7229 comments found.
Please reply my ticket 51288
Don’t worry sir the assigned person will get back to you ASAP.
Will this work on MariaDB databases?
No sir. Currently its in mysql database. Thank you
please why after setting zones it was working file then suddenly stop and start showing services not available in your area
Sir, If you are exploring our demo, please note that the demo data resets every hour. Kindly complete your exploration within this interval. Additionally, within the zone, you need to add the relevant modules and configure the other necessary settings for the services to function properly.
Thank you
sir cant you add services module
Sir, we currently do not have any plan to include this feature in the system. However, if you require it, we can implement it for you as a customization.
When You will add ETA real time showing Delivery boy Flow in User app?
Sir we already have this feature sir. But we are trying to improve the feature. Thank you.
Thank you for your reply yes i know that’s why i am say that need more improvement because whenever delivery men traveling that real time Movement Flow like riding bike not showing to the customer, and customer expect they want to see where are the delivery they want track on real time ETA and delay because of traffic they want to monitor that’s why it is very important part also one more thing is that whenever new notification send by the admin that should also reflect or get to without login customer
Thanks for your feedback sir. Stay following and supporting us.
I have a question about the currency formatting in the system. Currently, the default format displayed is “1,000.00”, but in my country the correct format is “1.000,00”, using a period for the thousand separator and a comma for the decimals. Could you please tell me how to change the currency formatting in the system to match my country’s standard? Is there any internal setting or panel option to adjust this?
Sir by default not possible. Can you please open a ticket here https://support.6amtech.com/ our team will guide you. Thank you.
According to the information provided, it states:
> “If enabled, customers can make partial payments. For example, a customer can pay $20 initially out of their $50 payment and use other payment methods for the rest. Partial payments must be made through their wallets.”
I understand this explanation, but during testing I enabled the Partial Payment option, and it does not seem to work. I also tested it on your demo, and the behavior is the same.
When checking out, there is no option to make a partial payment. The system only shows:
Full payment using digital payment methods or Cash on Delivery (COD)
If COD is selected, the system does not deduct any partial amount from the wallet. If a digital payment option is selected, it requires the full amount to be paid.
This makes it unclear how the partial payment feature is supposed to function. I tested multiple times, including adding funds to the wallet, but no partial payment option appears.
Can you please provide a clear explanation or confirm if the feature is currently not working?
Thank you.
Sir, to use the Partial Payment feature, please ensure that it is enabled from Admin Panel → Business Settings (as shown in the screenshots you shared). Once this option is enabled, the system will automatically deduct the initial amount from the customer’s Wallet balance first.
If the wallet balance does not cover the full amount, the system will then allow the customer to pay the remaining balance using the available payment methods at checkout.
Please note that the partial amount is always deducted from the wallet first, and only the remaining amount is paid through other payment options. That is how the Partial Payment workflow is designed.
If you follow these steps, you should see the options appear as expected. Thank you.
Sir, in previous comments, you mentioned that you would consider adding a module similar to Drivemond or something similar to Uber to 6ammart. Is this still in your plans? If so, what is the estimated time for its release?
Till now no plan sir but if you need these modules you can contact our support team – https://support.6amtech.com/ Thank you.
Subject: Improvement Suggestion – Payment Methods and Currency Mapping by Geographic Zone
Hello Team, I would like to bring your attention to a very important aspect of the payment system within the application.
Currently, when a user selects an amount, the available payment methods (digital or cash-on-delivery) appear without considering the user’s geographic zone. However, each region relies on specific payment solutions, and these vary significantly from one zone to another.
For example: Payment methods used in North Africa, Central Africa, or Southern Africa are not the same.
In Europe (Eurozone), digital payments should be linked to solutions such as Stripe.
In Central Africa, other region-specific solutions are needed.
I would therefore like to suggest the following improvements:
1. Once the zone is selected, the system should determine whether the customer will pay digitally or in cash.
2. If the customer chooses digital payment, the application should display only the digital payment methods that are compatible with that specific zone.
For instance, several widely used African payment solutions are currently missing, such as:
CinetPay (operating in more than 10 African countries), MaxiCash, pawaPay as well as other local solutions depending on the region.
3. We can go even further. After selecting the zone:
The application should associate the payment methods available in that zone. Then, it should automatically link the currency used in that zone. This ensures a fully localized and seamless user experience.
Concretely: A user located in Europe should automatically see pharmacies displaying their prices in EUR, since that is the currency used in that region.
A user in Dubai should instantly see pharmacies offering prices in AED.
A user in Central Africa should see prices in FCFA, along with the digital payment methods commonly used in that region.
This creates a more logical, intuitive, and consistent experience for users worldwide.
I strongly recommend integrating this complete logic: Zone → Payment Type → Zone-Specific Payment Methods → Zone Currency.
Thank you in advance for considering this enhancement.
Thank you so much sir for taking the time to share your valuable feedback with us! We truly appreciate your input, and your insights are crucial in helping us enhance our software. We’ve noted your suggestions and will share them with our product team. However we can’t promise immediate changes, but we’re working hard to improve. For technical assistance or to hire us, please open a ticket at https://support.6amtech.com/ Your support is appreciated sir
document or license not working to me
Sir can you please try with a different network or use VPN. Thank you.
i do it and try it but not working
Sir I just checked and it is working fine from our side. Sir can you please open a ticket here – https://support.6amtech.com/ with a video and details so that I can assign the ticket to a technical person. Thanks for your cooperation sir.
i do it and open ticket for it but not answer
Sir our dev team working hours are from 9am to 6pm GMT+6 time zone so hope next working day they will gey back to you ASAP. Can you please share me the ticket number sir. Thank you.
ticket number :51232
your team not answer me please help us to finish this
when the multicurrency will be avaible for user ?
Sir till now we support team don’t have any information about this. But noted your points and will forward to our product team. Thank you.
can i have feedback this week plz ?
Do you plan to add other modules?
Currently no plan sir. You can contact our business team if you need anything – https://support.6amtech.com/ Thank you.
51224 plz response to my ticket
plz response to my ticket : 51224
Yes already replied. Kindly check sir
plz response to my ticket : 51224 again
Sir don’t worry, tomorrow as soon as possible our team will get back to you. Kindly please note our dev team working hours from 9am to 6pm GMT+6 time zone. Thank you.
1. Integrate PayU Payment Method 2. Integrate WhatsApp Order Confirmation and Notification or authentication API feature 3. Integrate In App Item URL Link generate and Share feature
Thanks for your valuable feedback sir, we will think about these sir.
1. If a customer places an order with the wrong location set and later places it at the correct location or after setting the correct location, why is the delivery charge not changing? And if the customer sets the correct location from the admin panel, the delivery charge is not changing. This means that both parties lose if the delivery charge for the riders is lower. How can I solve this issue?
2.And when signing up or logging in, can the email ID be made optional or can the requirement be turned off because people in many districts of Bangladesh are not so developed and are not used to setting up email?
3.Some restaurants have a contract with them for each order, but not a percentage, meaning it could be a fixed amount of 5 taka or 10 taka. Not all restaurants have a percentage contract, so how can I set this?
Sir,
The delivery charge will update when the customer changes the location directly from the map. If it is not updating on your end, please submit a ticket here so our technical team can check this issue: https://support.6amtech.com/
You can choose a different login method from the admin panel. When you select another login option, the email field will not be required. Attachment: https://prnt.sc/xICYPwlZ1GOT
At the moment, fixed commission amounts (e.g., 5 or 10 taka instead of a percentage) are not available. This can only be done through customization. Thank you.
What does the AI do?
Sir,Through the AI feature, you can easily generate product descriptions directly from the Admin Panel. Thank you
Sir till now AI is used for content generation. Thank you.
it has many bugs…i have set 16 hrs. working hours for vendor but in app it shows “Closed Now”, default banner is not working and some others Please fix it as soon as possible and update new release.
Sir,We have thoroughly checked the demo, and everything is working fine. If you are facing any issue on your system, please share the details in a support ticket- https://support.6amtech.com/. Our team will investigate the issue Thank you
Sir kindly open a ticket here – https://support.6amtech.com/ our tech team will investigate and will give you a solution. Don’t worry if there is any problem we must resolve that. Thank you.
Does Project include all the apis for mobile apps and is there any postman collection we will get along the purchase?
Yes projects includes all APIs but for postman collection you must need to purchase an extended license. Thank you.
Hello. When an employee is created, that employee is unable to sign in! Where can be the issue? Even though the email I can see for my employee in employee list in users section is correct as the password, but I kept having popup that email not exist!
I’m trying to create the ticket, but cant. You people are requested to reply here at least!
Sir, From the Admin Panel, you can set the login URLs for both Admin Employees and Store Employees. Once the correct login URL and credentials are used, the employee will be able to access their respective panel.
Please check the attached screenshot and ensure that all information is configured correctly: https://prnt.sc/FOK15rL_8r98
If the issue still persists, kindly try submitting a ticket using a different browser, as our technical team is available there to assist you directly. Thank you.
Please respond to ticket #51121.
It is urgent.
No matter the addon I try to enable or activate, (Vendor or React), delivery man app is the confirmation popup I am getting.
Sorry for this inconvenience sir, tomorrow ASAP our team will check this sir. Thanks for your cooperation sir.
Hello, I need to respond to this ticket #51148 urgently. I know there are hundreds of awaiting tickets, and even though I’ve received one response, I haven’t received anything again regarding my issue since this morning.
sorry for delay response. they will get back to you soon.
