47 comments found.
Hello, I don’t find the options to quick share and monthly donate in the app is this available?
monthly donate is available in mobile app but quick share is not
how about black sales for this product
it will have 40% off From 19th Nov
OK, I’ll buy it because I already have the web version! Tell me, when is the update for this product coming out? It’s been since July, and I’m concerned about the version of Flutter you’re currently using, which isn’t a lastest version.
we will release an update soon with the flutter version update
With news features or just flutter version update.?
we will release update soon with flutter latest version update
just released update with latest flutter version and minor bug fixed
Since 24 hours no reply in my ticket number #5182
Wait for our team reply, they will reply tickets one by one
How do I make the application multilingual? I can’t find an explanation of this in the documentation. I want English and French on my app
Fundorex is not a multi languagl app. therefore there is no option to make it multi langual supported unless you hire developer for it.
Please tell me where I should translate the app, because I tried translating the entire apps_strings.dart file located in lib\view\utils, but it doesn’t work every time. And I see the application still opening with your old data and still in English.
Since 24 hours no reply in my ticket number #5182
Sir, Friday and Saturday are our weekend, you will get reply on Sunday
Hello, when i try to update: 1. from dashboard: after click on download/install, after 20 minutes still loading 2. with mysite.com/update = 404
Please Open a support ticket here with your purchase code. We have a dedicated technical support team. Our team will investigate your issue
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
Our support team usually reply within 2days, but sometime it can take unto 5days. Note: Friday and Saturday is our weekend. Support Time: 10:00AM to 7:00PM ( UTC +6 TimezoneAsia/Dhaka Timezone )
Your demo app is not working . Google login / demo login credentials are not working .
use this credentials:
username: dvrobin4 password: 12345678
it is asking email as a username ?
is it web app ?
web and mobile app both login are same
try demo_user@gmail.com and password: 12345678
let me ask my team to investigate it.
Hi, Any Update ? Pls. add PhonePe payment Gateway in fundorex website & Mobile app .
Other payment gateways have big issue in activating the payment gateway account .
Issue is fixed. we have several payment gateway support for india already, paytm, cashfree, razorpay, Instamojo
Hi, will you update this app soon to support latest flutter code and Xcode versions? If yes, within the next month?
yes, we will release an update version with flutter latest version within next month.
Thanks for your suggestion, we will consider making those kind of application in future.
Hi, I’m getting the below error when trying to build the app:
Failed to build iOS app Error (Xcode): ../../../.pub-cache/hosted/pub.dev/pin_code_fields-7.4.0/lib/src/pin_code_fields.dart:669:56: Error: The getter ‘button’ isn’t defined for the class ‘TextTheme’.
Could not build the application for the simulator.
This is a technical issue, Please Open a support ticket here with your purchase code. We have a dedicated technical support team. Our team will investigate your issue
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
Our support team usually reply within 1days, but sometime it can take unto 5days. Note: Friday and Saturday is our weekend. Support Time: 10:00AM to 7:00PM ( Asia/Dhaka Timezone )
Why hasn’t this app been updated in 8 months?
we have plan to update this app in this month
Is there anything new about the update?
yes, we will release a new update soon
hello, can you make a few changes in the app; as well as admob integrated, promobanner? Do you offer installation service?
yes, we can make changes as per your request, Contact us from here https://xgenious.com/customization-service/
hi Is it possible to prevent users from creating donation campaigns?
yes, you have option for it in admin panel. even you can give permission to a particular user to create campaign
Please can you add logo to the app interface header? i need to have my custom logo on all pages of mobile app but from demo i see there is no logo on the app
you can modify the it for yourself once you brought it you will get the full source code.
please give me link product web app for the api.
when i purchase the Mobile App, does it come with source code and API module?
mobile app not work alone, you must have to buy web app for the api.
Hello. Ive been testing your app , and idk where this problem coming from. From your App or from your Website. If you press on donating by Stripe, even if you cancel the purchase, the money will get counted .
For example, i want to donate 10$, but maybe i dont have enough money and the payment is canceled, or i just cancel it by myself. Those 10$ will get counted in the donation bar xD I think you missed something in the code about “returning”
Thanks for reporting the issue; so far, we have not gotten any reports like this. I have sent the issue to our development team to investigate it. i will update you when i get any update from the development team
Ok, awesome. And how do you change the payment sheet ? Like, if i want to have the original Stripe Payment Page, instead of what have you applied in your app ? What you need to edit / add / remove ? Im asking because i want to know the fixes before i purchase the website and app
I am happy to let you know that there was a bug in the API code, and we have resolved it. You can check it now.
If you want to use stripe hosted payment solution then you have to modify the donation page source code.
What did you do ? Which files did you modify, and what exactly ?
we did modified in our api file, you will get that change in our next update. if you need urgent fix, you can open support ticket our team will resolved you issue ,
Ah, no need a ticket, cause i didnt purchase it yet, just wondering which files did you edit, to fix that thing.
sorry sir, we can not share it here..
Send me a email : krontopdesign@gmail.com / I want to know more about it, so i can check the vulnerabilities, security issues and so on. But in first phase, tell me which files did you modify for stripe issue
Sorry sir, we can not share any code or anything with you. you can only get access to our script source code after purchase it.
Please i purchased both your app and web platform application. how do i link mobile app, to web platform hosted on my domain, so that app can use database?. which file in the app do i need to edit, so i can pass the database credentials on the app?
Hello Nedboi,
Please follow the app documentation for it https://docs.xgenious.com/docs/fundorex-crowdfunding-mobile-app/I informed you about the app’s login and registration issues three days ago, but the problem remains unresolved despite you having my admin credentials. Additionally, the color adjustments on the website area requested have not been made, even after sharing my admin credentials as you asked. The user registration lacks a strong password feature, which took me just three minutes to code, yet you haven’t addressed it. When I remove a country from the admin panel, it reflects on the app’s registration page, but then registration fails. I notice a ‘URL has permanently moved’ error in my terminal, but I can’t locate the new URL. The existing credentials also fail during login, showing ‘invalid or wrong password.’ Although I’ve sent the requested screenshots, we’re now on day four with no substantial solutions or efforts from your end. I initially purchased a regular license, intending to upgrade once everything functions correctly, but given the current pace, I’m considering cancelling my order. I have a project to manage and your app’s inability to register new users or log in existing users is hindering progress, even though it reflects changes made in the admin panel.
Additionally, there’s a need to create a new page for app downloads as the current website lacks a designated space for app download links. I’m also wondering if it’s necessary to modify the JSON file obtained from Google and alter the app name in the build.gradle file. Could you provide the location of the API as well as the section where the purchase code verifier should be entered within the app? It’s plausible that the absence or incorrect entry of the purchase code verifier could be the underlying cause of the registration issues.
Furthermore, there seems to be no clear information regarding the location of the Policies and Terms pages, as well as the corresponding links. It’s crucial to have these pages easily accessible for users, and I need to know where they are located or how they can be integrated within the website and app. Without these pages, users might be left uninformed about the terms of service and privacy policies governing the platform, which could potentially lead to legal concerns
Sir, the strong password recommendation you are asking us to do, we have already let you know that we have noted it for our future update.
The thing you are asking us to do is not part of item support; it is an additional feature. which we will implement in our future update.
about terms and policies pages You can create pages from your web panel and add them to mobile apps.
If you think it will take you three minutes to do it for yourself, you can do it. But we have a process to release an update; if you want it from us, you have to wait until we release the next update.
Please note: no mobile app has any support from any author of Envato; check it. still we help our customer as much as we can, if you ask us to do an additional for your, which is not possible. Still, we promised you that we would bring this feature into our future updates. but cannot share any estimate date for when this feature will be available.
You have asked me several times to send screenshort of app registration not working and i have sent but you keep skiping to address it. Do not worry about the strong password i have implemented it and it took me less than 3 minutes. Now when you say no app support you have to be joking. This app is not an app on its own. It will only work if connected to your web application backend and which is sold separately. I have paid for it and spent time to install and looking to buy the extended license. You have to come clean does this app connect and work with the web app? because I do not understand how it is not login in user that exist or creating new one but is able to pick changes from the back. flutter (22407):
Moved Permanently I/flutter (22407):
I/flutter (22407):The document has been permanently moved.
I/flutter (22407): I/flutter (22407): minimum donation amount 100Sir, Did you read the message properly? We have said we still help our customers by providing support when they face any issue.
Also, this app only works with our Fundorex web app. which is also mentioned in the app description page.
Friday and Saturday are our weekends; you will get a reply to your ticket on Sunday.
The issue is i raised this issue since Monday and you keep saying you will solve it. Will take a week or 2 ? This is the error from terminal when the registration button is pressed after filling details: I/flutter (30263): I/flutter (30263):
The document has been permanently moved.
I/flutter (30263): E/flutter (30263): [ERROR:flutter/runtime/dart_vm_initializer.cc(41)] Unhandled Exception: FormatException: Unexpected character (at character 1) E/flutter (30263): <!DOCTYPE html> E/flutter (30263): ^ E/flutter (30263): E/flutter (30263): #0 _ChunkedJsonParser.fail (dart:convert-patch/convert_patch.dart:1383:5) E/flutter (30263): #1 _ChunkedJsonParser.parseNumber (dart:convert-patch/convert_patch.dart:1250:9) E/flutter (30263): #2 _ChunkedJsonParser.parse (dart:convert-patch/convert_patch.dart:915:22) E/flutter (30263): #3 _parseJson (dart:convert-patch/convert_patch.dart:35:10) E/flutter (30263): #4 JsonDecoder.convert (dart:convert/json.dart:610:36) E/flutter (30263): #5 JsonCodec.decode (dart:convert/json.dart:216:41) E/flutter (30263): #6 jsonDecode (dart:convert/json.dart:155:10) E/flutter (30263): #7 SignupService.signup (package:fundorex/service/auth_services/signup_service.dart:115:13) E/flutter (30263): <asynchronous suspension> E/flutter (30263):already told you that Friday and Saturday is our weekend, you will get reply on Sunday.
Note: mobile app does not have any support from any author of envato. still we help our client by guide them.
That is not true. The ticket I submitted related to this issue was replied asking for video and screen shots and I have been sending the screen shot 2 times last week and the last one was a video and still no one has reached back to me. You showing a screen shot of a different issue but the main issue which I also did mentioned in my ticket has not been ddressed. In the screen shot you have attached you can see that there is an email from me with a screen shot of the app on my test device. Have you addressed that? You asked for purchase code I submitted it you asked for screen shot which i sent. You came back for same screenshot agian and then a video and i have sent all of that.
Sir, We have attached a screenshot of your ticket in our previous reply. how it could be wrong.
Can you please share the ticket ID that you are referring to?
Did you purchase and connect the app with our Fundorex app or trying to connect it with any other web app?
I have emailed you my purchase codes for the two apps. I bought them , how will i get the download without buying? It is now 1 week 2 days i bought the application and the web app and the mobile app is not able to connect to the webapp. I have emailed yopu the purchase codes and video as requested
found another ticket in a different account. which you replied to our agent just 6 hours ago. Wait for our team’s reply; you will get a reply within tomorrow. todays support time is over
https://prnt.sc/BCpiG66bF8tXStill waitind for the reply. I sent the purchase codes and regarding the ticket in another account. I received an eamil from you which asked me to sign in a new account that has been created for me and when i clicked on the link and set password the loading and not registering problem had been moved into that account. So i did not decide to create a new ticket in a new account on my own. Still till now the app does not allow new user registration and does not login existing user
Sir, You will get a reply today.
I am trying to test the mobile app and after running dart pub update the following dependencies are not updated. Will the app still function properly? > win32 5.0.9 (was 4.1.4) > xdg_directories 1.0.3 (was 1.0.0) xml 6.3.0 (6.4.2 available) + yaml 3.1.2 These packages are no longer being depended on: - flutter_blurhash 0.7.0 - pedantic 1.11.1 - process 4.2.4 Changed 86 dependencies! 2 packages are discontinued. 37 packages have newer versions incompatible with dependency constraints. Try `dart pub outdated` for more information.
open a support ticket here with your purchase code. Our support team will check your issue.
https://xgenious51.freshdesk.comi have opened tickets two days now and you have not solved it so why will i open more. The app is logging user from the existing users. it does not create new user. after button is clicked it keeps loading forever
Dear Sir,
If you have opened ticket already, please wait for our team reply
We usually reply within 1days, but sometime it can take unto 5days.
Support Days: Sunday to Thursday Support Time: 10:00AM to 8:00PM ( Asia/Dhaka Timezone )
Regards Team Xgenious
Where should this be installed? Cocoapods version: 1.11.3 You just have it on your web document but no instructions to installl or manage it
If I purchase the regular license now and later decide to upgrade to the extended license after setting everything up and promoting, would there be a discount considering the amount already paid for the regular license? Furthermore, given that the purchase is domain-specific, does it accommodate a staging and development environment for ongoing updates, or do I need a separate license for each environment? If my company changes its name in the future and we need to switch domains, what’s the procedure to transfer the software license to the new domain? Are there any fees associated with such a transfer? How long does the transfer process typically take?
you can use development and live website with one purchase. if you change the domain in future , you have to open support ticket to reset your license for new domain.
envato does not allow us to offer any discount while you upgrade from regular to extended license.
Hi, can you include the Mercado Pago payment gateway?
yes we can include mercado pago payment gateway.
Hey support, Where can I change this word “ ¡Bienvenido de nuevo! Acceso “ on the app login screen to English?
you can change it from web admin panel -> languages -> edit words
