189 comments found.
Does it have api? I want to integrate with my existing ERP
No sir, currently we dont have any api’s but we able to developed those for you for additional charges – if you are interested
I am thinkiing to purchase this, is there any update comming soon?
Hello,
We are periodically updating this 
does it support three decimal currency?
What do you mean by “decimal currency”?
I mean Bahrain currency, it has 3 decimals in last. for example, BD 3.250
Yes, this script supports up to 16 decimal places, so currencies with three decimals—like Bahraini Dinar—work perfectly.
I tried your instant private demo but it doesn’t work. I entered BD 2.368, but it shows BD2.7
https://prnt.sc/9jfulljKtP24 https://prnt.sc/8xVsfsQiXjsxYes. Because the system rounds it to 2 decimal places. If you want to make it 3 decimal places, you’ll need to change the codebase.
Can you change the codebase? How much?
Please open a support ticket at https://viserlab.com/support regarding this. Our team will assist you.
I bought the script but I don’t know how to put the order on delivery or completed please can you show me how to make the shipping delivery and complete
You’ll find this option on branch staff panel.
can you add point to point update with the courier and supports barcode scanner
You’ll put it on our update queue if we receive enough update requests.
Hi Great work you have here, from the demo version, I didn’t see “Create a Courier” or who is in charge of creating a new courier.
Please log in as a staff member. You’ll find an option to add a courier.
Hola quisiera modificar el estilo de la factura para el envió. es posible?
Hello! Thank you for your question. The invoice style is not customizable directly from the admin panel by default. However, it can be modified by editing the code. If you need assistance with this customization, please open a support ticket at https://viserlab.com/support.
Quiero enviarle un ticket pero me dice la pagina “Lo sentimos, pero parece que no se encuentra la página que busca. Se ha producido un error 404 que indica que la página solicitada podría haberse movido, eliminado o no estar disponible temporalmente.”
Could you please try with this link: https://viserlab.com/support ?
The script is useful to us, but it lacks one thing. If it is added, we will purchase the script. The thing is that we want an Admin who can perform all the features of the rest of the accounts, which are Manager and Staff, such as updating the status of shipments and sending them… etc.
Thank you for your valuable feedback!
We’ll consider adding this functionality in a future update.
After purchasing and downing the app, Must I reach out to support to be able to install it on my host? Or is it something I can do myself? Cos I see you redirecting people who have bought the app to support for installation.
Hello,
You can install the script yourself using our smart installer, which is fully explained in the documentation provided. However, if you face any difficulties during the installation process, our support team is always here to assist you.
Feel free to reach out anytime!
When I logged in with both Admin and Staff, I did not find an option to add a courier. Please guide me through adding a courier and entering all the details. I want to test the demo.
Hello,
Thank you for your inquiry.
In the system, admins do not have the option to add a courier. However, staff members can add a courier from their panel through the “Send Courier” menu.
Please log in as a staff member and navigate to the Send Courier section to enter all the necessary details and test the process.
If you need further assistance, feel free to ask.
Best regards,
ViserTeam
Hello, team! Regarding the extended license, will I be able to create a website with multiple subdomains and each subdomain have a CourierLab script activated for individual administration? So that each client can individually manage their script system? Is that it?
Hello,
The Extended License allows for one local activation and includes priority support. However, it does not permit multiple production domains or subdomains for separate instances of the script. Each subdomain would require its own license.
Let us know if you have any further questions!
How do you track if the product is returned? I don’t find any option for this.
you may have cancel status when its return
Cancle and return both are not same thing. Also in “tracking order” status what will user can see when status Switch to cancle?
Hello,
Thank you for contacting us. All of our items comes with full source code. so you can modify as you want. you can add new features, apis, designs or anythings you want.
Please let us know if you need any more help.
Regards
How can I connect with you
Please open an inquiry here: https://viserlab.com/support
Hello I installed the program, but when I try to activate it, this error appears https://prnt.sc/5U5n5TtkjNg0
Hi,
To keep our Installation system efficient, safe, and secure, we’ve developed an easy-to-use Installation and support portal for you.
Please open an Installation inquiry here: https://viserlab.com/support
Our Installation team will assist you.
Regards
No, my support has expired. I bought it 2 years ago when the promotion came out but I just want to use it, how can you help me in this way? I have other programs with you but I don’t use the support since they were easy to install, but I can’t use this one.
Hello,
If you need support from us, you must have an active support period. Isn’t that quite normal?
Please renew your support period and open a support ticket from the URL given, our technical team will be happy to assist you: https://viserlab.com/support
but I do not want support, I know how to install your programs, you just have to solve the problem and deliver it for installation, not blocked where I have to invest money for you to tell me something simple, you just give me an easy code to be able to install it like the programs I already bought from you, you stop sending emails when you launch your new projects and one sees the offer and buys it at that moment just for the price but not to start a business at that moment, I bought it and left it saved, now that I want to use it it is blocked for installation, I just ask that you deliver it as it should be and that’s it. I am not going to pay more money, I do not want another license, I just want you to deliver something complete and that works.
they will offer you free support if you have valid support periods. maybe your support periods is expired. renue it
Just give me a code that I can install, don’t unlock it, I already paid
sir, we dont have anythings locked on our system. according to envato policy when you have valid support periods you able to enjoy all of our free supports and services. if that expired then you have to reune that to get our services online
Sure, but I don’t want support, I just want to use the software. I don’t know what the problem is with leaving a software blocked that can’t be installed. A few days ago I installed a marketplace that I also bought 2 years ago and I installed it without problems and with yours I’m stuck because the installation is blocked. I already paid to buy it, I don’t need support, I just want it to be unlocked so I can install it.
we never block it. maybe you already try to install or using it. better open a ticket with ur purchase code. we will help you anyway
Does this platform have a customer panel?
no sir
Hi, is there option for Proof Of Delivery (POD)? Where Snap picture when delivery success. Please advice before purchase. Thank you
sorry, we dont have such options currently
Hi pleas I purshase the script now, and iwant install hem in my hosting in hostinger platform how Ican do this pleas ?? and pleas Iwant support for Ican Instal the code in my hosting and start
Please open a support ticket here: https://viserlab.com/support
Our Technical team will assist you.
Regards
Hi, I have some questions: 1) How to change the status of the courier? In the demo, courier>details option, i am not able to see how the status will change, please advise. 2) Can the status be changed by the scanning of the bar code from the scanner? 3) How to change the cost of the courier, i mean the cost depends on the different country, how to change the cost? 4) Why the invoice i snot having the Tax options? 5) is this system will send sms/email also? was not able to find it. 6) Tracking is only showing status image, it can be added the hub (location) details in the front end tracking? also like delivery attempted, user not available etc?
Please advise.
1. access as a staff, you will have that options.
2. there are no such options right now but we able to add if you need.
3. there are options to create package. login as a manage or admin.
4. what we have are there, if you wants to modify you may do.
5. yes, you should have to set api’s or smtp details there.
6. currently we are showing in this way. you may modify if you need
Greetings, I am interested in this script. My question is does it have its mobile applications for iOS and android app? Thank you
We dont have any apps currently
Can I turn on and off sections in the frontend?
yes you can, as our system comes with full source code
Do you offer customization services?
Hello,
We can do as you want for an additional charge. Please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
i have 3 questions can I modify the tracking code to be numeric only 2 after dispatch no other way to progress the delivery 3 can the tracking have like comments so the person will know what is going on if that is posing or can be added or available just let me know
Hello,
Thank you for contacting us. All of our items comes with full source code. so you can modify as you want. you can add new features, apis, designs or anythings you want.
Please let us know if you need any more help.
Regards
