4995 comments found.
Hello, greetings. I would like to know if this template works by country, city, or town. How does the application handle having clients in different cities or towns within the same country?
For example, if I want to order from a restaurant in my city, will the application show me only the restaurants available in my location? I am very interested in purchasing the template, but I would like to clarify these questions first, especially whether the application can display nearby restaurants based on the user’s city or even their country.
I would also like to know if you can handle the installation, and if so, how much the service would cost. Thank you very much.
Hello sir, we handled this in a very modern way, we call it operation zone. Based on the delivery address the system detect the zone and show the restaurants available on that zone. If you want to have a meeting with our business team kindly open a ticket here – https://support.6amtech.com/ they will discuss in details with you. Thank you.
How can I download the latest update code if I purchased the code a year ago?
Yes you will get the latest update code always when you download the code from Envato. Thank you.
But I have a question that when I downloaded the file for the first time, its size and the file which I am downloading latest now is the same. Will the size of both the files remain the same?
Sir if you download now you will always get the latest version which is same file. If you have a previous version then you can compare the file size. If you face any problem or need anything feel free to open a ticket here sir – https://support.6amtech.com/ our team will assist you. Thank you.
Hello, support for utf8mb4?
Yes sir. Supported. Thank you
Is there a way to add images as links when importing from Excel?
No sir.
What is the difference between stackfood and 6ammart functions for restaurant
Sir you can read the details here https://6amtech.com/blog/6ammart-vs-stackfood-best-suitable-for-your-business/ Thank you.
Hello, I recently purchased your script and successfully installed the admin dashboard. I was initially able to make edits without any issues, but suddenly I can’t save any new changes. I keep getting a 405/500 error page each time I try to save.
I’ve already submitted this issue on your support platform but haven’t received a response yet, and I really need to move forward with my project.
Great work on the script, by the way!! I just need help resolving this error so I can continue and move to next phase.
Also, i need the following details as well.
React Site Setup and details for React Site. What’s the React license code? What’s the React Domain?
Thanks!
Sir, Thank you for your appreciation. Kindly share your support ticket number with us. And for the React user website setup, you can follow the documentation from here to configure the React user website- https://stackfood.app/documentation/version-update/react/. You will get the instruction from this documentation from where you can get the purchase code of the script- https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code Thank you.
Please add one more sms api ( bulksmsbd.net)
I noted your point sir but can’t promise sir.
Hi, good update. Congratulations…
Thank you sir.
I had purchased your Stackfood regular bundle which is more than 1 year old now and it is having problem in deploying, it is repeatedly showing username and key but is not moving forward, what does this mean that I have to purchase your code again or some other package will have to be renewed only then my app will run
Sir can you please open a ticket here – https://support.6amtech.com/ so that our tech team can investigate. And you don’t need to renew or purchase a new one as the license is for lifetime. Thank you.
Please reply to ticket #49074 as soon as possible.
Sir, The concerned person has already replied to your ticket. Kindly check it. Thank you.
Hello. In my settings, restaurant can cancel. But where is the option for restaurant to cancel the confirmed order in restaurant app? I can’t find it.
Sir, in 6amMart the restaurant cannot cancel a confirmed order. Only the admin has the authority to cancel an order once it is confirmed. Thank you.
6amMart? This is Stackfood right? In settings, the is an option that restaurant can cancel. What does it mean?
Sorry sir my mistake in StackFood the feature is same. Restaurant can’t cancle a confirmed order sir.
Hi, pre-purchase questions. 1) Can I change the menu page layout from the admin dashboard? 2) Where can I change the theme’s main colors? Can I do this from the admin dashboard without editing the CSS? 3) Do you have a plan for WhatsApp integration? 4) Is there a page in the admin dashboard where I can view outgoing email and SMS logs?
Sir, 1.Currently, the admin panel does not include an option to change the menu page layout.
2.You can change the primary color of the admin dashboard from the admin panel. Here is the reference screenshot: https://prnt.sc/Y-VBpn3ufs4P
3.We don’t have confirmed information about WhatsApp integration yet. Please stay connected for future updates.
4.At this moment, there is no section to view outgoing email or SMS logs in the system.
Thank you.
could this be implemented as a customization?
Kindly open a ticket here sir – https://support.6amtech.com/ our business team will arrnage a meeting with you. Thank you.
Thanks! I’m trying to place a test order, but why Stripe not working in test mode?
One more thing, where can I find the order summary email templates? Is there a email template that notifies also the administrator when there’s a new order?
No sir we don’t have order summary email and no email order notification for admin. Thank you.
It’s been almost 2 months since the restaurant and delivery man app order notification issue in andrid 15 and 16 , when it be resolved ??
What kind of issue are you facing sir? Do you have any support ticket number sir?
I get an error 419 Page Expired wheneve I try to login. This is after updating the admin panel from 8.4 to 8.5. I have cleared my browser cache but I still can’t login. Kindly help. Thank you.
Kindly open a ticket here – https://support.6amtech.com/ sir our team will assist you. Thank you.
Sir, As you are facing a technical issue, kindly create a support ticket and share your concern in detail. Our technical team will assist you. No worries. https://support.6amtech.com/ Thank you
Hello.
- Firebase or Manual Order Notification type. What does Manual Order notification mean? Where can I set it up? Because I want repetition notification for confirmed order in restaurant app.
- Does Restaurant get the notification when the app is in the background or the device is locked?
And, If the Background Notification option is enabled in the restaurant app, it will receive notifications even when the app is running in the background or when the device is locked.
Sir, 1. With Firebase, the restaurant will receive a standard pop-up notification when an order is placed. However, continuous ringing is not available for Firebase notifications. 2.When you select the Manual notification type, the restaurant app will receive continuous alerts every 10 seconds until the order request is viewed. You can choose the notification type from the settings shown in this screenshot: https://prnt.sc/Wyah38AjoAXj And, If the Background Notification option is enabled in the restaurant app, it will receive notifications even when the app is running in the background or when the device is locked. Thank you
Hello.
- Some items in a customer order are missing, the customer wants a refund. Will the customer receive a full refund or only the items missing from the order?
- Can the Deliveryman view/receive orders from outside his zone?
Sir, 1. Currently, if the customers request for the refund then the amount of the full order will be counted for the refund request, not for any specific product. 2. The deliveryman can not provide the order outside of that zone. Thank you.
2. That means no new order in Order Request/List ya? The deliveryman enter the zone, the order request list will be updated?
No sir delivery men can see the order list from outside the zone. Thank you.
Okay, that means if he outside from his zone, he still can see the new order request list, but can’t accept or deny, correct?
.
Let me clarify the current functionality. At present, deliverymen can view and accept or decline new order requests even if they are outside their assigned zones. However, we have plans for a future update where deliverymen will be restricted to receive orders only within their real-time assigned zones. Thanks
Dear sir I request sir new upcoming update in add nepali payment getaway
Thanks for your valuable feedback sir. We noted it and will forward it to our product team. Feel free to open a ticket here – https://support.6amtech.com/ if you want to have a meeting with our business team for any kind of modification or query based on your business need sir.
Where can I modify or disable the “Starting coverage area (km)” option in the “Vehicle Category List” section?
I want all vehicle types to receive orders from their current location, but only within the maximum coverage range will they be able to receive new orders, as in the following example:
1. Bicycle: 0 – 5 km
2. Motorcycle: 0 – 10 km
3. Car: 0 – 30 km
Sir, there is no option to disable the coverage area feature. You can set the vehicle coverage area from the delivery management section of the admin panel. However, in the current system, you can not overlap the coverage area for the vehicles. If you set the bicycle to 0-5 km, then you need to set the other vehicle to <5.1 km like 5.1-10km. And then the car needs to be set <10.1 . Thank you.
Issue on live chat in user app (V 8.5) Its show blank screen after click on live chat button
Sir it is maybe happening for a specific case, can you please open a ticket here – https://support.6amtech.com/ so that we can track the issue and our tech team will give you solution after investigating the issue. Thank you.