4364 comments found.
Does your system support pre-orders?
No sir, Thank you
Hello,
There is a critical bug in commission settlement for COD/manual payments.
Expected behavior: - Platform applies 15% admin commission on order total. - If the seller received cash (COD), the platform must deduct the 15% commission from the seller’s wallet immediately when the order status becomes Delivered. - If seller wallet is insufficient, the system should record a debt for the seller and prevent withdrawals until the debt is cleared or admin settles it.
Current issue: - Commission is shown in invoice but NOT deducted from seller wallet for COD/offline payments. Sellers can withdraw full amount while the platform has no profit.
Please advise: 1) Is this a known bug? 2) If not fixed, provide steps or a patch to enable automatic deduction (or automatic creation of seller due) on COD delivered orders.
Thanks.
Hello sir, this is not an issue we have both digital and COD orders and the account of this system handles both in a very good way. You can see the total withdrawable, total pending withdraw, total admin commission given etc data very clearly. But yes you are right there is no auto deduction system for vendor directly when a COD order is delivered. Admin needs to handle these in a manual way but the system will show the full calculation. Thanks for your understanding. If you need any modification as per your business, feel free to open a ticket here – https://support.6amtech.com/ to book a meeting with our business team.
believeThis is a problem because in this case sellers will be using the platform for free when using cash on delivery!
Thanks for your feedback sir. We must think about this ASAP.
Please add a feature in the next update that allows a commission to be deducted from the seller’s wallet when you pay on delivery, this is very important for our work, currently I have to modify the code to add it myself
Hello,
My 6Valley installation calculates admin commission and shows it in the invoice, but the commission is NOT deducted from the seller wallet for manual/COD payments after the order is marked Delivered. For digital/wallet payments, the seller net is correctly applied, but not for COD/offline.
Could you please confirm: 1) Is there a setting to auto-settle COD on “Delivered”? 2) If not, how to enable automatic commission deduction for offline/COD payments without modifying core code?
Thanks.
Sir, 1.There is no built-in option to automatically deduct admin commission from the seller wallet when a COD/offline order is marked as Delivered.
2.The system does not provide any setting, plugin, or toggle to enable automatic commission deduction for COD/offline payments without modifying core code.
Thank you.
Again is this how you give your support? This ticket was created since 5 days ago,
1.Order checkout not working 2. Banner images not showing On Desktop view
Sir, Apologies! Kindly share your ticket number. let me check with the team. Thank you
Does the system add payment collection through COD to part of sellers withdrawable balance?
You should add a category commission selection as do big stores like Amazon
Thanks for your valuable feedback sir. We will think about this.
Hi,
What is the difference between in the following two scripts, and which one should buy?
- Valley Multi-Vendor eCommerce CMS – Complete eCommerce Mobile App, Website, Seller and Admin Panel and
- 6amMart – Multivendor Food, Grocery, eCommerce, Parcel, Pharmacy delivery app with Admin & Website
Sir kindly check this article https://6amtech.com/blog/6ammart-or-6valley/ Thank you.
Hello, I have copied scriped as per documentation. but on installation when i click on get started, it redirect to page https://smartenergy.pk/step1
with 404 error.
how can i fix this issue. I have already created db, user and added to database.
Sir can you please open a ticket here https://support.6amtech.com/ so that our technical team can investigate and assist you. Thanks for your cooperation sir.
Thank you for your reply. I have created a ticket. Its 51131
Hi Is there away that i can download the 15.6 version??
You need to contact our support team sir. Thank you.
i’m yet to get assistance on ticket #51107
Sir today is weekend here for developers hope ASAP in next working day they resolve your issue. Thanks.
Hello, I need a response to ticket 50882. Also, how can I set dark mode as the default? Thank you.
Don’t worry sir the assignment person will get back to you in next working day ASAP. Thanks for your patience and understanding.
This error appears: Illegal percent encoding in URI. When the store name is in Arabic, how can this problem be solved?
Sir can you please open a ticket here https://support.6amtech.com/ so that our technical team can investigate and assist you. Thanks for your cooperation sir.
I created a Ticket and complained about banner image not showing on desktop views. Team was asking me to provide screen recording. for a website that is live and I gave the website link. No solution. just bla bla bla
Have anyone faced this issue and how did you fix yours?
Sir what is your ticket number?
Here is it #51107
Ok sir in next working day I will take care of it. I will personally talk with the assign person and will try to resolve your issue ASAP.
Is there any option of Shiprocket integration or are you planning to add it? this feature is very rare on codecannyon, i believe you can get more customer if you add it. only this thing is missing in your script.
Sir we have plan and we are trying but it is so difficult to get a Shirocket account from outside India, that is why it is delaying. Please take your purchase decision based on currently we have. Thank you.
Is there option to modify homepage section heading? like “Do not miss today`s deal! Let us shopping today”
Sir you can change it from the announcement section https://6valley.6amtech.com/admin/business-settings/announcement?keyword=ann Thank you.
I just purchased. Any means of bulk import for category and subs?
Sorry sir no way to bulk upload for category and subs. Thank you.
Can you respond to last 2 previous questions? Any plan to enable bulk category import?
Currently no plan sir.
1. If a customer places an order containing products from different stores and these products are delivered at different timeframes or days because they’re from different vendor stores in different distant locations;
How do you update the delivery, at once or by product?
2. If delivery is handled by vendors;
Does it mean the customer will have multiple invoices from each vendor that has their product contained in that order and how will the delivery be updated?
Sir,
If a customer orders products from multiple vendors, the delivery process depends on the shipping settings in the admin panel.
Admin-level shipping: All products are delivered together by the admin-assigned deliveryman, and the order is marked as delivered at once.
Vendor-wise shipping: Each vendor delivers their products separately according to their own shipping settings (Order Wise, Product Wise, or Category Wise). Delivery updates will be sent for each vendor’s products individually.
Regarding invoices, when an order contains products from multiple vendors, invoices are generated per vendor. For example:
If 3 products come from 3 different vendors, 3 separate invoices will be created.
If a customer orders 2 products from each of those 3 vendors, there will still be 3 invoices, each showing the products for that vendor. Thank you
Thank you so very much for the clarification.
That means, the payment will be split and credited to various vendor accounts based on the product price?
Dear Team, 1. Kindly include Verified badge icon near store name, it gives confidence to buyers.
2. Products name is too short and very difficult for buyers to find what they want while navigating through products, example scrollingh through the website looking for IPhone 17 pro, 256GB, 12GB Ram. (The website barely shows IPhone 17 pro.
3. How does delivery boy remit money collected through cash on delivery (can you enable them generating payment invoice from the app for funds transfer or card payment so the system updates the payment immediately.)
4: there’s issue with banner images, most times it doesn’t load on web desktop view
5. Can I create custom product variations? I have only by color, can I add by sizes? Like on shoes and memory card
I’m considering purchasing again for my second website if you can include them in your next update especially 1,2
Overall: great job out there
Hello sir, 3. You need to provide the invoice from the vendor or the admin panel when the delivery boy takes the order for delivery, sir. And you can change the payment status to paid from the vendor panel or app. 4. Kindly open a ticket here – https://support.6amtech.com/ our team will investigate 5. Yes of course sir, you can add as many as you want. Go to product attribute section https://6valley.6amtech.com/admin/attribute/view in admin panel and create. Thanks for your other feedback we will think about that. Have a good day.
Thanks for the Time. Here is my concern, A delivery boy collect payment by cash, The vendor marks order invoice as paid,
But the money is not remitted to the system.
Then the vendor will apply to withdraw his money later? The admin will have to pay? I’m confused on how to balance this settlement.
Sir we have lots of cases for this. If you are confused, kindly open a ticket and try to book a meeting. Thank you.
How do we open the in-house store on the seller app?
Currently not possible sir. Thank you.
I just purchased and tried to install but its stuck at Step 4 : Step 4. Import Database Your Database has been connected ! Just click on the section to automatically import database
Your database is not clean, do you want to clean database then import ?
Please suggest if anyone has encountered and the solution.
Sir, As you are facing a technical issue, kindly create a support ticket and share your concern in detail. Our technical team will assist you. https://support.6amtech.com/ Thank you
I submitted a support ticket and my ticket number is #51069 please check asap
Hi, I can’t work with the template, I need refund
Hello, I hope you’re well. I had a question, does it possible to set commission based on category? Because expensive item must have low commission percentage in regards to cheap item. If you put 10% for both of them, for 100$ , you take 10$ , but for 1000$ , you take 100$, it too much for the vendor.
No sir,You can set the commission rate for each store individually.Thank you
