284 comments found.
I saw this comment. Could you please explain why a direct call is not allowed?
WHY DON’T YOU ALLOW ME TO MAKE THE CALL? How are you supposed to make the call to clients that are not inside the Perfex? is not a reasonable reason to add none clients to the system to make the call.
sother user asked you – Is there a digitalphone in perfex to type in the number and call out and see the calls going in?
YOU – Yes, there is a digital softphone integrated into the module. However, you cannot dial other numbers directly; it works only with existing leads and customers.
We didn’t add this feature because some clients specifically requested not to have it, and in other cases it could be misused unnecessarily. However, if you need this functionality, we can customize it for you.
does it has call recording on incoming and out? i mean call recording for all calls + logs
i need to record all cals – in and out.
also – does allow bulk sms sending?
both recording features is there
hi team, i have a local asterisk/vicibox server used for SIP, is it possible to be integrated Lead-Manager with asterisk ?
We can customise for you if you needed any custom work lets connect at sales@zonvoir.com
Hi im interested in buying.
Is it working with the newest twilio? Is there a digitalphone in perfex to type in the number and call out and see the calls going in?
After a Call , can i see the data or the overview in leads or clients?
Thank you.
Yes, there is a digital softphone integrated into the module. However, you cannot dial other numbers directly; it works only with existing leads and customers.
Yes, after a call, you can view the call overview and individual call history.
Hi Team,
We are currently using the paid version of your Lead Manager module for Perfex CRM. We had temporarily deactivated the module and are now trying to activate it again. However, the system is asking for the purchase code. Sent email through code canyon and seperately too on your sales id. When we enter our purchase code, it shows that the code has already been used, and we are unable to reactivate the module. Could you please help us resolve this issue?
Additionally, we wanted to check if you can customize the module to use Indian phone numbers, We would be happy to discuss any additional cost if required.
Looking forward to your assistance.
Thank you!
not possible to integrate custom html code inside the body email?
Custom work needed for that. If you are interested lets connect at sales@zonvoir.com
Yes you can use custom HTML code in email by using email template section of setup menu!
Do you provide a SAAS compatible version or I make changing the code by other developers? thank you
Hi, We’re available for custom work. Please feel free to reach out to us at sales@zonvoir.com
I am receiving error “Error: Client version not supported”. When I disable the module, the error goes away. I made sure everything is up to date, including this module.
Hi, Twilio has updated the SDK. Our team is already working on it, and the issue will be resolved by next week Tuesday. We appreciate your patience.
Perfect! Thank you.
Now its live.
Thank you for the update. Works perfect!
it support php 8.x
yes
Can it transfer calls between users?
Between twilio
Yes, if you use a conference call, the call will be between multiple users.
Please reset my purchase key
Please share purchase key through support@zonvoir.com
Hi, I’ve installed it in 2022 and now I want to update it with new (current) version.
What steps do I need to take to update. can I just deactivate, uninstall and reinstall it? Or please let me know how.
Thank you
Hi, Please download the latest ZIP from CC, install it over the CRM, and upgrade the database. no need to deactive or uninstall old one
Hi, Thank you for your response. I’ve done accordingly. After installation and DB upgrade, the module could not be activated. it’s the same installation and domain.
I’ve sent email with my purchase key for the activation.
Thank you
I have multiple admin users – when they email a lead, it sends from the email address on the company settings which is noreply, so all users who email its sending from that email and not the one linked to their own user account?
i found it, i think the settings should be move to main settings – be better there
Can we add email signature as its not showing one i set on server side and also when you compose an email, the body isn’t coming through
I’ve responded to your comment via email. Currently, the signature feature isn’t available, but we can customize it for you if needed.
can you help fix the reason why no emails are showing content in the body. Yes please give me eta / cost to customise
Replied through email
i have two license code and i need update version and my licence code say already in use please verify, i need update plugin
Please send license code at support@zonvoir.com
Pre-Sale: Is this the equivalent of a telemarketing feature? If so, is there an integrated dialer? Reference: Teleman. Will each staff admin have access? Does it work with SaaS? Any responses appreciated.
There is no built-in dialer pad the system initiates calls directly to the number. However, if you require a dialer pad feature, we can customize it for you.
The module has been making Perfex slow since the latest updates; I have to disable it to restore smooth page and database loading.
replied through email
i came to buy this for my saas only to see latest update removed saas – why are you anti progress
Why removed SaaS? We were ready to get on board :/ Also would be really nice when receiving a call from an existing lead/Customer, to have a button to show account information
Why you Removed SAAS compatibility in latest update? Isn’t this addon supposed to work with saas ?
