Good day, I hope you are doing well. I would like to inform you about an important issue we are currently facing in the POS section.

At the moment, our POS section is getting linked with another store’s POS section, which is causing customer information, order lists, and cart data to mix between stores. As a result, incorrect information is appearing in front of customers, and the billing system is facing serious confusion.

Main Issues:

Products or orders that should only appear in our store’s POS are being shared with another store.

Customer & Cart Data is shifting from one store to another.

When two stores bill customers at the same time, the data is conflicting.

This is a critical issue for our business and requires an immediate solution.

Kindly look into this matter and resolve the issue as soon as possible.

Thank you.

Feedback on the New AI Product Description Feature

Hello Team,

I’ve been testing the new AI product description feature, and I really appreciate the progress. It’s a strong step toward automating content creation for sellers using this script. The feature has great potential, but I’d like to share some important feedback that could make it even more useful.

The Current Challenge

Right now, the generated content feels a bit too generic and does not fully adapt to each store’s brand voice or tone. Sellers often need:

• consistent writing style
• SEO-friendly descriptions
• a fixed voice or tone for their brand
• content structure that fits their workflow

Having to re-enter instructions every time is repetitive and doesn’t guarantee consistent results.

Suggested Improvement

Please consider restructuring the AI module to allow shop owners to save a default writing profile or style template. This would let the AI automatically follow the same tone and structure for every product.

For example, store owners could define:

• preferred tone (professional, friendly, minimal, descriptive, etc.)
• preferred structure (SEO title, features, meta description, keywords, etc.)
• a reusable preset instruction prompt
• multiple selectable writing profiles

This would help ensure consistent, higher-quality content without repeating instructions.

Technical Recommendation

You could add an “AI Style Configuration” section in the admin panel. Here, sellers can enter their preferred style once. Then, when generating descriptions, the system automatically combines:

User’s product input (name + short description) + Stored writing preset = Consistent, brand-aligned output

From a code perspective, this could be handled by storing the user’s prompt using simple fields in the database and attaching it to the back-end request sent to the AI engine.

Why This Matters

• Improves SEO and conversion rates
• Creates consistent branding across all product pages
• Eliminates repetitive instructions
• Helps serious sellers produce high-quality content faster
• Makes the AI feature more powerful and professional

The current feature is promising, and with this improvement it would become a real advantage for shop owners. Thanks for the continued development and support!

Screenshot reference: https://prnt.sc/0YUvfkgLtCl4

Hi, why section banner not sliding on web app, it slides only in the mobile app

If I buy this, can I change from one device to another device same license

Great product, just wondering when it’s gonna be able to schedule notifications and I am not reciving notifications for new updates.

Hello sir

1)When u will add an option for colours from admin pannel in variation. 2) add an option to edit header and footer 3) delete option in production varation means to delete un wanted variation at the time of product listing

I recently attempted to run my application in an environment that uses 16 KB memory page sizes, but the deployment failed with the following message:

“Your app does not support 16 KB memory page sizes.”

It appears that the current build or configuration of my app is not compatible with this memory architecture. I would like your guidance on:

How to enable or configure support for 16 KB memory pages, or

Any required updates, dependencies, or build steps needed to make my app compatible,

Whether there are known limitations or workarounds for this issue.

Please advise on the recommended solution so I can ensure proper deployment.

Why is this Team not providing any technical support. They request cpanel login and ask you to upload more Banner images while the existing ones do not work.

This is my ticket number #51107

MY WEBSITE BANNERS ARE NOT WORKING ON WEB VIEW. Why can’t you fix this after logging into my server and having website admin access?

Are you planning to add option to add api for auto currency converter?

The product review section after an order is complete is easy when using a computer -https://prnt.sc/JZ8hyMgOsAkc , however if customer is leaving a reveview on his phone its terible. the Section on phone interface does not work.

I have a big concern, you have a great feature where every order has a delivery code. why then do you allow vendors to mark items delivered without imputing the delivery code?

This will cause a lot of dispute and fraud. vendors should be required to input order delivery code while trying to mark order as delivered. so the user should provide them with the code

Does your system support pre-orders?

Hello,

There is a critical bug in commission settlement for COD/manual payments.

Expected behavior: - Platform applies 15% admin commission on order total. - If the seller received cash (COD), the platform must deduct the 15% commission from the seller’s wallet immediately when the order status becomes Delivered. - If seller wallet is insufficient, the system should record a debt for the seller and prevent withdrawals until the debt is cleared or admin settles it.

Current issue: - Commission is shown in invoice but NOT deducted from seller wallet for COD/offline payments. Sellers can withdraw full amount while the platform has no profit.

Please advise: 1) Is this a known bug? 2) If not fixed, provide steps or a patch to enable automatic deduction (or automatic creation of seller due) on COD delivered orders.

Thanks.

Hello,

My 6Valley installation calculates admin commission and shows it in the invoice, but the commission is NOT deducted from the seller wallet for manual/COD payments after the order is marked Delivered. For digital/wallet payments, the seller net is correctly applied, but not for COD/offline.

Could you please confirm: 1) Is there a setting to auto-settle COD on “Delivered”? 2) If not, how to enable automatic commission deduction for offline/COD payments without modifying core code?

Thanks.

Again is this how you give your support? This ticket was created since 5 days ago,

1.Order checkout not working 2. Banner images not showing On Desktop view

You should add a category commission selection as do big stores like Amazon

Hi,

What is the difference between in the following two scripts, and which one should buy?

• Valley Multi-Vendor eCommerce CMS – Complete eCommerce Mobile App, Website, Seller and Admin Panel and
• 6amMart – Multivendor Food, Grocery, eCommerce, Parcel, Pharmacy delivery app with Admin & Website

Hello, I have copied scriped as per documentation. but on installation when i click on get started, it redirect to page https://smartenergy.pk/step1

with 404 error.

how can i fix this issue. I have already created db, user and added to database.

Hi Is there away that i can download the 15.6 version??

i’m yet to get assistance on ticket #51107