344 comments found.
Hi Kamlesh, hope you are fine. This product looks great. But I am unable to create a demo account or neither able to login to the front end to check the demo using demo details. Can you please help fix this on priority. I want do experience the demo once and buy the product
Hello There, Thanks for reaching out to us.
The admin demo login details are working fine and our technical team is working on the issue with user demo login details. We will update you as soon as possible.
For any further queries or concerns, please feel free to reach out to us over support email here support@pixelnx.com
Regards,
Hello There,
Please check, the user demo login is also working fine.
Best Regards,
Hi PixaGuru team
What a fantastic product — congratulations on building something so polished and feature-rich!
I’ve been exploring PixaGuru as a potential solution for my use case, and I have to say it’s genuinely impressive. That said, before I commit fully, there are two areas that are really important for me: enterprise-grade security and the ability to sync users across multiple apps seamlessly.
I’d love to know whether PixaGuru currently supports any of the following, which I’ve grouped together under the heading below:
Critical Protocols for Cross-App User Sync:
- SAML 2.0 — Federated SSO between identity providers and service providers - OAuth 2.0 / OIDC — Token-based authorisation and authentication for APIs and web apps - SCIM 2.0** — Automated user provisioning, deprovisioning, and group sync across platforms - LDAP — Directory-based user authentication for legacy and on-premises systems - WebAuthn/FIDO2 — Passwordless authentication via biometrics and security keys
Even partial support for any of these would be really helpful to know about. And if none of them are currently available, I’d genuinely love to hear whether there are any plans to bring any of these features into a future release or perhaps as a paid add-on or extension.
I really appreciate you taking the time to read through this, and I’m looking forward to hearing your thoughts. Thank you so much in advance for your help!
Hello There, Thanks for reaching out to us.
We have forwarded the concerns to the technical team and they will check this. We will update you as soon as we get response from them.
Regards,
Hello There,
Hope this message finds you well.
At the moment, the mentioned features are not available in the script. However, if required, we can have them customized for you. Please feel free to reach out to us at support@pixelnx.com for further assistance or to discuss your requirements.
Regards,
Is it possible to download editable templates from this platform?
Hello There, Thanks for reaching out to us.
Yes, after editing the template user can download it. For any further concerns please feel free to contact us over support email here support@pixelnx.com
Regards,
How to update Version v2.1 ?
Hello There, Thanks for reaching out to us.
The steps for updating the script are mentioned in the documentation. Please refer the screenshot here https://prnt.sc/cn5utaVK3nQ7
For any further concerns or queries please feel free to contact us over support email support@pixelnx.com
Regards,
When will they have a section/module for creating overlays similar to those used by TV companies for news presentations?
Hello There, Thanks for reaching out to us.
The script already includes an overlay option that allows users to add overlays to template images. However, we’d love to better understand the specific style or format you’re referring to—especially if you mean dynamic TV-style news overlays (e.g., lower thirds, live tickers, breaking news banners, etc.).
Could you please share a sample or reference of the kind of overlay you have in mind? You can send it to us at support@pixelnx.com , and our team will review it to see how we can guide you or possibly include it in a future update.
Looking forward to your reference so we can assist you further!
Regards,
Can you guys please add more entertianment like streaming,podcasting,tv and radio,music etc graphics in next update thanks
Hello, Thank you for your interest in our product! We truly appreciate your suggestion and will certainly consider it for a future update.
Best regards,
How to import templets after the installation is complete?
Hello There, Thanks for reaching out to us.
We have provided steps in the documentation on how to download templates. Please refer to the documentation here https://kamleshyadav.com/documentation/Codecanyon/pixaguru
For any further queries or concerns please feel free to contact us over support email here support@pixelnx.com
Regards,
Where do we get the right files? The Codecanyon download seems outdated—tons of problems came up after installing
Hello There, Thanks for reaching out to us again and apologies for the inconvenience caused.
Could you please share the issues over support email here support@pixelnx.com our executives are here to help you.
Regards,
Dear PixelNX Support Team,
Unable to open support ticket — verification email not received.So that I have sended you mail on support@pixelnx.com.
I recently purchased and implemented your script, but I am facing several critical issues that need immediate resolution. Please find the details below:
Admin Credentials Issue
The admin email ID and password cannot be changed from the panel.
Subscription Plan Restriction Not Working
I created a user with the Basic subscription plan (which should allow access to only one template, Dccs).
However, in the user panel, all templates are being displayed instead of restricting access to only the assigned one.
Template Import Issue
Not all templates can be imported. Only import1 works, while others fail to import.
REST API Issue
The REST API provided is not functioning properly.
Request for Support Kindly provide a quick resolution or update patch for the above issues. These problems are affecting functionality and preventing proper usage of the script.
Looking forward to your urgent response.
Best regards,
Hello,
We’ve reached out to you via email. Please check your inbox at your convenience.
Thank you.
Sir, it has been four days and my problem has still not been resolved. I kindly request you to look into this matter and resolve it at the earliest.
Hello There, Apologies for the inconvenience caused to you.
Our technical team is working on the issues and we will update you soon.
Regards,
After your update, the system is not allowing login. This is a critical issue—please check and provide a solution urgently
Hello There, We will check the issue and update you soon.
Regards,
Admin Credentials Issue
The admin email ID and password cannot be changed from the panel.
REST API Issue
The REST API provided is not functioning properly. I have sended you replay mail please check
Hi Team, I’m facing two blocking issues after your update:
1) User account cannot create templates
Steps to reproduce: Login as normal user → Templates → Create New
Expected: Template gets saved and appears in the list.
Actual: Creation fails / nothing appears in the list.
2) User cannot add templates to a campaign
Steps to reproduce: Login as normal user → Campaigns → Create/Edit → Select Template
Expected: Choose an existing template and proceed.
Actual: No templates available / selection is disabled, so campaign can’t be created.
Hello There, Thanks for reaching out to us.
We will check and rectify them at the earliest. For any further concerns please reach out to us over support email here support@pixelnx.com
Regards,
hey guys this is trait i emailed you and youve asked me to open a ticket but when i go to the moto theme site i never get an email verification so i cant make a ticket
Hello There, Thanks for reaching out to us.
Please share the issues you are getting with the script over support email here support@pixelnx.com
Regards,
I bought the script, and it has several bugs. - The Instagram template appears on one creation screen, but it no longer appears on the other for creating artwork. - The Instagram template is outdated, still in the 1080×1080 format (the new format is 1080×1350). - The text doesn’t change color when you change it in the color palette. - The template created in the admin doesn’t appear for the user to use. - A template created in the admin with a custom size doesn’t appear for the user to use. - When you insert a new image, it changes the one currently in use in the template, even though it’s not selected.
PS: I tried to register on the support.motothemes.net website, but I couldn’t because it doesn’t send the email to complete the registration. So I had to come here to this panel to discuss my issues with the script.
Hello There, Thanks for reaching out to us and apologies for the inconvenience caused.
Please raise the concerns over support email here support@pixelnx.com our executives are here to help you.
Regards,
Many thanks to the support team for their hard work in helping to overcome the difficulties that occurred. I am truly grateful for the very professional work.
Hello There,
We truly appreciate your feedback and remain committed to providing you with the best possible service. Your satisfaction is our priority, and we are always here to assist you.
Please feel free to reach out to us over support mail support@pixelnx.com if you have any further questions or concerns.
Best regards, Kamlesh Yadav
I bought this script and I asked my friend to install it on my server. After installing it, there were several problems where the templates were not loading and the Template Importer was not working. After trying to fix it several times, the problem could not be solved so I contacted support@pixelnx.com for help. Support also looked at it and gave suggestions so that the script was installed on the main domain and not a sub-domain, we also installed it according to their suggestions, we just installed it on the main domain. After installing it on the main domain, the same problem still occurred, the templates in the Admin panel and User Panel were still not loading. It has been a week since this problem was resolved. I had to comment here because I was disappointed because I did not get the proper service from the support team. Should I just uninstall this script and forget about it and bear the losses? Or wait until when?
Hello There, Thanks for reaching out to us and apologies for the inconvenience caused to you.
Our team will check the issue and resolve them as soon as possible.
Regards,
Pre-purchase questions:
1. Can I create new categories and templates? If so, what format does it accept?
2. Does it now include subscription payment?
I don’t understand the concept of a one-time payment. Clients would want to use it regularly for social media promotions, so a subscription makes more sense.
Thanks.
Hello There, Thanks for reaching out to us.
1. You can create new categories and templates within the editor. There is no option to upload templates from external source.
2. Auto subscription feature is not present. User can purchase the plan and once expired user can repurchase it.
We appreciate your suggestion and we will try to integrate in the upcoming updates.
For any further concerns please feel free to contact us over support email here support@pixelnx.com
Regards,
DO NOT BUY THIS SCRIPT IS DEAD COMPLETELY THEY WILL PLAY YOU SAYING ITS GOOD WHEN IS NOT
Hello There, We are sorry to hear that you are having a negative experience with the product.
We would really appreciate it if you could drop us a message at support@pixelnx.com with the details of what’s not working for you. Our team is happy to take a look and help sort things out.
We hope to have the opportunity to turn your experience around and restore your confidence in the product.
Regards,
Hi Pixaguru Team,
I hope you’re doing well.
I’m currently facing an issue and have sent a detailed email regarding the problem to support@pixelnx.com. I kindly request you to check the message at your earliest convenience and assist me in resolving the matter.
Thank you for your support and prompt attention.
Hello There, Thanks for reaching out to us.
Our executives will revert you soon.
Regards,
Hello guys who can help me with import templates for my project I will pay extra I’m tired of waiting for solutions from author and very soon my support will expire with my problem resolve
Hello There, Thanks for reaching out to us.
Please raise the concerns over support email here support@pixelnx.com our executives are here to help you.
Regards,
Hi… I want to buy. I need some important improvement like multiple AI (deepseek, gemini, and other.) add and support webp, gif, pdf, html and other. Import customize temples from Canva links. And other improvements…
Hello There, Thanks for reaching out to us.
Could you please reach out to us over support email here support@pixelnx.com for further discussion
Regards,
Good author please assist I have responded to the email
Hello There, Thanks for your response.
Our executives will revert you soon.
Regards,
Hello. Please add the Payeer payment gateway in the next update, as well as the possibility of bank transfer. Thank you.
Hello There, Thanks for showing interest in our product.
At the moment, we do not have plans to add Payeer payment or bank transfer methods. We may consider integrating them if we receive more user demand. However, if you would like to have this customized, please reach out to us via our support email at support@pixelnx.com.
Regards,
I bought this but it doesn’t work well and has a lot of bugs. The script is unfinished, I need my money back to avoid wasting my hard earned money.
Hello There, Thanks for reaching out to us.
Please share the issues over support mail support@pixelnx.com we will for sure check the issues and resolve them.
Regards,
