
We have a language module available for this. You can check it https://codecanyon.net/item/language-pack-module-for-tabletrack/58403963?s_rank=12. Otherwise, please contact our support team, and we’ll share the details and solution with you.
Thank You
pre-purchase question,i tried demo and its everything i need except for 1 thing, is there apk app for android for direct printing like whats for windows??
Currently its not available. We have plans for that
Is this script only for managing 1 restaurant or is it multi-use(Multi-Tenancy)?
It is a saas application and manages multiple restaurants.
We use a single database to manage all restaurants. Check demo and log in as superadmin to see all restaurants. Restaurants can register themselves from the signup page
You said you use a single database to manage all restaurants. Does that mean that whoever buys or uses this product, is not independent from you ? Yes? Everything is under your sole control… I understand you correctly?
Once you buy the application. You become the owner of athe pplication and now it is completely yours. We do not have any control over that at all.
You are the sole control
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